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The contents of these pages are copyright © 2012 Frost & Sullivan. All rights reserved.
growth team m e m b e r s h i p™
Co-Sponsor
From Portfolio Management to Open Innovation
americas
2012 r&d/innovation and product development priorities survey results
TWEET ABOUT THE SURVEYS
#2012priorities
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The contents of these pages are copyright © 2012 Frost & Sullivan. All rights reserved.
2012 survey resultsgrowth team m e m b e r s h i p™
CONTENTS
INTRO
Executive Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Survey Purpose and Respondents . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
What is the Growth Team Membership™ . . . . . . . . . . . . . . . . . . . . . . . . 5
R&D/Innovation and Product Development Overarching Challenges . . . . . . . . . . 6
Key R&D/Innovation and Product Development Challenges . . . . . . . . . . . . . . . 7SECTION
1
Respondent Demographics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23SECTION
4
R&D/Innovation and Product Development Resource Trends . . . . . . . . . . . . . . 11SECTION
2
Special Interest Topic: Open Innovation . . . . . . . . . . . . . . . . . . . . . . . . . 17SECTION
3
3
The contents of these pages are copyright © 2012 Frost & Sullivan. All rights reserved.
2012 survey resultsgrowth team m e m b e r s h i p™
Growth Team Membership™ research.
Introduction
R&D/Innovation and Product Development Executive Summary
SECTION 1: Key R&D/Innovation and Product Development Challenges
Key Internal Challenge Key Internal Challenge Root CausePrioritizing innovation ideas and projects Ineffective process
SECTION 2: R&D/Innovation and Product Development Resource Trends
Budgets Resources Resource AllocationR&D typically has an annual budget of $20 million or more
Budgets and staffing levels will increase moderately
More resources are being allocated to short- and medium-term innovation projects
SECTION 3: Open Innovation (OI)
OI Team Key OI Challenge External OI Sources Majority of companies have some form of OI team
Establishing buy-in internally for open innovation
Customers are the primary source of OI ideas
4
The contents of these pages are copyright © 2012 Frost & Sullivan. All rights reserved.
2012 survey resultsgrowth team m e m b e r s h i p™
Growth Team Membership™ research.
Introduction
Survey Purpose and Respondents
Co-SponsorSurvey PopulationMethodologyResearch Objective
To understand the most pressing challenges shaping R&D/innovation and product development executives’ 2012 planning
Web-based survey platform Manager-level and above R&D/innovation and product development executives from companies throughout North and South America
146survey
respondents
5
The contents of these pages are copyright © 2012 Frost & Sullivan. All rights reserved.
2012 survey resultsgrowth team m e m b e r s h i p™
Growth Team Membership™ research.
Introduction
What is the Growth Team Membership™?
GTM is a subscription program that supports executives within the functions that report to the CEO
GTM provides best practices, events, and services that enable executives to address challenges within their companies
CorporateStrategy
Corporate Development
Marketing
CompetitiveIntelligence
MarketResearch
SalesLeadership
R&D/Innovation
Investors/Finance
CEO
R&D/Innovation
CEO’s Growth Team™ GTM: Creating Client Value
GTM’s case-based best practices help executives:
Speed the design and implementation of initiatives by not reinventing the wheel
Save money and reduce risk by avoiding mistakes made by other companies
Accelerate problem-solving with a cross-industry perspective
Improve their functions’ and companies’ performance and productivity
[email protected] www.gtm.frost.com slideshare.net/FrostandSullivantwitter.com/Frost_GTM
6
The contents of these pages are copyright © 2012 Frost & Sullivan. All rights reserved.
2012 survey resultsgrowth team m e m b e r s h i p™
Growth Team Membership™ research.
Introduction
R&D/Innovation and Product Development Overarching Challenges Sample Solutions from GTM
What’s Keeping R&D/Innovation and Product Development Executives Up at Night in 2012?
Contact us at GTMResearch@frost .com .
