future workplace

DUNCAN WILSON, ARUPIET BETNETLONDON, 26.11.09

KM

PLACE

TECH

2.0

transformation

SECItacit knowledge

explicit knowledge

exp

licit

kn

ow

led

ge

taci

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SOCIALISATION

Originating Ba

EXTERNALISATION

Interacting Ba

COMBINATION

Cyber Ba

INTERNALISATION

Exercising Ba

S E

CI

SECI and the concept of Batacit knowledge

explicit knowledge

exp

licit

kn

ow

led

ge

taci

t kn

ow

led

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SOCIALISATION

Originating Ba

EXTERNALISATION

Interacting Ba

COMBINATION

Cyber Ba

INTERNALISATION

Exercising Ba

S E

CI

Ba

Originating = individuals ‘feelings’, experiences and mental models are shared. Typically informal.

Interacting = A place to support making concepts explicit and available to others. Formal structure.

Cyber = knowledge is made explicit in a form that does not require face to face interaction to share.

Exercising = a place where on the job training or learning occurs.

project braiding

PLACE

what changed

anytime, anyplace, anywhere

public, private, privileged

public - edge of the internet

http://www.cityofsound.com/blog/2008/11/wi-fi-structure.html

private

privileged

TECH

TECH

Arup Associates

cloud

information affordance

appliance design

KEY FACTSAccessible – can be used anytime, anywhere – wherever people have access to the corporate intranet (home, office, hotel etc.)

Dynamic – on the device you can “grab a room”, view who currently has the room booked or see when the next booking is due.

Simple - requires no staff training

Situated - provides room identification and meeting information where it is needed, outside the meeting room.

Mediates – gives high visibility to critical ever changing information about meetings, schedules and projects.

Economical - no central day to day management required and is extendable, units can be added or removed as required.

Federated – this appliance is “aware” of other RoomWizards, is OS and hardware platform independent, can be used via the corporate intranet.

Statistics - automatically creates statistics on room usage – even when people don’t pre book but “grab it” because it is free.

appropriation adaptation extension

2.0

will the workplace exist?

The city.

A diverse collection of people and activities driven by economic opportunities and social aspirations,

access to public pedestrian space,

solid infrastructure and cohesive inter-modality,

functional and interdependent distribution systems,

a vibrant mix of neighborhoods

Hierarchical PlanningBased on Taylorist view of organisations as vertical and mechanistic.

Universal PlanningFocuses on efficiency of space. It reduces cost by fitting more people into less space.

Activity Based PlanningValue added to working practices through focusing on the integration of individual and group tasks and on explicit work practices. It is about the effectiveness of space.

Community Based PlanningIntegrates formal hierarchy and informal networks on one map of the workplace, recognising the tension between the two.

will it be virtual?

wasted space

office occupancy peaks at

60%95% of organisations have 35% occupied at any one time

(DEGW)

emergent urbanism

“Next generation (of urban) resilience relies on citizens and communities, not the institution of state…” Demos UK

sustainable ICT

workplace performance

agents

soft infrastructure

http://blogs.driversofchange.com/emtech/ http://www.driversofchange.com/doc/

twitter @djdunc