FUJITSU

SPECIAL FEATURE

Improving healthcare through the power of digital

Bradley Bekkum, M.D., Internal Medicine, Marshfield Clinic Edna DeVries, M.D., Pediatrics, Marshfield Clinic

Break through to progressive healthcare

Copyright ©2016 Fujitsu America, Inc.

Thanks to Fujitsu Technology:

■ Doctors, nurses and hospital staff are always connected, wherever, whenever resulting in a streamlined collaboration

■ Fujitsu tablet PCs provide faster, easier access to medical and patient records decreasing costs while improving patient care

■ Fujitsu client computing devices provide the reliability and durability demanded by the healthcare industry

■ Fujitsu offers a comprehensive variety of touch and pen solutions to fit every practitioner’s need

■ The light weight and long battery life of Fujitsu tablet PCs allow medical practitioners (such as the Visiting Nurse Association) to take patient care to much higher levels

Hospital wards and community healthcare providers are busier than ever. As patients are given more control over their care they are demanding more from their healthcare providers.

Meanwhile, your clinicians and nursing staff expect ease of collaboration and improved access to information while on the move. They need to be able to update real-time records efficiently without spending time returning to their workstations to input patient data.

Mobile health, or mHealth, has the capability to revolutionize healthcare – for patients and for your organization in terms of information management and communication. It will also play an increasingly important role in helping you meet digital regulations for the healthcare sector. Yet cost control, concerns about data security and user confidence can create barriers to keeping pace with changing demands.

We can help you overcome these obstacles and prepare you for the shift to paperless healthcare with our range of mobile solutions.

Empowering Better Patient CareFujitsu Mobility Solutions

Break through to progressive healthcare

Fujitsu, the Fujitsu logo, and “shaping tomorrow with you“ are trademarks or registered trademarks of Fujitsu Limited in the United States and other countries. Intel, the Intel logo, Intel Core, Intel vPro, Core Inside and vPro inside are trademarks of Intel Corporation in the U.S. and /or other countries. Windows and the Windows logo are trademarks or registered trademarks of Microsoft Corporation in the United States and other countries. The statements provided herein are for informational purposes only and may be amended or altered by Fujitsu America, Inc. without notice or liability. Product description data represents Fujitsu design objectives and is provided for comparative purposes; actual results may vary based on a variety of factors. Specifications are subject to change without notice.

Copyright ©2016 Fujitsu America, Inc.

Thanks to Fujitsu Technology:

■ Doctors, nurses and hospital staff are always connected, wherever, whenever resulting in a streamlined collaboration

■ Fujitsu tablet PCs provide faster, easier access to medical and patient records decreasing costs while improving patient care

■ Fujitsu Client Computing Devices provide the reliability and durability demanded by the healthcare industry

■ Fujitsu offers a comprehensive variety of touch and pen solutions to fit every practitioner’s need

■ The light weight and long battery life of Fujitsu tablet PCs allow medical practitioners (such as the Visiting Nurse Association) to take patient care to much higher levels

Hospital wards and community healthcare providers are busier than ever. As patients are given more control over their care they are demanding more from their healthcare providers.

Meanwhile, your clinicians and nursing staff expect ease of collaboration and improved access to information while on the move. They need to be able to update real-time records efficiently without spending time returning to their workstations to input patient data.

Mobile health, or mHealth, has the capability to revolutionize healthcare – for patients and for your organization in terms of information management and communication. It will also play an increasingly important role in helping you meet digital regulations for the healthcare sector. Yet cost control, concerns about data security and user confidence can create barriers to keeping pace with changing demands.

We can help you overcome these obstacles and prepare you for the shift to paperless healthcare with our range of mobile solutions.

Empowering Better Patient CareFujitsu Mobility Solutions

Break through to progressive healthcare

Copyright ©2016 Fujitsu America, Inc.

