FREQUENTLY ASK QUESTIONS What is Wealth Securities Online? Wealth Securities Online is the online stock trading of Wealth Securities, Inc. (WSI), a leading member-firm of the Philippine Stock Exchange. WSI was incorporated in 1986 and has consistently ranked among the top local brokers in terms of value turnover. What is online stock trading? Online stock trading is the buying and/or selling of stocks through the Internet. It is in contrast to the usual method of placing orders through telephone to a broker`s trader in the trading floor. What is our office address? Why will I choose Wealth Securities Online? We are among the local bourse’s top ranked brokers, backed by a research group composed of analysts with combined experience in equity securities of more than two decades. The group covers the mid-to-large-capitalization stocks but is also known for their keen eye in spotting small companies with sound fundamentals and large growth potentials. WSI was adjudged by Euro Money as the `Best Domestic Securities House in the Philippines for the Year 2000`. What are the advantages and disadvantages of online stock trading? Advantages: You can place orders on the computer, anytime, anywhere without having to call your stockbroker. With online trading, you can have immediate access to updated market information, corporate news and insights, and technical / fundamental outlooks that will enable you to quickly take advantage of opportunities in the market. Disadvantage: A concern in online trading is the need for you to always keep your username and password confidential.
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FREQUENTLY ASK QUESTIONS What is Wealth Securities Online? Wealth Securities Online is the online stock trading of Wealth Securities, Inc. (WSI) , a leading member-firm of the Philippine Stock Exchange. WSI was incorporated in 1986 and has consistently ranked among the top local brokers in terms of value turnover.
What is online stock trading? Online stock trading is the buying and/or selling of stocks through the Internet. It is in contrast to the usual method of placing orders through telephone to a broker`s trader in the trading floor.
What is our office address?
Why will I choose Wealth Securities Online? We are among the local bourse’s top ranked brokers, backed by a research group composed of analysts with combined experience in equity securities of more than two decades. The group covers the mid-to-large-capitalization stocks but is also known for their keen eye in spotting small companies with sound fundamentals and large growth potentials. WSI was adjudged by Euro Money as the `Best Domestic Securities House in the Philippines for the Year 2000`.
What are the advantages and disadvantages of online stock trading? Advantages: You can place orders on the computer, anytime, anywhere without having to call your stockbroker. With online trading, you can have immediate access to updated market information, corporate news and insights, and technical / fundamental outlooks that will enable you to quickly take advantage of opportunities in the market. Disadvantage: A concern in online trading is the need for you to always keep your username and password confidential.
ACCOUNT OPENING
How do I open an account?
Opening an account with Wealth is quick and easy: Go to www.wealthsec.com, and click ‘OPEN AN ACCOUNT’ . Fill up the online trading account application forms. Print and sign the following: (Note: Printer is required for completing this application.)
Check your e-mail for the verification link from Wealth Securities, Inc. Assemble application documents and other requirements. Submit application documents and other requirements personally to WealthSec office.Wait for e-mail confirmation from Wealth Securities, Inc. Once Wealth Securities, Inc. confirms that account has been opened, proceed to funding your account.
What do I need to submit as proof of my identity ?
Any two (2) of the following Identification Cards: Passport Driver`s License Professional Regulation Commission (PRC) ID Social Security System (SSS)/Government Service Insurance System (GSIS) ID Company ID (current employer) Student ID (current school year) Senior Citizen ID Postal ID Birth Certificate (NSO authenticated)
Proof of Billing (i.e. Electric, Water, or Telephone) should likewise be submitted.
Signature of client on the above mentioned IDs must be similar with the signature affixed on the duly accomplished documents submitted to us.
Before submitting the forms, ensure that: You have read the Account Agreement carefully and fully understood the contents.
All pages in the Registration Form and Account Agreement should be originally signed. All other required documents are complete and properly signed. Documents submitted by foreign or non-Philippine resident should be duly authenticated by the Philippine Consulate in the country where such foreign or non-Philippine resident is located.
All applications are subject for approval by WSI.
Do I need to deposit funds before I can start trading?
Yes. You have to deposit an initial amount of P10,000.00 prior to trading. You may likewise choose to deposit shares of stocks which are listed in the Philippine Stock Exchange with current market value equal to at least P10,000.00 during its opening.
