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GALILEO DOCUMENT
PRODUCTION (E-TICKETING)
E-TICKETING
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Cfare eshte nje ET dhe kush jane benifitet e biletave
elektronike?
Termi ET- e-ticket eshte shkurtimi per electronic ticketing pra nje dokument i leshuar neforme elektronike,per qellime ticketing-u, duke mos qene e nevojshme leshimi i njebilete-paper ticket. Kur pasagjeri rezervon dhe agjenti leshon bileten, te gjitha detajete ketij pasagjeri si dhe numri I biletes jane transmetuar direkt ne serverin elektronikte linjes ajrore.
Ne shume raste do t`ju duhet ta printoni ET,ose vet pasagjeri mund ta printoje direktbileten e tij :nga www.viewtrip.com
Benifitet e ET: Nuk ekzistojene probleme si:Humbja e biletes apo vjedhja e saj, pagesat ektra per keto apo PTA,Ticket on Departure,
pra nuk ka shpenzime ektra per pax,si dhe shfrytezimi i mundesive te ofruara ngalinjat ajrore per checkin apo vetesherbimin e check in-it on-line kur ky eshte I ofruarnga linja ajrore.Benifitet e linjes ajrore ka ulje te shpenzimeve administrativekrahasuar me paper ticket.
Nese mund te leshohet nje ET me nje linje te caktuar shikojme :
Availability nese ne fund te rreshtit eshte E linja e lejon ET,
X- linja lejon vetem Paper ticket- Kur eshte bosh linja nuk ka informacion ne availabilitin e Galileo-s dhe kontrollohet
me linjen ajrore nese ka apo jo mundesi per ET
Mbas Availability dhe komandes:TTL1 shikohet nese eshte E ne fund te informacionit.
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GALILEO DOCUMENT PRODUCTION
(E-TICKETING) SISTEMI GALILEO OFRON:
-Printim automatik te biletave per te gjithaitineraret dhe tarifat
-Printim itinerari
-Raport mbi gjendjen e stokut te biletave
-Payment Report/printimin e HMPR
-Invoice dhe informacione te ngjashme tevlefshme per sistemin e back office (MIR) ne rastin
kur eshte I instaluar ky sistem ne agjensine tuajwww.viewtrip.com nje mundesi per te printuar ET ose
duke perdorur dhe viewpoint ose komanden eResponse Capture nga formati i biletes Elektronike.
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GALILEO DOCUMENT PRODUCTION (E-TICKETING)
VEPRIMET NE FILLIM TE DITES
Perpara se te printojme ndonje nga dokumetat e mesiperme duhet tesigurohemi qe:
* Printerat te jene te lidhur me terminalet
HMLM C5F062 DI/DT/DA -Help Me Link Machine
GTID E PRINTERIT , DI DIMAND ITINERARY PRINT, DT DEMANDTICKET, DA DEMAND ACCOUNTS -MIR SYSTEM
HMLD Hows My Link Doing?
HMOMC5F062-U- Help Me Operate Machine Ndryshojme statusin Up neseeshte D -Down
HMOMGTID-ITN per te plotesuar pjesen FM( ForM) qe I referohet si perStokose Lloji i `letres` brenda printerit , ne ekran do shfaqet:
CRT ITN DEV ST FM /
DA674A DA6750D U I
Per te riprintuar dokumetin e meparshem: TSD05599005207490 Ticket suppot Document Ticket nbr bashke me
check digit.
DE-Link Ne rastin kur doni te mos jeni te lidhur me printerat e zyreskomanda perkatese eshte : HMLM/DELINK
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KOMANDAT E TIKETIMIT
Sigurohemi qe e kemi perfunduar rezervimin:
File Fare bashke me Carrier Specific Form of Payment F.S per cash( FS CASH)
FCK CEK FINV12345 INVOICE F4865221110028*D1208 KARTE KREDITI
Commission TMU1Z0 kur komisioni eshte zero.
ER Received From
TKP - Ticket Please /Ticket Print
ELECTRONIC TKT GENERATED TTL FARE EUR99
SUPPORTING DOCUMENTS GENERATED
MIR GENERATED TTL FARE EUR99
RECORD LOCATOR:>*SGDWJO-----------------------------------------------
ITINERARY/INVOICE GENERATED
TKPDID Printojme vetem itinerarin
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KOMANDAT E TIKETIMIT
SPECIFIC PASSENGER/FARE SELECTION TKP1P1-Ticket FF1vetem per Pax1
TKP3 Ticket vetem per FF e 3
TKP2 Ticket FF2 per te gjithe Pax TKP1P3-Ticket FF1 per Pax 3
TKP2P3-5 Ticket FF2 per Pax 3-5-Kur kerkojme te leshojme nje bilete per nje Pax specifik duhet te shenojme patjeter
dhe numrin e FF edhe nqs kemi vetem 1 FF
-Nuk mund te kerkojme te leshojme bilete per 1 Pax me te gjitha FF
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BOOKING FILE DETAILS
Ne momentin qe leshohet bileta, BF update-t automatikisht me tedhenat e meposhtme:
*HTI Historical Tins Information Shikon Nr e biletes dhe totalin ecmimit qe duhet paguar.Prezenca e ET ne *HTI tregon qe biletaelektronike eshte leshuar.
