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A-Z GUIDE GAMEDAY
Transcript

A-ZGUIDE

GAMEDAY

2014 SEASON SCHEDULEPRESEASON

FRI AUG 8 EAGLES 7:00PM FOXTHU AUG 14 JAGUARS 7:00PM ESPNFri Aug 22 @ Seattle 9:00pm FOXThu Aug 28 @ Cleveland 7:00pm FOX

REGULAR SEASONSUN SEP 7 BILLS NOON FOXSun Sep 14 @ San Francisco 7:30pm NBCMon Sep 22 @ New York Jets 7:30pm ESPNSUN SEP 28 PACKERS NOON FOXSun Oct 5 @ Carolina Noon* FOXSun Oct 12 @ Atlanta Noon* FOXSUN OCT 19 DOLPHINS NOON* CBS Sun Oct 26 @ New England Noon* FOXSun Nov 2 ByeSun Nov 9 @ Green Bay 7:30pm* NBCSUN NOV 16 VIKINGS NOON* FOXSUN NOV 23 BUCCANEERS NOON* FOXThu Nov 27 @ Detroit 11:30am CBSTHU DEC 4 COWBOYS 7:25PM NFLNMON DEC 15 SAINTS 7:30PM ESPNSUN DEC 21 LIONS NOON* FOXSun Dec 28 @ Minnesota Noon* FOX

All games Central Time, HOME GAMES IN CAPS AND BOLD* Game time subject to flexible scheduling

Every Play

On game days, use theChicago Bears Official

Mobile App to accessin-stadium video with live camera angles, replays,

and NFL RedZone - availableexclusively inside Soldier Field.

See replays of

this season.

Chicago Bears Official Mobile app for your phone

IMPORTANT CONTACT INFORMATION

Bears Administrative Office(847) 295-6600

Halas Hall, 1920 Football DriveLake Forest, IL 60045

ChicagoBears.com

Soldier Field Management (SMG) – Lost & Found (312) 235-7000

1410 S Museum Campus Drive, Gate 14Chicago, IL 60605

SoldierField.net

Soldier Field Gameday SecurityText the keyword “BEARS” followed by the issue and location where assistance is needed to 69050 or call (312) 235-7999

Bears Ticket Sales & Service(847) 615-BEAR (2327)

(888) 79-BEARS (23277)[email protected]@Bears.nfl.net

Bears Pro Shop (312) 235-7205

(866) 805-8555 Customer ServiceStore.ChicagoBears.com

Aramark(Concessions)(312) 235-7055

Standard ParkingMuseum Campus Lots

31st Street / McCormick Place(312) 235-7724

SoldierField.ClickandPark.com

LAZ Parking ChicagoMillennium Garages

(312) 616-0600MillenniumGarages.com

We will consistently deliver the best gameday experience for the best fans in the NFL in a safe,

clean and friendly environment. Fans First!

Chicago Bears Stadium Experience Team’s Mission Statement

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Alcohol/Drugs… Alcohol is strictly prohibited from being carried into Soldier

Field, and violators are subject to ejection without refund. The use of illegal drugs,

underage drinking and drinking alcohol on the public way and surrounding parklands

is prohibited and violators are subject to arrest or citation from the Chicago Police

Department. Individuals must be 21 years of age or older and show proper identi-

fication to purchase or consume alcoholic beverages. There is a maximum of two

alcoholic beverages per purchase from a concession stand, portable or an in-seat

vendor. Guests may be in possession of a maximum of two alcoholic beverages at

one time. Alcohol sales begin two hours prior to kickoff and are discontinued at the

end of the third quarter for day games and five minutes into the third quarter for

night games or earlier at the discretion of stadium management.

Automated Teller Machines (ATMs)… Chase ATMs are conveniently

located in the following areas throughout the stadium: Dr Pepper Patio located

in the South Courtyard, Section 128, United Club Section 314, Section 350, North

Garage near the Bears Pro Shop. Soldier Field ATMs are also located: outside Gate 10,

Sections 101, 117,138, 321, 342, 439, inside Gate 38 - North Garage Level 3.

Be Chicago Loud… When we’re on defense, you, the fans, have one job.

You live in the Windy City, a town nicknamed for noise. Whether it’s the “L” roaring

through the city, or spirited debates at corner bars, Chicago is a city with the volume

turned up. So this year, when the other guys are on offense, we need to hear you.

You’re an extra player on the field. A loud, screaming, 61,500 man advantage. We

need the Second City to disrupt every third down. We need you to wear your passion

in your throat. Are you ready to be Chicago Loud?