Is there a maintaining balance of the account? The maintaining balance of the account is the minimum deposit of P10,000.00. No withdrawals of cash should be made to decrease the balance. However, if by reason of purchases from the minimum deposit, the market value of the stock is less than P10,000.00 and no withdrawals of cash there from has been made, the required maintaining balance is still complied with. Failure to maintain the balance will prompt us to prevent access to your account.
When will my account be considered dormant? It will become dormant if no transaction is executed for at least one year. In such case, your online account will be converted to a regular account and your access to online trading will cease. In a regular account, buying and selling of stocks will be done through our traders on the trading floor.
Where can I make a deposit? You can make a deposit for the account of Wealth Securities, Inc. in any of the following banks:
{Note: Please provide us a copy of the deposit slip indicating your name thru fax (634-5043) or e-mail ([email protected])}
Is there a legal age requirement before a person ca n start trading? Yes, he/she must be at least be eighteen (18) years of age.
When can I start trading? You can start trading upon approval of your application and after making the initial deposit of P10,000.00.
I have completed the application form but my accoun t is still not activated An automatic verification will be sent to the email address provided in the application form. Applicants must click the verification link for Wealth Securities to process the request. Processing time/s will take approximately 1-2 business day/s. If after this period you are still experiencing problems, please call us at 689-8008 or email us at [email protected]
I have completed the application form, but I did no t receive a verification e-mail Check your SPAM, BULK or JUNK folder for the verification email. It could also be possible that the registered email is incorrect. The user should register again and ensure the email address registered is correct and wait for the verification email. If you are still experiencing problems, please call us at 689-8008 or email us at [email protected]
How will I know if my application was approved and I’m now ready to trade? You will receive a confirmation through email or a telephone call that your application has been approved and can begin trading.
ACCOUNT MAINTENANCE AND INFORMATION I forgot my username or password. Click ‘Forgot?’ under username or password field on the upper right-hand corner of the page then fill up the required field. The result will be sent automatically to your e-mail address. (Note: For password request, a system-generated password will be sent to your e-mail address, instead of the old password. You may change the password for security reasons and easy recollection.)
How do I change my password? Click ‘My Account’ on the upper right-hand corner of the page. Enter your old password, your new password and confirm new password by entering it again. Click ‘Update Password’ when you’re done.
Can I change my registered email address? Yes, just log-in to your account and click ‘My Account’ on the upper right-hand corner of the page. Change the current e-mail address to the desired one and click ‘Update Profile’ .
QUOTATIONS, ORDERS AND TRANSACTIONS What are the trading hours? The trading hours are from 9:30 A.M. to 03:30 P.M. (GMT + 08:00), Monday to Friday, except on legal holidays. The schedule follows:
QUOTATIONS How can I view the latest price per stock?
You can view the price of every stock by going to the ‘QUOTES’ tab and select either ‘MAIN QUOTE’ or ‘STOCK INFO’ .
Under ‘MAIN QUOTES’ , you may choose ‘MULTIPLE BID’ , ‘BID AND ASK’ and ‘HIGH-LOW-LAST’ for stock quotations. In ‘MULTIPLE BID’ , there is a 5-tiered page where you can view six (6) stocks at the same time.
Under ‘STOCK INFO’ , you can view only one (1) stock, but it displays five (5) levels of bid and ask postings and last 10 matched transactions.
Using the ‘EXTEND ON’ function, an extended ‘WATCHLIST’ will appear. Stocks that
you want to keep track of can be encoded here and you have a glimpse of their last price and percent change in price.
Do I have to refresh the Quotes page to get the lat est stock price? Stock quotations under ‘MULTIPLE BID’ and ‘STOCK INFO’ section automatically reflects the changes in price and volume for both bid and ask posting while for the other sections, you need to click the ‘REFRESH’ button to get the latest quotation.
How many price levels are available in the Quotes p age? There are five (5) levels displayed per security under the ‘BID AND ASK’ section and three (3) levels under the ‘MULTIPLE BID’ section.
Does the site have a real-time stock ticker? Yes, it does, but it is only displayed during market hours, i.e. 9:00AM to 3:30PM every trading day. The ticker will only flow once a matched trade has been reflected at 9:30AM.
