GAMEDAYA-Z - National Football...

GAMEDAY

A-ZGUIDE

2015 SEASON SCHEDULEPRESEASON

THU AUGUST 13 DOLPHINS 7:00PM FOXSat August 22 @ Indianapolis 6:30pm FOXSat August 29 @ Cincinnati 6:30pm FOXTHU SEPTEMBER 3 BROWNS 7:00PM FOX

REGULAR SEASONSUN SEPTEMBER 13 PACKERS NOON FOXSUN SEPTEMBER 20 CARDINALS NOON FOXSun September 27 @ Seattle 3:25pm CBSSUN OCTOBER 4 RAIDERS NOON CBSSun October 11 @ Kansas City Noon* FOXSun October 18 @ Detroit Noon* FOXSun October 25 Bye SUN NOVEMBER 1 VIKINGS NOON* FOXMon November 9 @ San Diego 7:30pm ESPNSun November 15 @ St. Louis Noon* FOXSUN NOVEMBER 22 BRONCOS NOON* CBSThu November 26 @ Green Bay 7:30pm NBCSUN DECEMBER 6 49ERS NOON* FOXSUN DECEMBER 13 REDSKINS NOON* FOXSun December 20 @ Minnesota Noon* FOXSun December 27 @ Tampa Bay Noon* FOXSUN JANUARY 3 LIONS NOON* FOX

All games Central Time, HOME GAMES IN CAPS AND BOLD* Game dates and times subject to change

For ticket information ChicagoBears.com or 847.615.BEAR

EVERY PLAYSEE REPLAYS OF

THIS SEASONOn game days, use the Chicago Bears Official Mobile App to access in-stadium video with live camera angles, replays, and NFL RedZone.available exclusively inside Soldier Field.

IMPORTANT CONTACT INFORMATION

Bears Administrative Office(847) 295-6600

Halas Hall, 1920 Football DriveLake Forest, IL 60045

ChicagoBears.com

Soldier Field Management (SMG) – Lost & Found (312) 235-7000

1410 S Museum Campus Drive, Gate 14Chicago, IL 60605

SoldierField.net

Soldier Field Gameday SecurityText the keyword “BEARS” followed by the issue and location where assistance is needed to 69050 or call (312) 235-7999

Bears Ticket Sales & Service(847) 615-BEAR (2327)

(888) 79-BEARS (23277)[email protected]

[email protected]

Bears Pro Shop (312) 235-7205

(866) 805-8555 Customer ServiceStore.ChicagoBears.com

Aramark(Concessions)(312) 235-7055

Standard ParkingMuseum Campus Lots

31st Street / McCormick Place(312) 235-7724

SoldierField.ClickandPark.com

LAZ Parking ChicagoMillennium Garages

(312) 616-0600MillenniumGarages.com

TABLE OF CONTENTSBears Gameday A-Z .......................................................................................................3 Bag Policy .........................................................................................................................3 Code of Conduct ..................................................................................................4 Parking ....................................................................................................................8 Prohibited Items ................................................................................................ 10Ticket Information ....................................................................................................... 14Guests With Disabilities ............................................................................................ 16Maps .................................................................................................................................17

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We will consistently deliver the best gameday experience for the best fans in the NFL in a safe,

clean and friendly environment. Fans First!

Chicago Bears Stadium Experience Team’s Mission Statement

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CHICAGO BEARS 2015 A-Z GUIDE

Alcohol/Drugs… Alcohol is strictly prohibited from being carried into Soldier

Field, and violators are subject to ejection without refund. The use of illegal drugs,

underage drinking and drinking alcohol on the public way and surrounding parklands

is prohibited and violators are subject to arrest or citation from the Chicago Police

Department. Individuals must be 21 years of age or older and show proper identi-

fication to purchase or consume alcoholic beverages. There is a maximum of two

alcoholic beverages per purchase from a concession stand, portable or an in-seat

vendor. Guests may be in possession of a maximum of two alcoholic beverages at

one time. Alcohol sales begin two hours prior to kickoff and are discontinued at the

end of the third quarter for day games and five minutes into the third quarter for night

games or earlier at the discretion of stadium management.