Thanks to Fujitsu Technology:

■ Doctors, nurses and hospital staff are always connected, wherever, whenever resulting in a streamlined collaboration

■ Fujitsu tablet PCs provide faster, easier access to medical and patient records decreasing costs while improving patient care

■ Fujitsu client computing devices provide the reliability and durability demanded by the healthcare industry

■ Fujitsu offers a comprehensive variety of touch and pen solutions to fit every practitioner’s need

■ The light weight and long battery life of Fujitsu tablet PCs allow medical practitioners (such as the Visiting Nurse Association) to take patient care to much higher levels

Hospital wards and community healthcare providers are busier than ever. As patients are given more control over their care they are demanding more from their healthcare providers.

Meanwhile, your clinicians and nursing staff expect ease of collaboration and improved access to information while on the move. They need to be able to update real-time records efficiently without spending time returning to their workstations to input patient data.

Mobile health, or mHealth, has the capability to revolutionize healthcare – for patients and for your organization in terms of information management and communication. It will also play an increasingly important role in helping you meet digital regulations for the healthcare sector. Yet cost control, concerns about data security and user confidence can create barriers to keeping pace with changing demands.

We can help you overcome these obstacles and prepare you for the shift to paperless healthcare with our range of mobile solutions.

Empowering Better Patient CareFujitsu Mobility Solutions

The light weight and long battery life of Fujitsu tablet PCs enable clinicians on the go, such as home health teams, to take patient care to much higher levels.

As the industry evolves toward next-generation accountable care delivery, healthcare professionals strive to deliver top quality care within the most optimal workflow model. With so many competing priorities, it is a daily challenge to achieve optimal workflow and interoperability. While the industry can’t stop adding regulations or new patient-care tasks to a provider’s day, an organization can help manage the interruption to care delivery with reliable tools.

The mobile device serves as the central hub to the clinician’s execution of organizational workflow. Since it is so essential, we have created this customer case study to help guide your organization through the process of understanding the drivers when developing an organizational mobile strategy.

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A message from the CEO

The way the world practices medicine is changing at a rapid pace. From new government requirements, privacy and security concerns, and demands from patients for greater connectivity with their doctors, there is a significant shift in how medical professionals deliver patient care. Technology is playing a key role in this shift. Today, one medical technology patent is filed every 38 minutes in Europe1; in the United States, 94% of physicians use device-based medical consulting apps on the job2. Progressive healthcare providers understand that digital transformation offers patients a higher level of care and dramatically simplifies administrative tasks with more cost-effective, more efficient, and more intuitive back-end processing.

Marshfield Clinic is one such healthcare provider and is pushing the boundaries of technology in pursuit of improving the health of its patients and society. In this customer spotlight, you’ll hear from doctors and administrators at Marshfield Clinic, all of whom talk about the digital ecosystem they’ve built and how it has given them an extraordinary advantage as they deliver leading healthcare today and into the future. It is truly impressive to see how Marshfield carefully executed their technology strategy, with consideration to every part of the organization, to drive benefits across the entire clinic.

Our vision at Fujitsu is to create a human-centric society and using technology to create a better, healthier, more fulfilling world for people. Marshfield’s success is a paradigm of these values and the very reason we do what we do. To be sure, they are not only focused on delivering benefits to their own clinic; in fact, Marshfield has become a model for other healthcare providers to follow, and they also use their technology and the data it generates to solve societal and global health issues. We are truly at a turning point in our history, and I’m encouraged to see customers like Marshfield Clinic turning ahead of the digital curve.

Few organizations have accomplished what Marshfield Clinic has in the field of digital transformation. Please read on to discover one more way technology is changing the world.

Duncan Tait Corporate Executive Officer, Executive Vice President and Head of Americas and EMEIA at Fujitsu

Sources:1. http://medtech.ethosevents.eu/wp-content/uploads/sites/16/2014/11/1.-John-Brennan.pdf 2. http://www.emrthoughts.com/files/2011/07/DoctorsToolboxLrg.jpg

http://blog.capterra.com/10-shocking-medical-technology-statistics-for-2015/

Today’s healthcare environment is experiencing a dramatic shift that is shaping the way providers deliver patient care on a holistic level. From healthcare reforms and the availability of electronic medical records (EMR), the healthcare environment is evolving at a similar pace, albeit in different ways and with different requirements, as the corporate world.