Bag Policy... Based on recommended NFL public safety best practices,

we strongly encourage fans to not bring any bags. One (per person) of the

bags listed below will be permitted inside Soldier Field.

• Bags that are clear plastic, vinyl or PVC and do not exceed 12”x6”x12”

• One-gallon re-sealable 10”x10”x2” clear freezer bag

• Women’s clutch purse (small bag roughly the size of a hand) with one of

the clear plastic bags

• Medical bags for accompanying patron

All items subject to search. All other bags will be denied. Prohibited items

include, but are not limited to: purses larger than a clutch bag, coolers,

briefcases, backpacks, fanny packs, non-clear cinch bags, luggage of any

kind, seat cushions with zippered covers, pockets or flaps, computer bags,

camera bags, and any bag larger than the permissible size.

For a complete list of Prohibited Items, see “Prohibited Items”. Guests must

return unauthorized items to their vehicles. The Bears and SMG/Soldier Field

Management cannot safeguard items which are not permitted to be brought

into the stadium. There will be no exceptions.

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Bears Playbook…Your interactive guide to every Chicago Bears home game.

Pay attention to the Soldier Field videoboards throughout the game for special

offers and discounts.

Code of Conduct… Courteous behavior and being respectful of others is

expected of all guests at Chicago Bears games. Unruly or inconsiderate behavior

will not be tolerated and may be grounds for ejection from the stadium and/or

revocation of ticket privileges. Such behavior includes, but is not limited to: abuse

of intoxicants, profane, disruptive or abusive language or gestures, offensive or

disorderly conduct, throwing any object, excessive standing in the seating area,

standing or sitting in the aisles, smoking anywhere in the stadium, bringing any

prohibited items into the stadium, possessing alcohol in a No Alcohol section,

possessing more than two alcoholic beverages at a time, entering or attempting to

enter the field level or playing field, wearing or displaying any apparel with profane

or abusive language, failure to follow the instructions of stadium security and/

or crowd management personnel, actions that may harm or endanger others and

any other conduct that is deemed inappropriate in a public setting. Visiting teams

fans are our guests; harassment of any fans will be considered unruly behavior

and grounds for ejection. Each guest should hold his or her ticket and be ready to

display it to stadium personnel to verify their seat location. Guests sitting in un-tick-

eted areas are subject to ejection from the stadium. Sending prank text messages

can lead to the revocation of ticket privileges. Guests who cannot conform their

conduct to these rules are not welcome at Chicago Bears games. The Season Ticket

Holder is responsible for the conduct of users of tickets issued to the Season Ticket

Holder, even if the Season Ticket Holder gives away or sells their tickets to a game.

Concessions… Aramark is the exclusive food and beverage concessionaire at

Soldier Field. For a complete listing of food and beverages available, please check

the Chicago Bears Mobile App, visit ChicagoBears.com, or any Fan Services booth

on gameday.

Designated Driver… Stop by a Fan Services booth and pledge to be a desig-

nated driver. Participants must show a valid driver’s license and be 21 years of age

or older. Participants will sign a pledge form promising not to drink alcohol at the

game and to provide safe transportation home for their group. Designated Drivers

receive a giveaway, coupon for a complimentary Dr Pepper Snapple Group foun-

Guests committing an “extreme violation” of our Code of Conduct will result

in ejection and may result in the revocation of season ticket privileges and

Permanent Seat Licenses. Those offenses include, but are not limited to

entering or attempting to enter the playing field or assaulting any guest or

staff member. Any repeated violations of our Code of Conduct can result in

forfeiture of season ticket privileges and Permanent Seat Licenses.

Based on NFL Best Practices, fans that are ejected from Bears games

for fan conduct violations may be subject to take an online Fan Conduct

Awareness Class and pass the exam before being given the opportunity to

return to Soldier Field for Bears games.

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tain beverage and a promo code to enter into the Responsibility Has Its Rewards

Sweepstakes for a chance to win a trip to the Pro Bowl or Super Bowl – sponsored

by the NFL and TEAM Coalition. They are also entered for a chance to win Designated

Driver of the Game, including $50 in Bears Bucks to use at the Bears Pro Shops.

Elevators/Escalators… One elevator is located in the southeast corner of

the Dr Pepper Patio in the South Courtyard inside Gate 6 providing service from the

Grand Concourse to the Verizon Mezzanine Level. A second elevator is located in the

southwest corner of the stadium on the Verizon Mezzanine Level behind Section

128 providing access from the Verizon Mezzanine Level to the Media Deck and the

West Grandstand. All elevators are ADA accessible. Due to limited availability, we ask

that only those guests with special needs use the elevators.

