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From New Hampshire to National in Five Steps Lisa Murray Co-Founder & Principal Trevi...

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From New Hampshire to National in Five Steps Lisa Murray Co-Founder & Principal Trevi Communications, Inc. [email protected] www.trevicomm.com
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Page 1: From New Hampshire to National in Five Steps Lisa Murray Co-Founder & Principal Trevi Communications, Inc. lisa@trevicomm.com .

From New Hampshire to National in Five

StepsLisa MurrayCo-Founder & Principal

Trevi Communications, [email protected] www.trevicomm.com

Page 2: From New Hampshire to National in Five Steps Lisa Murray Co-Founder & Principal Trevi Communications, Inc. lisa@trevicomm.com .

• Strategic marketing communications firm.

• Storytelling that creates deeper connections with high-value customers, clients and prospects.

• Top-level strategic thinkers who also provide hands-on tactical execution.

Meet Trevi

Page 3: From New Hampshire to National in Five Steps Lisa Murray Co-Founder & Principal Trevi Communications, Inc. lisa@trevicomm.com .

Meet Lisa

• Branding & marketing maven

• Media darling

• News junkie

• Wordsmith

• Crazy cat (& dog) lady

• MSPCA volunteer

• Owner of too many shoes

Lisa MurrayCo-founder & [email protected]

617-835-0396

Page 4: From New Hampshire to National in Five Steps Lisa Murray Co-Founder & Principal Trevi Communications, Inc. lisa@trevicomm.com .

1. Plan Your Attack

“The aim of marketing is to know and understand the customer so well the product or service fits him and sells itself.”

~ Peter F. Drucker

Page 5: From New Hampshire to National in Five Steps Lisa Murray Co-Founder & Principal Trevi Communications, Inc. lisa@trevicomm.com .

Why You Need a Marketing Plan

• If you don't know where you want to go, you won’t know how to get there.

• If you don’t know who your target audience is, you won’t know how to tailor your message.

Page 6: From New Hampshire to National in Five Steps Lisa Murray Co-Founder & Principal Trevi Communications, Inc. lisa@trevicomm.com .

Keeps You on Track

• Saves time by narrowing your focus on the right audience(s) for better results.

• Saves money by concentrating your marketing budget on a smaller but better qualified prospect list.

• Attracts more buyers through higher response and conversion rates.

Page 7: From New Hampshire to National in Five Steps Lisa Murray Co-Founder & Principal Trevi Communications, Inc. lisa@trevicomm.com .

Know Your Target Audience

• Define your target market and ideal buyer, so you know where to focus your marketing efforts.

• Define your ideal buyer:• Privately held businesses with over

$25MM in annual revenue• Start-ups in the software industry

• What are their problems/needs?

• What products/services do you offer that can help them?

Page 8: From New Hampshire to National in Five Steps Lisa Murray Co-Founder & Principal Trevi Communications, Inc. lisa@trevicomm.com .

What Goes in the Plan

Annual goals you want to achieve

•Detail what you will do over the next twelve months to build, enhance and maintain relationships.

Monthly activities

•Develop a monthly blueprint of marketing activities you will perform to meet the goals.

Daily actions

•Schedule daily actions on your calendar.

Page 9: From New Hampshire to National in Five Steps Lisa Murray Co-Founder & Principal Trevi Communications, Inc. lisa@trevicomm.com .

Don’t Overthink It!

Page 10: From New Hampshire to National in Five Steps Lisa Murray Co-Founder & Principal Trevi Communications, Inc. lisa@trevicomm.com .

2. Know Your Brand & Elevator Pitch

“Effective content marketing is about mastering the art of storytelling. Facts tell, but stories sell.”

~ Brian Eisenberg

Page 11: From New Hampshire to National in Five Steps Lisa Murray Co-Founder & Principal Trevi Communications, Inc. lisa@trevicomm.com .

What’s Your Story?

• Audiences have control over the information they view and share.

• Brands need to know how to tell compelling stories to reach them.

• See brands through your buyer’s eyes.

• Craft a story that will resonate with your audience.

• Make the buyer the hero!

