D r. Sor in Cohn

1

M ay 10, 2012 p. 2

Shanghai 1990Shanghai 19901.1. Intelligent Communities Intelligent Communities

FrameworkFramework

2.2. i-Canada Programi-Canada Program

3.3. i-Canada Assessment Toolsi-Canada Assessment Tools

Build Canada as a Competitive Innovation Nation

Community by Community Using

Broadband Communications and Intelligent Services

Anytime Anywhere

Shanghai 2008Shanghai 2008

Sony – Did You Know? – 2010 Shareholders VideoSony – Did You Know? – 2010 Shareholders Video

M ay 10, 2012 p. 3

A Community May Be:

a Village a Town A Municipal District a City a Metropolis (City

Conglomerate) a Region a Country

A Community Must Have:

Distinct Identity with history & future Ability to Act as an Entity Core Elements Cooperating for the

Good of the Whole Economic and Social Prosperity Goals Acceptance and Recognition as such

Communities must adapt to changing economical and social

environments in their competition for success

M ay 10, 2012 p. 447 F ebruary 2011 p. 10

Broadband Connectivity New essential utility vital for economic

growth

Knowledge Workforce Creating economic value through processing

& use of information

Digital Inclusion Bridging the gaps and avoiding social rifts

Innovation Capacity for economic & social renewal in

businesses and citizen services

Marketing & Advocacy Building the vision and communicating the

competitive values of the community

5

MINISTRY OF ECONOMIC DEVELOPMENT AND

INNOVATION

South Korea

All residents and businesses to have 1 Gigabit per second (Gbps) access by 2012

Singapore To connect 95% of homes and businesses to 1 Gbps fibre optic access by 2012

Sweden 40% of households and businesses to have access to 100 Mbps by 2015 and 90% by 2020

Denmark 100% of households and businesses to have access to 100 Mbps by 2020

Australia 93% of homes, schools and businesses to have access to 100 Mbps by 2021. Source: OECD

United States

100 Million households to have 100 Mbps access by 2020

“Canada needs an unprecedented level of collaboration across governments, our educational system, and the private sector to reach a moonshot goal for Canada as a digital society — where anyone can do anything online from anywhere, anytime, at a reasonable and appropriate cost by 2017.” (Canada 3.0 Conference, May 2011)

“By the end of 2015, the CRTC expects all Canadians to have access to broadband speeds of at least 5 megabits per second (Mbps) for downloads and 1 Mbps for uploads.” (CRTC News Release, May 3, 2011)

…with two different Canadian perspectives:

6

MINISTRY OF ECONOMIC

DEVELOPMENT AND

INNOVATION

Draft for Discussion 6

LARG*net London

WEDnet Windsor

Niagara Regional BB Network

AgilisGreater Sudbury Utilities

Rhyzome Stratford

ComcentricSW Ontario

LakelandMuskoka

OTTIXOttawa

SCAN Simcoe

TORIXToronto

EORNEastern Ontario

WREPnet Kitchener-Waterloo

NOTE: Coverage ovals are diagrammatic only.

MUSH Network

Gov’t or Co-op

Internet Exchange

ORION Service

M ay 10, 2012 p. 7

M ay 10, 2012 p. 8 Slide 8

Council Approved

September 2011

Direction

Innovation is defined as activities that take ideas and convert them into products or services of commercial and/or social value.

M ay 10, 2012 p. 9

Competitiveness Issue

Business Retention & Expansion

Cost of doing business

Availability/Accessibility, collaboration access

Critical Support Research

Health / Health ICT, Post-secondary research

Commercialization

Need for an N6 Approach – sustainability

“Innovation Needs A Backbone!”

M ay 10, 2012 p. 10

36,000 jobs created in Canada in 2012 -> cloud computing – infrastructure

dependent (Microsoft/IDC)

Each time country doubles broadband speed, economic output increased

by 0.3% (Ericsson, Chalmers, Little, 2012)

The inter-states of the 21st century

New Brunswick: the Millionaire Ecosystem

Slide 10

M ay 10, 2012 p. 11

Understanding where we are

Beyond technical gap analyses

Local and N6 Perspectives

Mobilizing stakeholder groups

Engaging communities

Exploring options

Developing sustainable business case

M ay 10, 2012 p. 12

Place:Place: Buildings, Parks, Waterfronts Buildings, Parks, Waterfronts

Infrastructure: Infrastructure: Communications, Roads Communications, Roads Rail, Transit, Water, Energy, WasteRail, Transit, Water, Energy, Waste

Collaboration Ecosystem: Collaboration Ecosystem: Innovation, Creativity, Innovation, Creativity, Community Animation, Facilitation, Social Networks Community Animation, Facilitation, Social Networks

Life: Life: Live, Learn, Work, PlayLive, Learn, Work, Play Solutions: Solutions: Health, Education, Government, Safety,Health, Education, Government, Safety,Community, Arts, Commerce, Traffic, EnvironmentCommunity, Arts, Commerce, Traffic, Environment

