From SAP SuccessFactors Onboarding 1.0 to 2.0

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Agenda

• Explain the key features

introduced with the latest

release.

• Provide context for each

feature to better understand

the impact.

• Explain what GP Strategies

recommends for features.

Recognized Expertise and

Certified Application Management

Today’s presenter ...

SAP SuccessFactors Onboarding 1.0 & 2.0

Anders MolsnerSuccessFactors Senior Lead Consultant &

Attract Team Lead for the Team

Copenhagen, Denmark

GP Strategies tenure: 7 years

Anders has a background in consulting for more than 20

years. His focus is on large SuccessFactors customer

engagements, where he leads the Onboarding and LMS

workstreams. Anders is a professional Certified

SuccessFactors Onboarding and LMS consultant. Anders

also heads up our EMEA Attract Team, covering

Recruiting Management/Recruiting Marketing and

Onboarding.

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Onboarding – What is it?

LearningOnboardingRecruiting

Onboarding 2.0 is our plan to deliver our next-generation Onboarding solution: One Platform, OneApproach

Built upon our existing solution. Sets the stage for future capabilities, giving customers the robust onboarding solution for years to come

Is a new product from a technical perspective but not from a functionalperspective

While the goal is ultimately to discontinue the old technology, at this time, no decision has been made to decommission the old technologystack.

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• Timeframe is usually up to 90 days before start date to the first

day at work

Onboarding – What is it?

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• Track your business, teams, and managers with the Onboarding

Dashboard.

Onboarding 2.0 – Dashboard

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• Track ongoing processes – and not much more...

Onboarding 1.0 – Dashboard

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• Gather data, filling in the gaps from an ATS (SF RCM) to HR core

data system

Onboarding 2.0 – HR Review Data

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• Gather data, filling in the gaps from an ATS (SF RCM) to HR core

data system

Onboarding 1.0 – PHV step

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• Prepare the new hire for their first day.

• Focus on the experience for the new hire; this is typically their first

encounter with the new business and their system.

Onboarding 2.0 – New Hire View

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• Preparing the new hire for their first day

– Keep it relevant.

– Dont over communicate

– Think about the situation of the New Hire – as much as we like to

get as much information in to the system upfront, we also needs to make the process as fast and easey for the New Hire as well.

Its all a balance...

Onboarding – New Hire Experience

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• ONB 2.0 Tasks vs ONB 1.0 Manager Activities

• ONB 2.0 Responsible Groups vs Reassignment ONB 1.0

• ONB 2.0 External ONB User vs ”isOnboardingUser” ONB 1.0

• ONB 2.0 Actual conversion Day 1 vs No automated process ONB 1.0

• ONB 2.0 Dashboard vs ONB 1.0 Dashboard

• ONB 2.0 RBP vs ONB 1.0 Permission Groups

• ONB 2.0 DMS vs ONB 1.0 Document Center

• ONB 2.0 Recruit-to-Hire Mapping vs ONB 1.0 Data Mapping

Onboarding Feature Highlights & Comparison

• Write Welcome Message

• Assign a Buddy

• Recommend People

• Recommended Links

• Checklist (128 character limit per item)

• Schedule Meetings (notification to invitees with ics cal attachment)

• Prepare for Day One

• Where to Go

• Furnish Equipment

• Set Goals (Requires Goal Management)

Onboarding 2.0 - Tasks

• Overall we need to establish which fields are to be mapped directly

from RCM to ONB/EC as part of initializing the Onboarding process

Recruit-to-Hire

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• Compliance functionality for:

– US/CAN/IN/AUS/UK - This covers all tax forms, P45, e-verify, I-9,

W4, etc. None of that is in yet.

– Expected to be in by the end of 2020 (road map)

• Reporting capabilities:

– This feature builds solely on SAC Embedded Edition, and at present, the release of SAC Emb. Ed. has been postponed without a

new fixed release date.

• Direct mapping of Object from Recruiting to ONB/EC

– Not supported at the moment; we have been told Engineering is

working on this. In the meantime, we do have a workaround that was used with ONB 1.0 as well.

Cool Features – On the Road Map

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• Full language support for all EC countries

– Work in progress - 14 or 18 languages are supported at present,

adding more with each planned release, until they reach the full list thats installed with EC.

• Reporting support planned for H1 2020 with the release of People

Analytics Embedded Version

• Mobile app support:

– No app for ONB yet; everything is Fiori Design, and therefore responsive, meaning it will adapt to any screen size when accessed

through a browser and from a mobile device.

Cool Features – On the Road Map

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• LMS/JAM integration for external Onboarding users (road map

2020)

– Possible workaround is to create users in LMS/JAM as external

users there as well, but SSO from ONB/EC to LMS/JAM won’t be working as of now.