Automated Teller Machines (ATMs)… PNC ATMs are conveniently

located in the following areas throughout the stadium: Dr Pepper Patio located in

the South Courtyard, Sections 101, 117, 128 next to the Verizon Studio, 321, 342, 439,

United Club Section 314, Section 350, North Garage near the Bears Pro Shop and

outside Gate 10. Soldier Field ATMs are also located at Section 138 and inside Gate

38 - North Garage Level 3.

Banners/Flags/Signs…are permitted provided the item does not obstruct

the view of other guests, is not commercial or offensive, displays profane language,

advertisements, or political slogans and must not be placed over any official stadium

signage. Items must not be attached to a pole or the like which may cause harm to

the guests seated around you. Stadium security reserves the right to remove these

items from your possession if deemed appropriate for any and all reasons.

Bag Policy... Based on recommended NFL public safety best practices, we

strongly encourage fans to not bring any bags. One (per person) of the bags

listed below will be permitted inside Soldier Field.

• Bags that are clear plastic, vinyl or PVC and do not exceed 12”x6”x12”

• One-gallon re-sealable 10”x10”x2” clear freezer bag

• Women’s clutch purse no larger than 4.5” x 6.5” with one of the clear

plastic bags

• Medical bags for accompanying patron

All items subject to search. All other bags will be denied. Prohibited items

include, but are not limited to: purses larger than a clutch bag, coolers, briefcases,

backpacks, fanny packs, non-clear cinch bags, luggage of any kind, seat cush-

ions with zippered covers, pockets or flaps, computer bags, camera bags, and

any bag larger than the permissible size.

For a complete list of Prohibited Items, see “Prohibited Items”.

Guests must return unauthorized items to their vehicles. The Bears and SMG/

Soldier Field Management cannot safeguard items which are not permitted to be

brought into the stadium. THERE WILL BE NO EXCEPTIONS!

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Be Chicago Loud… When we’re on defense, you, the fans, have one job.

You live in the Windy City, a town nicknamed for noise. Whether it’s the “L” roaring

through the city, or spirited debates at corner bars, Chicago is a city with the vol-

ume turned up. So this year, when the other guys are on offense, we need to hear

you. You’re an extra player on the field. A loud, screaming, 61,500 man advantage.

We need the Second City to disrupt every third down. We need you to wear your

passion in your throat. Are you ready to be Chicago Loud?

Bears Playbook…Your interactive guide to every Chicago Bears home game.

Pay attention to the Soldier Field videoboards throughout the game for special

offers or discounts from Chicago Bears Corporate Partners.

Code of Conduct… Courteous behavior and being respectful of others is

expected of all guests at Chicago Bears games. Unruly or inconsiderate behavior will

not be tolerated and may be grounds for ejection from the stadium and/or revocation

of ticket privileges. Such behavior includes, but is not limited to: abuse of intoxicants,

profane, disruptive or abusive language or gestures, offensive or disorderly conduct,

throwing any object, excessive standing in the seating area, standing or sitting in the

aisles, smoking anywhere in the stadium, bringing any prohibited items into the sta-

dium, possessing alcohol in a No Alcohol section, possessing more than two alcoholic

beverages at a time, entering or attempting to enter the field level or playing field,

wearing or displaying any apparel with profane or abusive language, failure to follow

the instructions of stadium security and/or crowd management personnel, actions

that may harm or endanger others and any other conduct that is deemed inappro-

priate in a public setting. Visiting teams fans are our guests; harassment of any fans

will be considered unruly behavior and grounds for ejection. Each guest should hold

his or her ticket and be ready to display it to stadium personnel to verify their seat

location. Guests sitting in un-ticketed areas are subject to ejection from the stadium.

Sending prank text messages can lead to the revocation of ticket privileges. Guests

who cannot conform their conduct to these rules are not welcome at Chicago Bears

games. The Season Ticket Holder is responsible for the conduct of users of tickets

issued to the Season Ticket Holder, even if the Season Ticket Holder gives away or

sells their tickets to a game.

