Frisco Lean Team
1
Achieve Frisco’s Core Values
Lean
Continuous improvement that
• Delivers Value to Customers
• Eliminates Waste
• Develops People
Frisco’s Core Values
• Outstanding Customer Service
• Operational Excellence
• Fiscal Responsibility
• Our Employees
• Integrity
Why?
2
Lean vs. Six Sigma
• Eliminate Waste
• Create Most Efficient Process Possible
Same Goals Different Approaches
Lean• Waste results from unnecessary steps in the process • Decrease cycle time
Six Sigma• Waste results from variation in the process• Decrease variation
Together: Lean Six Sigma
What?
3
Lean is…
Continuous improvement that
• Delivers Value to Customers
• Eliminates Waste
• Develops People
What?
4
Continuous Improvement
5
What?
Deliver Value
Value Customer’s Perspective
What?
6
Eliminate Waste
waste
NOUN
1 Any unnecessary activity that
does not add value to the final output
7
What?
Develop People
8
What?
Lean is…
Continuous improvement that
• Delivers Value to Customers
• Eliminates Waste
• Develops People
What?
9
10
Why Practice Lean?
Make Your Work Easier For You
Why?
Direct Deposit Setup – Shawn Halle
Before5 PMsx ~12 projects eachx 2 companiesx 12 months per year1,440 forms annually
+ 2,880 signature pages
After5 PMsx ~12 projects eachx 1 form per project60 forms annually95.8 %
decreasein forms to complete
Achieve Frisco’s Core Values
Lean
Continuous improvement that
• Delivers Value to Customers
• Eliminates Waste
• Develops People
Frisco’s Core Values
• Outstanding Customer Service
• Operational Excellence
• Fiscal Responsibility
• Our Employees
• Integrity
Why?
13
14
How do we Practice Lean?
5S
15
Tools
5S is a method of visual management that identifies waste, eliminates it from the workplace, makes abnormalities immediately visible,and allows work to flow unhindered.
16
1. Sort – remove items not needed frequently
2. Set in Order –arrange items based on use
3. Shine – Clean to find the cause of messes
4. Standardize –Document today’s best practice & follow it
5. Sustain – Develop self‐discipline by maintaining the standard
Key Box –Chris Liles
17
Before
After
FAC Clothing Closet – Matthew Sartain
18
Before After
S: drive 5S – Lauren Graves
19
BeforeAfter
Process Map
20
Tools
A simple diagram of every step involved in the material and information flows needed to bring a product from order to delivery.
Health Inspections by Area– Bryan Jones
21
Half Size Construction Plans – James Pickett
22
Full Size Plans (24” x 36”) Half Size Plans
Water Education Outreach ‐ Sean Aucoin
23
Grant Setup Checklist – Bee Youngblood
24
Weekend MOD Checklist ‐ Library
25
Organize Registers & Meters – Jon Patty
26
Convention Calendar – LaChelle Evans
27
Certification Program Plan
• 3 Tier Program• 2018 – Bronze Certification Class
• 1 Class• Just Do It! Improvement• Foundational learning for personal implementation
• 2020 – Silver Certification Class• Series of Work Sessions led by a Lean Coach• Process Improvement• Intermediate learning for group implementation
• 2022? – Gold Certification Class• Series of Classes• Series of Assignments • Expert learning for Lean leaders
28
Do!
Next Steps for Certification
Attend Class
Document your Improvement
Email documentation to Elizabeth Chase NOTE: Deadline for submitting is 1 month from today
Receive approval
Optional: attend a Lean Club meeting to see how they go
Schedule a date to share Improvement at Lean Club
Share your Improvement at a Lean Club meeting
Do!
29