Portfolio ManagementR&D/innovation executives need to develop a methodology that allows them to prioritize innovation projects based on their economic value and role in the portfolio .
Learn how ConvaTec developed a portfolio management process that makes efficient use of cross-functional governing teams and phase reviews .
Collaborative InnovationAs open innovation continues to gain momentum, R&D executives need to identify methods for collaborating with customers, adjacent businesses, and suppliers .
Learn how IBM’s executive briefing centres bring together customers, business partners, and IBM industry experts and researchers to explore how leading-edge technologies can solve pressing business challenges .
Open Innovation and Partnerships
As R&D executives apply open innovation to their product development processes they often struggle to evaluate and establish trust with strategic partners .
Learn how our Strategic Partnerships toolkit helps you screen and evaluate potential partners based on their degree of strategic alignment and willingness to collaborate .
7
The contents of these pages are copyright © 2012 Frost & Sullivan. All rights reserved.
2012 survey resultsgrowth team m e m b e r s h i p™
Growth Team Membership™ research.
INTRO
SECTION
1
SECTION
2
SECTION
4
SECTION
3
SECTION
1 Key R&D/Innovation and Product Development Challenges
8
The contents of these pages are copyright © 2012 Frost & Sullivan. All rights reserved.
2012 survey resultsgrowth team m e m b e r s h i p™
Growth Team Membership™ research.
Section 1
Challenge 1 Prioritizing innovation ideas and projects (14%)
Challenge 2 Allocating portfolio spend across short-, medium-, and long- term projects (11%)
Challenge 3 Identifying breakthrough new product ideas (13%)
Challenge 4 Maximizing portfolio value while mitigating portfolio risk (8%)
Challenge 5 Integrating input from partners in Sales, Marketing, etc . (10%)
Top Five R&D/Innovation and Product Development Challenges
SURVEY QUESTION: What are the top five functional challenges shaping your R&D/innovation and product development strategy?
Note: The respondents were asked to rank their top five challenges. The percentage values indicate how many respondents listed that particular challenge as their first through fifth challenge.
9
The contents of these pages are copyright © 2012 Frost & Sullivan. All rights reserved.
2012 survey resultsgrowth team m e m b e r s h i p™
Growth Team Membership™ research.
Section 1
R&D executives in B-to-B companies are struggling with open innovation, while their peers in B-to-C companies endeavor to identify and secure buy-in for new ideas
Top Five R&D/Innovation and Product Development Challenges (By Business Model)
Note: The respondents were asked to rank their top five challenges. The percentage values indicate how many respondents listed that particular challenge as their first through fifth challenge.
B-to-B B-to-C
Challenge 1 Prioritizing innovation ideas and projects (18%)Securing executive buy-in for promising innovations (11%)
Challenge 2 Allocating portfolio spend across short-, medium-, and long- term projects (14%)
Prioritizing innovation ideas and projects (19%)
Challenge 3 Generating an accurate and relevant technology roadmap (9%)
Identifying breakthrough new product ideas (14%)
Challenge 4 Streamlining research, design, and development activities to reduce costs (10%)
Allocating portfolio spend across short-, medium-, and long- term projects (10%)
Challenge 5 Managing an open innovation process (15%)Streamlining research, design, and development activities to reduce costs (13%)
10
The contents of these pages are copyright © 2012 Frost & Sullivan. All rights reserved.
2012 survey resultsgrowth team m e m b e r s h i p™
Growth Team Membership™ research.
Section 1
R&D executives’ challenges are predominantly attributed to understaffing
SURVEY QUESTION: Please indicate the root cause—staff, process, technology/systems, or strategic alignment—of your top five R&D/innovation and product development challenges .