Community Relations… The Chicago Bears Football Club is dedicated to

making a difference in our community. Our organization inspires positive change and

Guests committing an “extreme violation” of our Code of Conduct will result in

ejection and may result in the revocation of season ticket privileges and Permanent

Seat Licenses. Those offenses include, but are not limited to entering or attempting

to enter the playing field or assaulting any guest or staff member. Any repeated

violations of our Code of Conduct can result in forfeiture of season ticket privileges

and Permanent Seat Licenses.

Based on NFL Best Practices, fans that are ejected from Bears games for fan

conduct violations may be subject to take an online Fan Conduct Awareness Class

and pass the exam before being given the opportunity to return to any stadium for

an NFL game.

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enriches the lives of others through outreach program, initiatives and partnerships.

We are proud to give back to the community that has supported us since 1920. To

find out more, please visit ChicagoBears.com/Community.

Concessions… Aramark is the exclusive food and beverage concessionaire at

Soldier Field. For a complete listing of food and beverages available, please check

the Chicago Bears Mobile App brought to you by Verizon, visit ChicagoBears.com, or

any Fan Services booth on gameday.

Designated Driver… Stop by a Fan Services booth and pledge to be a desig-

nated driver. Participants must show a valid driver’s license and be 21 years of age

or older. Participants will sign a pledge form promising not to drink alcohol at the

game and to provide safe transportation home for their group. Designated Drivers

receive a giveaway, coupon for a complimentary Dr Pepper Snapple Group foun-

tain beverage and a promo code to enter into the Responsibility Has Its Rewards

Sweepstakes for a chance to win a trip to the Pro Bowl or Super Bowl – sponsored

by the NFL and TEAM Coalition. They are also entered for a chance to win Designated

Driver of the Game, including $50 in Bears Bucks to use at the Bears Pro Shops.

Elevators/Escalators… One elevator is located in the southeast corner of

the Dr Pepper Patio in the South Courtyard inside Gate 6 providing service from the

Grand Concourse to the Verizon Mezzanine Level. A second elevator is located in the

southwest corner of the stadium on the Verizon Mezzanine Level behind Section

128 providing access from the Verizon Mezzanine Level to the Media Deck and the

West Grandstand. All elevators are ADA accessible. Due to limited availability, we ask

that only those guests with special needs use the elevators.

Evacuation… Should there be an immediate need to evacuate the stadium, fans

will be given instructions via the public address system and/or the video board. It

is recommended that you familiarize yourself with the two exits nearest to your

seats. An evacuation plan video will be displayed on the video boards pre-game

to educate fans.

EVACUATION ROUTES:VERIZON MEZZANINE LEVEL:

Sections 101 through 108 or 154 and 155…proceed up to the Verizon

Mezzanine concourse, turn right or left and continue toward the northeast

corner of the stadium and exit through the East Gates.

In Sections 110 through 153… proceed up to the Verizon Mezzanine

Concourse and turn right or left to the nearest stairs or ramp, down to the

Grand Concourse and exit out the nearest gate.

MEDIA DECK LEVEL:

Sections 228 through 246… proceed up to the Media Deck Concourse, turn

right or left and exit down the ramp or stairs in the southwest or west side

of the stadium. Continue to the Grand Concourse and exit out the South or

West Gates.

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Family Restrooms… Family restrooms are located in the Dr Pepper Patio in

the South Courtyard, as well as near Sections 121, 146, 154, 320, 354, 435, 437, 439;

as well as the United Club 100 level (south end), and Sections 202, 216.

Fan Services… To assist with questions and listen to fans’ concerns, Fan

Services team members will be stationed at eight Fan Services booths located

throughout the stadium and two Concierge desks in the United Club. The Fan

Services staff will also be roving the concourses throughout the stadium to provide

added customer service.

Among the services provided are the Designated Driver program, identification

wristbands and “First Game” certificates, assistive listening devices and pagers

(Gate 0 only), feedback forms and Gameday A - Z Guides. Fans can also recognize

END ZONE LEVELS:

Sections 248 through 256 and Sections 348 through 357 and Kapow

Terrace… proceed either up or down your aisle to the North Colonnade Level

Concourse, turn either right or left and exit out the nearest gate.

