FY 2018 INTERNSHIP EXPERIENCE FORM: Second Round - …

The form must be submitted as an E-MAIL FILE ATTACHMENT (Word format) to Rance Carpenter at [email protected]

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Graduate Public Service Internship Program (GPSI)

FY 2018 INTERNSHIP EXPERIENCE FORM: Second Round - June 1, 2017

Supervisor’s Name: Kathryn Martin

Agency: Capital Development Board

Bureau / Division: Operations

Agency Website: https://www.illinois.gov/cdb/Pages/default.aspx

GPSI Internship Title: Operations Management GPSI Intern

GPSI Code: 302

AGENCY VEHICLE: The State of Illinois Auto Liability Self-Insurance Plan that covers state agencies

extends to cover GPSI interns as long as interns are driving the state vehicle as a part of state business for

the agency. Accordingly, will this internship require the intern to drive an agency motor pool vehicle to

fulfill their internship experience?

YES NO

Goals and objectives for this internship experience: The overall goal for the Operations Management GPSI Intern

is to get an overall sense of how the Operations Unit of the Capital Development Board works and furthermore to assist the

Unit in each of its various capacities. Specifically, the Operations unit focuses on the first major of a CDB project from

planning of the project up until the start of construction. The Operations unit consists of six sub-units: Programming, Capital

Planning, Contracting, Fiscal, Human Resources, and Information Services. The main objective for the Operations

Management GPSI Intern will be to assist and support each of these sub-units in various capacities and to be educated on how

each of them operates.

The Operations Unit seeks a candidate capable of both administrative and clerical tasks, as well as someone cable of strategic

thinking and crisis management.

Experiential learning outcomes for the intern based on the goals and objectives: The ideal learning

outcome for the intern(s) is to have gained useful experience supporting and assisting the Capital Development Board.

Specifically, the intern will learn the intricacies of State construction procurement and contracting, as well as get usable

experience is the various other aspects of State agency operations. The intern will learn and participate in the process of state

construction from the inception of the project to issuing the final construction contract.

Position Mission

This position is accountable for:

• Support of the Capital Development Board Operations unit.

• Assisting in various capacities in each of the following units: Contracts, Programming, Information Services, Capital

Planning, Human Resources, and Fiscal.

• Additional duties as assigned.

Principal Accountabilities

1. Assist and support the Contracts Unit with Financial Disclosures and Conflict of Interest review for Subcontractors

and occasionally Prime Contractors.

2. Assist the Contracts Unit with Potential Conflict of Interest Reviews and reporting to the CPO office for both Prime

Contractors and Subcontractors.

3. Assist the Information Services unit by supporting the Central Files group.

mailto:[email protected]


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4. Support the Information Services unit by helping to develop an IS workflow.

5. Assist the Capital Planning Unit by reviewing various aspects of the QBS Architect/Engineer selection process,

including by not limited to prescreening firms and analyzing 255 forms.

6. Work with the Fiscal Unit to support various aspects of the new ERP system, as well as assisting with the Agency’s

financial reporting.

7. Support the Programming Unit in various aspects of the VFA system and budget preparation.

8. Assist the Human Resources Unit in various aspects of the hiring process and contract negotiations.

9. Assist in CDB's Mission Excellence project, looking at streamlining agency policies, processes and procedures,

including updating procedures and creating process maps.

10. Assisting with outside information requests from the Governor’s Office and the Budget Office.

11. Other duties as assigned within the agency, including potential projects for the Legal and Fair Employment Practices

Units.

FY 2018 SKILLS: Second Round - June 1, 2017

From the list below, please “click” the experience, knowledge, and/or skills that would be valuable for

this internship. Please click all that apply.

Accounting Advising/Counseling Agricultural Skills

Archiving Athletics Audio/Visual

Auditing Broadcasting Budgeting

Case Management Child Welfare City Management

Computer Use Computer Programming: C# Computer Programming: Java

Computer Programming: Python Computer Programming: SQL Customer Service

Data Analysis Economic Analysis Editing

Environmental Issues Finance/Revenue Fundraising

Graphics Historical Research Human Resources

Labor Relations Laboratory Research Law Enforcement

Legal Research/Writing Library Research Lobbying

Management Marketing Microsoft Office: Access

Microsoft Office: Excel Microsoft Office: Outlook Microsoft Office: PowerPoint

Microsoft Office: Publisher Microsoft Office: Word Negotiation Skills

Photography Policy Analysis Public Health Screening

Public Relations Public Speaking Recycling/Waste Management

Social Media: Facebook Social Media: Twitter Student Housing

Student Organizations Survey Research Teaching

Training Development Website Design Other (please specify):



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Supervisor’s Name: Toccara Steele

Agency: DCFS

Bureau / Division: Office of Professional Development

Agency Website: https://www.illinois.gov/dcfs

GPSI Internship Title: Office of Professional Development Intern

GPSI Code: 306





YES NO

Goals and objectives for this internship experience: The internship with the Office of Professional Development

will include building relationships within and outside of the Department. These experiences will allow for the student to be

exposed to the child welfare system within Illinois in many areas. This experience may include duties to assist with

maintaining the DCFS Academic Internship Program along with additional programs within the Office of Professional

Development.

Experiential learning outcomes for the intern based on the goals and objectives: An intern will have an

opportunity to learn more about the child welfare system within Illinois. The development of manuals, systems, and materials

will be items the intern will develop during the course of their internship experience. The intern will be exposed to many new

developments as there are new trainings coming aboard to the Office of Professional Development.



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Supervisor’s Name: Christi DeGroot

Agency: DCEO

Bureau / Division: Financial Management

Agency Website: http://www.illinois.gov/dceo

GPSI Internship Title: Financial Management Intern

GPSI Code: 308





YES NO

Goals and objectives for this internship experience: The Graduate Public Service Intern (GPSI) candidate will be

working under the supervision of the Accounting Operations Manager to assist Accounting, Fiscal Operations, Expenditure

Planning and Control, and Budget supervisors to achieve a general working knowledge of the fiscal offices of the Division and

governmental accounting. The candidate will perform a variety of complex, analytical management studies and provide

assistance in direction and guidance on accounting policy, methodology and automation development to help in ensuring that

the Division and the Agency fulfill their purpose.

Experiential learning outcomes for the intern based on the goals and objectives: The GPSI candidate will

gain an overall understanding of the financial operations of a large state agency.



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Supervisor’s Name: Bryan Martin

Agency: Dept. of Financial and Professional Regulation

Bureau / Division: Fiscal

Agency Website: www.idfpr.com

GPSI Internship Title: Budget & Financial Analyst Intern

GPSI Code: 314





YES NO

Goals and objectives for this internship experience: The agency licenses and regulates over 1,000,000

professionals in Illinois in the fields of healthcare, banking, financial institutions, real estate, and hundreds of other professions.

This position will give the intern experience in four different settings in the agency's fiscal operations section: Accounts

Payable, Accounts Receivable, Budgeting and Financial Reporting. At the end of the internship, the intern should be able to

effectively step into a position in the public or private sector with a knowledge base that will allow them to effectively transfer

the skills gained into a career position.

Experiential learning outcomes for the intern based on the goals and objectives: Accounts Payable:

Interns will learn the process of expending agency funds while managing agency cash flow and appropriations and

communicating to vendors about payment. Accounts receivable: Interns will learn the process of receiving manual and

electronic payments through a large number of transactions. The intern will then learn how to apply the payment into

accounting systems in simple and complex transactions. Budgeting: The intern will participate in the agency's annual budget

process. The intern will assist in developing the agency's Fiscal Year Budget which gets presented to the Governor's Office

and the General Assembly. Financial Reporting: The intern will prepare monthly, quarterly, and annual financial reports

following GAAP. All levels of fiscal skill are welcome to apply and will be taught on the job.



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Supervisor’s Name: Young Brockhouse

Agency: Illinois Department of Financial and Professional Regulation

Bureau / Division: Division of Real Estate

Agency Website: www.idfpr.com

GPSI Internship Title: Real Estate Enforcement GPSI Intern

GPSI Code: 318





YES NO

Goals and objectives for this internship experience: The Division of Real Estate (DRE) of the Illinois Department

of Financial and Professional Regulation is seeking an intern in the enforcement sections. The DRE would prefer someone

with knowledge and interest of Law Enforcement, Legal Writing and Process Improvement. Experience in Training

Development is not required but would be valuable. The ideal candidates would be a former police officer, particularly an

investigator, or a former compliance staff member. Accounting firm and audit experience is a plus. This individual must be a

self-starter who can work autonomously and as a member of a team.

Experiential learning outcomes for the intern based on the goals and objectives: The enforcement

sections of the DRE include: Complaint Intake Unit, Investigations, Prosecutions and Examinations (audit). This intern would

be working with each section to assist with enforcement cases for all professions regulated by the DRE, analyze current

processes and make recommendations for process improvements, assist with the development of written policies and

guidelines, and assist with the development of training materials to be used for current staff or onboarding of new staff. The

professions involved will include Real Estate brokers, Appraisers, Auctioneers, Community Association Managers, Timeshares

and Land Sales. The goal of the project would be to improve overall enforcement processes and reduce the investigation case

load. As a result, this individual will gain an understanding of Illinois license laws and how they are enforced.



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Supervisor’s Name: Spenser Staton

Agency: Financial and Professional Regulation

Bureau / Division: Department of Financial Institutions, TOMA

Agency Website: http://www.idfpr.com/

GPSI Internship Title: Researcher & Policy Analyst GSPI Intern

GPSI Code: 319





YES NO

Goals and objectives for this internship experience: Provide research and policy analysis to evaluate regulatory

regimen associated with money transmitters. Currently, money transmitters are licensed and regulated by the Department of

Financial Institutions. Money transmitter regulations and fees vary across all states. Illinois laws concerning money

transmitters were written and enacted many years ago and do not necessarily reflect the current environment. Emerging issues

in money transmission include mobile apps, virtual currency, and innovative new money transmission business models. Intern

will be tasked with summarizing and categorizing different money transmitter business models highlighting risk factors for

Illinois consumers. Additionally, intern would be expected to compile and summarize current and proposed state and federal

statutes and rules concerning money transmitters. This includes the scope of services covered, licensing requirements,

examination authorities, financial soundness requirements, and licensing fee regimes. These two research projects will form

the foundation of the final product, comparing differing regulatory regimes against various money transmission business

models. This analysis will form the basis for development of policy and legislative recommendations to be enacted by the

Department. Any proposed changes in the fee structure will be modeled for impact to industry and state finances.