Root Cause of Top Five R&D/Innovation and Product Development Challenges
Top Five R&D/Innovation and Product Development Challenges
Challenge 1 Prioritizing innovation ideas and projects Process: Ineffective process (35%)
Challenge 2 Allocating portfolio spend across short-, medium-, and long- term projects Staff: Limited resources (46%)
Challenge 3 Identifying breakthrough new product ideas Staff: Limited resources (43%)
Challenge 4 Maximizing portfolio value while mitigating portfolio risk Staff: Limited resources (25%)
Challenge 5 Integrating input from partners in Sales, Marketing, etc . Staff: Limited resources (30%)
11
The contents of these pages are copyright © 2012 Frost & Sullivan. All rights reserved.
2012 survey resultsgrowth team m e m b e r s h i p™
Growth Team Membership™ research.
INTRO
SECTION
1
SECTION
2
SECTION
4
SECTION
3
SECTION
2 R&D/Innovation and Product Development Resource Trends
12
The contents of these pages are copyright © 2012 Frost & Sullivan. All rights reserved.
2012 survey resultsgrowth team m e m b e r s h i p™
Growth Team Membership™ research.
Section 2
Most respondents report R&D/innovation budgets in excess of $20 million
2012 R&D/Innovation and Product Development Budgets (By Business Model)
SURVEY QUESTION: Which of the above ranges (in $USD) best describes your 2012 total R&D/innovation and product development budget (all expenditures on R&D/innovation and product development activities and general & administrative—including staff)?
All Companies B-to-B Companies B-to-C Companies
FF F
F
F
F
F
0%
10%
20%
30%
40%
24%
4%
9%
14%
11%
16%
4%
8%
15%
12%
7% 6%
30%
40%
14%12%
13%
6%
14%
7%
34%
The red percentages are for all respondents .
$500,000 to $999,999
Below $500,000 $1 Million to $2.99 Million
$3 Million to $4.99 Million
$5 Million to $9.99 Million
$10 Million to $19.99 Million
$20 Million or more
percentage of company revenue allocated to r&d
Companies dedicated approximately 3% of their 2011 revenue to their 2012 R&D/innovation and product development budgets.
13
The contents of these pages are copyright © 2012 Frost & Sullivan. All rights reserved.
2012 survey resultsgrowth team m e m b e r s h i p™
Growth Team Membership™ research.
Section 2
All Companies
B-to-B Companies
B-to-C Companies
The majority of R&D executives are spending more on short-term innovation projects
Change in Portfolio Allocation (By Business Model)
SURVEY QUESTION: In comparison to 2011, your 2012 R&D/innovation and product development budget for each of the above project categories will…
58%
30%
12%
INCREASE
STAY THE SAME
DECREASE
INCREASE
STAY THE SAME
DECREASE
INCREASE
STAY THE SAME
DECREASE
38%
46%
16%
18%
46%
36%
30%
44%
26%
60%
25%
15%
35%
48%
17%
12%
52%
36%
37%
44%
19%
54%
36%
10%
42%
42%
16%
26%
34%
34%
25%
47%
28%
Short-Term, Incremental Innovation
(adoption within 2 years)
Medium-Term Innovation (adoption in 2 to 4 years)
Long-Term Innovation(adoption in 4 to 10+ years)
Disruptive Technologies
14
The contents of these pages are copyright © 2012 Frost & Sullivan. All rights reserved.
2012 survey resultsgrowth team m e m b e r s h i p™
Growth Team Membership™ research.
Section 2
Respondents anticipate additional staff in 2012
R&D/Innovation and Product Development Staffing Changes (By Business Model)
SURVEY QUESTION: In comparison to 2011, your 2012 R&D/innovation and product development staffing will…
19%
3%
4%
33%
40%
Stay the Same
Decrease Moderately
Decrease Substantially Increase Substantially
Increase Moderately
All Companies
B-to-C Companies
B-to-B Companies
27%
23%
44%
Stay the Same
Decrease Moderately
Increase Substantially
Increase Substantially
Increase Moderately
5% 4%
6%
39%
41%
12%
Stay the Same
Decrease Moderately
Decrease Substantially
Increase Moderately
15
The contents of these pages are copyright © 2012 Frost & Sullivan. All rights reserved.
