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FTA State Programs Meeting Accessing Resources from the National Center for Mobility Management A partnership of
FTA State Programs MeetingAccessing Resources from the
National Center for Mobility Management
A partnership of
Today’s Agenda
• Overview of the State of Mobility Management
• Introduction of the new National Center for Mobility Management
• Discussion – Questions
Session Moderator: Mr. Doug Birnie, FTA
Goals of Mobility Management1) Create partnerships 2) Use partnerships to enhance travel options for customers
• Multiple levels of mobility managers– Institutional/policy mobility managers– Operational mobility managers– Individual system mobility managers
3) Developing ways to effectively communicate
http://www.apta.com/resources/hottopics/mobility/Pages/default.aspx
Mobility Management Makes Sense…• Demand. Numbers of riders increasing.• Flexibility. Public transit recognizes the
importance of multi-modal services.• Quality of Life. Connections with health,
employability, and livability – especially for Veterans.
• Economic. Market-driven services, improves efficiency.
• Customer-Focused. Involving riders and other community members in the design of services
Economic Impact• Denver, CO RTD: mobility mgmt savings
-Vanpool programs: $690,000-Taxi user side subsidy: $1,483,000
• Southeastern Michigan: SMART-Community Partnership Program saved $ 2.7 million(2002 figures)
• Portland, OR: Tri-Met & Ride Connection-As mobility manager for special needs riders, Ride Connection saved Tri-Met $ 1.973 Million in FY 2001
From J. Burkhardt http://www.apta.com/resources/hottopics/mobility/Documents/Business-Case-for-Mobility-Management.pdf
Benefits of Mobility Management• Complements fixed-route public transit service• Coordinates an array of multimodal options• Promotes a business strategy by forming alliances
among public and private organizations• Provides an opportunity to improve the performance
of public transportation• Enables a focus on topics such as
Medicaid-funded transportation
Leverage Resources through the NCMM to Extend Your Mobility Management Programs
About the NCMM
• Launched in early 2013• Jointly operated by three national organizations:– Easter Seals– American Public Transportation Association– Community Transportation Association of America
• Through a cooperative agreement with the Federal Transit Administration, U.S. DOT
National Center for Mobility Management
NCMM Mission
To support FTA grantees, mobility managers, and partners in adopting proven, sustainable, responsive, and replicable models related to:
transportation coordination mobility management one-call/one-click transportation
National Center for Mobility Management
Key Activities
Implement effective communications Create technical assistance and training network Identify and document promising practices in
mobility management– In coordinated planning– In coordinated service delivery– In one call–one click services– In multiple levels of mobility management
National Center for Mobility Management
Mobility Management Information and Practices (MMIP) Database
Identify and document best practices Establish repository of State and community profiles Facilitate interactivity via searchable database features Update content continuously Produce a “State of Mobility Management” annual report
National Center for Mobility Management
Communications and Outreach Website that integrates current mobility management work across
partners– Easter Seals MMILC program– CTAA – former NRC coordination and PFMM program– APTA – Mobility Management Practices & Committee
Listservs building on Partnership for Mobility Management (PFMM) Newsletters Targeted articles and informational pieces in related publications
National Center for Mobility Management
Technical Assistance Training and Products– Information briefs– Volunteer peer network (field experts)– Training workshops (Design Thinking for Mobility)– Local Technical Assistance Plans (Descriptions of TA
Interventions so that other communities can replicate strategies)
National Center for Mobility Management
Technical Assistance Focus Driven by existing environmental scan and knowledge Topics include:– Implementing performance measurement systems– Establishing community partnerships– Leveraging technology– Implementing cost allocation systems and decision-
making– Medicaid-funded transportation
National Center for Mobility Management
Regional Communication Liaisons Match five Regional Communication Liaisons
(Center Staff) to each FTA region Provide quarterly communication exchanges
between the RLCs and the field Conduct Webinars and outreach across
regions Serve as the “go to” person for TA requesters
National Center for Mobility Management
Support CCAM
Support Coordinating Council on Access and Mobility (CCAM) Strategic Action Plan– Assess current practices across CCAM members– Identify needs– Implement plans and processes related to needs
National Center for Mobility Management
Evaluation
Continuous formative and summative assessment
Use learning to inform the field
National Center for Mobility Management
To be successful, mobility management requires three basic elements:
1) Collaboration among public and private transportation providers, 2) Coordination of information and services, and 3) Effective communication, planning and service design with customers.
This is Our Focus
National Center for Mobility Management
Contact UsCo-Directors
Judy Shanley, Easter Seals, [email protected]
Carolyn Jeskey, CTAA, [email protected] Rich Weaver, APTA, [email protected]
