Front Line Staff: The Key to Great Data and Stellar Performance

Presentation to: DOL ETA Performance and Reporting Summit

Dallas, TXAugust 21-23, 2007

Introductions….

Bradlee Burtner, Internal Policy Analyst II

Commonwealth of Kentucky

Education Cabinet

Department for Workforce Investment

Office of Employment & Training

Budget and Support Branch

Internal Audit and Security Section

Statement of purpose/intent/workshop title

and objectives……

Sense of the room….

Who’s here?

Where are you from?

What do you do?

How does your job pertain to Data Validation?

Kentucky’s LWIAs

4 years ago – we scrambled!!

• Put together a team of about 10-12 individuals• Split up the state• Made onsite visits• LWIA’s were reluctant but cooperative and then

inquisitive...• Validators differed on approach...

Year two…• We did not do on-site visits…...Why??• The LWIA’s were extremely cooperative!• Data Validation result reports…

Year three…• Files validated at a central location again…• Only two people did the validating (with a little help

from a branch manager)…• The LWIA’s were cooperative but…

Bill Carillo presents in fall of 2005….

• Praised KY’s Data Validation process• Suggested that KY encourage all LWIA’s to implement in

house Data Validation processes• One LWIA presented their in-house Data Validation process

at the training

In the Winter/early Spring of 2006, we asked all LWIA’s to

select a point person for Data Validation and strongly

encouraged all LWIA’s to implement in house Data Validation.

Year four...

• Files were delivered to a central location again• Validators used DRVS software...glitchy!• Bigger sample – 1400 w/NEG participants!• Sample was more uniform, somewhat• Directors provided Data Validation results and

opportunities to discuss

Next year...

• May do some onsite visits

• May review LWIA in-house Data Validation policies/procedures

• Expect improved results

Questions

and

Discussion