Welcome to FPT Software!

FPT Software Overview

7th January, 2008By CCM

Table of Content

FPT Corporation Overview FPT Software Overview Human Resources Quality Management Information Security Management Corporate Culture

FPT Corporation Organization

FPT CORPORATION

BRANCHES REPRESENTATIVE OFFICE MEMBER COMPANIES FPT UNIVERSITYFPT TECHNOLOGY

DEVELOPMENT CENTER

FPT HO CHI MINH FPT DA NANG FPT INFORMATION SYSTEM

FPT HOA LAC

FPT MOBILE FPT LAND

FPT MEDIAFPT DISTRIBUTION

FPT TELECOM

FPT SOFTWARE

FPT RETAIL

FPT SECURITIES

FPT CAPITAL

FPT SERVICE

FPT PROMO

FPT ONLINE

FPT BANK

FPT JAPAN

FPT APAC

Soon to be established

FPT Corporation Overview

Leading business lines: Software Services Education & Training ICT Products Distribution Internet Access Services Infrastructure

Development and Real Estate Investment

ERP Service System Integration Software/Hardware

Distribution Financing Media & Entertainment

The largest ICT Corporation in Vietnam Registered capital: 57,009,590USD

Revenue & staff growth

FPT University Current enrolment: 750 students Training programs in English and Japanese languages; Bachelor of Software

Engineering (4 years) International cooperation: IBM, Microsoft, Kyushu Institute of Technology,

Keio University, Swinburne Technology University, Southern Cross University, RMIT Vietnam...

Table of Content

FPT Corporation Overview FPT Software Overview Human Resources Quality Management Information Security Management Corporate Culture

FPT Software Data

A subsidiary of FPT Corporation Company size: 2,500 staffs International presence: Vietnam,

Japan, Singapore International quality system

standard: CMMI-5, ISO9001-2000

US: 10% Japan: 54%

Asia Pacific: 23%

EU: 13%

FPT Software Location & Infrastructure

Domains

Government & Public ServicesGovernment & Public Services

RetailRetail

IT ServicesIT Services

InfrastructureInfrastructure

OthersOthers

Banking & Finance ServicesBanking & Finance Services

UtilitiesUtilities

TelecomTelecom

ManufacturingManufacturing

InsuranceInsurance

Services

EmbeddedEmbedded

DevelopmentDevelopment

OthersOthers

ERP ImplementationERP Implementation

QA TestQA Test

Migration ServicesMigration Services

MaintenanceMaintenance BOTBOT

Customers - Partners

What clients said about us

“I am glad that Microsoft co-operates with FPT, a Vietnamese partner that is not only providing products and services for Vietnamese people but also handling some outsourcing work for clients in Malaysia and Singapore. I believe this partnership will develop further in the near future, resulting in the creation of even more IT jobs for Vietnam”.Bill Gate. Chairman & Chief Software Architect, Microsoft

“FPT Software has proved themselves to be a leading company in Vietnam with its young, dynamic and creative people. We are very happy to cooperate with FPT Software and hope we can continue to work with them in the future”.Dr. Susumu Ichinose. Executive VP, NTT-IT Corporation

“FPT is a trusted partner of Hitachi Ltd. and Hitachi Software Engineering. We value your high quality standards and commitment to staff training. These qualities make FPT stand out as an information communications technology leader.”Kensuke Oka. Deputy Managing Director, Hitachi Asia Ltd.