HUMAN CAPITALHUMAN CAPITAL

INVESTMENTINVESTMENT

MARKETINGMARKETING

GLOBALIZATIONGLOBALIZATION

LIFE

SOLUTIONS

COLLABORATION ECOSYSTEM

INFRASTRUCTURE

PLACE+Leadershi+Leadershipp

M ay 10, 2012 p. 13

i-i-CAT = a framework to undertake consistent and CAT = a framework to undertake consistent and comparative assessment of community status and comparative assessment of community status and

performance progressperformance progress

Monitoring ToolMonitoring Tool enables community leaders to understand and monitor the community’s performance RetrospectiveRetrospective helps in assessing values and progress of programs Prospective Prospective helps in devising new initiatives and programs

Competitive ToolCompetitive Tool allows a competitive analysis against target communities

Democracy ToolDemocracy Tool enables & empowers community to active participation

Transparency Transparency helps in making community programs and its progress transparent to its citizens

Accountability Accountability : enables better accountability

M ay 10, 2012 p. 14

Focus on Critical Aspects of what an Focus on Critical Aspects of what an i-i-Community Is & NeedsCommunity Is & Needs Community Involvement Processes Infrastructure Financing Community Services Competitive Attributes

Provide Map with Visual AnalyticsProvide Map with Visual Analytics At-a-glance competitive assessment Critical priority dimensions for assessment Evolving performance targets

M ay 10, 2012 p. 15

InfrastructuInfrastructurere

Governance

Governance

PlacePlace CollaboratioCollaborationn

SolutionsSolutions LifeLife

Environment

Environment

Urbanism

Urbanism

TransportTransport

FinanceFinance

Com

m. A

ssetsC

omm

. Assets

BroadbandBroadband

Mobile

Mobile

Utilities

Utilities

Involvement

Involvement

InnovationInnovation

EntrepreneurshiEntrepreneurshi

p p

Mkt. C

onnect.M

kt. Connect.

Know. W

orkforceKnow

. Workforce

e-Governm

ente-G

overnment

e-Com

munity

e-Com

munity

e-Business. e-Business.

e-Health

e-Health

e-Educatione-Education

e-Arts

e-Arts

Social Cohesion

Social Cohesion

Safety & H

ealthSafety &

Health

LearningLearningW

orkingW

orkingPlay &

Culture

Play & C

ultureLivingLiving

Domains (5)Domains (5)

Areas (26)Areas (26)

Dimensions (76)Dimensions (76)

Factors (over 360) Factors (over 360) &&Indicators (over Indicators (over 1200)1200)

PerspectivesPerspectivesStaffStaff

BusinessBusiness Citizens

Citizens

YOUTHYOUTH

M ay 10, 2012 p. 1616

ToolTool PurposePurpose Complexity & UsageComplexity & Usage

IntroductoryIntroductory

Collaboration Collaboration SpecificSpecific

Directed “Lite” Directed “Lite” AssessmentAssessment

Complete Complete AssessmentAssessment

Decision tool for community leadership

Tool for determining community involvement

and culture of collaboration

Tool for getting quick community perspectives

from city officials, businesses or citizens

Planning and Operational Tool for concerted action

by entire community

Upper layer of areas investigation Done by Community Leader Mayor/CIO About 100 questions Approx 2 hrs

Investigates just the Collaboration Domain Done by i-Canada with staff support About 350 questions Days to weeks

Specific Community Perspective Undertaken by i-Canada & community section About 600 questions Several weeks

Complete investigation – multiple perspectives Done by i-Canada & all community sections About 1200 questions 2- 4 months

M ay 10, 2012 p. 17

InfrastructuInfrastructurere

Governance

Governance

PlacePlace CollaboratioCollaborationn

SolutionsSolutions LifeLife

Environment

Environment

Urbanism

Urbanism

TransportTransport

FinanceFinance

Com

m. A

ssetsC

omm

. Assets

BroadbandBroadband

Mobile

Mobile

Utilities

Utilities

Involvement

Involvement

InnovationInnovation

EntrepreneurshiEntrepreneurshi

p p

Mkt. C

onnect.M

kt. Connect.

Know. W

orkforceKnow

. Workforce

e-Governm

ente-G

overnment

e-Com

munity

e-Com

munity

e-Business. e-Business.

e-Health

e-Health

e-Educatione-Education

e-Arts

e-Arts

Social Cohesion

Social Cohesion

Safety & H

ealthSafety &

Health

LearningLearningW

orkingW

orkingPlay &

Culture

Play & C

ultureLivingLiving

Domains (5)Domains (5)

Areas (26)Areas (26)