Evacuation… Should there be an immediate need to evacuate the stadium, fans

will be given instructions via the public address system and/or the video board. It

is recommended that you familiarize yourself with the two exits nearest to your

seats. An evacuation plan video will be displayed on the video boards pre-game

to educate fans.

EVACUATION ROUTES:VERIZON MEZZANINE LEVEL:

Sections 101 through 108 or 154 and 155…proceed up to the Verizon

Mezzanine concourse, turn right or left and continue toward the northeast

corner of the stadium and exit through the East Gates.

In Sections 110 through 153… proceed up to the Verizon Mezzanine Concourse

and turn right or left to the nearest stairs or ramp, down to the Grand

Concourse and exit out the nearest gate.

MEDIA DECK LEVEL:

Sections 228 through 246… proceed up to the Media Deck Concourse, turn right

or left and exit down the ramp or stairs in the southwest or west side of the

stadium. Continue to the Grand Concourse and exit out the South or West Gates.

END ZONE LEVELS:

Sections 248 through 256 and Sections 348 through 357… proceed either up

or down your aisle to the North Colonnade Level Concourse, turn either right or

left and exit out the nearest gate.

In Sections 218 through 226 and Sections 318 through 326 and Miller Lite

Loft sections 422 through 426 … proceed either up or down your aisle to the

South Colonnade Level Concourse, turn either right or left to the nearest ramp

or stairs and down to exit out the nearest gate.

WEST GRANDSTAND LEVEL:

Sections 330 through 344 and Sections 427 through 447… proceed either up

or down your aisle to the West Colonnade Level Concourse, turn either right or

left to the nearest ramp or stairs and down to exit out the North Gates, South

Gates or West Colonnade Exterior Stairs.

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Family Restrooms… Family restrooms are located in the Dr Pepper Patio in

the South Courtyard, as well as near Sections 121, 146, 154, 320, 354, 435, 437, 439;

as well as the United Club 100 level (south end), and Sections 202, 216.

Fan Services… To assist with questions and listen to fans’ concerns, Fan

Services team members will be stationed at eight Fan Services booths located

throughout the stadium in the areas outlined below. The Fan Services staff will also

be roving the concourses throughout the stadium to provide added customer service.

Among the services provided are the Designated Driver program, identification

wristbands and “First Game” certificates, assistive listening devices and pagers

(Gate 0 only), feedback forms and Gameday A - Z Guides.

Fan Services Booths are located: inside Gate 0, Xfinity Bears Den inside Gate 19,

Verizon Mezzanine Concourse - Sections 119, 138, Colonnade Level Sections 320,

332, 350, Grandstand Level Section 444, Concierge desks in the United Club.

Feedback… We want to hear from you! Visit ChicagoBears.com and click on the

“Contact Us” link at the bottom of the page. You can also call our Ticket Sales and

Services Team directly at (847) 615-BEAR (2327).

Fight Song… “BEAR DOWN, CHICAGO BEARS”

Composed by Al Hoffman

Bear down, Chicago Bears, make every play clear the way to victory;

Bear down, Chicago Bears, put up a fight with a might so fearlessly.

We’ll never forget the way you thrilled the nation with your T-formation.

Bear down, Chicago Bears, and let them know why you’re wearing the crown.

You’re the pride and joy of Illinois, Chicago Bears, bear down.

UNITED CLUB LEVELS:

Sections 202 through 216… proceed up to the United Club 200 Level

Concourse, turn right or left and exit down through the nearest stairs to

ground level, out through the East Gates.

Sections 301 through 317…proceed either up or down to the United Club 300

Level Concourse and continue through the exit doors to the East Colonnade

Concourse and exit down the East Colonnade Exterior Stairs. Or, take the near-

est interior stairs down to ground level, out through the East Gates.

PRESS BOX OR A SUITE:

Exit out through the back of the press box or Suite, turn either right or left to

the nearest stairs down to the East Colonnade Concourse and proceed to the

East Colonnade Exterior Stairs. Continue down to ground level.

GUEST WITH A DISABILITY:

If you require assistance, please see the nearest usher. Our usher staff has

been trained to assist you to the nearest exit or Area of Refuge during an

evacuation. Once you have left the stadium, proceed as far away from the

gates as possible.

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First Aid/Medical Services… Soldier Field First Aid Stations are located

in the following areas:

• Inside Gate 17 on the Grand Concourse in the Xfinity Bears Den

• Colonnade Concourse, behind Section 339

• United Club 300 Level, across from north elevators, behind Section 304

• Several roving medical teams throughout the stadium

Automated External Defibrillators (AEDs) are located throughout the stadium and

at First Aid stations.