*FF1 FF update (shfaqet dhe Tkt No.)
*HTE Historical Electronic Ticketing data*TE002 shfaq e-tkt me nr2
*TEL shfaq listen e e-tkt
*TEH shikon historikun e biletes elektronike
Ne rastin e anullimit ose ndryshimit te nje rezervimi mbas leshimit te
ET, bileta elektronike nuk eshte ndryshuar ose anulluar por duhet tenderhysh ne kuponat e ETduke I bere exchange ,void apo refund.
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Retrieve E-Ticket/ Payment Report*TE/125960000078Duke perdorur tkt no.
*TE/AF/10APR07PARMRS-Le Blanc duke perdorur daten,Itinerarin dhe emrin e pax
TINS-Ticket & Invoice Numbering System
TINS TABLE:
HMPR Help Me Payment ReportHMPR/12AUG Payment Report 12 Aug
H/HMPR
TRV/63999005051832 Ticket report Void bashke me checkdigit dhe DUHET te behet VOID ne diten e leshimit te biletes.
* Komanda per te pare stokun e biletave:
HMTN/D Help Me Ticket Numbers/Display
ALLOCATED TICKET NUMBER RANGE FOR INT HOST SITE
9900520750 9900520799 50
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Statusi i Biletes Elektronike
Statusi OPEN --- Bilete e paperdorur
CKIN --- PAx duke bere check in
LFTD ---- Pax ne avion
EXCH--- Bileta eshte bere exchange
FLWN--- Pax e ka kryer fluturimin
GALILEO INTERLINE ELECTRONIC TICKETING
TABLE
DT/IAT/DISXX, ku XX Linja Ajrore
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TICKETING MODIFIERS TMU TKT MODIFIERS TE DETYRUESHME
Para se te vendosim komanden TKP duhet qe vendosej :1) menyra epageses,Planting carrier& Filed Fare-in.Dy te parat mund te vendosen dukeperdorur Ticket Modifiers:
- FORM OF PAYMENT: TMU1FS Ticket Modifier Update per FF no.1,Form ofpayment Cash
FS CASH
FCK CEK
FINV12345 INVOICE F4865221110028*D1208 KARTE KREDITI
- PLATING CARRIER: TMU1CYY- Ticket Modifier Update per FF no.1, CarrierYY
- COMMISSION: TMU1Z9 Ticket Modifier Update per FF no.1 , Komisioni 9 %
TKT MODIFIERS OPSIONALE- ENDORSEMENTS: TMU1EBVALID BA ONLY ku EB :endorsment box
MULTIPLE MODIFIERS
TMU1AZ/FCK/Z9 Ticket Modifier Update; Plating Carrier AZ; FOP Cash;Commiss 9%
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TICKETING MODIFIERS TMU
Ndryshimi i TMUTMU1EB@VALID FLTS DATES SHOWN Ndryshojme
Endo Box
TMU1C@BA/F@CK Ndryshojme Plating Carrier dhe
Form of Payment
DELETE TMU
TMU1Z@ -Anullojme komisionin e vendosur
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MANUAL FARE BUILDSistemi Galileo eshte I afte te kuotoje te gjitha fare-et
automatikisht, ka raste kur nuk eshte e mundur ose ju duhet qete zgjidhni nje tarife tjeter. Ne kete situate fare-i duhet tevendoset ne menyre manuale ne menyre qe te leshohet ET.
