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FREMONTADULTSCHOOLESLDEPARTMENTCASASLEVELCPRACTICETEST
(Youwillneedtowriteyouranswersonapieceofpaper.)
FACE/RochelleOral2009
2
2008SMARTTechnologiesULC.Allrightsreserved.TheSenteologoandtheSMARTlogoaretrademarksorregisteredtrademarksofSMARTTechnologiesULCintheU.S.and/orothercountries.
www.education.smarttech.com
1.Youwanttoliveinarentalthathasairconditioning.Whichtelephonenumbershouldyoucall?
A.3210945
B.5550022
C.4403300
D.5559873
2.Whichadhas5bedrooms?
A.Ad1
B.Ad2
C.Ad3
D.Ad4
Refertotheadstoanswerthenexttwoquestions.
Ad#1FremontHillsApartments$1,500/mo.,1BR,2BA,A/C,CableTV,Covered
Parking.Call5550022MF,95.
Ad#2SunnysideApartments1&2BRapts.w/newcarpet,pool,nopets.Firstmonth'srentis
free!Call3210945bet8&5orcall5559873
after5PM.
Ad#3BellaLunaApartments$1,250/mo.,2BR,2BA,nrshoppingandBART.Call440330084,
MTh.
Ad#4HouseforRent
Lrg5BD,3BAhouseforrent,AEK,W/D,2cargar,lrgyd,call3398233MFafter5PM.
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2008SMARTTechnologiesULC.Allrightsreserved.TheSenteologoandtheSMARTlogoaretrademarksorregisteredtrademarksofSMARTTechnologiesULCintheU.S.and/orothercountries.
www.education.smarttech.com
3.HowmanyhoursdidJuliaworkduringthispayperiod?
A.15
B.80
C.156
D.1,200
4.WhatwasJulia'sgrosspayduringthispayperiod?
A.$22,800.00
B.$7,069.27
C.$2,964.00
D.$1,200.00
Studythewagestubtoanswerthenexttwoquestions.
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2008SMARTTechnologiesULC.Allrightsreserved.TheSenteologoandtheSMARTlogoaretrademarksorregisteredtrademarksofSMARTTechnologiesULCintheU.S.and/orothercountries.
www.education.smarttech.com
5.Howmanyservingsareinthisbottleofsoda?
A.2.5
B.8
C.45
D.100
6.Howmanycaloriesareinoneservingofthisbottleofsoda?
A.8
B.26
C.45
D.100
Directions:Refertothesodabottlelabeltoanswerthenexttwoquestions.
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2008SMARTTechnologiesULC.Allrightsreserved.TheSenteologoandtheSMARTlogoaretrademarksorregisteredtrademarksofSMARTTechnologiesULCintheU.S.and/orothercountries.
www.education.smarttech.com
7.Accordingtothismap,UnionCityis:
A.SouthofFremont
B.SouthwestofFremont
C.SoutheastofFremont
D.NorthofFremont
Directions:Studythemaptoanswerthenexttwoquestions.
8.Accordingtothismap,the680Freewaygoesthrough:
A.Hayward
B.Pleasanton
C.Newark
D.Livermore
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2008SMARTTechnologiesULC.Allrightsreserved.TheSenteologoandtheSMARTlogoaretrademarksorregisteredtrademarksofSMARTTechnologiesULCintheU.S.and/orothercountries.
www.education.smarttech.com
9.Howlongisthisrentalagreementfor?
A.1year
B.1month
C.6months
D.2years
10.Whatisasecuritydeposit?
A.Themoneyyoupayforyourrenteachmonth.
B.Themoneythelandlordholdsuntilyoumoveout.Thismoneyisreturnedtoyouiftheapartmentisingoodconditionwhenyoumoveout.
C.Themoneyyoupayforutilities.
D.Themoneyyoupayiftothelandlordtoholdtheapartmentforyou.
11.Thelandlordneedstoenteryourapartmenttorepairtherefrigerator.Howmanyhoursnoticemustthelandlordgive?
A.6hours
B.12hours
C.18hours
D.24hours
Directions:Refertotherentalagreementtoanswerthenextthreequestions.
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2008SMARTTechnologiesULC.Allrightsreserved.TheSenteologoandtheSMARTlogoaretrademarksorregisteredtrademarksofSMARTTechnologiesULCintheU.S.and/orothercountries.
www.education.smarttech.com
Readtheinformationandanswerthenextthreequestions.
12.Therecyclingprogramuseshowmanybins?