Kids Club… The Chicago Bears Kids Club is open to young Bears fans ages 5

to 12. There are two membership types with great offerings including special Kids

Club only items, events, and contests. To register, visit ChicagoBears.com/kidsclub.

Lost & Found… During the game lost and found is located at the Gate 1 Guest

Services office; after the game all lost items found will be taken to the Soldier Field

management office at Gate 14. The item will be held by stadium management for

30 days before being discarded. To claim your item, please call (312) 235-7000.

Lost Children & Missing Persons… Lost children and missing persons

will be escorted to the Gate 1 Guest Services office. A youth officer will be present

to handle the report of a lost child and assist with locating their parent or guardian.

Identification wrist bands for children are available at all Fan Services booths.

Merchandise/Bears Pro Shops… Bears Pro Shops are located at the

north entrance of the stadium inside Gate 47 (from inside up the ramp from Section

148, northwest corner of the Verizon Mezzanine Level), south end of the United

Club 100 level (Club and Suite holders only), and the Dr Pepper Patio in the South

Courtyard inside Gate 3 next to the Mezzanine ramp.

Gates… “Don’t Wait, Get to the Gate: The Game Starts with the Anthem”.

Enhanced NFL public safety measures may lead to increased entry times to

the game, and we don’t want you to miss any of the pre-game excitement.

Stadium gates open two hours prior to kick-off. We STRONGLY ENCOURAGE

fans to arrive early and be patient when entering the stadium. The enhanced

public safety procedures at stadium gates recommended by the NFL will

increase comfort and safety of fans at the game, but will require extra time

for inspections and screening. You and your belongings may be searched

upon entry into Soldier Field. We suggest you not bring any bags; only one

NFL approved bag per person will be permitted (see “Bag Policy”). By tender-

ing your ticket and entering the stadium, you consent to such searches and

waive any related claims that you might have against the NFL, its member

clubs, their affiliates, and stadium landlord – their agents. If you elect to not

consent to the searches, you will be denied entry to the stadium. Every guest

must pass through a security checkpoint. No re-entries are permitted. All

gates at Soldier Field are ADA accessible.

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News/Announcements… Stay connected! Keep up to date with official

Chicago Bears news and announcements while you’re at Soldier Field:

Parking… Most parking facilities immediately surrounding the stadium require a

pre-paid parking coupon. These facilities open four hours prior to kickoff and close

two hours after the game. Parking lots may close earlier at the discretion of the

Chicago Park District and stadium management.

A limited number of single game parking passes for various lots servicing Soldier

Field may be purchased in advance by visiting SoldierField.ClickandPark.com.

Fans without full season coupons can also park at the Southwest Parking

Facilities at McCormick Place Lot B ($30) or in the Millennium Park Garages ($32) and

utilize the free shuttles to the stadium. The parking shuttles drop-off and pick-up

area is located on 18th St., just west of Lake Shore Drive. Both shuttles continue until

2 hours after the game.

There is also cash parking available at McCormick Place Lot C - Lakeside ($21).

No shuttle service available.

For more information on cash/individual game parking lots and garages, visit

the Fan Services page at ChicagoBears.com, SoldierField.ClickandPark.com or

MillenniumGarages.com.

Buses, taxi cabs, and limousines will not be allowed to enter Soldier Field

Campus starting 90 minutes after kick-off until one hour after the game is over.

Violators are subject to ticketing, towing and prosecution. No exceptions. Buses

may drop-off and pick-up guests on Columbus Drive, north of Balbo. Buses cannot

drop off or pick up guests on any other area roadway.

1. Download the Chicago Bears Official Mobile App. For the latest news, exclu-

sive videos, team stats, live scoring, replays of every play (available exclusively

inside Soldier Field) and more, text BEARS to 51288 or search for ‘Chicago Bears’

in the Android Marketplace, Apple App Store or Blackberry App World.

2. Follow our three Twitter accounts for up-to-the minute alerts - @ChicagoBears

for team news and updates, @ChiBearsPromos for events, player appearances

and promotions and @ChiBearsSTH for Season Ticket Holder updates and news.

Oversized Vehicles / Limousines: Cash parking is located at the Adler

Planetarium Lot, on a first-come, first-served basis for $121. Oversized vehicles

(bus, campers, etc.) can be reserved at the Adler Lot for $121 plus a $5 transac-

tion fee by visiting SoldierField.ClickandPark.com. When available, buses and RVs

can also park at the 31st St. McCormick Place Lot B for $50.

“Family Friendly” (Alcohol Free) Parking Lots: Family Friendly parking is

located south of the Adler Planetarium ($49), and at the 31st Street Beach Lot

($25). No alcohol consumption is permitted in these lots. For information, visit

SoldierField.ClickandPark.com.