Pioneers of tomorrow

Marshfield Clinic, a pioneer in the use of EMRs, is an example of an innovative, forward-thinking organization using the latest technology to enhance patient care.

A key driver for advancing healthcare is the changing expectations patients have for greater transparency, improved response time and better engagement from doctors, all delivered through highly available, yet secure technology that’s as easy to use as any application on a personal mobile device. And healthcare providers are no different. They, too, insist on achieving significant improvements in the way they work, aiming to optimize patient care, at the lowest cost possible, while maintaining high-quality patient outcomes.

Another driver of technology expansion in healthcare is the deployment of EMRs, adopted alongside recent government mandates, which have broadened the scope of providers’ regulatory responsibilities for delivering patient care and keeping accurate records online. As these large implementations are completed, there are new challenges to consider.

“As the industry winds down its deployment of government incentive programs, healthcare professionals will redirect their energy from meeting compliance obligations and guidelines to improving usability and efficacy of their EMR technology,” says Brad Bekkum, M.D., an internal medicine physician and medical director of MCIS at Marshfield Clinic Health System. “At Marshfield Clinic, we are already taking steps to re-design our enterprise EMR, analytics and patient portal to provide

an enriched user experience for patients, clinicians and the population we serve,” Dr. Bekkum notes.

Improving patient care through advanced technologyProliferation of technology has transformed the way providers and healthcare support staff communicate with each other and with patients, and pen-and touch technology has proven to be helpful with collaboration and completing and sharing a myriad of forms used to meet EMR requirements.

“Healthcare is quickly moving towards higher-functioning, integrated teams requiring tools that facilitate sharing and collaboration across a host of stakeholder groups,” said Robert Smith, district administrator, Marshfield Clinic. “Devices, therefore, not only need to be fast and agile but capable of interacting with numerous people, software products, other devices and health systems.”

Critical documents need to be easily completed and shared with limited typing, improved click-and-drop tools, voice recognition, and video/photo interactions with patients. Pen-and-touch technology has allowed the team to do this and more, helping to capture physician signatures for prescribing, using digital ink for completing digitized records and orders, and facilitating efficient, timely communication within care teams through electronic messaging.

“Fujitsu mobile devices and pen technology liberated our physicians and staff from needing the presence of a single paper chart,” Dr. Bekkum says. Being mobile, he

says, and running their enterprise clinical EMR on Fujitsu devices has allowed them to bring the patient’s record into the exam room as well as lab and imaging documentation, clinical references and sharing capabilities.

“The ability to access these key materials online and anywhere ensures Marshfield Clinic provides patients with the best care possible,” Dr. Bekkum says.

Mr. Smith agrees. “Greater access to medical information anywhere – in the exam room or the bedside – cannot be underestimated and technology portability also is an important factor,” he says. “Our lightweight devices make it easy to transport equipment from room to room, enabling us to have everything we need at any given time,” Smith says.

Edna DeVries, M.D., a pediatrician and Marshfield Clinic District Medical Director, also touts the device’s flexibility and diverse functionality. “The ability to choose ink or text allows the team to perform diverse tasks on the same device,” she says. “Drawing anatomical pictures, for example, or getting patient signatures on consents helps us fully leverage the richness of the software,” she adds. “We even have a pen-tapping feature to use during the rooming process and to obtain vital signs.” In the end, the devices’ range and integration with multiple platforms enable the team to communicate with patients in a customized and timely fashion, primarily using a channel so many people today prefer: electronic.

All Marshfield Clinic images photographed by: Mac Bailey

One of the greatest technology challenges in healthcare today, however, is bridging the gap between a highly adaptive, technology-savvy workforce and clinicians who haven’t historically needed a deep level of technology skill. New government guidelines, demands for greater transparency and a new generation of highly adaptive technology users – trends that will only grow over time – are contributing to this shift and healthcare professionals have little choice but to develop new skills to keep up with continual advancements.

