4th June 2019  

 FUNDRAISING AND VOLUNTEERING TEAM ASSISTANT JOB SPECIFICATION  

Reports to: Fundraising Manager Contract: Full or part time; min 4 days/week; flexible working available; permanent Benefits: Unlimited annual leave, Healthcare cash plan, 6% pension contribution Based: London Waterloo Salary: £23,000 to £25,000 depending on experience  

ABOUT CALM The Campaign Against Living Miserably, CALM, exists to prevent male suicide, currently the single biggest 

cause of death for men under 45 in the UK. On average, 12 men take their own life each day, and 3 out of 

every 4 UK suicides are male. Our free, confidential, and anonymous helpline and webchat service operates 

every day of the year, 5pm to midnight, for any man in the UK who is feeling down or depressed. Through 

our campaigns and engagement activities, CALM aims to change culture and notions of masculinity so that 

men feel able to seek help before they reach a point of crisis, and family and friends feel better able to 

support each other. 

 

ABOUT THE ROLE 

Every year hundreds of people, families, groups, fundraise and volunteer for CALM. Our public 

fundraising has grown from £650k to £3.6m (end of financial year 2018/19) in the last four years, and we 

have over 250 active volunteers at any one time. 

 

Over half of our supporters have lost someone to suicide, and for many fundraising for CALM is part of 

their bereavement journey and a way of remembering a loved one. This understanding sits at the heart 

of all our interaction with our supporters. 

 

We are looking to recruit a new administrator to join our Fundraising and Volunteering Team of nine. We 

are looking for an individual who is passionate, creative, and who wants to make a real difference to our 

supporters’ lives. Whilst previous experience in charity or fundraising could be useful, it’s not essential. 

 

The role will be focused on a mix of customer care and administration for the team. 

 +44 (0)203 697 9331 | info@theCALMzone.net | PO Box 68766 London, SE1P 4JZ Registered charity in England & Wales (110621) and Scotland (SC044347) Your details are handled in line with our privacy statement www.thecalmzone.net/privacy-statement  

 

WHO YOU ARE - Highly organised and keen to maintain and build good administrative structures 

- A team player who is happy to muck in with whatever is needed 

- Comfortable being on the front-line of supporter care 

- Mildly obsessive about accuracy and efficiency 

- Patient, methodical and great with people 

 

KEY FOCUS - To support on administration relating to volunteering and fundraising 

- To be the first point of contact for enquiries 

- To recruit and look after volunteers as needed for office support and events 

 

ROLE DESCRIPTION - Working with the Fundraising Team to support all of CALM’s fundraising and volunteering activities 

- Being the main point of contact for volunteers 

- Organising and booking in volunteer inductions and volunteer events 

- Supporting manager on development of relationship management processes and other projects relating to 

volunteerism 

- Maintaining accurate records of volunteers and hours donated 

- Supporting on incoming enquiries across fundraising 

- Providing general administrative support to the Fundraising Managers and Director 

 

HOW TO APPLY Please submit your application here: https://www.tfaforms.com/4677804 by 1730 Tuesday 25 June 2019. 

Please address every point in the Person Specification below in your supporting statement. Interviews will 

take place Friday 5 July 2019. 

 

PERSONAL SPECIFICATION  

Experience Required 

Essential (E) /  Desirable (D) 

Good experience of working in an office setting, ideally in an administrative or team assistant role  E 

Event or meeting management/coordination   E Working with a CRM database (preferably Salesforce)   E An understanding of the issues around mental health and suicide   D Awareness of and sensitivity to why people choose to support CALM   E Good verbal and written communication skills   E Excellent interpersonal skills   E Excellent time-management and organisational skills   E 

 

 

First-class IT skills, ideally with experience of G-suite  E Proactive approach to problem solving  E Able to work independently   E Attention to detail   E Proven ability to work as part of a team   E Non-judgemental and inclusive approach   E Willing to work occasional evenings and weekends as required   E Able to work in line with CALM’s ethos, policies and branding   E