GAIT 2010 Update
CIO CouncilMay 12, 2008
Georgia Technology Authority
GAIT 2010 RFP Overview
• Two RFPs released April 21▪ Stream 1 – IT Infrastructure Services▪ Stream 2 – Managed Network Services
• Only qualified vendors received RFPs▪ Stream 1 – IBM, EDS and Northrop Grumman▪ Stream 2 – AT&T, EDS and Northrop Grumman
Georgia Technology Authority
RFPs Posted on GTA Website
Georgia Technology Authority
A Different Kind of Procurement
• We are looking for a creative solution
• We need to know what the marketplace can do
• Engaging in discussions with potential service providers is key
• This is the right approach for meeting our goal – getting the best IT solution for Georgia
Georgia Technology Authority
Key RFP Provisions
• Human Resources
• Service Level Agreements
• Pricing Methodology
• ITIL Based Industry Best Practices
• Governance Requirements
Georgia Technology Authority
Business Rationale – Infrastructure
• State must reduce its risk
• Complex environment cannot run without proper skill sets, governance and funding
• State lacks skill sets and funding to create a sustainable, well-managed IT infrastructure
• Services view “changes the game” to the state’s benefit – manage more, do less
Georgia Technology Authority
Business Rationale –Managed Network Services
• GTA is a “middle man” between the marketplace and our customers
• GTA adds costs but delivers little incremental value
• GTA must get out of this business but continue to manage telecom services to agencies
Georgia Technology Authority
Human Resource Provisions
• Infrastructure RFP▪ Offers of regular, long-term employment to in-scope employees
• Managed Network Services RFP▪ Offers of regular, long-term employment to designated
employees
• Both RFPs:▪ Credit for years of service with the state▪ No wait time for benefits eligibility ▪ Comparable compensation and benefits ▪ Process to prepare employees to work for service provider
• Final provisions defined during evaluation, negotiation
Georgia Technology Authority
Why are HR provisions not more specific?
• Each potential service provider will make comparable offers
• Agency HR reps will evaluate proposals, take part in negotiations
• By not over-defining offers, we know we will get the best opportunities for staff
Georgia Technology Authority
Next Steps
• May: Vendor Q&A, solutions review
• June: RFP responses due, walk-throughs
• July: Due diligence
• August: Amended responses due
• September: Negotiations
• October: Contract signing
Evaluations will involve teams from GTA and agencies
Georgia Technology Authority
GAIT 2010 is Transformational Change
• Service Levels▪ Measure service provider’s actual performance▪ State and provider agree to service levels and quality
• Pricing Model▪ Provider sets base charge tied to specific service volumes▪ Volumes can be increased or decreased
• Service Management Organization▪ Provides disciplined approach to managing service providers▪ Ensures they deliver to the contract
• ITIL Based Processes▪ Provides a systematic approach to IT service management▪ Recognized as an international standard
Georgia Technology Authority
Questions?
• Current information always available at www.gta.georgia.gov/transformation
• E-mail questions to [email protected]
Georgia Technology Authority