Experiential learning outcomes for the intern based on the goals and objectives: Research techniques,

analysis and summary of information. Financial modeling with Excel. Risk analysis modeling. Development of visual

representations of data and business models. Using written, graphic, and data presentations, summarize overall results in a 45

minute presentation to policy makers. Acquire the knowledge and skills to be prepared to accept similar employment within the

public or private sector.



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Supervisor’s Name: Michelle Eades

Agency: Healthcare and Family Services

Bureau / Division: Bureau of Collections

Agency Website: www.hfs.illinois.gov

GPSI Internship Title: GPSI Intern Academic Assistant

GPSI Code: 321





YES NO

Goals and objectives for this internship experience: The GPSI Intern will assist with job duties within the Bureau

of Collections - Technical Recovery Section. More specifically, they will be responsible for supporting the Liens and Estates

Asset Discovery Programs. They will be required to complete fact finding tasks and evaluate cases presented before them. The

intern will initiate the verification and processing of cases on the Personal Injury(PI)/ Workers' Compensation (WC) 120 day

lists, PI 1 year and WC monthly interface run. Additionally, they will facilitate generating statistical reports, process unit

reports, generating medical expenses reports and create comparative reports. The intern will also be working on Trust cases,

reviewing Nursing Home Audits and processing Small Estate Affidavits utilizing the Technical Recovery Case Management

System (TRCMS) database. Lastly, they will be required to complete an analysis of client assets to be entered and tracked in

TRCMS regarding life insurance, Trusts, property information, annuities, prepaid burial/funeral, pensions, retirements, and

IRS's.

Experiential learning outcomes for the intern based on the goals and objectives: They will learn the

functions of operations between different state agencies, how to research data on state computer systems, how to analyze the

available data and see the collection process firsthand.



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Supervisor’s Name: Colene Wood


Bureau / Division: Bureau of Collections/ Division of Finance

Agency Website: http:/www.hfs.illinois.gov/

GPSI Internship Title: Accountant Advanced Intern

GPSI Code: 323





YES NO

Goals and objectives for this internship experience: To obtain a global perspective of the Third Party Liability

Section. Under direction, independently conduct complex accounting work for the Bureau of Collections-Third Party Unit;

independently analyze provider adjustment (debits/credits) initiated by the TPL section; implements procedures for tracking of

and accounting for outgoing subrogation claims; updates on-line accounts receivable ledger by recipient of subrogation claims

filed against health insurance benefits, and all subsequent actions taken on the claim. Assist with taking incoming calls from

the TPL Hotline; become familiar with various HFS data bases as well as Market Place websites; ensure such sites provide

accurate and correct information, and adjust accordingly. Assist Medicare-Provider Recovery with research of denied claims;

preform reverse validation functions; assist with Medicare A/B billing and provider recoveries; assist with special projects to

research claims to provider for TPL reporting.

Experiential learning outcomes for the intern based on the goals and objectives: The intern will gain

experience and knowledge of the Healthcare & Family Services TPL policy and procedures, as well as the operational

functions of each section/unit within the Bureau of Collections; The Department will gain additional highly qualified

professionals to assist in the Department's operational functions and fulfill some of the staffing deficiencies



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Supervisor’s Name: Marty Bliss


Bureau / Division: Bureau of Collections/ Division of Finance

Agency Website: http:/www.hfs.illinois.gov/

GPSI Internship Title: Accountant Advanced Intern

GPSI Code: 324





YES NO

Goals and objectives for this internship experience: To obtain a global perspective of the Third Party Liability

Section. Under direction, independently conduct complex accounting work for the Bureau of Collections-Third Party Unit;

independently analyze provider adjustment (debits/credits) initiated by the TPL section; implements procedures for tracking of

and accounting for outgoing subrogation claims; updates on-line accounts receivable ledger by recipient of subrogation claims

filed against health insurance benefits, and all subsequent actions taken on the claim. Assist with taking incoming calls from

the TPL Hotline; become familiar with various HFS data bases as well as Market Place websites; ensure such sites provide

accurate and correct information, and adjust accordingly. Assist Medicare-Provider Recovery with research of denied claims;

preform reverse validation functions; assist with Medicare A/B billing and provider recoveries; assist with special projects to

research claims to provider for TPL reporting.

Experiential learning outcomes for the intern based on the goals and objectives: The intern will gain

experience and knowledge of the Healthcare & Family Services TPL policy and procedures, as well as the operational

functions of each section/unit within the Bureau of Collections; The Department will gain additional highly qualified

professionals to assist in the Department's operational functions and fulfill some of the staffing deficiencies



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Supervisor’s Name: Jackie Ground


Bureau / Division: Office of Inspector General/Welfare Abuse Recovery Program

Agency Website: www.illinois.gov/oig

GPSI Internship Title: Executive I GPSI Intern

GPSI Code: 329





YES NO

Goals and objectives for this internship experience:

1) Gain knowledge and experience of the welfare system including policy and Agency procedures.

2) Utilize multiple computer systems to detect welfare fraud.

3) Communicate with internal and external sources in a professional business manner via phone, fax, e-mail and mail.

4) Track productivity and workflow for reporting purposes.

5) Learn office practices and workplace data systems to carry on throughout their career.

6) Type various documents and create various tutorials for staff.

7) Articulate what one has discovered and compose into an e-mail or case note with minimal direction.

Experiential learning outcomes for the intern based on the goals and objectives:

1) Will have a good foundation of the welfare system, including ways it does assist individuals in need.

2) Will have a grasp as to what welfare fraud consists of and ideas of how one can prevent fraud from happening.

3) Will be able to work on multiple systems at one time and analyze the data that has been reviewed.

4) Will have the ability to track the Units progress using Excel.

5) Will have an understanding of office practices.

6) Will be able to communicate effectively via phone, fax, e-mail and mail.

Position Description: On the job training to become familiar with Healthcare and Family Services and the Department of

Human Services welfare programs and eligibility guidelines. Participates in the review of cases for welfare fraud allegations

that are allegedly being committed by welfare Recipients and Providers. Will work with other Divisions and Agencies to

ensure all parties involved are informed of the necessary information. Attend meetings and participate in training for the

educational purpose of the job as well as attend any conference or activities that would have a beneficial impact on the

education of the Student.



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Training Development Website Design Other (please specify): The

ability to multitask.



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Supervisor’s Name: Lynne Thomas


Bureau / Division: Division of Medical Programs/Bureau of All Kids


GPSI Internship Title: Health Benefits Analyst Intern

GPSI Code: 331





YES NO


Monitor and control program policy and procedures related to state Medicaid and federal health care reforms.

Develop extensive knowledge of public health care programs.

Review and evaluate error reports for family health plan coverage.

Initiate and track corrections to that coverage.

Help families understand and fully utilize their health care coverage.

Review and recommend payments under the Cohen suit requirements.

Experiential learning outcomes for the intern based on the goals and objectives: The GPSI will work in

the Bureau of All Kids which operates All Kids, FamilyCare, Moms & Babies, MPE, ACA Adult, Breast and Cervical Cancer,

and Department of Corrections medical programs. The intern would be involved in projects that utilize customer service,

computer, data analysis, managerial and interpersonal skills. They will have the opportunity to learn state and federal health

care program eligibility policy and procedures, participate in planning and development, utilize state and federal data systems,

and work directly with the populations that we serve. This position requires strong critical thinking, judgement, creativity,

independence, self-motivation and personal organization.



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Supervisor’s Name: Jeremy McClung

Agency: HFS-OIG

Bureau / Division: Bureau of Fraud Science and Technology

Agency Website: https://www.illinois.gov/hfs/oig/Pages/Welcome.aspx

GPSI Internship Title: Information System Analyst Intern

GPSI Code: 332





YES NO


o To assist BFST to enhance and maintain the OIG CASE application (OIG CASE Tracking System).

o To assist BFST to maintain user security within OIG CASE.

o To assist BFST to enhance and maintain the database for OIG CASE.

o To assist BFST to develop and enhance reports for OIG CASE.

o To assist BFST to upgrade OIG CASE to a newer Development Environment.

o Use JAVA, Spring, and Struts within IBM WebSphere Environment to develop and maintain OIG CASE.

o Use IBM Rational Application Developer to maintain and enhance OIG CASE.

o Use IBM WebSphere Application Server to maintain OIG CASE.

o Use IBM DB2 Database Management System to maintain and enhance the OIG CASE DB2 database.

o Use Crystal Reports to develop and enhance reports.

o Use SQL, XML, and Itext programming to maintain and develop templates.


o To become a skilled developer using IBM Websphere Environment.

o To become a skilled developer using IBM DB2 Database.



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Supervisor’s Name: Lynette Schafer/Paula O'Brien


Bureau / Division: Office of the Director/Chief Operating Officer & Chief of Staff


GPSI Internship Title: Program Analyst/Project Coordinator GPSI Intern

GPSI Code: 335





YES NO

Goals and objectives for this internship experience: This GPSI will be working in the Director's Office with the

Chief of Staff-Chief Operating Officer, Office of Planning and Office of Procurement Management. This GPSI will perform

one or more of the following tasks:

1 - Perform Business and System Analysis, Project Management, Enterprise Architecture

2 - Perform research on various health care policies, best practices as it relates to Medicaid

3 - Perform research on Other States' Medicaid and/or healthcare policies

4 - Capture and document business requirements to facilitate Governance; translate requirements into various modeling

applications

5 -Work with Director's level staff on various programs issues such as: waste and fraud abuse, program integrity and project

assurance

6 - Work with SharePoint applications on various projects

7 - Work with various Program and Project Managers to effectively manage on-going projects, such as Enterprise Research

Planning (ERP) and Health Information Exchange (HIE)

8 - Work with the Office of Procurement Management and various Contract Monitors and Managers to determine Agency

needs and resources

Experiential learning outcomes for the intern based on the goals and objectives: This GPSI will gain

experience with Enterprise Portfolio Management and related disciplines; Leave the frameworks used for Business and System

analysis, Enterprise Portfolio Management and Enterprise Architecture; Learn and gain experience on healthcare policy with

Illinois' Medicaid program as well as best practices in overall healthcare policy; planning, manage and complete enterprise

level projects within the State of Illinois; Learn the strategies for successfully identifying a scope of work or defining an

Agency's need.