In Sections 218 through 226 and Sections 318 through 326 and Miller Lite

Loft sections 422 through 426 … proceed either up or down your aisle to

the South Colonnade Level Concourse, turn either right or left to the nearest

ramp or stairs and down to exit out the nearest gate.

WEST GRANDSTAND LEVEL:

Sections 330 through 344 and Sections 427 through 447… proceed either

up or down your aisle to the West Colonnade Level Concourse, turn either

right or left to the nearest ramp or stairs and down to exit out the North

Gates, South Gates or West Colonnade Exterior Stairs.

UNITED CLUB LEVELS:

Sections 202 through 216… proceed up to the United Club 200 Level

Concourse, turn right or left and exit down through the nearest stairs to

ground level, out through the East Gates.

Sections 301 through 317…proceed either up or down to the United Club 300

Level Concourse and continue through the exit doors to the East Colonnade

Concourse and exit down the East Colonnade Exterior Stairs. Or, take the

nearest interior stairs down to ground level, out through the East Gates.

PRESS BOX OR PNC SUITES:

Exit out through the back of the press box or Suite, turn either right or left

to the nearest stairs down to the East Colonnade Concourse and proceed to

the East Colonnade Exterior Stairs. Continue down to ground level.

GUEST WITH A DISABILITY:

If you require assistance, please see the nearest usher. Our usher staff has

been trained to assist you to the nearest exit or Area of Refuge during an

evacuation. Once you have left the stadium, proceed as far away from the

gates as possible.

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any staff member for providing service that exceeds expectations by nominating

them for a Gameday Hero Award.

Fan Services Booths are located: inside Gate 0, inside Gate 19, Verizon

Mezzanine Concourse - Sections 119, 138, Colonnade Level Sections 320, 332, 350,

Grandstand Level Section 444, Concierge desks in the United Club 100 Level.

Feedback… We want to hear from you! Visit ChicagoBears.com and click on the

“Contact Us” link at the bottom of the page. You can also call our Ticket Sales and

Services Team directly at (847) 615-BEAR (2327).

Fight Song… “BEAR DOWN, CHICAGO BEARS”

Composed by Al Hoffman

Bear down, Chicago Bears, make every play clear the way to victory;

Bear down, Chicago Bears, put up a fight with a might so fearlessly.

We’ll never forget the way you thrilled the nation with your T-formation.

Bear down, Chicago Bears, and let them know why you’re wearing the crown.

You’re the pride and joy of Illinois, Chicago Bears, bear down.

First Aid/Medical Services… Soldier Field First Aid Stations are located

in the following areas:

• Inside Gate 17 on the Grand Concourse

• Colonnade Concourse, behind Section 339

• United Club 300 Level, across from north elevators, behind Section 304

• Several roving medical teams throughout the stadium

Automated External Defibrillators (AEDs) are located throughout the stadium and at

First Aid stations.

Gates… “Don’t Wait, Get to the Gate: The Game Starts with the Anthem”.

Enhanced NFL public safety measures may lead to increased entry times to

the game, and we don’t want you to miss any of the pre-game excitement.

Stadium gates open two hours prior to kick-off. We STRONGLY ENCOURAGE

fans to arrive early and be patient when entering the stadium. The enhanced

public safety procedures at stadium gates recommended by the NFL will

increase comfort and safety of fans at the game, but will require extra time

for inspections and screening. Walk-through magnetometers may be used at

some gates.

You and your belongings may be searched upon entry into Soldier Field.

We suggest you not bring any bags; only one NFL approved bag per person

will be permitted (see “Bag Policy”). By tendering your ticket and entering the

stadium, you consent to such searches and waive any related claims that you

might have against the NFL, its member clubs, their affiliates, and stadium

landlord – their agents. If you elect to not consent to the searches, you will be

denied entry to the stadium. Every guest must pass through a security check-

point. No re-entries are permitted. All gates at Soldier Field are ADA accessible.

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Kids Club… The Chicago Bears Kids Club brought to you by Papa John’s is open

to young Bears fans ages 5 to 12. There are two membership types with great offer-

ings including special Kids Club only items, events, and contests. To register, visit

ChicagoBears.com/kidsclub.