2012 survey resultsgrowth team m e m b e r s h i p™
Growth Team Membership™ research.
Section 2
R&D executives expect their budgets to increase in 2012
R&D/Innovation and Product Development Budget Changes (By Business Model)
SURVEY QUESTION: In comparison to 2011, your 2012 R&D/innovation and product development budget will…
15%
2%3%
31%45%
Stay the Same
Decrease Moderately
Decrease Substantially Increase Substantially Increase Substantially
Increase Moderately
All Companies
B-to-C Companies
B-to-B Companies
18%
33%41%
Stay the Same
Decrease Moderately Increase Substantially
Increase Moderately
4%6%
8%
27% 54%
13%
Stay the Same
Decrease Moderately
Decrease Substantially
Increase Moderately
16
The contents of these pages are copyright © 2012 Frost & Sullivan. All rights reserved.
2012 survey resultsgrowth team m e m b e r s h i p™
Growth Team Membership™ research.
Section 2
Regardless of business model, respondents rank their functions’ effectiveness as “Above Average”
R&D/Innovation and Product Development Effectiveness (By Business Model)
SURVEY QUESTION: How would you rate the performance or effectiveness of your function compared to others within your industry?
All Companies B-to-B Companies
B-to-C Companies
4%
2%
2%
4%
2%
49% 48%
53%
33% 37%
31%
12% 12%
12%
Above AverageAbove Average
Above Average
Exceptional Exceptional
Exceptional
Below Average
Poor
Poor
Below Average
Below Average
AverageAverage
Average
17
The contents of these pages are copyright © 2012 Frost & Sullivan. All rights reserved.
2012 survey resultsgrowth team m e m b e r s h i p™
Growth Team Membership™ research.
INTRO
SECTION
1
SECTION
2
SECTION
4
SECTION
3SECTION
3 Special Interest Topic: Open Innovation
18
The contents of these pages are copyright © 2012 Frost & Sullivan. All rights reserved.
2012 survey resultsgrowth team m e m b e r s h i p™
Growth Team Membership™ research.
Section 3
Most companies assign open innovation to a sub-team within R&D
OI Teams Within R&D (By Business Model)
SURVEY QUESTION: Do you have staff dedicated to open innovation? If so which of the above describes your open innovation team structure?
Yes YesYes
B-to-C CompaniesAll Companies B-to-B Companies
64%58%59%
OI Team StructureSub-group within R&D/product development (37%)
OI Team StructureSub-group within R&D/product development (42%)
OI Team StructurePart-time technology scout(s) within R&D/product development (38%)
19
The contents of these pages are copyright © 2012 Frost & Sullivan. All rights reserved.
2012 survey resultsgrowth team m e m b e r s h i p™
Growth Team Membership™ research.
Section 3
The majority of companies assign no more than four employees to open innovation tasks
Number of OI Staff (By Business Model)
SURVEY QUESTION: Approximately how many people in your company are assigned to open innovation?
All Companies B-to-B Companies B-to-C Companies0
3
6
3
4 4
This graph represents the median value for the number of OI staff .
Number of OI Staff
20
The contents of these pages are copyright © 2012 Frost & Sullivan. All rights reserved.
2012 survey resultsgrowth team m e m b e r s h i p™
Growth Team Membership™ research.
Section 3
Respondents’ OI challenges run the gamut of garnering initial buy-in to collaborating with partners
Top Five Open Innovation Challenges (By Business Model)
SURVEY QUESTION: Rank the above open innovation challenges in order of importance .