Core Values Young and large pool of sufficient resources

₋ Available resource for large scale project₋ Highly motivated and fast learning₋ Able to implement projects in English, Japanese and French languages

Local Software Vendor (FSJ, APAC, France) with competitive cost₋ Delivery responsibility₋ Communication and deliverables in Japan, Singapore, France₋ Logistics arrangement for on-site engineers₋ Quick response and customer support₋ Experience in working with foreign customers₋ Balancing On-site/Offshore efforts

International quality system standard₋ CMMi5, BS 7799-2 : 2002 (in 2006)₋ ISO 27001 : 2007

Unique Corporate culture

Table of Content

FPT Corporation Overview FPT Software Overview Human Resources Quality Management Information Security Management Corporate Culture

Human resource

Highlights

50 VN Best Employers (by Navigos Group, AC Nielsen, April 2007)

Largest pool of software engineers in VN (2500+ as of Nov, 2007))

Competitive turnover rate (8% in 2006)

Comprehensive Training process

Tester and QA: 7% Project management: 7%

SE and programmers: 71%

Support Staff: 15%

No of Staff Targeted

Recruitment Process

Table of Content

FPT Corporation Overview FPT Software Overview Human Resources Quality Management Information Security Management Corporate Culture

Quality Management Certificate

ISO 9001CMM 4

CMM 5

CMMi 5

BS 7799-2 : 2002

ISO 27001 : 2005

2000 2002 2004 2006 2007

Quality Assurance Organization

Branch

Fsoft

Group

Projects

Headquaters levelQA - SEPG

Branch level QA

Group level QA

Project level QAAudit

Manage

Report

Training/Support

Quality Management

Timesheet: for all project members to record their time effort spent. DMS (Defect Management System): for QA people and project leaders to collect and manage

defects raised to software product Fsoft Insight: for project managers to plan, track and monitor projects, Effort and defect data

from Timesheet and DMS is automatically linked to Fsoft Insight for quantitative management Dash Board: for senior managers to overview the status of projects, and manage HR

Management Suite is a collection of internal tools for project management allowing customers use remote access to track and manage projects.

Table of Content

FPT Corporation Overview FPT Software Overview Human Resources Quality Management Information Security Management Corporate Culture

Information Security Management System

FPT Software strictly follows ISO27001 (BS7799) to protect information assets of the company, customers and suppliers from all threats, whether internal or external, accidental or deliberate

BS 7799-2-2002 ISO 27001-2005Upgraded

Organization of Info SecurityOrganization of Info Security

Information

ComplianceCompliance

Business Continuity ManagementBusiness Continuity Management

IS Incident ManagementIS Incident Management

Info System Acquisition Dev. & Maintenance

Info System Acquisition Dev. & Maintenance

Human Resourses SecurityHuman Resourses Security

Physical and Environmental

Security

Physical and Environmental

Security

Asset ManagementAsset Management

Access ControlAccess Control

Integrity Confidentiality Availability

Integrity Confidentiality Availability

Security policySecurity policy

Communication and Operation Management

Communication and Operation Management

Dedicated ISMS Team

Discussions on IS/ Control/ Staff training

Monthly security meeting

Internal audit conducted twice a year

External audit (by TUV) conducted once a year

IT

ADMIN

QA

Other Support Dept

Board of Directors

Support GroupsISMS team

Leader

Deputy Leaders

Secretary

Members

Development departments

FPT Software Branches

Operations

Table of Content

FPT Corporation Overview FPT Software Overview Human Resources Quality Management Information Security Management Corporate Culture

Corporate Culture

Unique Culture: Young – Democratic – Humorous ₋ STco culture FPT songs, funny songs written by FPT Software staff₋ Special days Parents’ day, Men’s day, “Hoi Lang” day₋ Strong Union A strong Football Federation named “SSS” (Software Sex Soccer) and a

legendary rock band “LTV” (Lap Trinh Vien – Programmers)

Corporate Culture 15 favorite clubs: Swimming, Vovinam, Beauty,

Photograph, Movie, Guitar, Salsa, Nihongo, Dancing, Badminton, Billiard clubs …

Monthly and quarterly events with particular topics:

13th Sep Olympic Festival, Tour de Hanoi, music-show in commemoration of Trinh Cong Son, winter music-show

Corporate Culture

Internal information channels

Weekly Corporate Vietnamese newspaper - the “Chung ta” Fortnightly bulletin - “The Cucumber”; Around FSoft Intranet, Forums, Mini radio station – The VOF (Voice of FPT Software)

Thank you!