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Training Development Website Design Other (please specify): Public

Health Policy



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Supervisor’s Name: Debra Kinsey

Agency: Department of Healthcare and Family Services

Bureau / Division: Bureau of Quality Management

Agency Website: http://www2.illinois.gov/hfs

GPSI Internship Title: Waiver Quality Program Assistant - GPSI Intern

GPSI Code: 338





YES NO


PROGRAM OVERVIEW: A waiver is a program that provides services that allow individuals to remain in their own home or

live in a community setting. Illinois has nine Home and Community-Based Services (HCBS) waivers. Each waiver is

designed for individuals with similar needs and offers a different set of services. In order for individuals to be eligible, they

must meet several requirements, including needing the institutional level of care specified for the particular waiver and being

able to have their service needs met cost-effectively (in comparison to the institutional costs). The nine HCBS Waivers are:

* Children and Young Adults with Developmental Disabilities-Support Waiver

* Children and Young Adults with Developmental Disabilities-Residential Waiver

* Children that are Technology Dependent/Medically Fragile

* Persons with Disabilities

* Persons with Brain Injuries (BI)

* Adults with Developmental Disabilities

* Persons who are Elderly

* Persons with HIV or AIDS

* Supportive Living Facilities

GOALS:

* Understanding of the multi-agency approach to performing program quality oversight

* Performance of essential tasks related to quality oversight of the multiple waiver programs

* Enhancement of the educational process by providing real-life exercise and opportunities for growth

* Exposure to the wide array of challenges presented by overseeing multiple waiver programs

* Exposure to research for decision making and policy development related to Illinois government programs.

OBJECTIVES:

* Research and analysis of program issues

* Compiling and analysis of quality measure data from record and onsite reviews

* Performance of targeted research on the Internet and through other sources as necessary

* Assistant with meeting preparation, issue summarization and related follow-up activities

* Assistance with preparation of documents for use in decision making by Bureau management/Division of Medical Programs

administration




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Through this placement, the intern will gain experience and expertise in: data and issue analysis; quality-related program

research, development, tracking, maintenance and improvement; intra/interagency coordination and communication; and using

SQL queries to pull client sampling data for use with quality reviews. In addition, this position will allow for exposure to

multiple programs; use of various software tools for creating and modifying spreadsheets, PowerPoint presentations and other

documents; and preparation of materials for decision making purposes that are tailored to the intended audience(s) and level of

information needed.

POSITION DESCRIPTION: The intern will be expected to develop an understanding of the HFS functions/responsibilities

relating to the Medicaid Waivers. As the intern is able to demonstrate mastery of program-based functions, the intern will be

assigned projects and ongoing tasks, working with other BQM staff as needed. The intern will serve as a program assistant to

BQM management and is responsible for: researching and analyzing quality-related program issues; maintaining various

quality-related tracking spreadsheets and other reports; assisting with preparation for meeting and issue summarization;

identifying and performing follow-up activities as needed; and developing a variety of documents necessary for management

decision making. The intern may be expected to participate in workgroups that include additional State Departments as a

representative of HFS. The intern will be encouraged to utilize individual strengths in the completion of projects and tasks and

when possible will be assigned projects based upon interest and ability. Position requires functional knowledge of Microsoft

Excel, Microsoft Outlook and Microsoft Word, as well as familiarity with using web search engines, etc. to do research for

specific topic areas. Training in SQL and running of established data queries will be provided.























Internet Research



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Supervisor’s Name: Craig Berberet

Agency: Department of Human Services

Bureau / Division: BPCSS/OCAPS

Agency Website: http://www.dhs.state.il.us/page.aspx?

GPSI Internship Title: Prescription Monitoring Program Intern

GPSI Code: 339





YES NO

Goals and objectives for this internship experience: Analytic and assessment skills: monitor health risks and

factors affecting the community utilizing prescription and heroin overdose data; apply ethical principles in using public health

data and information following HIPAA guidelines; use information technology to access and disseminate data and information.

Program planning, management and improvement skills: identify information required in the program planning process

regarding the CDC's grant for Prescription Drug Overdose Prevention for States (PDO Grant); gather information for

evaluating policies, programs and services related to the Illinois Prescription Monitoring Program (PMP).

Community dimensions of public health skills: establish relationships to improve health in a community using PMP data,

drug overdose data and population data; and collaborate with community and agency partners to decrease prescription

drug/heroin abuse and misuse.

Financial Planning and Management Skills: provide assistance on prescription monitoring grants, cooperative agreements,

contracts and other awards to assist meeting objectives; and track program spending to current and forecasted budget

constraints.

Professionalism and Communication Skills: Exercise initiative and resourcefulness in establishing and continuing work

relationships; apply feedback to the PMP manager to build professional skills and competencies; communicate using

information that is clear, current, factual and use plain language; and disseminate data and information to professionals and the

public using a variety of approaches (reports, presentations, email, letters, press releases).

Experiential learning outcomes for the intern based on the goals and objectives: Learn to follow a

progressive work plan with activities that build on each other. Experience broad training of program concepts, methods and

issues. Cross collaborate with other State agencies and healthcare organizations and learn their regulations, policies and

procedures. Obtain the ability to work with measurable deliverables, milestones and clear timelines that are appropriate for

career building. Develop program knowledge and education and deliver this to the community. Learn appropriate professional

behavior including professional attire, ethics and sexual harassment.



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Supervisor’s Name: Tara Kieninger

Agency: Illinois Department of Natural Resources

Bureau / Division: Division of Natural Heritage

Agency Website: http://www.dnr.illinois.gov/conservation/NaturalHeritage/Pages/Home.aspx

GPSI Internship Title: Endangered Species GIS/Database GPSI Intern

GPSI Code: 345





YES NO

Goals and objectives for this internship experience: To obtain a qualified graduate student with the necessary

biological background to assist the Database Program within the Division of Natural Heritage, IDNR, in all aspects of

assessing, mapping, and managing spatial and tabular data pertaining to endangered and threatened species, natural areas, and

nature preserves. Additionally, the intern will assist other programs within the Division of Natural Heritage in duties which

may include field surveys, conservation site surveillance, data analysis, life history research, etc.


-Develop Geographic Information System (GIS) mapping and data entry skills while working on a comprehensive biodiversity

database.

-Become familiar with the Division of Natural Heritage and our focus: endangered & threatened species, high quality natural

communities, and nature preserves.

-Enhance the intern's knowledge of the operations and procedures of the IDNR.

-Enhance the intern's knowledge of non-game wildlife and natural areas management programs.



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Training Development Website Design Other (please specify): field

surveys, general knowledge of flora & fauna, familiarity with GIS & databases



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Supervisor’s Name: Charles Good

Agency: Illinois Department of Natural Resources

Bureau / Division: Office of Resource Conservation, Operations Division, Federal Aid/Special Funds Unit

Agency Website: http://www.dnr.illinois.gov/Pages/default.aspx

GPSI Internship Title: Grant Administrator Intern

GPSI Code: 347





YES NO


To obtain a qualified graduate student with the necessary basic skill set (e.g. education, experience, and personality) to assist

the Federal Aid/Special Funds Unit staff, Office of Resource Conservation, IDNR, in all aspects of grant administration and

coordination.

• Develop in the intern an appreciation for the state and federal grant application process and the effort required to administer

various grant programs

• Enhance the intern’s knowledge of the operations and procedures of the IDNR

• Introduce the intern to the U.S. Fish & Wildlife Service’s federal assistance grant program


• Working knowledge of the requirements and processes involved in the state and federal grant application and administration

• Increased knowledge and understanding of the IDNR

• Increased knowledge and understanding of the U.S. Fish & Wildlife Service’s federal assistance grant programs



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Training Development Website Design Other (please specify): Field

Work (e. g. data collection, compliance monitoring, etc.)



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Supervisor’s Name: Jamie Gates

Agency: Illinois Department of Public Health

Bureau / Division: Office of Health Protection, HIV/AIDS Program

Agency Website: www.idph.state.il.us

GPSI Internship Title: HIV Counseling and Testing Program GPSI Intern

GPSI Code: 348





YES NO

Goals and objectives for this internship experience: Goals and objectives of this intern placement will be learn

program administrative skills for implementing a public health prevention program. Direct objectives will include: 1) assist the

HIV Counseling and Testing Program with grants management, learn how to conduct follow-up on persons who are HIV

positive, learn how to enter client specific demographic data and run reports for HIV Surveillance and monitor test kit

inventory. Additional opportunities include attending Department trainings and providing input on training curriculums and

courses. Working with local health departments and community-based providers providing technical assistance for Partner

Services. These and other objectives and assignments will enhance an intern’s knowledge and skills to deliver effective

program services for HIV positive persons, learn effective prevention strategies utilized to reduce transmission of HIV, and

gain knowledge and understanding of how data and surveillance and epidemiological data drive program services and

interventions.

Experiential learning outcomes for the intern based on the goals and objectives: This internship will

provide the candidate with opportunities to develop public health and administrative specific skills. Goals and objectives will

result in the intern to learn and acquire skills and experience in public health infectious disease programming and

administration. This internship will provide the intern the opportunity to complete tasks and responsibilities through on-going

training available from the Department staff and training unit opportunities.



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Supervisor’s Name: Janet Nuss


Bureau / Division: Infectious Diseases/HIV Section

Agency Website: http://dph.illinois.gov/topics-services/diseases-and-conditions/hiv-aids/hpg

GPSI Internship Title: HIV Community Planning GPSI Intern

GPSI Code: 354





YES NO


1. Assist the Illinois HIV Planning Group with planning group functions: planning, organizing, conduct, and evaluation of

activities, such as webinars, focus groups, meetings, surveys, community forums, etc.

2. Assist with organizing, scheduling, and conduct of the Illinois HIV Planning Group's annual new member selection process.

3. Assist with developing, updating and compiling member training materials and the Orientation Manual for new Illinois HIV

Planning Group members.

4. Function as IDPH support staff and backup to the IDPH Illinois HIV Planning Coordinator on assigned HIV Planning Group

committees.

4. Assist with the compilation of information and the development/update of spreadsheets, documents, meeting materials, etc.,

for the annual work plan of the HIV Planning Group and annual HIV stakeholder engagement plan.

5. Using an already developed template, coordinate with the Illinois HIV Planning Group, key stakeholders, and IDPH support

staff to solicit articles and information and develop/publish a quarterly newsletter.