Prohibited Parking in Residential Areas: Parking is prohibited in the residential

areas surrounding Soldier Field. The area is bordered by Roosevelt Road on the

north, Cermak Road on the south, Lake Shore Drive on the east and Clark Street

on the west. Violators are subject to ticketing and towing.

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Policies: The following elements are prohibited in all parking lots and garages:

(includes 31st St. McCormick Place Lot B)

• Tailgating during games and after night games

• Consumption of alcohol in the Family Friendly lots

• Advertising banners or displays

• Disorderly conduct

• Deep fryers or any oil-based cooking or frying

• Picketing or political campaigning

• Saving parking spaces

• Tents or canopies of any size

• Tethered blimps, balloons, and other oversized inflatables

• Uncovered fire pits

• Weapons, fireworks

• Set-ups or games utilizing sidewalks and/or streets

• Solicitation or distribution of any unauthorized item

Note: Grills and fire pits are not permitted in enclosed parking garages and

the lower level of the Waldron Deck lot.

Solicitation/Distribution: Solicitation or distribution of any unauthorized item

is not permitted in parking facilities, the stadium’s outer perimeter, or within

the stadium.

Revocable License: A parking coupon is a revocable license. The license is

subject to revocation if the user of the coupon engages in unruly or inconsid-

erate behavior at a Bears home game, or otherwise violates parking, stadium

policies or the Bears Fan Code of Conduct. Standard Parking reserves the right

to impose at any time rules relating to the conduct of patrons at the facilities

they manage.

Tailgating: Tailgating is allowed on all surface lots of the Museum Campus,

the upper level of the Waldron Deck and the Southwest Parking Facilities

(McCormick Place 31st Street Lot B only). Party set-ups and grills that exceed

the one designated parking space are prohibited. Tailgate set-ups cannot

block vehicles entering or exiting the parking lots; set-ups in violation will be

removed. Open containers of alcohol are not permitted outside of the parking

lots, on the surrounding parklands or on the shuttles. Chicago Police Officers

will issue citations for violators. Tailgating during the games or after night

games and consuming alcohol in the “Family Friendly” No Alcohol lots are all

prohibited.

Security: For assistance, security teams are located near the parking lots’

cashier booths or the top and bottom of the ramp in the Waldron Deck. Fans

can also text the keyword “Bears” and describe the issue and location to 69050

(available three hours pregame to one hour postgame), call the security hotline

312-235-7999 or Standard Parking at 312-235-7724.

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Prohibited Items… For the comfort and safety of all guests the following

items are not permitted to be brought into the stadium:

• Weapons/firearms

• Alcoholic beverages

• Any bag, case or purse other than the NFL approved clear bags

(see “Bag Policy” below)

• Seat cushions with zippered covers, pockets or flaps

• Balloons and beach balls

• Cameras with lenses that exceed 6” when fully extended

• Cans, bottles, or other beverage containers

• Clothing or signage with offensive or vulgar language

• Confetti

• Any coolers and ice chests (includes soft sided)

• Fireworks, smoke bombs

• Illegal drugs

• Laser pens and pointers

• Noise-making devices (i.e. horns, whistles, etc.)

• Poles to display banners or flags

• Strollers

• Umbrellas

• Video or movie cameras

• Smokeless cigarettes/e-cigarettes

• Any other items deemed to be dangerous or inappropriate

Public Transportation… The Transportation Center, (a.k.a. “East Museum

Lot”) at the corner of McFetridge and Museum Campus Drive, is where CTA, Metra

shuttle, and Pace bus services will be available for fans’ drop-off and pick-up. For

schedule and route information, please contact the Regional Transit Authority at:

Bag Policy...Based on recommended NFL public safety best practices, we

strongly encourage fans to not bring any bags. One (per person) of the bags

listed below will be permitted inside Soldier Field.

• Bags that are clear plastic, vinyl or PVC and do not exceed 12”x6”x12”

• One-gallon re-sealable 10”x10”x2” clear freezer bag

• Women’s clutch purse (small bag roughly the size of a hand) with one

of the clear plastic bags

• Medical bags for accompanying patron

All items subject to search. All other bags will be denied. Prohibited items

include, but are not limited to: purses larger than a clutch bag, coolers, brief-

cases, backpacks, fanny packs, non-clear cinch bags, luggage of any kind, seat

cushions with zippered covers, pockets or flaps, computer bags, camera bags,

and any bag larger than the permissible size. THERE WILL BE NO EXCEPTIONS!