HAPAT PER NDERTIMIN E NJE CMIMI Manual Fare Build:
FBC - FARE BUILD CREATE
FBU FARE BUILD UPDATE FBF FARE BUILD FILE
Kemi rezervimin e meposhtem:VZSZZA/60 TIANH N297603 AG 99999992 10SEP
1.1TEST/GALILEOMR 2.1TEST/AMAST*P-C06DOB01MAR01
1. AZ 511 X 06APR TIAMXP HK2 1210 1410 O* E SU 4
2. AZ 116 X 06APR MXPAMS HK2 1455 1650 O* E SU 43. AZ 107 X 14APR AMSFCO HK2 0945 1200 O* E MO 5
4. AZ 510 X 14APR FCOTIA HK2 1300 1430 O* E MO 5
FONE-TIAT*GALILEO ALBANIA
TKTG-T*
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FBC FARE BUILD CREATE FBCP5 Fare Build Create Pax 5
FBCP3-5 Fare Build Create Pax 3, Pax 4 dhe Pax 5 FBCS2-3 Fare Build Create Segmenti 2 dhe 3
FBCP2/S2-3 Fare Build Create Pax2 perSegmentin 2dhe 3
FBCP5*C08 Fare Build Create per Pax 5 qe eshte Chd 8vjec
FBCCAZP01 TEST/GALILEOMR *ADT 01 OF 02
X CTY CX FLT CL DATE TIME ST FB / TD NVB NV A BG
. TIA AZ 511 X 06APR 1210 OK @.............. ..... ..... @.. 1
O MXP AZ 116 X 06APR 1455 OK @.............. ..... ..... @.. 2O AMS AZ 107 X 14APR 0945 OK @.............. ..... ..... @.. 3
O FCO AZ 510 X 14APR 1300 OK @.............. ..... ..... @.. 4
. TIA FARE @../........ EQ .../........ ROE @...........TAX 1 ......./.. 2 ......./.. 3 ......./.. 4 ......./..
5 ......./.. 6 ......./.. 7 ......./.. 8 ......./..
TTL (INC TAX) @....... FC
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FBU FAREBUILD UPDATETabelen e mesiperme mund ta plotesojme me ane te komandes
Fare Build Update FBU FBUFB/YAHPX FB Fare Basis
FBUBG/20K BG- Baggage
FBUFARE/EUR230.00 Fare
FBUROE/0.1222 ROE Rate of exchange
FBUFC/TIAMXPAMSFCOTIA FC Fare Construction
FBUTTL / Total Fare+Tax FBUNVB/20APR07
FBUNVA/20MAY07
FBUTAX1/10.00AL+TAX2/16.00YQ+TAX3/5.00YQ
FBUEB/NO CHANGE PERMITTED EB Endorsements
Box *FB - kthehemi tek MASKA qe po plotesojme
*FBTAX hapim dritaren e taksave te Fare-t qe po ndertojme
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FBF FARE BUILD FILE
P01 TES
T/GALILEOMR *ADT 01 OF 02X CTY CX FLT CL DATE TIME ST FB / TD NVB NV A BG
. TIA AZ 511 X 06APR 1210 OK XAPR6M ..... ..... 20K 1O MXP AZ 116 X 06APR 1455 OK XAPR6M ..... ..... 20K 2
O AMS AZ 107 X 14APR 0945 OK XAPR6M ..... ..... 20K 3
O FCO AZ 510 X 14APR 1300 OK XAPR6M ..... ..... 20K 4
. TIA
FARE EUR/ 120.00 EQ .../........ ROE @...........
TAX EUR 1 10.00 AL 2 24.00 YQ 3 48.00 XY 4 ......./..5 ......./.. 6 ......./.. 7 ......./.. 8 ......./..
TTL (INC TAX) EUR 202.00 **GENERATED TOTAL**
Pasi kemi plotesuar tabelen e mesiperme , Fare e ndertuar e ruajme me njeren ngakomandat
e meposhtme:
FBF Ruan cmimin e pasagjerit te shfaqur ne ekran FBFALL Ruan cmimin per te gjithe pasagjeret
FBFCAZ Ruan cmimin per pasagjerin me plating carrier
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AMEND, IGNORE, DELETE A FILE FARE BUILD
AMEND
AF
ILEFAR
E *FB1 ----DISPLAY FF NE FARE BUILD FORMAT
FBU ---- PER TE NDRYSHUAR TE DHENAEKZISTUESE
FBUEB/ -----DELETE ENDORS
EMENTS
FBF
IGNOREFAREBUILD FBI
RESTOREFILEFARESFF1@R
FF1P2@R
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EXCHANGE TICKETS
TKT Exchange
HAPAT QE NDIQEN PER TE BERE TKT EXCHANGE
1. BEJME NDRYSHIMET E DUHURA NE REZERVIM ( ITINERARIN ,DATEN ETJ)
2. RIKUOTOJME REZERVIMIN (AUTOMATIK / MANUAL)
3. LLOGARISIM DIFERENCEN NESE KA
4. LLOGARISIM TAKSAT NE MENYRE QE KLIENTI TE MOS PAGUAJ PERSERI PER TENJEJTAT TAKSA
Ne rastin kur pax nuk ka kryer asnje segment te udhetimit. Mbasi e rikuoton me datat e ndryshuarahapim masken e pare me komandat :
*FB1 NA SHFAQET MASKA E FAREFBUTAX1/+TAX2/+TAX3/+TTL/ ......... Ne kete menyre fshijme TAX qe pasagjeri I ka
paguar tashme
FBUTAX1/10.00XX+TAX2/12.00YQVendosim taksat shtese nese ka ose gjobenperkatese nese ka te tille
FBF -----Ruajme cmimin e ri
RECEIVED FROM & ERNese pax e ka kryer nje pjese te udhetimit atehere gjoba i shtohet fare-it (sipas kerkeses se linjes
ajrore), duke perdorur Manual FARE Build,create dhe FBF.
