About me…

Unemployment Housing Human Trafficking

Poverty Ageing Youth engagement

Small is beautiful. A study of economics as if people matter.

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Any intelligent fool can make things bigger and more complex, but it takes a touch of genius and a lot of courage to move in the opposite direction.

E.F. SchumacherSmall is Beautiful,

A study of economics as if people matter.

How to create social change.

( TOOLS, TECHNIQUES & PROCESSES )

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Diagnose

Discover

Design

Deliver

DiagnosisUnderstanding the problem through a

range of data, research and engagement.

DiscoveryResearch with the user community to identify key issues and opportunities.

DesignCo-creation with all

stakeholders involved in idea generation and development.

DeliveryCreating the

products, services or experiences that

creates lasting social impact.

DIAGNOSE( THE PROBLEM )

Paint a picturePhotography can help to set the scene, explore stereotypes, tell a story and fire the imagination.

“I’m only down the road. If they don’t come I figure everything is alright. ”

ObserveObservation can gain an insight into the way things are, and understand the nature of a challenge in more depth.

Map existing servicesVisualising services can create a clear picture of what services are available and what opportunities there might be.

Analyse dataAnalysing and visualising data can help to understand an issue in more depth.

Simplify!Making sense of complex data can help to think about a problem differently.

Total cost:£132,000

Collate existing researchUncovering crucial information can throw light on a problem.

Teignmouth Falls Pathway

Working with a range of professionals from health, housing, social care, charity and voluntary organisations, we have started to gain a better understanding of how services in the Teignmouth area link together to support people who have experienced falls or are at risk of falling.

Service users:

Engage stakeholdersMapping how people interact with services can highlight issues and opportunities.

WorkshopBringing people together can help them to agree goals and develop a shared vision.

DISCOVER( THE REAL STORY )

Man with floppy parsnips

Probe!Using film and other media can help to tell stories, record ideas or express experiences.

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You know you’ve been accepted by the community when someone graffiti’s on the wall – ‘Andy Richards is a ****’.

PCSO Andy Richards

Get under the skinImmersing yourself in a particular community can help to assess the resources, skills and experiences already available in a community.

CrowdsourceUsing digital and social media can engage target groups and create new means of dialogue.

Have funInspire people to come forward and think differently.

Don’t tell the taxpayer

ExperimentTaking risks can sometimes pay off.

Be positiveUsing your creativity can inspire people to come forward.

Reach outReaching out to people is far better than waiting for them to reach you.

EthnographyShadowing users or spending time with them can encourage them to discuss their lived experience in a real context.

DESIGN( WITH NOT FOR PEOPLE )

SketchSketching is a good way to visualise new ideas.

Co-design solutionsDISCO CHILL OUT & GAMES ZONE GYM

ENTRANCE LEARNING ZONE CAFÉ / BAR SPORTS VIEWING DECK

Model & visualiseModelling can articulate what is important to people and their communities.

PrototypePrototyping can help to bring new ideas to life and stimulate creativity.

PrototypePrototyping can also improve participants’ problem solving skills.

Let your imagine run wild!Anything is possible within the laws of physics so don’t be bound by your own limits.

How can we share a relevant story of the realities of drug use?

Empower and mobiliseUsing a variety of creative and fast paced design processes can help to capture new ideas.

DELIVER( CHANGE … OR A VISION FOR CHANGE … OR

AT LEAST CELEBRATE THAT YOU TRIED!!! )

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Central to Made Open’s approach is the idea of co-design – encouraging and supporting residents’ ideas for their future, rather than imposing solutions.

Rachel Williams, The Guardian

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The residents already feel that they own the new community centre even though it doesn’t exist yet.

Claire Arymar, Cornwall Council

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Happy Arse End

Be the change.

“I think he better than anyone understood that while ideas ultimately can be so powerful, they begin as fragile, barely formed thoughts.”

Jony Ive, Vogue, October 2014