6. Assist the IDPH HIV Planning Coordinator in monitoring the IDPH HIV Section's progress in meeting the goals, strategies

and activities described in the Illinois HIV Plan for Prevention and Care, a roadmap that guides the HIV Section toward

achieving the goals of the National HIV/AIDS Strategy (NHAS) in Illinois.

7. Bring your experience as a youth (an often under-represented, hard to engage population) to HIV needs assessment planning

activities.


1. Gain knowledge about HIV/AIDS and the impact on at-risk populations and sub-populations in Illinois.

2. Gain knowledge about HIV public health prevention strategies and interventions for at-risk populations.

3. Gain knowledge about integrated HIV prevention and care planning in Illinois that is facilitated through a community

planning process and directed by National HIV/AIDS Strategy goals.

4. Gain knowledge and experience in assessing available Illinois HIV prevention and care resources and services and needs,

gaps, barriers, challenges, and disparities associated with specific target populations and communities.

5. Gain knowledge and experience in meeting planning, newsletter development, needs assessment development and

evaluation, and other HIV planning activities.



38

6. Gain knowledge in coordinating the activities of and developing working objectives for groups and committees with diverse

membership.

7. Gain knowledge and experience in assisting with the annual update of the State's HIV Prevention and Care Plan.

8. Gain knowledge and experience in engaging new and existing key stakeholders in HIV planning.























Organization skills



39



Supervisor’s Name: Lori Zachary


Bureau / Division: Office of Women's Health and Family Services

Agency Website: www.idph.state.il.us

GPSI Internship Title: IBCCP Policy and Procedure GPSI Intern

GPSI Code: 355





YES NO

Goals and objectives for this internship experience: The Policy and Procedures Intern will develop and apply

real-world, practical skills relating to the programmatic implementation of a statewide grant program. The intern will

participate in the program management aspects of the grant: Quality assurance/quality improvement, evaluation, partnerships,

professional development and recruitment.

Under direction of the Program and Policy Supervisor, the intern will assist with planning, promoting and evaluating public

health education materials pertinent to Breast and Cervical Cancer screening. This person will work to maintain existing

Program materials. Other responsibilities will be to gather data pertinent to education efforts, ACA migration, program

adaptation in relationship to system changes and population health, and draft news releases for Department approval.

Duties to be performed will include:

-Coordinate materials available to the contract agencies to help them promote the Program during National Breast Cancer

Awareness Month, Cervical Cancer Awareness Month, National Minority Health Day and Public Health Week. This includes

preparing the Governor's Proclamation for Breast and Cervical Cancer Awareness Months.

-Assist in development of educational materials related to the Illinois Breast and Cervical Cancer Program for the general

public and medical professionals.

-Under supervision of the Program and Policy Supervisor, coordinate revision of existing Program brochures and pamphlets.

-Utilize internet skills to research breast and cervical cancer related information available from nationally recognized resources.

-Coordinate outreach efforts to increase awareness of breast and cervical cancer screening opportunities. This will include

partnering with national organizations to identify women in hard to reach geographical areas to achieve caseload.

-Perform community outreach at local health fairs and serve as IBCCP representative on local cancer coalition.

-Manage IBCCP databases containing information on Health-line Referrals, Quality Assurance Nurse Coordinators' audit

schedules, and Medical Provider contact information.

-Under the Supervision of the Program and Policy Supervisor, develop agendas, coordinate Lead Agency meetings and/or

conference calls, send date announcements and complete minutes for distribution within the office.



40

-Assist with on-line training and monitoring for IBCCP Orientation. Assure competency requirements are met and

troubleshoot when necessary.

-Assist with Data collection and preparing reports in relationship to program goals and adaptations.

Experiential learning outcomes for the intern based on the goals and objectives: The Policy and

Procedures Intern will acquire experience in a fast-paced environment. The intern will gain an understanding of how a

Federally-funded program operates to serve women in Illinois. The intern will become familiar with the processes to ensure

services provided by contracted grantees are supported by grant agreements and contracts consistent with the requirements for

the Illinois Breast and Cervical Cancer grant as awarded by the Centers for Disease Control and Prevention.

























41



Supervisor’s Name: Teri Nicholson

Agency: Public Health

Bureau / Division: Infectious Diseases/Immunization Section

Agency Website:

GPSI Internship Title: Immunization Registry Technical Specialist Intern

GPSI Code: 356





YES NO

Goals and objectives for this internship experience: The overarching goal of this placement is to increase

immunization coverage levels among all patient populations statewide achieving Healthy People 2020 targets. Objectives of

this goal include:

1) Establish an understanding of the following processes:

a) Use of I-CARE for maintaining electronic immunization records in the registry

b) Use of I-CARE for vaccine ordering and accountable as well as coverage level reports

c) Assist and or facilitate I-CARE enrollment process

Experiential learning outcomes for the intern based on the goals and objectives: 1) Train users on a web-

based registry system using a variety of methodologies to reach a mid-range level or user expertise. This includes daily or

weekly posting of new vaccinations, accessing canned report modules, printing reports, placing vaccine orders with vaccine

accountability.

2) Identify weaknesses and propose possible remedies to improve weaknesses in program delivery systems and analysis

processes.

3) Provide recommendations on streamlining duplicative processes



42

























43



Supervisor’s Name: Mona Van Kanegan

Agency: IDPH Office of Health Promotion

Bureau / Division: Oral Health

Agency Website: http://www.dph.illinois.gov/

GPSI Internship Title: Oral Health Program GPSI Intern

GPSI Code: 359





YES NO


GOALS:

1. Develop a practical knowledge regarding various public health programs related to health promotion, specifically the Oral

Health Program and the relationship between oral health and general health.

2. Learn all steps involved in the process of a Basic Screening Survey as it relates to oral health and body mass index.

OBJECTIVES:

1. Participate in the daily activities of the Oral Health Program.

2. Assist in the planning stages and development of an Oral Health Basic Screening Survey.

3. Develop collaborative relationships with oral health partner organizations.

4. Assist with the various aspects involved in setting up a Train-the-Trainer program for the Oral Health Basic Screening

Survey.

5. Develop a reasonable work plan, including timeline and anticipated distal outcomes for the Oral Health Basic Screening

Survey.

6. Identify any person and material resources needed to carry out an Oral Health Basic Screening Survey.


1. Learn to lead a collaborative team;

2. Identify key partners that will be key to success of surveillance activity;

3. Gain enhanced public knowledge and skills in the areas of assessment, policy development and assurance of oral health; and

4. Achieve an in-depth understanding of the public health approach to preventing oral diseases and promoting oral health.



44

























45



Supervisor’s Name: Julie Casper


Bureau / Division: Center for Rural Health

Agency Website: www.dph.illinois.gov

GPSI Internship Title: Scholarship Monitor - GPSI Intern

GPSI Code: 363





YES NO

Goals and objectives for this internship experience: The Center for Rural Health works with Illinois

communities and healthcare providers to: 1) increase access to health care, 2) improve the quality of the health care provided,

and 3) address health disparities for the State’s residents. This assistance is in the form of scholarships to nursing students and

educational loan repayment assistance. The intern will assist the program coordinators with grant and scholarship reviews,

grant and scholarship awarding processes, and monitoring the performance and deliverables of grant and scholarship recipients.

In addition, the intern will assist in reviewing these programs to ascertain if improvements can be made in the application and

monitoring processes.

Experiential learning outcomes for the intern based on the goals and objectives: Improve both verbal

and written communication skills. Gain knowledge about the grant writing and awarding process. Become familiar with State

and federal regulations governing the Center's various programs. Have excellent knowledge and extensive experience with

Microsoft applications, including Word, Excel, Access, and PowerPoint.



46

























47



Supervisor’s Name: Shannon Fangmeier

Agency: IL Department of Revenue

Bureau / Division: Collection Bureau - Springfield Collection Enforcement Division

Agency Website: www.tax.illinois.go

GPSI Internship Title: Intern

GPSI Code: 365





YES NO

Goals and objectives for this internship experience: Assist Collection Bureau/OCA Unit supervisor/staff with

responsibilities and duties required for the daily, weekly and monthly job functions of the unit. The position would require (in

no particular order):

Ability to work well with unit supervisor and staff

Strong communication and people skills

Ability to follow directives and work independently. Communicate concerns/problems accordingly

Ability to maintain complete confidentiality regarding all material and information being worked

Experiential learning outcomes for the intern based on the goals and objectives: Upon successful

completion of this internship, the candidate should have learned how to comprehend and function efficiently in our tax system.

The candidate should be able to initiate and create liens from a Quarterly Statute Monitoring report. Candidate should also be

able to sort and distribute mail accordingly. The candidate should also be able to retrieve voice mail messages from our phone

system, and document in the tax system accurately.



48

























49



Supervisor’s Name: JOE ROMANG

Agency: ILLINOIS DEPARTMENT OF REVENUE

Bureau / Division: ADMINISTRATIVE SERVICES

Agency Website: WWW.TAX.ILLINOIS.GOV

GPSI Internship Title: OSHA GPSI INTERN

GPSI Code: 367





YES NO

Goals and objectives for this internship experience: RESEARCH CURRENT OSHA RULES, REGULATIONS

AND STANDARDS. CONFER DIRECTLY WITH REPRESENTATIVES FROM THE DEPARTEMENT OF PUBLIC

HEALTH AND THE DEPARTMENT OF LABOR TO IDENTIFY RISKS. WORK WITH ALL PROGRAM AREAS TO

AUDIT CURRENT IDOR PRACTICES, POLICIES AND PROCEDURES TO DETERMINE AREAS OUT OF

COMPLIANCE. USING SOFTWARE PROVIDED DEVELOP A COMPREHENSIVE OSHA SAFETY MANAGEMENT

PLAN FOR THE ILLINOIS DEPARTEMENT OF REVENUE FOR ALL OFFICES INCLUDING SATELLITE OFFICES

INCLUDING DEVELOPING A HAZARD COMMUNICATION PROGRAM, AND DETAILED PLANS ON GENERAL

SAFETY AND HEALTH, FALL PROTECTION, LOCKOUT PROCEDURES, RESPIRATORY PROTECTION, FIRE

SAFETY AND AN EMERGENCY ACTION PLAN. DEVELOP A TRAINING PROGRAM AND TRAIN PROGRAM

AREA MANAGERS/LEAD WORKERS.