IT providers must meet this challenge by innovating and deploying technology that is compliant with mandates and integrates well with other healthcare platforms, software and enterprise technology – and ensures innovations are intuitive, fast, efficient and non-threatening across a broad range of users. “The latest generation of physicians and staff has grown up with technology and actually crave it as a means to become more efficient and connected with those around them,” notes Smith. Therefore, driving user adoption in a conscientious, programmatic fashion and managing resistance must be a core component for any rollout to be successful.

Enabling virtual careMedical professionals today view using advanced technology, delivering virtual care and facilitating decision support as paramount to driving favorable patient outcomes. By keeping colleagues and patients informed with real-time connectivity and progress via EMRs, and even with new surgical technology

enhancements in the operating room, stakeholders across the healthcare network believe technology puts them in a position to deliver safer, more effective patient care.

Movements along this continuum lead to less time the patient has to invest in physical “touch” with the health care delivery system. Dr. DeVries notes, “Increasingly, we are able to move care out of inpatient settings into more efficacious settings including ambulatory facilities or a patient’s home where an individual can self-monitor.” As the list of benefits to a virtual doctor-patient relationship grows, continued acceptance by patients and healthcare teams also will follow, prompting greater need for enhanced tools, automation and user-friendly patient portals to further enable these virtual visits.

Using data analytics to create a healthier societyHealthcare providers not only are focused on delivering superior, individualized patient care but also aim to understand and

improve health at the community, regional and global levels. Using data generated from EMRs, mobile devices and genetic information, clinicians can analyze data to garner insights on how they can address an entire population of patients – all while preserving their mandated responsibility to secure individuals’ personal health records. “The increased use of mobile devices by providers and the public greatly facilitates our ability to learn and make decisions that improve the care we all receive,” Dr. Bekkum adds.

While the ubiquity of mobile devices is driving greater patient engagement and generating vast amounts of data from these improved exchanges, managing data will require close collaboration between clinicians and software developers to get it right. “The ability to manage information from these interactions without negatively affecting patient care or privacy requirements is a key challenge,” Dr. Bekkum notes.

Behind the scenes, Fujitsu is creating a more connected society. Harnessing the power of technology to improve the lives of people around the world.It’s an approach we call human centric innovation. Together we can make it happen.

Creating a more connected society

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About Fujitsu Americas Fujitsu America, Inc., is a leading ICT solutions provider for organizations in the U.S., Canada and the Caribbean. Fujitsu enables clients to meet their business objectives through integrated offerings and solutions, including consulting, systems integration, managed services, outsourcing and cloud services for infrastructure, platforms and applications; data center and field services; and server, storage, software and mobile/tablet technologies. For more information, please visit: http://solutions.us.fujitsu.com/ and http://twitter.com/fujitsuamerica

Fujitsu, the Fujitsu logo and “shaping tomorrow with you” are trademarks or registered trademarks of Fujitsu Limited in the United States and other countries. Marshfield Clinic, the Marshfield Clinic logo and “Don’t just live. Shine.” are trademarks or registered trademarks of Marshfield Clinic in the United States and other countries. Intel, the Intel logo, Intel inside, the Intel inside logo, Intel Core and Intel vPro are trademarks or registered trademarks of Intel Corporation in the United States and other countries. All other trademarks referenced herein are the property of their respective owners.

The statements provided herein are for informational purposes only and may be amended or altered by Fujitsu America, Inc. without notice or liability. Product description data represents Fujitsu design objectives and is provided for comparative purposes; actual results may vary based on a variety of factors. Specifications are subject to change without notice.

Copyright ©2016 Fujitsu America, Inc. All rights reserved. 16.0338

Fujitsu America, Inc. 1250 East Arques Avenue Sunnyvale, CA 94085-3470, U.S.A. Tel.: 800 831-3183 or 408 746-6000 www.fujitsu.com/us