• Global Assignment/Concurrent Employment and Contingent

workers are not yet supported, but they on the road map.

• Qualtrics integration:

– We should be able to use Qualtrics for surveys, etc. in the future. At present, we don’t have a standard integration, which should be on

the road map for 2020.

Cool Features – On the Road Map

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• Think about the features you rely on today for your Onboarding

process and how these match what ONB 2.0 has to offer – and

when.

• SAP SF is aiming for full funtionality parity by the end of 2020, and

then some... As we already see improved functionalities and

features in ONB 2.0, once we reach full parity, we will then have

everything from v1.0 + new cool features already in ONB 2.0.

• SAP SF mentions the options to have a hybrid setup, meaning

running both versions of ONB at the same time. This is potentially

doable, but from experience, it’s not a clear recommendation to

got that route. In most cases, it will make sense to wait for the full

parity reach by the end of 2020.

Migration Planning

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• Migrating to ONB 2.0 will mean revisiting other dependent

modules.

– Employee Central (Pre-requisite right now)

– Recruiting (or 3rd party ATS)

Migration Planning

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• Employee Central thoughts

– ONB 2.0 relies heavily on the Succession Data Model the

foundation of EC field and data structure. So this needs to be look through and potentially amended to suit any ONB specific

requirements.

– Also we would need to look into layering of the Data Model

introducing the concept of person-types:

• Person Type Onboardee (defining fields required for onboarding)

• Person Type Employee (EC hire required field)

– As we setup new Role Based Permissions this setup will change,

maybe not a lot, but some. Meaning current governance models needs revising.

Migration Planning - EC

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• Employee Central thoughts continued...

– Business Rules added thats specific for ONB.

– Potential changes to EVENT_TRANSFER and EVENT_TERM rules to cater for Internal Hire (Crossboarding) and Offboarding needs.

• Document management enabled:

– Storage of all documents needed for signing or otherwise needed in the Onboarding process

Migration Planning - EC

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• SF Recruiting

– When running ONB 1.0 not much change seems needed here apart

from re-doing the RCM -> ONB mapping in the new tool.

Migration Planning – Recruiting SF

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• 3rd party ATS

– We have an API available already now, but this is different from the

the old one, so this needs to be changed.

– We can create an External Onboarding User through the API, map

data for the user and create the Onboarding Process. After this Onboarding takes over the process.

Migration Planning – 3rd party ATS

1. This is the current state of planning and may be changed by SAP at any time without notice.

SAP SuccessFactors OnboardingProduct road map overview – Key innovations

SAP SuccessFactors Onboarding 1.0

Compliance updates

SAP SuccessFactors Onboarding 2.0 (SAP Early

Adopter Care)

Offboarding enhancements– Admin can define offboarding programs tomanage

offboarding related tasks

Rehire on new employment

E-mail notification enhancements (custom

template layout)

Company documents

– Ability for admin to upload company documents to DMS

– Ability for new hire to access company documents using home page tile

Configure custom processes– Allows you to create custom onboarding/cross-

boarding process (ability to reorder the steps)

SAP SuccessFactors Onboarding 1.0

Compliance updates

SAP SuccessFactors Onboarding 2.0

Enhancements based on early adopter

feedback

Support for non-SAP SuccessFactors

Employee Central customers (such as

external HRIS/SAP ERP HCM on premise)

Compliance forms– UK– Australia

No-show handling

Configure custom processes– Allows you to create custom

offboarding process

SAP SuccessFactors Onboarding 1.0

Compliance updates

SAP SuccessFactors Onboarding 2.0 (general

availability)

Employee documents– Ability for hiring manager/participant to view

employee-specific documents

Native e-signature

Embedded analytics for onboarding/cross-

boarding/offboar ding

Hybrid setup (start with some countries on SAP

SuccessFactors Onboarding 2.0 versus others on

SAP SuccessFactors Onboarding 1.0)

Onboarding to-dos in SAP’s common inbox

Extensibility– Global and local forms

Configure custom processes

– Allows you to create custom onboarding/cross-boarding process (ability to have multiple document flows in parallel)

Recent innovations Planned Q4/20191 Planned H1/20201

Additional priorities (next 12 months):

Enhancements based on customer feedback

Compliance forms

– U.S. forms and E-Verify

– Canada

On the radar (next 24 months):

Migration assistance from SAP SuccessFactors Onboarding 1.0 to 2.0

Auto and mass hire

Gig economy w orkforce support

New hire community/social onboarding

SAP SuccessFactors OnboardingUpcoming short-term and midterm innovations

We’re at our best when helping our clients achieve their best.

Making a meaningful impact on the world together.

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Anders MolsnerSuccessFactors Senior Lead Consultant & Attract Team Lead amolsner@gpstrategies.com