Experiential learning outcomes for the intern based on the goals and objectives: DEVELOPS SKILLS

IN RESEARCH, AUDITING AND DEVELOPING A COMPREHENSIVE PLAN; SPECIFICALLY IN OHSA

REGULATIONS. DEVELOPS SKILLS IN WORKING WITH MANAGEMENT IN A STATE AGENCY AND WITHIN

THE PARAMATERS OF A STATE PROGRAM. DEVELOPS COMMUNICATION SKILLS, BOTH WRITTEN AND

VERBAL. DEVELOPS COMPUTER-RELATED SKILLS SUCH AS OUTLOOK, WORD, EXCEL AND PUBLISHER.

DEVELOP TRAINING SKILLS.



50

























51



Supervisor’s Name: Kelsea Gurski

Agency: Illinois Department of Transportation

Bureau / Division: Bureau of Communication Services / Office of Communication

Agency Website: http://www.idot.illinois.gov/

GPSI Internship Title: Communications GPSI Intern

GPSI Code: 368





YES NO

Goals and objectives for this internship experience: To understand and contribute to the communications

function of the Illinois Department of Transportation, a large agency with statewide geographic reach. Intern will achieve this

objectives by contributing to both internal and external communication assignments, including but not limited to newsletter

development, social media posts, website writing, constituent relations, media relations, special event planning, strategic

communication planning and outreach.

Experiential learning outcomes for the intern based on the goals and objectives: The successful intern

will develop enhanced communication (written and verbal), public relations and outreach skills and have a productive

understanding of the role these skills play in a large statewide agency. The successful intern also will have a stronger

understanding of the important role transportation plans in Illinois.



52























Writing



53


FY 2018 INTERNSHIP EXPERIENCE FORM: First Round - April 21, 2017

Supervisor’s Name: Lyndsay Casad

Agency: IDOT

Bureau / Division: Materials


GPSI Internship Title: Materials Admin Services GPSI Intern

GPSI Code: 370





YES NO


Create business process maps and written procedures for current processes

Gain knowledge of the materials tested by the bureau

Provide support to staff with the testing results of such materials

Initiate creative thinking with new technologies and streamline current processes

Update policies and procedures to follow new technologies implemented

Assist staff with research of such technologies

Assist staff with managing software, hardware, phones, and printers

Gain knowledge of the Bureau's records retention schedules and update them as necessary

Assist staff with record retention schedule compliance

Eliminate paper records into an electronic filing system

Assist with updating the Bureau's SharePoint site and assist staff with using it

Assist in the process of purchasing the new computer system to replace MISTIC (materials testing mainframe computer

system)

Have fun and provide additional support to the section such as budget, personnel or other opportunities that might arise.

Experiential learning outcomes for the intern based on the goals and objectives: Develop a greater

understanding of assisting staff with IT related systems including the testing system which is a mainframe system. A new

system is being purchased and will replace the current mainframe system. Provide support to all 9 districts and assist others in

the section.



54

FY 2018 SKILLS: First Round - April 21, 2017





















Training Development Website Design (SharePoint site) Other (please specify): Any IT

related background would be helpful. Not so much the need of a programmer but rather IT concept. Microsoft

Visio and SharePoint will be used as well. IDOT will provide training.



55



Supervisor’s Name: Karen Waters


Bureau / Division: Research


GPSI Internship Title: Policy and Research Center Library Intern

GPSI Code: 371




fulfill their internship experience? YES NO


• Facilitate organization and access to a state government transportation library collection containing over 13,000 publications

in a wide range of formats: print, audio, visual, electronic, etc.

• Provide public relations and customer service support for over 5000 IDOT employees statewide; typical support ranges from

interpersonal reference interviews to in-depth literature research

• Initiate creative processes for managing a large volume of internal and external information as well as new procedures for

communicating and disseminating this information to appropriate departmental personnel

• Foster intuitive inter-departmental relationships to ensure the PRC is effectively meeting individual needs within each

organizational area as well as supporting the overall mission of IDOT

• Interact professionally with outside agencies including the IL State Library and the 150+ libraries of the Illinois Heartland

Library System of which the PRC is a member; other state agencies such as IEPA; and a large number of professional

transportation and engineering organizations for which the PRC is the agency representative

• Create, organize, and manage a historical archive of IDOT information and resources, including expanding the current

"History of IDOT" page on the PRC site and archival conversion from source print items to digital collections

Working with the Technical Reference Librarian, assists with all duties relating to the Policy & Research Center Library. The

Policy & Research Center reports to Quality & Document Mgmt. Services within the Bureau of Business Services within the

Office of Finance & Administration. This will entail:

• Assist in the development of new policy and procedures and update the Library Processes Guide as needed

• Conduct research on best practices and compile reports as needed

• Electronically archive historical files and maintain physical collection of IDOT historical documents, photos, etc.

• Keep all legal publications current by updating with appropriate replacement and supplemental materials

• Conduct basic reference interviews to initiate employee requests for research/information

• Conduct research utilizing a variety of sources to satisfy employee research/information requests

• Additional design and maintenance of the PRC SharePoint Intranet Page (a web page facilitating access to services and

electronic resources available through the PRC); including maintenance of the agency's Memberships/ Associations/ and

Boards listing directly requested by the Secretary's Office

• Create and disseminate the PRC’s current acquisitions list and monthly e-newsletter

• Establish inter-departmental communication routine to ascertain current employee needs as well as general background on the

basic operations of each organizational area

• Use collected knowledge of current employee needs to advise on information purchasing decisions

• Create and update a working budget for the PRC

• Promote the services and materials available through the PRC to all of IDOT as well as other libraries; including development

of new training methods for efficient access of these services and materials

• Network with other information professionals; i.e. Illinois State Library, IHLS members, and MTKN librarians and

participate in appropriate training activities



56

• Participate in training opportunities available at IDOT including SharePoint, Advanced Word, Excel, etc. as needed

• Establish and maintain memberships with professional transportation/engineering organizations and respond to IDOT

employee requests regarding these memberships

• Manage electronic publications/subscriptions, often via PRC email account, and update to appropriate section of the PRC

Intranet Page

• Assist with completion of Interlibrary Loan and Cataloging Processes via OCLC online database and Polaris online card

catalog

• Assist with IDOT’s legal requirement under the Illinois Document Depository Program to send copies of all IDOT

publications to the Illinois State Library (both print and electronic)

• Have fun, meet nice people, enjoy your work

Experiential learning outcomes for the intern based on the goals and objectives: Develop a greater

understanding of policy administration in state government

• Enhance information technology and management techniques including web development skills and digitization techniques

• Acquire confidence in conducting research in varied subjects with diverse resources; including legal, business and historical

research

• Hone your organizational acuities and data retrieval capabilities • Learn best practices for managing a department within the

overall framework of a large government agency

• Improve interpersonal and communication skills in a professional work setting

• Gain experience with all aspects of library science; specifically, the unique management of special libraries

























57


FY 2018 INTERNSHIP EXPERIENCE FORM: First Round - April 21, 2017

Supervisor’s Name: Anita Patel

Agency: IDOT

Bureau / Division: Design and Environment


GPSI Internship Title: Systems and Services GPSI Intern

GPSI Code: 373





YES NO

Goals and objectives for this internship experience: The UIS GPSI will assist the Systems and Services Section

Chief, which is tasked with the overall administrative oversight of the Bureau. The Intern will help build our SharePoint sites

under the guidance of the Section Chief, as well as working on contract management and audits.

Experiential learning outcomes for the intern based on the goals and objectives: The Intern will gain

first-hand experience working to ensure operations run smoothly for an office of 100 plus employees.



58























Microsoft SharePoint



59



Supervisor’s Name: Greg Ratliff

Agency: Illinois Environmental Protection Agency

Bureau / Division: Bureau of Water/Division of Water Pollution Control

Agency Website: http://www.epa.state.il.us

GPSI Internship Title: Aquatic Resource Management Intern

GPSI Code: 377





YES NO

Goals and objectives for this internship experience: The Illinois EPA, Surface Water Section would like to better

organize and conduct several projects using the numerous amount of data collected by our field biologists over many years of

monitoring Illinois lakes. This data includes water quality, biological, fish tissue, and phytoplankton data. Learn and aid in

elements of Volunteer Lake Monitoring Program (VLMP), Harmful Algal Bloom Program (HAB), and Ambient Lake

Monitoring Program (ALMP). Train volunteers to monitor water clarity on inland lakes, including water sampling. Interact

with citizens, intra-agency and inter-agency personnel, and non-profit organizations on water quality issues. Learn and relate

the elements of surface water quality and assessment issues. Assist in the collection of surface water quality data through both

field sampling and data sharing. Learn and aid in data quality management.

Experiential learning outcomes for the intern based on the goals and objectives: It is our hope that the

intern will gain a diverse understanding of the inner workings of state government and how the Illinois EPA plays an integral

part in protecting the environment. In addition, the intern will learn and/or refine: organizational skills, software applications,

data management skills, public relations skills, and sharpen research skills based on tracking down various types of information

necessary to ensure that files are complete and accurate. The intern will learn how to work in a professional environment and

be a part of a team effort to protect our environment for future generations. The intern will learn the elements of all surface

water programs within the surface water section, become proficient with surface water monitoring and sampling techniques

and train others in surface water monitoring techniques. Finally, the intern will learn and become proficient with managing data

storage for surface water data, as well as, learn the elements of water quality assessments.



60






















Training Development Website Design Other (please specify): Field

Sampling/Monitoring, GIS/ArcMap



61



Supervisor’s Name: Jeri Long

Agency: Illinois EPA

Bureau / Division: Division of Public Water Supplies

Agency Website: http://www.epa.illinois.gov/

GPSI Internship Title: Compliance Assistance GPSI Intern

GPSI Code: 378





YES NO


Work with other Compliance Officers in the Drinking Water Compliance Unit in any Program areas needing assistance.

Working directly with the Drinking Water Operator Certification program officer in reviewing applications, processing

examinations, logging in information into tracking data system, contacting operators as needed, processing fees, proctoring

operator certification examinations held in Springfield.