Garnering the internal resources needed to test innovation concepts’ feasibility (14%)
Creating a shared understanding of the challenge(s) to be addressed through open innovation (14%)
Overcoming the fear of lost IP and competitive advantage (11%)
Creating mutually agreed-upon key performance indicators (17%)
Developing a process to assess innovation concepts’ feasibility (17%)
Creating an effective open innovation collaboration framework (17%)
Creating a shared understanding of the challenge(s) to be addressed through open innovation (23%)
Measuring the impact of open innovation on product development efforts as a whole (11%)
Measuring the impact of open innovation on product development efforts as a whole (20%)
Developing a process to assess innovation concepts’ feasibility (16%)
Assessing the viability of a potential partner (11%)
Assessing the viability of a potential partner (14%)
Garnering the internal resources needed to test innovation concepts’ feasibility (17%)
Establishing buy-in internally for open innovation (25%)
Creating mutually agreed-upon key performance indicators (22%)
Creating an effective open innovation collaboration framework (19%)
B-to-C CompaniesAll Companies B-to-B Companies
21
The contents of these pages are copyright © 2012 Frost & Sullivan. All rights reserved.
2012 survey resultsgrowth team m e m b e r s h i p™
Growth Team Membership™ research.
Section 3
B-to-C respondents are more likely to use OI throughout the product development cycle than their B-to-B peers
Use OI in the Product Development Cycle (By Business Model)
SURVEY QUESTION: During which stage(s) of the product development process does your company use open innovation (check all that apply)?
All Companies
38% 25% 24% 1%
B-to-B Companies
33% 21% 18% 1%
B-to-C Companies
46% 33% 35% 2%
Idea generation Idea screening Concept testing and development Product launch
22
The contents of these pages are copyright © 2012 Frost & Sullivan. All rights reserved.
2012 survey resultsgrowth team m e m b e r s h i p™
Growth Team Membership™ research.
Section 3
Regardless of business model, customers are R&D’s primary source of OI ideas
Top Three OI Sources (By Business Model)
SURVEY QUESTION: Please rank your top three sources of open innovation ideas .
Academia (28%) Academia (27%) Academia (29%)
Customers (33%)Customers (44%)
Adjacent businesses (30%)
Customers (39%)
Adjacent businesses (33%) Adjacent businesses (28%)
B-to-C CompaniesAll Companies B-to-B Companies
23
The contents of these pages are copyright © 2012 Frost & Sullivan. All rights reserved.
2012 survey resultsgrowth team m e m b e r s h i p™
Growth Team Membership™ research.
INTRO
SECTION
1
SECTION
2
SECTION
4
SECTION
3
SECTION
4 Respondent Demographics
24
The contents of these pages are copyright © 2012 Frost & Sullivan. All rights reserved.
2012 survey resultsgrowth team m e m b e r s h i p™
Growth Team Membership™ research.
Section 4
Respondent Demographics
SURVEY QUESTION: Please indicate the type of enterprise, business model, and revenue that best represents your company .
N = 144
N = 142N = 149
Enterprise Type Business Model
Company Revenue
37%
1%6%
3% 3%
50%
31%
14%
55%Public
Private
Hybrid
B-to-B Company
Venture CapitalGovernment/Public Sector
Not for Profit
0%
25%
50%
31%
17%
6%
30%
16%
Below $100 Million
$100 Million to $499.99 Million
$500 Million to $999.99 Million
$1 Billion to $11 Billion
More than $11 Billion
B-to-C Company (Indirect)
B-to-C Company (Direct)
The majority of the respondents come from B-to-B companies .
The majority of respondents work in publicly held companies .
25
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2012 survey resultsgrowth team m e m b e r s h i p™
Growth Team Membership™ research.
Section 4
Electronics and Security
Consumer Goods
Chemicals, Materials, and Food
SURVEY QUESTION: Please indicate which region you are located in and which industry categories best describe your company (check all that apply) .
Respondent Demographics: Top Six Participating Industries
N = 146
0% 20% 40%
36%
22%
20%
17%
16%
16%
Automotive and Transportation
Healthcare and Life Sciences
Information and Communication Technologies