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Relation Identifier 0.1 Draft
Freedom of Expression in Telecommunications
Patrik Hiselius
Senior Advisor, Digital Rights
OpenSustainabilityPresentation
Stockholm8 April, 2015
#TeliaSonera @TeliaSoneraAB
The World of TeliaSonera
2
Consolidated operationsAssociated operations
International Carrier
Complex Dilemmas
Delete data
Block
More surveillance
Leave
Retain data
Don’t Block
Less surveillance
Stay
OpenSustainabilityPresentation
Stockholm8 April, 2015
#TeliaSonera @TeliaSoneraAB
Starting-points
• Privacy
• Global issue. Growing interest.
• Freedom of expression and privacy are at the core of our business
• International framework
……. So, what does ’Respecting freedom of expression and privacy’ imply for telco’s, in practical terms
OpenSustainabilityPresentation
Stockholm8 April, 2015
#TeliaSonera @TeliaSoneraAB
High Importance - Difficult to Impact Im
po
rtan
ce t
o
exte
rnal
sta
keh
old
ers
Our ability to impact High
High
Medium
Medium
Anti-corruptionFreedom of expression
Network resilience
Protection of children
Digital inclusion
Community engagement
Customer privacy
Occupational Health and Safety in supply chain
Tax
Environmental responsibility
Source: TS estimations, PwC stakeholder analysis & TeliaSonera Workshop December (2014)
OpenSustainabilityPresentation
Stockholm8 April, 2015
#TeliaSonera @TeliaSoneraAB
Know and Show
• Advocacy, based on Tone from the top and Group Policy• Assess and escalate unconventional requests• ‘Point-of-Challenge’
• Build leverage with peers, e.g. Industry Dialogue • Transparency, as far as possible
• Internal trainings, processes, awareness-raising, guidance, etc.
OpenSustainabilityPresentation
Stockholm8 April, 2015
#TeliaSonera @TeliaSoneraAB
In Practical Terms
• In scope of Specific Freedom of Expression-Policy - ‘Major Events’
• Action Points, each local company:1) Make five assessments
– Legal?– Serious impact on freedom of expression?– Any room for narrower interpretation?– Business impact?– Safety of Personnel?
2) Escalate
OpenSustainabilityPresentation
Stockholm8 April, 2015
#TeliaSonera @TeliaSoneraAB
Some Major Events during 2014 – TeliaSonera point-of-challenge
• Closure of certain network – Required request to be in writing
• Closure of certain service – Delayed implementation by escalating and refused to refer to as ‘technical problem’
• Blocking of certain TV-programs – First decision appealed
• Amendment to law on blocking – Although not lobbying before law enacted, article on TS.com when legislation put in force
• European Court of Justice (ECJ) – Stopped retaining data, challenging local lawRuling on Data Retention Directive
• Shut-down of network – Refused to comment as technical problem, provided ‘no comment’
• Blocking of sites – No measure, initially, to respect freedom of expression
• New legislation in several countries – Lobbying legislation. On-going
• Blocking of list of sites – Article on TS.com, up-dated several times. On-going
OpenSustainabilityPresentation
Stockholm8 April, 2015
#TeliaSonera @TeliaSoneraAB
Telecomindustrydialogue.org
OpenSustainabilityPresentation
Stockholm8 April, 2015
#TeliaSonera @TeliaSoneraAB
Transparency Regarding Surveillance
• Statistics on ‘day-to-day’ lawful intercept
• Links to laws re. Direct Access
• Transparency on Major Events
• Work within Industry Dialogue to inform about legislation
OpenSustainabilityPresentation
Stockholm8 April, 2015
#TeliaSonera @TeliaSoneraAB
Proof Points
• Commitment to respect
• Among leading companies, defining best practice
• Point of challenge in actual major events
• Continued efforts needed (‘From Push to Pull’)
OpenSustainabilityPresentation
Stockholm8 April, 2015
#TeliaSonera @TeliaSoneraAB