62

























63



Supervisor’s Name: Chris Pressnall


Bureau / Division: Environmental Justice


GPSI Internship Title: Environmental Justice GPSI Intern

GPSI Code: 379





YES NO

Goals and objectives for this internship experience: Assist the Illinois EPA Environmental Justice (EJ) Officer in

the administration of the Agency's EJ mission. Specifically, assisting with the coordination of the EJ Advisory Group and

Commission, which seek to receive input from various stakeholder groups regarding environmental issues impacting low

income and/or minority communities in Illinois. GPSI intern will have an opportunity to interact with community groups,

industry groups, elected officials and concerned citizens on a wide variety of issues involving air, water and land throughout

the State of Illinois. The GPSI intern will also have an opportunity to help the Illinois EPA administer its EJ program internally

by working with the various Bureaus. The Office of Environmental Justice functions in coordination with the Office of

Community Relations fulfilling community relations requirements including providing public notice, conducting community

interviews, holding public meetings and hearings and developing outreach documents such as fact sheets, news releases and

response to comments documents. There will also be an opportunity to develop content for the Illinois EPA's social media

presence.

Experiential learning outcomes for the intern based on the goals and objectives: The GPSI intern will

have a wide exposure to current environmental issues in Illinois with a specific emphasis on those impacting low income

and/or minority communities. Develop organizational skills necessary to coordinate state wide EJ advisory bodies with diverse

groups of stakeholders and effectively address concerns raised through research and interactions with Illinois EPA staff and

other governmental bodies. In addition, the GPSI intern will have the opportunity to learn about environmental investigation

techniques, project management, and various community outreach activities, including risk communication by working with

the Office of Community Relations.



64

























65



Supervisor’s Name: James Jennings


Bureau / Division: Bureau of Land/Waste Reduction and Compliance Section

Agency Website: http://www.epa.illinois.gov/index

GPSI Internship Title: Financial Assurance GPSI Intern

GPSI Code: 380





YES NO

Goals and objectives for this internship experience: The goal of the internship is to provide the GPSI an

understanding of complex financial records used to satisfy applicable state and federal laws regarding pollution control facility

solvency. The internship will have to primary areas of emphasis. First, the GPSI will be responsible for working with program

staff to evaluate submitted financial records for compliance with applicable law, authoring memoranda identifying areas of

concern with the submitted records, and recommending courses of action to address the identified areas of concern in

accordance with applicable law. The GPSI will also be responsible for working with program staff to develop recordkeeping

mechanisms to monitor facility solvency issues that impact multiple program areas. The purpose of this component of the

internship will be to assist the Bureau in developing adequate tools to track closure and post-closure care cost estimate trends

as reported in permits issued by the Illinois EPA and any related necessary deviations in financial assurance obligations.

Experiential learning outcomes for the intern based on the goals and objectives: The learning outcomes

for the GPSI will be to develop a strong understanding of complex financial institution mechanisms used as financial assurance

for potentially large scale environmental remediation projects and to further develop oral and written analytical abilities by

authoring memoranda reflecting programmatic recommendations and discussing those recommendations with other Section

employees.



66

























67



Supervisor’s Name: Christa Zak

Agency: IEPA

Bureau / Division: Laboratory


GPSI Internship Title: Laboratory Associate Intern

GPSI Code: 382





YES NO

Goals and objectives for this internship experience: Learn laboratory methods for determining the contaminant

load of environmental samples. Gain experience in an Environmental Analysis Laboratory focused on producing quality

(accurate and timely) data in a safe manner.

Experiential learning outcomes for the intern based on the goals and objectives: Learn how to utilize

laboratory software, standard operating procedures, and laboratory analytical instruments for the production of laboratory data.



68























Analytical Chemistry




69


Supervisor’s Name: Terri Blake Myers

Agency: Illinois Environmental Protection Agency

Bureau / Division: Bureau of Land/Land Pollution Control

Agency Website: http://www.epa.illinois.gov

GPSI Internship Title: Project Manager Intern

GPSI Code: 385





YES NO

Goals and objectives for this internship experience: The goal of the internship is to understand the role of the

Groundwater Unit and the development of groundwater monitoring systems for hazardous waste facilities in the State of

Illinois. The primary emphasis is on geologic and hydrogeological principles used to characterize site conditions in order to

identify and evaluate any system’s compliance with applicable State and Federal rules and regulations.

Experiential learning outcomes for the intern based on the goals and objectives: The learning outcome

for the intern is to have a full understanding of groundwater monitoring systems and be able to evaluate when modifications are

necessary to protect human health and the environment in the vicinity of the hazardous waste facility.



70























1. Geology/Hydrogeology 2.Technical/Regulatory reviews



71



Supervisor’s Name: Bill Buscher

Agency: Illinois Environmental protection Agency

Bureau / Division: BOW/ PWS


GPSI Internship Title: Source Water Protection Intern

GPSI Code: 386





YES NO

Goals and objectives for this internship experience: The responsibilities of this GPSI position include, working

directly with public water supplies to address well bacterial problems, reviewing CWS well permit source inventories and

Maximum Setback Zone Applications, reviewing permit program groundwater monitoring plans, assisting with implementation

of the Agency Ash initiative. The intern will obtain a working knowledge of environmental regulations and policies, utilize

regulatory compliance tools to protect groundwater resources, and gain experience with interacting with the public and the

regulated community

Experiential learning outcomes for the intern based on the goals and objectives: Learn about Illinois EPA

activities and roles in protecting the environment. Obtain a working knowledge of environmental regulations and policies and

the Source Water Protection Program. Obtain working knowledge of source water protection management and regulatory

compliance tools used to protect source water resources.



72

























73



Supervisor’s Name: Darin LeCrone

Agency: Illinois Environmental Agency

Bureau / Division: BOW / Division of Water Pollution Control


GPSI Internship Title: Thermal and Impingement & Entrainment GPSI Intern

GPSI Code: 387





YES NO

Goals and objectives for this internship experience: The 316(a) Thermal and (b) Impingement and Entrainment

GPSI Intern will evaluate 316(a) thermal and 316 (b) intake impingement and entrainment demonstrations. Facilities that

discharge heated effluent may submit a 316(a) demonstration in order to discharge heated effluent above the water quality

standard subject to an alternative thermal limitation, if they can demonstrate no adverse impacts. Facilities that use large

amounts of surface water through a cooling water intake structure, must submit a 316(b) demonstration to prove that their

intake structure is designed to minimize impingement and entrainment. The intern will review the documents submitted to

ensure that they meet the requirements of the regulations and provide a written evaluation of the reports and recommendations.

Also, the intern will gain knowledge of State and Federal water quality standards and will assist in developing NPDES permit

limits.

Experiential learning outcomes for the intern based on the goals and objectives: It is our hope that the

intern will be able to display the requisite skills and knowledge to review the technical reports independent of IEPA staff and

be ready to enter the job market or go on to a doctorate program. The intern should also gain an understanding as to the role

Illinois EPA plays in protecting the environment and how this integrates with other water quality agencies at the state, inter-

state, and federal level as well as the role of government in setting water quality standards. The intern will gain experience in

learning complex Federal regulation requiring the submittal of highly detailed biological and engineering evaluations of the

impact of facility operations.



74























Aquatic Biology



75


FY 2018 INTERNSHIP EXPERIENCE FORM: Second Round – June 1, 2017

Supervisor’s Name: Lisa Jones

Agency: Department of Commerce and Economic Opportunity

Bureau / Division: Office of Employment and Training

Agency Website: https://www.illinois.gov/dceo/Pages/default.aspx

GPSI Internship Title: Policy/Legislative Analyst Intern

GPSI Code: 393





YES NO

Goals and objectives for this internship experience: The GPSI Intern/Policy & Legislative Analyst position will

be located in the Office of Employment and Training Policy Division. The Policy Division includes one manager, 2 policy staff

and 1 disability specialist. The Division is responsible for the development, implementation, and oversight of Federal, State,

and EO policies pertaining to the workforce and economic development programs.

Experiential learning outcomes for the intern based on the goals and objectives: * To become familiar

with and be able to perform analysis related to workforce and economic development policy at the local, regional, and state

levels.

* To become familiar with and be able to prepare concise written and oral policy briefings incorporating information from a

wide variety of sources.

* To learn how to find, use and apply both public and private sector sources of information

* To track and analyze legislation related to workforce programs and prepare briefings on the relevance



76

FY 2018 SKILLS: First Round - Second Round – June 1, 2017
























77



Supervisor’s Name: John Hathaway

Agency: Illinois Department of Commerce & Economic Opportunity-DoIT

Bureau / Division: Office of Information Management

Agency Website: www.illinois.gov/dceo

GPSI Internship Title: Systems Development GPSI Intern

GPSI Code: 394





YES NO

Goals and objectives for this internship experience: The Department of Commerce & Economic Opportunity

(DCEO)is the lead state agency for promoting business development and job growth within Illinois. DCEO's Office of

Information Management (OIM) is responsible for supporting all information management activities within the agency,

including its public-facing internet and agency-focused intranet.

The goal of this placement is to assist the DCEO Office of Information Management in providing information systems support,

specializing in development and maintenance of the various systems in use by DCEO. The intern will assist in the

performance of functions requiring utilization of specialized technical applications including Microsoft .Net and Java/J2EE

Platform Applications.

Experiential learning outcomes for the intern based on the goals and objectives: The intern will achieve

two key outcomes: a broad knowledge of economic development issues and a detailed knowledge of cutting-edge web

development and programming technologies.

Business:

Knowledge of Economic Development Issues: Through his/her work in reviewing the needs of DCEO's programmatic

bureaus, the intern will learn about economic planning and government operations in all of the following areas: Business

Development (including site location and the development of business incentive packages), Entrepreneurship and Small

Business (including contact with the state's university-based Small Business Development Centers), Technology and Industrial

Competitiveness (including contact with university-based Technology Parks), the Illinois Trade Office (including support for

DCEO's foreign offices, Tourism (including DCEO's call center and tourism web site), the Illinois Film Office, the DCEO Coal

Development Office, the Energy & Recycling Bureau, and the Community Development Bureau. The intern will also learn

about operational support issues for the Agency, including Fiscal Services, Building, Management Operations, and especially

Information Management.

Technologies:

Knowledge of Web Development and Programming Technologies.

Business Intelligence and Analytics.