Lost & Found… During the game lost and found is located at the Gate 1 Guest

Services office; after the game all lost items found will be taken to the Soldier Field

management office at Gate 14. The item will be held by stadium management for 30

days before being discarded. To claim your item, please call (312) 235-7000.

Lost Children & Missing Persons… Lost children and missing persons

will be escorted to the Gate 1 Guest Services office. A youth officer will be present

to handle the report of a lost child and assist with locating their parent or guardian.

Identification wrist bands for children are available at all Fan Services booths.

Merchandise/Bears Pro Shops… Bears Pro Shops are located at the north

entrance of the stadium inside Gate 47 (from inside up the ramp from Section 148, north-

west corner of the Verizon Mezzanine Level), south end of the United Club 100 Level

(Club and Suite holders only), and the Dr Pepper Patio in the South Courtyard inside Gate

3 next to the Mezzanine ramp. MasterCard is the Preferred Card of the Chicago Bears.

The Midway powered by Xfinity… is a climate-controlled, member-

ship-only club available exclusively to Bears Season Ticket Holders. Located on the

west side of the Verizon Mezzanine Concourse behind sections 136 and 138, The

Midway will be open before, during and after Bears home games.

News/Announcements… Stay connected! Keep up to date with official

Chicago Bears news and announcements while you’re at Soldier Field:

1. Download the Chicago Bears Official Mobile App brought to you by Verizon.

For the latest news, exclusive videos, team stats, live scoring, replays of every play

(available exclusively inside Soldier Field) and more, text BEARS to 51288 or search for

‘Chicago Bears’ in the Android Marketplace, Apple App Store or Blackberry App World.

2. Follow our three Twitter accounts for up-to-the minute alerts - @ChicagoBears

for team news and updates, @ChiBearsPromos for events, player appearances and

promotions and @ChiBearsSTH for Season Ticket Holder updates and news.

Parking… Most parking facilities immediately surrounding the stadium require a

pre-paid parking coupon. These facilities open four hours prior to kickoff and close

two hours after the game. Parking lots may close earlier at the discretion of the

Chicago Park District and stadium management.

TRAFFIC ADVISORY – Due to the many road construction projects in the Soldier

Field area including LSD ramps to I-55, the Northwest Flyover project on I-94 and

Roosevelt Road we strongly suggest leaving more time to drive to Bears games.

Visit idot.illinois.gov/about-idot/stay-connected/news-releases/Construction/

releases and the “Coming to the Game” page on ChicagoBears.com for updated

information.

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A limited number of single game parking passes for various lots servicing Soldier Field

may be purchased in advance by visiting SoldierField.ClickandPark.com.

Fans without full season coupons can also park at the Southwest Parking

Facilities at McCormick Place Lot B ($40 cash, $45 pre-paid guaranteed) or in the

Millennium Park Garage ($35) and utilize the free shuttles to the stadium. The parking

shuttles drop-off and pick-up area is located on 18th St., just west of Lake Shore Drive

(use Pedestrian Bridge for Millenium shuttles). Both shuttles continue until two hours

after the game.

There is also cash parking available at McCormick Place Lot C - Lakeside ($35- No

shuttle service available) and 18th Street ($50, pre-paid coupon only).

For more information on cash/individual game parking lots and garages, visit

the Fan Services page at ChicagoBears.com, SoldierField.ClickandPark.com or

MillenniumGarages.com.

Buses, taxi cabs, and limousines will not be allowed to enter Soldier Field Campus

starting 90 minutes after kick-off until one hour after the game is over. Violators are

subject to ticketing, towing and prosecution. No exceptions. Buses may drop-off and

pick-up guests on Columbus Drive, north of Balbo. Buses cannot drop off or pick up

guests on any other area roadway.

Oversized Vehicles / Limousines: Cash parking is located at the Adler

Planetarium Lot, on a first-come, first-served basis for $121. Oversized vehicles

(bus, campers, etc.) can be reserved at the Adler Lot for $121 plus a $5 transac-

tion fee by visiting SoldierField.ClickandPark.com. When available, buses and RVs

can also park at the 31st St. McCormick Place Lot B for $80.