TMU1FEX0551234567888 Ticket Modifier Update FF1, Form of Payment Exchange ,TKNO
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EXCHANGE TICKETS
Tabela e meposhtme eshte plotesuar automatikisht nga sistemi ,Exchange Infoduhet te Vendoset ne kete
tabele me ane te tastit Tab.*EX **TICKET FOR**: TEST/GALILEOMR PSGR 1/ 1NEW FARE: EUR 99.00 EQUIV:...........TX1: 12.00 AX TX2: 0.00 TX3: 0.00 TX4: 0.00*EXCH TICKET*: TICKET NUMBER THRU TICKET NUMBER NO. CPNS
05599005207350 . .............. 04COUPONS FOR TKT1:1234 TKT2:.... TKT3:.... TKT4:....
PD TAXES
1:12.50.AL 2:151.54XT 3:........ 4:........PD TAXES 5:........ 6:........ 7:........ 8:........
TTL VALUE:EUR99.00... BSR:...... ORIG FOP:S..............*ORIG ISSUE*: TICKET NUMBER ORG/DES CITY DATE IATA CODE
.............. TIA/MXP TIA 10SEP07 9999999 Press Enter
Vendosim menyren e pageses se Diferences>*MR TOTAL ADD COLLECT 50.00 EUR/FS...........................................................( Enter)
/F.........................................................../F...........................................................
.................................................................................................................................................................................................................................................................................................>*MR TOTAL ADD COLLECT 50.00 EUR Totali qe duhet te paguaje pax/FS..........................................................
TICKET MODIFIERS UPDATED..TKP
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REFUND E-TKT
Nese duam te bejme refund te nje bilete te paperdorur te kthyer nga pasagjeri : TKT: 0559900 520730 NAME: TEST/GALILEO
TRNE05599005207302/05SEP07 Refundtkt
>*TRN1 PAGE 1 OF 4
DATE OF REFUND: 06SEP07 ORIGINAL COMM RATE 0.00 CURRENCY EUR
ISSUE DATE OF REFUNDED DOC 05SEP07 AIRLINE AZ DOM/INT I
PASSENGER NAME TEST/GALILEO
DOCUMENT NUMBER 05599005207302 THRU DOC
UNUSED COUPONS FOR DOC1: 1234 DOC2: DOC3:UNUSED COUPONS FOR DOC4: DOC5: DOC6:
CASH AMT EX TAX PAID 99.00 CASH AMOUNT USED 0.00....
CREDIT AMT EX TAX PAID CREDIT AMOUNT USED ........
TOTAL TAX AMOUNT PAID 161.89 CANCELLATION CHARGE 0.00....
UNUSED TAXES TO BE REFUNDED Y / N Y
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REFUND E TKT>*TRNTAX Plotesojme taksat qe do ti kthehen pasagjerit
TX1 12.50..AL TX2 4.00...HA TX3 10.00..IX TX4 5.00...HBTX5 12.54..IT TX6 3.62...VT TX7 12.67..FR TX8 4.00...IZ
TX9 7.56...QX TX1090.00..YQ
-------------------------------------------------------------------------------------------------------
>*TRN2 A/L AUTHORITY ..... Plotesohet ne rastet kur duhet te bejme Refund PaxFacility Charges(PFC)
REFUNDED PFC AIRPORT CODE AND CHARGE INDICATORPFC1... ..... PFC2... ..... PFC3... ..... PFC4... .....
CREDIT CARD CODE CARD NUMBER
EXPIRY DATE REFUND AMOUNT ........
CREDIT FOP CODE NUMBER
EXPIRY DATE REFUND AMOUNT ........
COMM PERCENT/AMOUNT ON CANCELLATION CHARGE ...../ ........