How can I activate the stock ticker? The ticker will be activated by clicking the ‘TICKER ON’ once you log-on to your account during market hours, i.e. 9:00AM to 3:30PM every trading day.
The market is already open but I still cannot view the ticker tape. How can I activate it?
You have probably logged-in during offline trading hours. Please go to the homepage again and click the ‘TICKER ON’ button, or you may click other sections on the website and click the ‘TICKER ON’ button. If this still doesn’t work, you need to logout and re-login and click ‘TICKER ON’ again.
Our website requires JAVA software to view the ticker tape. Please install Java on your
computer to view the ticker.
Does the QUOTES page reflect the time and sales dat a for the selected security? If so, how many transactions are reflected? Yes, the time and sales data are reflected up to the last ten (10) matched transactions in real time indicating its corresponding buyer and seller.
Does your site display the top buyers and sellers? Yes, the site displays the top ten (10) buyers and sellers. However, the information is not updated in real time. The user must click the ‘REFRESH’ button to get the latest information.
Does your site display the top gainers and losers, and the most active stocks traded for the day? Yes, it is available. Under the ‘QUOTES’ tab, select the ‘MARKET STATS’ . It displays thirty (30) stock codes for each option.
Does your site display PSE News? Yes, it is available. It is located in our homepage once logged-in.
Does your site have charts and charting tools?
Yes, the charts of every stock code can be seen under the ‘CHARTS’ section. Select either ‘STATIC’ or ‘DYNAMIC’ Chart, and enter the stock code. Select ‘DYNAMIC’ for charting tools (It is a JAVA-based charting tool that allows the user to plot
lines and applies some common technical studies.)
PLACING ORDERS Under ‘EXTEND ON’ section
On the main page, there is an ‘EXTEND ON’ button. If you click it, a QUICKTRADE section will appear on the extended right side of the page wherein you can easily buy and sell stocks with a shortcut to the ‘TRADING’ section. There are also shortcut buttons here if you want to immediately view your orders, your trades, or your portfolio. You can also click on the market glance if you want to see the movement of the PSE index, the gainers and the losers, and the prices of the other stocks.
Under ‘QUOTES’ section
Under the ‘QUOTES’ tab, you can enter the stock code in the ‘STOCK INFO’ . On that page, there is a BUY and SELL button that can immediately take you to the order page.
For the ‘MAIN QUOTE’ section, there is a 5-tiered MULTIPLE BID page where you can view several stocks at the same time. There is a BID AND ASK section where the volume of all the buyers and sellers for a particular stock can be viewed. On every page, there’s a BUY and SELL button besides each stock code that can immediately take you to the order page.
Under the ‘MARKET STATS’ , this reflects the Most Active stocks, the Top Gainers, and the Worst Losers based on their change in price. On every page, there’s a BUY and SELL button besides each stock code that can immediately take you to the order page.
What is the minimum price fluctuation and board lot for securities listed in the Exchange?
Any amount of shares not wholly divisible by a minimum board lot is considered an Odd lot. Odd lots are traded at an Odd Lot board which are usually illiquidly traded and often at a discount to the stocks market price.
Currently, odd-lot shares are broker-assisted.
What fees does WealthSec charge? For BUY transactions:
PSE Fee 0.005% of the gross amount Securities Clearing Corporation of the Philippines (SCCP) Fee
0.010% of the gross amount
Broker’s Commission 0.250% of the gross amount of purchases Value Added Tax (VAT) 12% of the broker’s commission
For SELL transactions:
Sales Transaction tax/Final Withholding Tax
0.500% of the gross selling price
PSE Fee 0.005% of the gross amount Securities Clearing Corporation of the Philippines (SCCP) Fee
0.010% of the gross amount
Broker’s Commission 0.250% of the gross selling price Value Added Tax (VAT) 12% of the broker’s commission
Where do I view my order?
Orders can be viewed in ‘VIEW ORDERS’ under ‘TRADING’ tab or ‘QUICKTRADE’ section. This page shows the orders and its respective status and details.
Unfulfilled or Unmatched DAY orders are automatically removed at the close of Trading hours.
