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Functional Needs Support Services in Shelters July, 2012
Functional Needs Support Services in SheltersJuly, 2012
February, 2011
CMIST Framework for Needs Identification Communication
Maintaining Health
Independence
Safety, Support services and Self Determination
Transportation
2
February, 2011
Communication Personal amplification devices
Hearing aid batteries
Communication board
Video phone or TTY
Sign language interpreter
Other language interpreter
Information in Large Print, Braille, other languages, or electronic formats
3
February, 2011
Maintaining Health Medication
Catheters
Basic first aid supplies
Access (transportation) to dialysis and other health services
Protective undergarments
Nutritional drinks
Straws
Glucose meter, lancets and test strips
4
February, 2011
Independence Access to electrical power, batteries, chargers
Wheelchairs
Portable, raised toilet seats
Accessible cots
Privacy screens
Personal Care Attendants
5
February, 2011
Safety, Support Services and Self-Determination Personal Assistance Services
Assistance accessing programs
Mental health services
Case management / case coordination
Supervision
Safety from abuse, neglect and exploitation
6
February, 2011
Transportation Lift-equipped vehicles
Transporting equipment or service animals
PCA services while in transit
Access to accessible public transportation
Information in alternate formats or other languages to know what transportation services are available and how to access / request transportation services
7
February, 2011 8
Ways to Procure Equipment and Services for Shelters Directly purchasing and storing equipment
MOA/MOUs
Non-governmental organizations
Continuing services at the shelter that an individual typically receives in their home
Local and State contracts
National contracts
Volunteers and trained shelter staff
February, 2011 9
Directly Purchasing and Storing Equipment Non-perishable equipment
Storage at the facility that will be used as a shelter
Storage in a separate facility with a plan to transport to the shelter
February, 2011 10
MOA/MOUs and Contracts Legwork must be done in advance
Remember to include all aspects of a service in the contract Drivers for accessible vehicles Wear and tear of any equipment that will be returned Staff overtime Coordination needs
State and local contracts Pros Cons
February, 2011 11
Continuing Services an Individual Already Uses Benefits
They know the individual and his or her needs Individual is more comfortable No gap in services
February, 2011 12
Service and Advocacy Organizations Subject matter expertise
Know what supplies and services may be needed and where to go to procure those services
Providing resources and services
Providing coordination of services
February, 2011 13
Volunteers and Trained Shelter Staff Readily available
Can be very well trained
Need to ensure proper skills
Need for coordination
Respect survivor choice
February, 2011 14
FEMA National Contracts Types of contracts
Interpreters Alternate formats Personal Care Assistant Services
Considerations Take longer More expensive Often not local