TOUR CODE NET Y/N N NET FARE AMTTOTAL CREDIT REFUND DUE 0.00
TOTAL CASH REFUND DUE 260.89 THIRD SCREEN Y/N NThird Screen hapet dhe plotesohet vetem ne rastet kur jane perdorur 2 karta krediti
per pagesen
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REFUND E-TKTNese bejme retrieve BF dhe *HTE atehere do kemi pamjen e meposhtme:ISSUED: 05SEP07 FOP:CASHPSEUDO: 3OZ4 PLATING CARRIER: AZ ISO: AL IATA: 99999992
USE CR FLT CLS DATE BRDOFF TIME ST F/B FARE CPNRFND AZ 0507 X 23APR TIAFCO 1520 OK XPREU6 1
NVB23APR NVA23APRRFND AZ 0328 X 23APR FCOCDG 1805 OK XPREU6 2
NVB23APR NVA23APRRFND AZ 0301 X 30APR CDGMXP 0700 OK XPREU6 3
NVB30APR NVA30APR
RFND AZ 0506 X 30APR MXPTIA 0925 OK XPREU6 4NVB30APR NVA30APR
Nese duam te marrim info rreth biletave te bera Refund
HMPR/CAZ/01JUN-30JUN/REF Shikojme Biletat e refunduara vetemper AZ per datat perkatese.
HMPR/REF/01OCT-08OCT
HMPR/ALL
Duke e ditur qe TINS report qendrojne ne sistem deri ne (32 historicdates) dmth deri ne 90 dite aktuale dhe nqse refundi behe jashteketyre datave dhe pergjigjja e sistemit eshte:
REFUND NOT PERMITTED-TICKET NUMBER NOT IN TINS
Atehere PAX duhet te aplikoje tek linja ajrore per refund.
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REVALIDATION Nese pax ndryshon vetem daten e fluturimit ndersa ititinerari & linja ajrore nuk
ndryshon atehere kemi te bejme me Revalidation
M6S
NB0/60 TIANH N297603 AG 99999992 26S
EP1.1TEST/GALILEOMR
1. AZ 507 Y 20MAR TIAFCO HK1 1620 1750 O* E TH
2. AZ 510 Y 30MAR FCOTIA HK1 1300 1430 O* E SU
** FILED FARE DATA EXISTS ** >*FF
** VENDOR LOCATOR DATA EXISTS ** >*VL
** SERVICE INFORMATION EXISTS ** >*SI
** TINS REMARKS EXIST ** >*HTI
** ELECTRONIC DATA EXISTS ** >*HTEFONE-TIAT*GALILEO
FOP -S
DO E NDRYSHOJME DATEN E NISJES NE 22 MAR .PASI E NDRYSHOJME DHE *THE SHOHIMSE NE BILETE NUK ESHTE NDRYSHUAR DATA
TKT: 055 9900 520745 NAME: TEST/GALILEOMR
ISSUED: 26SEP07 FOP:CASH
PSEUDO: 3OZ4 PLATING CARRIER: AZ ISO: AL IATA: 99999992
USE CR FLT CLS DATE BRDOFF TIME ST F/B FARE CPNOPEN AZ 0507 Y 20MAR TIAFCO 1620 OK YRTAL3 1
OPEN AZ 0510 Y 30MAR FCOTIA 1300 OK YRTAL3 2
FARE EUR 515.00 TAX 12.50 AL TAX 77.77 XT TAX
TOTAL EUR 605.27
CARRIER RESTRICTIONS APPLY
TIA AZ ROM 346.64AZ TIA 346.64 NUC693.28END ROE0.74
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REVALIDATIONTKRETS1/TN0559900520745/C1 Ticket Revalidate Electroinc
Tkt,Seg.1/Tkt No. Kuponi1Pergjigjja e sistemit :
ELECTRONIC TICKET REVALIDATED
Nese bejme *HTE shohim qe data tashme eshte ndryshuar ne 22 Mar
TKT: 055 9900 520745 NAME: TEST/GALILEOMRISSUED: 26SEP07 FOP:CASH
PSEUDO: 3OZ4 PLATING CARRIER: AZ ISO: AL IATA: 99999992
USE CR FLT CLS DATE BRDOFF TIME ST F/B FARE CPN
OPEN AZ 0507 Y 22MAR TIAFCO 1620 OK YRTAL3 1
OPEN AZ 0510 Y 30MAR FCOTIA 1300 OK YRTAL3 2
FARE EUR 515.00 TAX 12.50 AL TAX 77.77 XT TAX
TOTAL EUR 605.27CARRIER RESTRICTIONS APPLY
TIA AZ ROM 346.64AZ TIA 346.64 NUC693.28END ROE0.74