Can I sell my stocks on the same day that I bought them? Yes, these are already reflected in your portfolio for the day and are ready for sale.
Can I sell a stock and use its proceeds to buy anot her stock during the same day? Yes, provided that the total amount of your cash position is sufficient to buy stocks. Proceeds of sale are automatically reflected in your cash position.
Is my cash position displayed and adjusted every ti me I post an order?
Yes, it is reflected in ‘SHS AVAILABLE’ , ‘UNREALIZED P/L’ and ‘STOCK ALLOCATION’ under ‘VIEW PORTFOLIO’ on the ‘TRADING’ tab or ‘QUICKTRADE’ section.
Cash position is deducted by the total amount of the buy order.
Why are my orders rejected?
Orders can be rejected due to the following reasons: Your cash positions are insufficient to process a buy and sell order, respectively. Your stock positions are insufficient to process a buy and sell order, respectively. The stock may be suspended.
You probably placed your order during Market Recess (12:00PM to 01:29 PM). The price or lot size is not within the allowed fluctuations.
Can I edit or cancel my order during trading hours? How?
Your orders can be cancelled as long as they have not yet been matched. If the order has been partially filled, you can only cancel or edit the unfilled portion.
Editing an order can only be done during trading hours, i.e. 9:30AM–12:00PM and 01:30PM to 3:30PM.
During the Market Posting (Pre-Open and Pre-Close) periods, no orders can be cancelled.
You can cancel or edit your orders through ‘VIEW ORDERS’ under ‘TRADING’ tab or thru ‘QUICKTRADE’ section. Click on the radio button corresponding to the order you want to cancel or edit then click ‘CANCEL ORDER’ or ‘EDIT ORDER. You will then be asked for your password to confirm your request then click ‘CANCEL’ or ‘EDIT’ .
What types of orders can I place? We accept DAY, GTW and GTM orders.
DAY. Any order to buy or sell a security that automatically expires if not executed on the day the order is placed. GTW (Good-Till-Week). A market order that is only valid for 7 days of its placement. GTM (Good-Till- Month). A market order that is valid for 29 days of its placement.
What is the status of my orders?
O – Open, these are orders that have been posted in the market and have no match. PF – Partially Filled, these are orders that are partially matched. F – Filled, these are posted orders that are fully matched and done. X – Rejected, these are posted orders but are rejected by the exchange, system, or
broker. C – Cancelled, these are posted orders but eventually cancelled. FA – For Approval, these are orders that are pending for broker’s approval. PRC – Processing, these are orders that are currently being processed by the system. Q – Queued, these are orders that are posted during off-market hours.
Can I place orders after trading hours (Off-hours)?
Yes, you can place orders after trading hours from 3:31PM of the current trading day until 8:59AM of the following trading day.
Orders are queued on a first-in first-out basis. Queued orders are re-evaluated against the user’s position before posting. Once
properly evaluated, queued orders are automatically posted when the market opens. You can no longer cancel/edit these orders during Market Pre-Open period until the
Market opens at 9:30AM.
Can I cancel or edit my off-hours order? Yes, you can cancel your off-hours order. We have no option on editing/modifying these orders. You need to cancel them first and place a new order.
How can I confirm my transactions for the day? Trade confirmation is reflected in ‘VIEW TRADES’ under ‘TRADING’ tab or ‘QUICKTRADE’ section.
Can I post an order even though I don’t have an acc ess to a computer or internet? Yes, in a rare event where you cannot access our website you may call one of our traders on the floor to place your order. You must provide them your account number instead of your username.
How can I make an additional deposit to my account and thereby engage larger trades? You can deposit additional cash with the same procedure used for your initial deposit. Please provide us a copy of your deposit thru fax (8250-8770) or by e-mail ([email protected]) indicating your name and your online account code with us.
How can I withdraw funds from my account? You can send a letter informing us of your intention to withdraw funds stating therein the bank, its’ location, account name, account number, and the amount if it is for deposit. Send the letter to us through fax or e-mail. Proceeds from sale of securities may be withdrawn after three (3) days from transaction date. You also have the option to pick-up your check personally or you may issue a letter of instruction, authorizing your representative (stating his/her name with specimen signature) to receive the check in your behalf.