“Family Friendly” (Alcohol Free) Parking Lots: Family Friendly parking is

located south of the Adler Planetarium ($49), and at the 31st Street Beach Lot

($25). No alcohol consumption is permitted in these lots. For information, visit

SoldierField.ClickandPark.com.

Prohibited Parking in Residential Areas: Parking is prohibited in the residential

areas surrounding Soldier Field. The area is bordered by Roosevelt Road on the

north, Cermak Road on the south, Lake Shore Drive on the east and Clark Street

on the west. Violators are subject to ticketing and towing.

Policies: The following elements are prohibited in all parking lots and garages:

(includes 31st St. McCormick Place Lot B)

• Tailgating during games and after night games

• Consumption of alcohol in the Family Friendly lots

• Advertising banners or displays

• Disorderly conduct

• Deep fryers or any oil-based cooking or frying

• Picketing or political campaigning

• Saving parking spaces

• Tents or canopies of any size

• Tethered blimps, balloons, and other oversized inflatables

• Fire pits

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Prohibited Items… For the comfort and safety of all guests the following

items are not permitted to be brought into the stadium:

• Alcoholic beverages and “Palcohol” (Powered Alcohol)

• Any bag, case or purse other than the NFL approved clear bags

(see “Bag Policy” on page 12)

• Any coolers and ice chests (includes soft sided)

• Balloons and beach balls

• Cameras with lenses that exceed 6” when fully extended

• Cans, bottles, or other beverage containers

• Clothing or signage with offensive or vulgar language or that blocks fans’ view

• Confetti

• Fireworks, smoke bombs

• Weapons, fireworks

• Set-ups or games utilizing sidewalks and/or streets

• Solicitation or distribution of any unauthorized item

• Unmanned Aircraft Systems (“Drones”)

• Drinking games

Note: Grills are not permitted in enclosed parking garages and the lower level

of the Waldron Deck lot.

Solicitation/Distribution: Solicitation or distribution of any unauthorized item

is not permitted in parking facilities, the stadium’s outer perimeter, or within

the stadium.

Revocable License: A parking coupon is a revocable license. The license is sub-

ject to revocation if the user of the coupon engages in unruly or inconsiderate

behavior at a Bears home game, or otherwise violates parking, stadium policies

or the Bears Fan Code of Conduct. Standard Parking reserves the right to impose

at any time rules relating to the conduct of patrons at the facilities they manage.

Tailgating: Tailgating is allowed on all surface lots of the Museum Campus,

the upper level of the Waldron Deck and the Southwest Parking Facilities

(McCormick Place 31st Street Lot B only). Party set-ups and grills that exceed

the one designated parking space are prohibited. Tailgate set-ups cannot block

vehicles entering or exiting the parking lots; set-ups in violation will be removed.

Open containers of alcohol are not permitted outside of the parking lots, on

the surrounding parklands or on the shuttles. Chicago Police Officers will issue

citations for violators. Tailgating during the games or after night games and

consuming alcohol in the “Family Friendly” No Alcohol lots are all prohibited.

Security: For assistance, security teams are located near the parking lots’

cashier booths or the top and bottom of the ramp in the Waldron Deck. Fans

can also text the keyword “Bears” and describe the issue and location to 69050

(available three hours pregame to one hour postgame), call the security hotline

(312) 235-7999 or Standard Parking at (312) 235-7724.

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• Illegal drugs

• Laser pens and pointers

• Noise-making devices (i.e. horns, whistles, etc.)

• Poles of any kind, including selfie-sticks

• Seat cushions with zippered covers, pockets or flaps

• Strollers

• Umbrellas

• Using smokeless cigarettes/e-cigarettes

• Unmanned Aircraft Systems (“Drones”)

• Video or movie cameras

• Weapons/firearms

• Any other items deemed to be dangerous or inappropriate

Public Transportation… The Transportation Center, (a.k.a. “East Museum

Lot”) at the corner of McFetridge and Museum Campus Drive, is where CTA, Metra

shuttle, and Pace bus services will be available for fans’ drop-off and pick-up. For

schedule and route information, please contact the Regional Transit Authority at:

(312) 836-7000 or rtachicago.com. Due to limited parking on gameday, we strongly

encourage utilizing public transportation.