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FY 2018 SKILLS: Second Round – June 1, 2017
























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Supervisor’s Name: April Caulk


Bureau / Division: Food, Drugs and Dairies

Agency Website: http://www.dph.illinois.gov/topics-services/food-safety

GPSI Internship Title: Food, Drugs and Dairies Communication Specialist Intern

GPSI Code: 396





YES NO


1. Serve as technical support for the Division's new technology called USA Food Safety (USAFS)

2. Answer calls and emails from users which will consist of the public, local health departments, state government and other

stakeholders

3. Assist with training users on USAFS applications and forms

4. Assist program staff with making improvements to USAFS and forms

5. Create instructional tools for users of USAFS

6. Evaluate types of technical calls/emails received from users and work with program staff to develop tools to increase

efficiency

7. Read and understand various regulatory statutes and codes referenced and integrated into USAFS

8. Assist in other areas of the Division as needed in the Food or Dairy programs

9. Administrative functions such as scanning, filing, or reviewing applications and issuing permits

10. Other duties as assigned


At the conclusion of this placement, the GPSI intern will be able to:

-Use and train the public, internal users and external stakeholders on our new technology

-Communication techniques necessary to achieve positive outcomes for the system's users

-Creation of various training tools

-Reference and explain various regulatory statues and codes used within the Division

-Select appropriate training tool or outreach activity in relation to perceived need based on questions or feedback

-Collaborate with internal and external FDD partners

-Adapt to needs within the Division due to regulatory or staffing changes

-Work as part of a team



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Training Development Website Design Other (please specify): Project

Management



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Supervisor’s Name: AARON MARTIN


Bureau / Division: Environmental Health

Agency Website: http://dph.illinois.gov/

GPSI Internship Title: Toxicology and Vector Control GPSI Intern

GPSI Code: 397





YES NO

Goals and objectives for this internship experience: Under supervision of the Toxicology and Indoor Air Program

Manager, in the Division of Environmental Health, the Toxicology and Vector Control Intern will:

• Respond to citizen inquiries, complaints or referrals about exposure to toxic substances, including potential health effects, and

mosquito surveillance and control.

• Observe and assist with environmental health investigations, inspections, and environmental monitoring and sampling.

• Analyze and interpret environmental data and prepare written reports or letters. Data will include but is not limited to WNV

and Aedes mosquito surveillance data, and the results of air, water, soil and fish tissue sampling data.

• Help coordinate the program’s meth lab tracking and cleanup activities. May also help with school lead in water testing

activities, including reviewing sampling data submitted by schools for compliance, compiling and preparing basic summaries

of test results, and answering inquiries about testing and mitigation requirements.

• Compile data for the annual Used Tire Fund report to the Illinois General Assembly.

• Assist with data entry and management for Toxicology and Vector Control Programs.

• Review and update Toxicology, Structural Pest and Vector Control Program fact sheets and educational materials, including

Web site and social media content.


1. Identify sources and typical routes of exposure to toxic substances and recommend interventions to reduce exposure.

2. Conduct a routine environmental health assessment of exposure to toxic substances and provide written results and

recommendations.

3. Demonstrate the use of various monitoring instruments, field test kits and field sampling techniques.

4. Understand the risk assessment process for toxic substances and utilize appropriate health guidelines.

5. Understand the environmental life and transmission cycles of the WNV and other mosquito-borne diseases and identify

measures for prevention and control.

6. Use information technology to access, evaluate, interpret and manage public health data.

7. Demonstrate a working knowledge of state and federal environmental and occupational health laws, rules and guidelines.



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Supervisor’s Name: Janette Candido


Bureau / Division: Infectious Diseases

Agency Website: http://dph.illinois.gov/

GPSI Internship Title: Tuberculosis Prevention and Control Intern

GPSI Code: 398





YES NO


Goal 1. To enhance student skills in public health program planning, implementation, and evaluation

Objective 1.1 Be able to identify different levels of public health programs and differentiate roles for tuberculosis by the end

of the internship.

Objective 1.2 Be able to collaborate in at least one project evaluation and one program evaluation activity by the end of the

internship.

Objective 1.3 Be able to understand workflow and collaborate in at least one program efficiency implementation by the end

of the internship.

Objective 1.4 Be able to formulate a logic model and evaluation plan by the end of the internship

Goal 2. To enhance student skills in public health data analysis and epidemiology

Objective 2.1 Be able to do at least one data analysis of tuberculosis epidemiology in Illinois by the end of the internship.

Objective 2.2. Be able to submit a poster or presentation on tuberculosis epidemiology in Illinois in at least one educational

conference for tuberculosis by the end of the internship.

Objective 2.3 Be able to collaborate in producing reports on tuberculosis epidemiology annually.

Goal 3. To enhance student skills in understanding communicable diseases through the public health point of view

Objective 3.1 Be able to participate in tuberculosis program outreach activities with stakeholders.

Objective 3.2 Be able to understand the difference between disease surveillance and clinical tuberculosis diagnosis and

reporting by the end of the internship.

Objective 3.3 Be able to collaborate and understand activities related to case management, contact investigation, and

outbreak response for tuberculosis by the end of the internship.


Outcome 1. Logic model and evaluation plan for project and/or program evaluation activities produced.

Outcome 2. Flow charts and standard procedure for activities related to tuberculosis control and prevention, produced.

Outcome 3. Poster or presentation on tuberculosis epidemiology finished/conducted.

Outcome 4. Number of outreach activities participated.

Outcome 5. Number of surveillance activities participated or conducted such as case counting, case report review, and case

reviews.



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Supervisor’s Name: Gail DeVito


Bureau / Division: Div. of Chronic Disease Prevention and Control/Tobacco Control Program

Agency Website: www.dph.illinois.gov

GPSI Internship Title: Tobacco Prevention Graduate Intern

GPSI Code: 399





YES NO

Goals and objectives for this internship experience: Relate knowledge and develop experience with tobacco

prevention and control program objectives related to the federal tobacco grant and activities of the Illinois Tobacco-Free

Communities Program.

Under the leadership of the Tobacco Prevention & Control Program Manager, the program intern will:

1. Assist with the coordination of the Illinois Tobacco Prevention and Control Program state and local initiatives.

2. Participate in activities of the Tobacco Prevention and Control State Plan Workgroup and its subcommittees.

3. Participate in CDC/grantee conference calls, Chronic Disease Prevention and Health Promotion meetings and daily

assignments related to the tobacco prevention and control program.

4. Assist with evaluation of tobacco health communication materials/websites/resources/program reports. Projects may

include web pages, training brochures, correspondence, researching legislative issues, grant applications/work plans, quarterly

and annual reports.

5. Assist with the development of policy briefs on tobacco-related issues and on tobacco as a risk factor for other chronic

diseases.

6. Participate in data analysis projects related to tobacco and other chronic diseases for which tobacco is a risk factor. Data

analysis may include review and in-depth analysis of Adult and Youth Tobacco surveys, Behavioral Risk Factor Surveillance

Surveys, Youth Risk Behavior Surveys as well as understanding the various data sets maintained by the Department (i.e., Vital

Records, mortality, census, hospital discharge, APORs, PRAMS, etc.

Experiential learning outcomes for the intern based on the goals and objectives: By completion of the

internship, the GPSI assigned to the tobacco prevention and control program shall be able to:

1. Apply theories and principles of health promotion with specificity on tobacco prevention and control.

1.1 Demonstrate knowledge of cultural, social, economic and political factors that affect health behaviors related to tobacco

use.

1.2 Identify health promotion practices and theories consistent with current research and knowledge in the field of tobacco

prevention and control



86

2. Assess individual and community needs for health promotion/disease prevention programs

2.1 Identify, integrate and interpret appropriate sources of data regarding health needs and resources

2.2 Utilize information technology in health promotion

2.3 Determine priority areas of need for health promotion

3. Plan effective health promotion/disease prevention programs for individuals and communities

3.1 Involve key personnel and agencies in the planning of health promotion programs

3.2 Develop measurable goals and objectives in health promotion programming

3.3 Demonstrate a wide range of health promotion strategies for diverse populations

5. Evaluate the effectiveness of tobacco prevention programs

5.1 Design or select appropriate program evaluation techniques

5.2 Employ valid and reliable tests, survey instruments and evaluation methods pertinent to health promotion programming

5.3 Analyze and interpret results of program evaluation

5.4 Suggest appropriate program improvements based on program evaluation results

7. Communicate chronic disease, tobacco prevention issues and data to the public, media and policymakers

7.1 Demonstrate proficiency in communicating issues, concerns and resources through development of policy briefing

documents, web site information, and other reports.

























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FY 2018 INTERNSHIP EXPERIENCE FORM: Second Round – June 1, 2017

Supervisor’s Name: DARLENE LOGSDON

Agency: ILLINOIS DEPARTMENT OF REVENUE

Bureau / Division: COMMUNICATIONS OFFICE

Agency Website: WWW.TAX.ILLINOIS.GOV

GPSI Internship Title: SOCIAL MEDIA GPSI INTERN

GPSI Code: 400





YES NO

Goals and objectives for this internship experience: GENERATE, EDIT, PUBLISH, AND SHARE CONTENT

DAILY THAT BUILDS MEANINGFUL CONNECTIONS WITH DESIRED AUDIENCE. BUILD AND EXECUTE

SOCIAL MEDIA STRATEGY THROUGH RESEARCH OF LIKE ORGANIZATIONS. CREATE A REGULAR

PUBLISHING SCHEDULE. LEARN HOW TO SET GOALS AND TRACK PROGRESS IN ADDITION TO PREPARING

REPORTS FOR REVIEW OF PROGRESS.

Experiential learning outcomes for the intern based on the goals and objectives: IN ADDITION TO

DEVELOPING WRITING, EDITING, AND PRESENTATION SKILLS, THE INTERN WILL HAVE THE ABILITY TO

COLLABORATE WITH A WIDE VARIETY OF PROGRAM AREAS WITHIN THE ILLINOIS DEPARMENT OF

REVENUE. THE CANDIDATE WILL LEARN TO MANAGE REPUTATIONS, IDENTIFY KEY PLAYERS AND

COORDINATE ACTIONS.