PerspectivesPerspectivesStaffStaff

BusinessBusiness

CitizensCitizens

YOUT

HYO

UTH

M ay 10, 2012 p. 18

Solu

tion

s

Pla

ce

I nfrastructure

Co

llab

ora

tion

Eco

systemL i fe

e-A rts

e-E ducation

e-H ealth

e-B usiness

e-Communitye-Community

e-Government

Safety & H ealth

L earningP lay & Culture

Social Cohesion

I nnovation

E ntrepreneurship

Community I nvolvement

M arket Connectivity

Transport

M obile

Governance

Comm. A ssets

F inance

Urbanism

E nvironment

Uti l i ties

L iving

K nowledge W ork force

100%100%

25%25%

0%0%

B roadband

W ork ing Example of progressing Example of progressing intelligent communityintelligent community

Example of Example of complacent complacent communitycommunity

50%50%

M ay 10, 2012 p. 19

ASSESS YOURSELFASSESS YOURSELF

M ay 10, 2012 p. 20

ASSESS YOURSELFASSESS YOURSELF

M ay 10, 2012 p. 21

ASSESS YOURSELFASSESS YOURSELF

M ay 10, 2012 p. 22

Develop XYZ as a competitive communityDevelop XYZ as a competitive community

What is our Status:What is our Status: Enable XYZ leadership to understand situation and plan ahead RetrospectivelyRetrospectively: Assess achievements to date Prospectively: Prospectively: Devise new initiatives and programs

BenchmarkingBenchmarking: How competitive are we?

EngagingEngaging: Attracts & empowers community to active participation

With transparency:With transparency: Make community programs and its progress transparent to its citizens

With accountability: With accountability: : Ensure good accountability

M ay 10, 2012 p. 23

Date 0: Contract Agreement

Date 1: Planning Session (30 April May 4)

Date 2 (Date 1+ 3-4 days): On-line survey(s) for Basic i-CAT assessment available to selected representatives (May 3 May 8- if lists of reps available) A specific survey instrument (on-line address) will be provided for each

class of representatives.

Date 3 (Date 2 + 1 week): End Assessment Undertaking (May 11 May 15 – if responses provided)

Selected representatives provide responses to Basic i-CAT survey tool BD COHNsulting analyzes responses and prepare Assessment Map Visuals

Date 4 (Date 3+ 1 week): Direct Client Presentation (May 18 May 18 – if…)(and Decision on Follow-through Optional Items)(and Decision on Follow-through Optional Items)

OptionalOptional Date 5 (Date 4+ 3-4 days): Assessment Analysis Webinar Session

Presentation on community assessment results

Date 6 (Date 5+ 1-2 weeks): Planning Session for Phase 2 Discussion and interpretation of results with action items and planning of

Phase 2 follow-up work

23

+ P resentation at M ay 23-24 ConferenceP resentation at M ay 23-24 Conference

M ay 10, 2012 p. 24

Safety & H

ealth

100%100%

75%75%

5050%%

E-Solu

tions

P lace

Col

lab

orat

ion

I nfrastructure

Governance

Environment

Urbanism

e-Government

e-Community

e-Business

e-Health

e-Educationse-

Recre

atio

n

Livi

ngPlay

ing

Wor

king

Learning

Social CohesionWorkforce

Marketing

Entrepreneurship

Innovation

Community Involvement

Smart Utilit

ies

Mobile

Broad

band

Com

mun

ity A

sset

s

Fina

nce

Tran

spor

t

L ife

UTILITIES UTILITIES are perceived as better than average

Great ENVIRONMENT ENVIRONMENT to take advantage of…

Good LIVING LIVINGShould be quite attractive…

GOOD COMMUNITY GOOD COMMUNITY INVOLVEMENTINVOLVEMENT

Decent Canadian type Social & Safety conditions

BROADBAND & MOBILE BROADBAND & MOBILE are in dire need for upgrading

3. MARKETING & MARKETING & INNOVATION INNOVATION

require significant improvement

e-RECREATION is too weak

MARKETING & INNOVATION MARKETING & INNOVATION require significant improvement

e-EDUCATION e-EDUCATION needs a boost

There is need for a bringing forward effective

e-BUSINESS,e-BUSINESS, e-COMMUNITY & e-COMMUNITY &

e-GOVERNMENT e-GOVERNMENT

There is need for a bringing forward effective

e-BUSINESS,e-BUSINESS, e-COMMUNITY & e-COMMUNITY &

e-GOVERNMENT e-GOVERNMENT

There is need for a bringing forward effective

e-BUSINESS,e-BUSINESS, e-COMMUNITY & e-COMMUNITY &

e-GOVERNMENT e-GOVERNMENT

M ay 10, 2012 p. 25

iCanada, IBM, Waterloo, Stratford, INGDirect, Toronto Waterfront, Ministry of Economic Development and Innovation, IT World Canada, CIRILab, ORION, ventureLAB, CANARIE, P3Canada, Windsor, Tillsonburg

M ay 10, 2012 p. 26

Take the online survey – URL to be distributed by e-mail

You do not need a technology background to do the survey

Remember the survey is a subjective assessment – it is measuring your perceptions of the issues, in your role with the Regional Municipality of York

Total time to complete the survey: 1 – 2 hrs.; can stop and save at any point, resume later

Complete the surveys by May 17

Thank you for your interest and participation!