Metra Commuter Trains

For more information regarding schedules, locations, and fares, log on to

Metrarail.com or call (312) 322-6777.

From Ogilvie Transportation Center (OTC) and Union Station: From OTC and

Union Station, the #128 Soldier Field Express buses travel a non-stop route to

Soldier Field.

Bag Policy...Based on recommended NFL public safety best practices, we

strongly encourage fans to not bring any bags. One (per person) of the bags

listed below will be permitted inside Soldier Field.

• Bags that are clear plastic, vinyl or PVC and do not exceed 12”x6”x12”

• One-gallon re-sealable 10”x10”x2” clear freezer bag

• Women’s clutch purse no larger than 4.5” x 6.5” with one of the clear

plastic bags

• Medical bags for accompanying patron

All items subject to search. All other bags will be denied. Prohibited items

include, but are not limited to: purses larger than a clutch bag, coolers, brief-

cases, backpacks, fanny packs, non-clear cinch bags, luggage of any kind, seat

cushions with zippered covers, pockets or flaps, computer bags, camera bags,

and any bag larger than the permissible size. THERE WILL BE NO EXCEPTIONS!

Strollers: Strollers are not permitted in the seating area. Fans can check

strollers during games through October outside at Gate 8 or in the United Club

at the Concierge desks on the Club 100 level. No other prohibited item can be

checked.

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Security Assistance/Texting… For assistance, utilize the following services:

• Text keyword “BEARS” followed by the issue and location to 69050. Standard

Short Message Services (“SMS”) rates apply. Sending prank text messages

can lead to the revocation of ticket privileges.

• Fan Hotline (312) 235-7999

• Contact the nearest security officer (red jacket), usher (yellow jacket), or Fan

Services Team Member (navy blue jacket)

South Shore Line: The South Shore Metra line runs trains on the Metra Electric

Line from South Bend, Indiana to downtown Chicago. For more information, log

on to NICTD.com or call (312) 322-6777.

CTA – Buses & ‘El’ Trains

Soldier Field can be reached on the #128 Soldier Field Express and the #146 Inner

Drive/Michigan Express buses.

To exit Soldier Field after the game, board #128 and #146 buses along the

west side of the Transportation Center (“East Museum Lot”) at the corner of

McFetridge and Museum Campus Drive, just northeast of the stadium.

The Red, Orange, and Green Lines stop at Roosevelt Station, between State

Street and Wabash Avenue, where transfers can be made to the #146 Inner Drive/

Michigan Express bus, or walk east on Roosevelt Road through Museum Campus

to the stadium.

For more information on CTA, log on to TransitChicago.com.

Pace – Soldier Field Express Buses

Pace operates Soldier Field Express Buses for Bears home games. Free parking

is available at each departure location.

Buses depart 30 minutes after the game is over from the same location

where passengers are dropped off.

For more information on Pace buses, visit PaceBus.com or call 847-228-2416.

Taxi Cabs

For taxi cab service, please call:

Flash Cab (773) 561-1444 Yellow Cab (312) TAXI-CAB

Checker Cab (312) 243-2537

Pre-game drop off locations for taxi cabs and Uber rides:

• McFetridge Drive turnaround at Lake Shore Drive (LSD)

• 18th Street turnaround at LSD

• Southbound LSD exit at 18th Street

• Northbound LSD entrance ramp at 18th Drive

• Roosevelt Road and Michigan Avenue

Post-game pick up locations for taxi cabs and Uber rides:

• Roosevelt Road and Michigan Avenue

• Millennium Park Garages

• One hour after the game on the Museum Campus

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Smoking Policy… The Smoke-Free Illinois Act prohibits smoking in Soldier Field

for Bears games. There are no designated smoking areas inside or outside the stadi-

um and re-entry is prohibited. The smoking policy will be strictly enforced. Violators

are subject to ejection. Repeated violations can result in the forfeiting of season

ticket privileges. Using smokeless/e-cigarettes are also prohibited.