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89



Supervisor’s Name: Marty M Johnson

Agency: IL Dept of Revenue

Bureau / Division: Research/Data Analytics Practice

Agency Website: http://www.revenue.state.il.us/

GPSI Internship Title: Data Analyst--GPSI Intern

GPSI Code: 401





YES NO

Goals and objectives for this internship experience: Beginning in 2017, one of IL Dept of Revenue's (IDOR's)

top strategic goals is to integrate data analytics into our tax processing environment to improve outcomes for taxpayers. Data

analysis is a new competency for the Illinois Department of Revenue. The Data Analytics Practice is co-led by the Deputy

Chief Economist at IDOR and the Chief Data Scientist for the State of Illinois; the Practice is charged with developing and

deploying descriptive, predictive and prescriptive models to be used in audit, collection, fraud and processing activities. The

data analyst--GPSI intern will participate fully in the work of the Practice: (1) Support information gathering sessions with

business process owners to understand data requirements and objectives. (2) Research, design, code, test, and aggregate results

from database queries. (3) Support project leads and provide technical guidance for the design, development, and

implementation of data delivery, distribution. (4) Maintain, support, and enhance the business intelligence backend data

warehouse used to generate business unit key performance metrics


Master Technical skills: Gain working knowledge of data manipulation, formulas, and basic modeling techniques. Learn how

to build presentations, using data to tell a story

Gain essential background knowledge of the workings and functions of a public sector agency, as well as exposure to the tax

domain

Perfect interpersonal skills such as teamwork, active listening, building trust with co-workers. Learn how to communicate with

all stakeholders (business users, colleagues within the IT department, senior leadership) without technical jargon



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91



Supervisor’s Name: Diana Baranzelli


Bureau / Division: Bureau of Business Services


GPSI Internship Title: Process Automation Analyst - GPSI Intern

GPSI Code: 402





YES NO

Goals and objectives for this internship experience: General goals for the intern will be to better understand how

a state agency operates, to gain knowledge of the department's internal organizational structure, activities and responsibilities

and to build a network of connections at the department through interpersonal communication with fellow employees. The

intern will work within the Document Services Unit of the Bureau of Business Services. The unit provides documentation and

process improvement services to all areas throughout the department. The unit oversees the management of all Departmental

Directives, Manuals, Charters, Templates, and Forms. Some unit members devote time to reviewing and assisting in the

development and revision of hundreds of executive directives, charters and manuals. Other staff members work primarily on

designing, modifying and managing the department’s over 2,000 forms and templates, as well as creating process maps and

workflows. As part of the agency's paperless initiative, a new goal of the unit is to automate processes and create electronic

workflows to replace many of the agency's paper based processes. The main objective for this internship will be for the intern

to learn a variety of policies and procedures in relation to document management and use their skills to assist in the

department’s document management and process improvement initiatives. These initiatives include the transition from

Microsoft Word/Excel forms to more automated Adobe PDF forms as well as the development of electronic workflows to

create more effective and efficient processes. A major component of the internship will be working with subject matter experts

to design and update their business processes, including the creation of process maps using Microsoft Visio. The intern will

work with all levels of employees throughout the department, which will require strong oral communication skills as well as a

high degree of professionalism. The intern will develop forms and workflows using Adobe LiveCycle Designer, SharePoint

and Nintex. The intern may also have the opportunity to develop a training curriculum for workflow development and/or

conduct training for department staff. The intern must have a meticulous attention to detail, strong grasp of software programs

and must be able to effectively research and troubleshoot technological issues in relation to document and workflow

development.

Experiential learning outcomes for the intern based on the goals and objectives: To develop a foundation

of document management principles and practices; to become familiar with the processes for document management; to learn

the fundamentals of continuous improvement, including eliminating waste and streamlining business processes; to develop and

strengthen computer program skills for Microsoft Office products, namely Visio and SharePoint, and Adobe products, as well

as introduce Nintex workflow development; to advance oral communication and interviewing skills; to strengthen research and

troubleshooting skills.



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interviewing, workflow development, continuous improvement (LEAN/Six Sigma)



93



Supervisor’s Name: Michael Duncan, Information Technology Manager/Administrative Coordinator

Agency: UIC Division of Specialized Care for Children

Bureau / Division: Central Administrative Office (Springfield)

Agency Website: www.uic.edu/dscc

GPSI Internship Title: IT Support Specialist Intern

GPSI Code: 403





YES NO

Goals and objectives for this internship experience: The goals for the placement include: to provide awareness of

the variety of IT approaches (and job opportunities); to gain experience in design, implementation, and evaluation of IT

hardware and software platforms; to learn about IT operations and support of an organization based on the ITIL framework; to

complete project work following the Project Management Initiate (PMI) methodology; to observe interpersonal and

organizational dynamics; to gain experience with the latest technology with large enterprise implementations of Microsoft

Exchange, Cisco Wireless roll-outs, and client upgrades to the latest software; and to participate on multiple committees

regarding IT Governance and operations management. The objectives for the placement include: to participate in routine

department functions (i.e., staff meetings, etc.); to participate in project planning meetings and follow-up assignments; to

review IT documents and materials used in IT organization; to assist in IT Service Delivery which includes IT Customer

Service (Service Desk operations, Field Support), IT Infrastructure (Systems, Network, Communications, and Security

Administration and Engineering) and IT Project Management (Project Design, Planning, Execution and Control); to observe a

customer service focused operation; to enhance written and verbal communication skills; and to assist in IT program

development.

Experiential learning outcomes for the intern based on the goals and objectives: The learning outcomes

for the intern based on the goals and objectives include: understanding of the ITIL framework and IT operations; knowledge of

the PMI framework for Project Methodology; and potential certification in technology (i.e., Microsoft, Cisco, etc.)



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95



Supervisor’s Name: Susan Evans

Agency: University of Illinois Springfield

Bureau / Division: Center for State Policy and Leadership

Agency Website: http://www.uis.edu/cspl/about/

GPSI Internship Title: Child Protection Training Academy Intern

GPSI Code: 404





YES NO

Goals and objectives for this internship experience: The goal of the internship at the Child Protection Training

Academy is to provide an eclectic, rewarding and practical experience in the training of the various disciplines related to Child

Protection and Family Advocacy. This internship affords the participant many opportunities to gain a better understanding of

the complex issues related to child abuse and the efforts to effectively train front-line staff. This internship provides the

unique experience of working directly with the Academy staff to execute various trainings using the Residential Simulation

Lab and Mock Court Room. The intern will increase competencies in curriculum development, organizing community out-

reach projects, public awareness, advocacy and event planning.

Experiential learning outcomes for the intern based on the goals and objectives: Outcomes for the intern

upon completion include but are not limited to the following:

-To possess a working knowledge of the child welfare system in Illinois

-The ability to articulate and relate the use of simulations to enhance training of staff

-The opportunity to collaborate in the planning, organizing and support of training events

-The opportunity to co-facilitate in community outreach and other related events

- Collaborate in the design and writing of curriculum



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97



Supervisor’s Name: Edward Carter

Agency: Illinois Department of Innovation & Technology

Bureau / Division: Enterprise Architecture

Agency Website: DoIT.illinois.gov

GPSI Internship Title: Architecture GPSI Intern

GPSI Code: 405





YES NO

Goals and objectives for this internship experience: Goals

To learn DoIT’s mission and nature of the Enterprise Architecture unit’s responsibilities:

• Learn about our customer(s) and relationship building.

• Learn about services that the Enterprise Architecture unit delivers including Strategic, Business, Data, Application,

Infrastructure, and Security Analysis, Modeling, Architecture, and Solutioning.

• Learn about the tools that we utilize to deliver our services.

• Learn about the tools that we utilize to monitor performance of our systems.

• Learn about metrics reporting for systems and resources.

Objectives

Participate in ongoing support and delivery of services for Enterprise Architecture unit including:

• Daily support and maintenance of Enterprise Architecture Infrastructure and Tooling.

• Assigned projects.

• Normal departmental activities.

• Process improvement opportunities.

Lead a small initiative with mentoring from a senior staff.

Experiential learning outcomes for the intern based on the goals and objectives: Learning outcomes

• Intern will demonstrate their knowledge of DoIT’s customers, services, tools, and metrics through participating in

support, projects, departmental activities, and process improvement in the Enterprise Architecture unit.

• As a capstone project intern will integrate what their internship experience by leading a small initiative with minimal

oversight.



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Enterprise Architecture or Business Process Modeling



99



Supervisor’s Name: Brandon Ragle




GPSI Internship Title: Database GPSI Intern

GPSI Code: 406





YES NO


To learn DoIT’s mission and nature of Data Unit’s responsibilities:


• Learn about services that the Data Unit delivers including projects, enhancements, work orders, and maintenance.


• Learn about the tools that we utilize to monitor performance of systems.


Objectives

Participate in ongoing support and delivery of services for Data Unit including:

• Daily support and maintenance







support, projects, departmental activities, and process improvement in the Data unit.

• As a capstone project intern will integrate what their internship experience by lead a small initiative with minimal

oversight.



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101



Supervisor’s Name: Kelley Davidson




GPSI Internship Title: Web/Mobile Developer GPSI Intern

GPSI Code: 407





YES NO


To learn DoIT’s mission and nature of Web Service Unit’s responsibilities:


• Learn about services that the Web Unit delivers including projects, enhancements, work orders, and maintenance.


• Learn about the tools that we utilize to monitor performance of systems.


Objectives

Participate in ongoing support and delivery of services for Web Services Unit including:

• Daily support and maintenance







support, projects, departmental activities, and process improvement in the web services unit.

• As a capstone project intern will integrate what their internship experience by lead a small initiative with minimal

oversight.



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Supervisor’s Name: Chuck Dodson

Agency: State of Illinois Department of Innovation and Technology

Bureau / Division: Public Safety cluster

Agency Website: https://www2.illinois.gov/sites/doit/Pages/default.aspx

GPSI Internship Title: Public Safety GPSI Intern

GPSI Code: 408





YES NO

Goals and objectives for this internship experience: We are looking for resources who could help blueprint the

business processes within the Public Safety Vertical. This task would include an ability to:

• identify and document a functional overview of the agency

• document line of business functions

• create workflow/diagrams with guidance

• Capture non-functional requirements such as key performance indicators and standard reports

• identify and document functional area business processes, and create workflow/diagrams with guidance

• analyze, assess, and document data requirements within the business process to establish a “data dictionary”

consisting of source of data, name, data type, description/purpose, possible values, and any checks or restrictions

• assist in identifying any key performance indicators and standard reports that if automated would provide benefit and

value to the agency

Experiential learning outcomes for the intern based on the goals and objectives: Provides the following

learning outcomes to include but not limited to: deep interaction with government agency processes, procedures, and

personnel; opportunity to conduct market research for technology, training, and policy enhancements to improve services to

State and to the citizens, develop experience and awareness in technology field of business analysis and business process re-

engineering, and use critical analytical skills to identify and develop process improvements.



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