A.1
B.2
C.3
D.4
13.Whattimeshouldyouplacetrashcontainerscurbside?
A.After7AM,butnotbefore6PMthepreviousevening.
B.Before6PMthepreviousevening.
C.By7AM,butnotbefore6PMthepreviousevening.
D.Twodaysbeforeyourcollectionday.
14.Whatshouldyoudoforlargeitems,suchasrefrigerators,thataretoobigforthebluebin?
A.Leavetheitemscurbsidewithoutcallingforanappointmentforcollection.
B.CalltheCityRecyclingCentertomakeanappointmentforcollection.
C.Leavetheitemscurbsideandmaybeifsomeoneseesthem,theywillpickuptheitems.
D.Trytofittheitemsinanotherbin.
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Directions:Refertotheemploymentapplicationtoanswerthenexttwoquestions.
15.Accordingtothisapplication,
A.Marydidnotworkforthiscompanybefore.
B.Marygraduatedfromcollege.
C.Maryhasexcellentcustomerrelationandtelephoneskills.
D.Marywantstoworkfulltime.
16.Accordingtothisapplication,whichsentenceiscorrect?
A.MarycanworkMondaysfrom4PMto9PM.
B.MarycanworkWednesdaysfrom3PMto9PM.
C.MarycanworkFridays1PMto10PM.
D.MarycanworkSaturdays5PMto10PM.
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Directions:Refertotheautomobileinsurancecardtoanswerthenexttwoquestions.
17.WhatisthenameofRobert'sinsurancecompany?
A.Lee'sInsuranceCompany
B.AutomobileInsuranceCompany
C.JoeBrownInsuranceCompany
D.ToyotaInsuranceCompany
18.Howlongisthispolicyineffect?
A.Oneyear
B.Eightmonths
C.Sixmonths
D.Onemonth
CoveragesBodily Injury Each Person $300,000 Property Damage Each Accident $75,000Medical Payments Each Person $1,000Uninsured Motor Vehicle $30,000
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2008SMARTTechnologiesULC.Allrightsreserved.TheSenteologoandtheSMARTlogoaretrademarksorregisteredtrademarksofSMARTTechnologiesULCintheU.S.and/orothercountries.
www.education.smarttech.com
Directions:Refertothechartstoanswerthenext2questions.
19.Lookingatthe"EducationalAttainment"charts,whatpercentofpeoplebornintheU.S.arehighschoolgraduates?
A.8%
B.30%
C.31%
D.32%
20.Lookingatthe"ShareofEachGroup'sWorkersinEachJobType"charts,whatpercentofU.S.bornworkersareinthe"Professional,Management,Finance"category?
A.5%
B.9%
C.26%
D.36%
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April 23, 2008
Mr. Jack RichmondCustomer Service ManagerBank USA555 Ocean AvenueSan Francisco, CA, 92223
Dear Mr. Richmond:
My name is Sara Lee, and I am a Bank USA customer. I am writing you about a problem with my checking account. My account number is 001112222883. When I received my last checking account statement, I noticed that $500 had been withdrawn from my account on March 3, 2008 from an ATM in Los Angeles, California. I immediately called the bank on March 15, 2008. I spoke with Mary Delgado, the branch manager. I told her that I was not in Los Angeles on March 3, 2008. In fact, I have never been to Los Angeles. When I asked that the $500 be credited to my account, Ms. Delgado became very angry. She yelled at me on the telephone. She said that she did not believe that I was not in Los Angeles on March 3, 2008.
I am enclosing a copy of my checking account statement that shows the $500 withdrawal from my account. I am also enclosing a copy of a letter from my employer stating that I was at work in Fremont, California on March 3, 2008.
To resolve the problem, I am asking that the $500 be credited to my checking account within 14 days from receipt of this letter, or I will be closing my accounts with Bank USA and taking my money to another bank with better customer service and security.
In closing, I would like to say that I have been a customer at your bank for over 15 years, and I am very dissatisfied with your bank's customer service.
Sincerely,Sara LeeSara Lee39922 Blacow RoadFremont, CA, 94536(510) 5550033
21.InwhichparagraphdoesSarastatetheproblem?
A.1
B.2
C.3
D.4
Readthebusinesslettertoanswerthenexttwoquestions.
22.Whereisthesalutationofthisletterwritten?
A.Itiswrittenundertherecipient'snameandaddress.
B.Itiswrittenattheendoftheletter.
C.Itiswritteninparagraph1.
D.Itiswrittenabovethedate.
Attachments
rentalagreementcasasc.doc
SMART Notebook
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