Strollers: Strollers are not permitted in the seating area. Fans can check strollers

during games through October outside at Gate 8 or in the United Club at the

Concierge desks on the Club 100 level. No other prohibited item can be checked.

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(312) 836-7000 or rtachicago.com. Due to limited parking on gameday, we strongly

encourage utilizing public transportation.

Metra Commuter Trains

For more information regarding schedules, locations, and fares, log on to

Metrarail.com or call (312) 322-6777.

From Ogilvie Transportation Center (OTC) and Union Station: From OTC and

Union Station, the #128 Soldier Field Express buses travel a non-stop route to

Soldier Field.

South Shore Line: The South Shore Metra line runs trains on the Metra Electric

Line from South Bend, Indiana to downtown Chicago. For more information, log

on to NICTD.com or call (312) 322-6777.

CTA – Buses & ‘El’ Trains

Soldier Field can be reached on the #128 Soldier Field Express and the #146 Inner

Drive/Michigan Express buses.

To exit Soldier Field after the game, board #128 and #146 buses along the

west side of the Transportation Center (“East Museum Lot”) at the corner of

McFetridge and Museum Campus Drive, just northeast of the stadium.

The Red, Orange, and Green Lines stop at Roosevelt Station, between State

Street and Wabash Avenue, where transfers can be made to the #146 Inner

Drive/Michigan Express bus, or walk east on Roosevelt Road through Museum

Campus to the stadium.

For more information on CTA, log on to TransitChicago.com.

Pace – Soldier Field Express Buses

Pace operates Soldier Field Express Buses for Bears home games. Free parking

is available at each departure location.

Buses depart 30 minutes after the game is over from the same location

where passengers are dropped off.

For more information on Pace buses, visit PaceBus.com or call 847-228-2416.

Taxi Cabs

For taxi cab service, please call:

Flash Cab (773) 561-1444

Yellow Cab (312) TAXI-CAB

Checker Cab (312) 243-2537

Pre-game drop off locations:

• McFetridge Drive turnaround at Lake Shore Drive (LSD)

• Southbound LSD exit at 18th Street

• Northbound LSD entrance ramp at 18th Drive

• Roosevelt Road and Michigan Avenue

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Security Assistance/Texting… For assistance, please utilize the follow-

ing services:

• Text keyword “BEARS” followed by the issue and location to 69050. Standard

Short Message Services (“SMS”) rates apply. Sending prank text messages

can lead to the revocation of ticket privileges.

• Fan Hotline (312) 235-7999

• Contact the nearest Monterrey Security officer, usher or Fan Services Team

Member

Smoking Policy… The Smoke-Free Illinois Act prohibits smoking in Soldier

Field for Bears games. There are no designated smoking areas inside or outside

the stadium and re-entry is prohibited. The smoking policy will be strictly enforced.

Violators are subject to ejection. Repeated violations can result in the forfeiting of

season ticket privileges. Smokeless/e-cigarettes are also prohibited.

Tailgate… Kick off gameday with Bears fans at the Miller Lite Ultimate Tailgate

from 9:30am to 11:30am (12pm kickoff) prior to each of the first four (4) regular

season games! This event is complimentary, open to the public and features alumni

appearances, the WBBM Newsradio 780AM and 105.9FM pregame show, music,

giveaways, food and beverages available for purchase and more. The Miller Lite

Ultimate Tailgate is located on the Stadium Green (southeast side of the stadium

directly outside of Gate 6) and is brought to you by the Chicago Tribune.

Water Fountains… Locations:

• Grand Concourse, Gate 0

• Verizon Mezzanine Concourse, Sections 106, 113, 120, 125, 130, 141, 148, 155

• Media Deck, Sections 228, 243

• Colonnade Concourse, Sections 318, 325, 333, 344, 349, 355

• West Grandstand Concourse, Sections 430, 433, 438, 441, 444

• Water fountains are turned off seasonally to prevent freezing

Post-game pick up locations: (Taxi cabs are not allowed on the Museum Campus

for pick up until one hour after the game.)

• Roosevelt Road and Michigan Avenue

• Millennium Park Garages

• One hour after the game on the Museum Campus

“See Something, Say Something”… The safety of fans at

our games is a top priority. The NFL, Chicago Bears and the Department of

Homeland Security remind fans that if they see something suspicious to say

something to alert stadium personnel.