Page 12: From New Hampshire to National in Five Steps Lisa Murray Co-Founder & Principal Trevi Communications, Inc. lisa@trevicomm.com .

Campaign for Real Beauty

Page 13: From New Hampshire to National in Five Steps Lisa Murray Co-Founder & Principal Trevi Communications, Inc. lisa@trevicomm.com .

• Dove uses storytelling to unite women with a sense of shared identity and evangelism:• Explanation: Society makes women believe they're

less beautiful than they are.• Meaning: You are more beautiful than you think.• Story: Dove shows, not tells, these points through

people its audience can relate to.• Ritual: Sharing the message becomes an act of

unity.

Campaign for Real Beauty

Page 14: From New Hampshire to National in Five Steps Lisa Murray Co-Founder & Principal Trevi Communications, Inc. lisa@trevicomm.com .

Brand Persona

• Every brand has a persona.

• Think of your brand as a person:• What is that person like? • What can you expect when you

interact with that person?

• Buyers evaluate and judge your persona before they do business with you.

Page 15: From New Hampshire to National in Five Steps Lisa Murray Co-Founder & Principal Trevi Communications, Inc. lisa@trevicomm.com .

Apple…Personified

Page 16: From New Hampshire to National in Five Steps Lisa Murray Co-Founder & Principal Trevi Communications, Inc. lisa@trevicomm.com .

3. Have an Online Marketing Strategy

“Content is King!” ~ Bill Gates

Page 17: From New Hampshire to National in Five Steps Lisa Murray Co-Founder & Principal Trevi Communications, Inc. lisa@trevicomm.com .

Online Marketing

• Have a good, mobile-friendly website.

• Have a strong Search Engine Optimization (SEO) strategy.

• Share compelling, relevant content.

• Get listed online.

• Increase engagement through social media.

Page 18: From New Hampshire to National in Five Steps Lisa Murray Co-Founder & Principal Trevi Communications, Inc. lisa@trevicomm.com .

4. Connect & Network

“The currency of real networking is not greed but generosity.” ~ Keith Ferrazzi

Page 19: From New Hampshire to National in Five Steps Lisa Murray Co-Founder & Principal Trevi Communications, Inc. lisa@trevicomm.com .

Be Seen, Be Known

• Be active in trade associations and networking groups.

• Use “Buddy Marketing,” to team up with a good referral source.

Page 20: From New Hampshire to National in Five Steps Lisa Murray Co-Founder & Principal Trevi Communications, Inc. lisa@trevicomm.com .

5. Engage in PR

Spread your message

It’s (mostly) FREE!

Competitive advantage

Page 21: From New Hampshire to National in Five Steps Lisa Murray Co-Founder & Principal Trevi Communications, Inc. lisa@trevicomm.com .

What Interests the Media?

• News, news and more news

• What is news? • A “first”• A trend• Something unusual or unique

• Your job? • To understand your

company/story/product/self and create news that will interest the media

• Celebrities• Kids or dogs• Human interest

stories

Page 22: From New Hampshire to National in Five Steps Lisa Murray Co-Founder & Principal Trevi Communications, Inc. lisa@trevicomm.com .

What Is News?

• The media most often defines news as controversy or change – not information

• Key elements of a news story:• Importance/Impact• Timeliness• Uniqueness• Human Interest

• Make your story relevant, interesting and unique

Page 23: From New Hampshire to National in Five Steps Lisa Murray Co-Founder & Principal Trevi Communications, Inc. lisa@trevicomm.com .

Freebie!

Page 24: From New Hampshire to National in Five Steps Lisa Murray Co-Founder & Principal Trevi Communications, Inc. lisa@trevicomm.com .

Help A Reporter Out (HARO)

• HARO connects news sources with journalists looking for their expertise

• Free to sign up: www.helpareporter.com

• Sources receive three emails a day with queries from reporters and media outlets worldwide

• Scan emails and respond directly to reporter through HARO email address provided at the beginning of each query

Page 25: From New Hampshire to National in Five Steps Lisa Murray Co-Founder & Principal Trevi Communications, Inc. lisa@trevicomm.com .

Lisa [email protected]

617-835-0396www.trevicomm.com

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