A-Z GUIDE

13

TICK

ET IN

FO

RM

ATION

TICKET INFORMATION

Bears Share… The Bears Share ticket donation program has been in effect

since 1993 benefiting numerous local charities. Tickets can be donated online through

MY BEARS SEASON TICKET ACCOUNT. Simply log in to your personal account and select

“Manage My Tickets”. Select the ticket(s) you wish to donate and select “Donate To

Charity”. The tickets will automatically be forwarded to [email protected].

net. The original ticket(s) become invalid. Donors will receive an email acknowledge-

ment which should be retained for tax purposes. Tickets can also be mailed to the

following address: Chicago Bears Football Club, c/o Bears Share, 1920 Football Drive,

Lake Forest, IL 60045. Donations must occur at least four (4) business days prior

to the game to allow for distribution. For more information regarding local agencies

that are supported through Bears Share, please visit ChicagoBears.com/BearsCare.

Child Ticket Policy… Children under 32” tall are permitted entry inside Soldier

Field without a ticket provided they obtain a complimentary lap pass prior to entry.

Ticketed patrons will need to obtain a lap pass at the Gate 10 Ticket Office at Soldier

Field on gameday. The child receiving the lap pass must be present when the pass

is issued. There is a limit of one lap pass per game ticket. The child will have to sit

on a ticketed patron’s lap for the game and may not occupy a seat.

Individual Game Tickets… Individual single-game tickets are sold by

Ticketmaster via phone and internet only. Fans may charge by phone at (800) 745-

3000 or online at Ticketmaster.com.

Lost, Stolen, or Destroyed Tickets… Season tickets which are lost

or destroyed may be reprinted by logging into MY BEARS SEASON TICKET ACCOUNT

at ChicagoBears.com/Tickets. Season Ticket Holders can also replace tickets

on gameday for a $25 cash reprinting fee. Please contact the Ticket Sales and

Services Team at (847) 615-BEAR (2327) to report stolen tickets.

NFL Ticket Exchange… Bears fans can buy and sell Bears tickets with NFL

Ticket Exchange at NFL.com powered by Ticketmaster. Fans are able to purchase

tickets direct from Season Ticket Holders and other fans, or sell tickets that can’t be

used. For more details, visit the NFL Ticket Exchange at NFL.com/TicketExchange.

No Alcohol… No Alcohol seating is located in Sections 148 and 155 in the north

end zone. The possession of alcoholic beverages is not permitted in these sections,

and guests who violate this policy will be ejected from the stadium. For more infor-

mation, please contact the Ticket Sales and Services Team during regular business

hours at (847) 615-BEAR (2327).

Ticket Sales and Service Department… The Bears Ticket Office on

gamedays is located at Gate 10, at the southeast corner of the stadium. The office

opens two hours prior to kickoff and representatives from the Ticket Sales and

Services Team can be reached by calling (847) 615-BEAR (2327).

14

CHICAGO BEARS

TIC

KE

T IN

FO

RM

ATIO

N

Revocable License… A game ticket is a revocable license, and the license is

subject to revocation if the user of the ticket brings into the stadium or attempts

to bring into the stadium any prohibited items, engages in unruly or inconsiderate

behavior at a Bears home game, or otherwise violates Bears ticket policies or stadi-

um policies. The Chicago Bears reserve the right to impose at any time rules relating

to the conduct of guests at games and establish other policies for the stadium.

Will Call… The Will Call for tickets and media is located outside Gate 10, at the

southeast corner of the stadium. A valid picture identification is required to pick up

tickets. Will Call opens two and one-half hours prior to kickoff and closes at halftime.

A-Z GUIDE

15

GU

ES

TS W

ITH D

ISA

BILITIE

S

GUESTS WITH DISABILITIES

The Bears are committed to meeting the needs of our fans with disabilities, and we

welcome members of our disabled community to Soldier Field, which is fully compli-

ant with the Americans with Disabilities Act.

ADA Coordinator… To contact the Bears ADA Coordinator, please call our

Ticket Sales and Services Team at (847) 615-BEAR (2327).

ADA Drop-Off/Pick-Up Area… is located outside Gate 10 on the south-

east side of stadium. An ADA placard or ADA license plate is required for access, and

the person to whom the placard or license plate is registered must be an occupant

of the vehicle in order to access the Gate 10 drop-off. If the driver does not have a

coupon for onsite parking, they will be directed back into the traffic queue to the

nearest available cash parking.

Assistive Animals… Seeing-eye dogs and other assistive animals

accompanying the disabled or visually impaired are permitted at Soldier Field. Please

contact our ADA Coordinator at (847) 615-BEAR (2327) if any accommodations are

required. All other animals are prohibited.

Evacuation… If you require assistance, please see the nearest usher to register

your location. If needed, they will assist you to the nearest exit or Area of Refuge

during an evacuation. Areas of Refuge are located at all concourse level emergency

stair landings and are visually denoted by illuminated “Areas of Refuge” signage.

Parking… Each parking lot is compliant with the Americans with Disabilities Act.

A pre-paid parking coupon and ADA placard or license plate is required to park in the

Museum Campus parking lot ADA spaces. The person to whom the license plate or

placard is registered must be an occupant in the vehicle. Standard Parking will have a

limited number of courtesy carts available for transport of the disabled guest to and

from the Museum Campus parking lots. Only the disabled guest and one companion

will be permitted on the carts. Guests without a pre-paid parking coupon are encour-

aged to park at the Southwest Parking Facilities at McCormick Place or the Millennium

Park Garage and take the free ADA accessible shuttles directly to the ADA Drop-Off/

Pick-up area outside Gate 10.

Tickets… A guest who needs to exchange his or her ticket for a wheelchair-acces-

sible seat MUST enter the stadium through Gate 10.

Wheelchairs… A limited amount of wheelchairs and escorts are available for

transporting guests with disabilities to their seating locations. For information on

accessible seating, contact the Bears Ticket Sales and Services Team at (847) 615-

BEAR (2327).

Single game ticket prices - regular season only

THROUGH ROW 15 THROUGH ROW 15 THROUGH ROW 15

THROUGH ROW 15 THROUGH ROW 15 THROUGH ROW 15

SOLDIER FIELD2014

SOLDIER FIELD AREACOUPON PARKING

SOUTHWEST FACILITIESAT McCORMICK PLACE

I-55

McCormick Place South Bldg

Mc8th Dr

Dr. M

artin Luther King Jr. Dr

Moe D

r

Fort Dearborn D

r

Lake Shore Drive

31st St

Mines D

r

Lot B

(31st St)

Southwest Facilities at McCormick PlaceShuttle Bus Pick-up Location

Lot C

(Lakeside

Underground)

I-55

McCormick Place South Bldg

Mc8th Dr

Dr. M

artin Luther King Jr. Dr

Moe D

r

Fort Dearborn D

r

Lake Shore Drive

31st St

Mines D

r

Lot B

(31st St)

Southwest Facilities at McCormick PlaceShuttle Bus Pick-up Location

Lot C

(Lakeside

Underground)

MILLENNIUM GARAGES

Butler Field

Congress Parkway

Buckingham Fountain

Pedestrian Entrance/Exits:

Adams

Lake

Sho

re D

rive

Wab

ash

Aven

ue

Vehicle Entrance/Exits:

Col

umbu

s D

rive

Mic

higa

n Av

enue

The Art Institute

of Chicago

Wab

ash

Aven

ue

Col

umbu

s D

rive

Mic

higa

n Av

enue

Randolph Street

Washington

Madison

Monroe Street

Jackson Street

Van Buren

N

Grant Park North Garage

(underground)!

Millennium Park Garage

(underground)!

Millennium Lakeside Garage (underground)!

Grant Park South

Garage (underground)!

Shuttle Stops

Lower Randolph!

DRIVING DIRECTIONS

From I-57… I-57 north to I-90/94 west (Dan Ryan Expressway). Merge onto I-55 north

(Stevenson Expressway) to Lake Shore Drive/Highway 41 north to the 18th Street exit.

From I-55… I-55 (Stevenson Expressway) north to Lake Shore Drive/Highway 41 north.

Take LSD north to the 18th Street exit.

From I-290… I-290 (Eisenhower Expressway) east to Congress Parkway. Take

Congress Parkway east to Columbus Drive. Turn right and take Columbus Drive south to

the 18th Street exit.

From I-90/94… I-90/94 (Dan Ryan Expressway) north to the Lake Shore Drive/22nd

Street exit. Take LSD/Highway 41 north to the 18th Street exit.

From I-94… I-94 (Kennedy Expressway) south to the Congress Parkway exit. Take

Congress Parkway east to Columbus Drive. Turn right and take Columbus Drive south to

the 18th Street exit.

94

90

88

80

55

55

94

90

80

57

94

290

294

355

65

90

BE CLEARON GAME DAY

SAFETY

Welcome! The NFL is enhancing its public safety policy this year to include the typeof bag you can bring into the stadium. This will also speed entry on game day. Here is everything you need to know for a safer, more convenient day at the stadium.

BE CLEARON GAME DAY

SAFETY

NON-APPROVED BAGS

BACKPACK

PRINTED PATTERNPLASTIC BAG

OVERSIZEDTOTE BAG

BINOCULARS CASE CAMERA CASE

SEAT CUSHION WITH POCKET

DIAPER BAG

CLEAR BACKPACK

FANNY PACK

MESH BAG

TINTEDPLASTIC BAG

PURSE

For a complete list of Prohibited Items visit ChicagoBears.com.


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