Tailgate… Kick off gameday with Bears fans at the Miller Lite Ultimate Tailgate

from 9:30am to 11:30am (12pm kickoff) prior to each of the first four (4) regular

season games! This event is complimentary, open to the public and features alumni

appearances, the WBBM Newsradio 780 and 105.9FM pregame show, music, give-

aways, food and beverages available for purchase and more. The Miller Lite Ultimate

Tailgate is located on the Stadium Green (southeast and southwest lawns directly

outside of Gates 5 & 6) and is brought to you by the Chicago Tribune.

Video Board Enhancements…The in-stadium video experience has been

greatly improved with the addition of two new video boards and extended ribbon

panel displays. The boards are 128 feet by 40 feet and offer the highest picture

quality in the NFL. The new LED ribbon panels are installed along the east and west

300-level and west 200-level. NFL scores will be displayed on the left side of the

two main video boards. Stats will appear on the lower right side of the two main

video boards. Game score and game in progress info will appear along the bottom

of the two main video boards and in the middle of the 300 level east and west

ribbon panels.

Water Fountains… Locations:

• Grand Concourse, Gate 0

• Verizon Mezzanine Concourse, Sections 106, 113, 120, 125, 130, 141, 148, 155

• Media Deck, Sections 228, 243

• Colonnade Concourse, Sections 318, 325, 333, 344, 349, 355

• West Grandstand Concourse, Sections 430, 433, 438, 441, 444

• Water fountains are turned off seasonally to prevent freezing

“See Something, Say Something”… The safety of fans at our

games is a top priority. The NFL, Chicago Bears and the Department of Homeland

Security remind fans that if they see something suspicious to say something

to alert stadium personnel.

14

CHICAGO BEARS


TIC

KE

T IN

FO

RM

ATIO

N

TICKET INFORMATION

Bears Share… The Bears Share ticket donation program has been in effect since

1993 benefiting numerous local charities. Tickets can be donated online through MY

BEARS SEASON TICKET ACCOUNT. Simply log in to your personal account and select

“Manage My Tickets”. Select the ticket(s) you wish to donate and select “Donate To

Charity”. The tickets will automatically be forwarded to [email protected].

The original ticket(s) become invalid. Donors will receive an email acknowledgement

which should be retained for tax purposes. Tickets can also be mailed to the following

address: Chicago Bears Football Club, c/o Bears Share, 1920 Football Drive, Lake Forest,

IL 60045. Donations must occur at least four (4) business days prior to the game to

allow for distribution. For more information regarding local agencies that are supported

through Bears Share, please visit ChicagoBears.com/BearsCare.

Child Ticket Policy… Children under 32” tall are permitted entry inside Soldier

Field without a ticket provided they obtain a complimentary lap pass prior to entry.

Ticketed patrons will need to obtain a lap pass at the Gate 10 Ticket Office at Soldier

Field on gameday. The child receiving the lap pass must be present when the pass

is issued. There is a limit of one lap pass per game ticket. The child will have to sit

on a ticketed patron’s lap for the game and may not occupy a seat.

Individual Game Tickets… Individual single-game tickets are sold by

Ticketmaster via phone and internet only. Fans may charge by phone at (800) 745-

3000 or online at Ticketmaster.com.

Lost, Stolen, or Destroyed Tickets… Season tickets which are lost

or destroyed may be reprinted by logging into MY BEARS SEASON TICKET ACCOUNT

at ChicagoBears.com/Tickets. Season Ticket Holders can also replace tickets

on gameday for a $25 cash reprinting fee. Please contact the Ticket Sales and

Services Team at (847) 615-BEAR (2327) to report stolen tickets.

NFL Ticket Exchange… Bears fans can buy and sell Bears tickets with NFL

Ticket Exchange at NFL.com powered by Ticketmaster. Fans are able to purchase

tickets direct from Season Ticket Holders and other fans, or sell tickets that can’t be

used. For more details, visit the NFL Ticket Exchange at NFL.com/TicketExchange.

No Alcohol… No Alcohol seating is located in Sections 148 and 155 in the north

end zone. The possession of alcoholic beverages is not permitted in these sections,

and guests who violate this policy will be ejected from the stadium. For more infor-

mation, please contact the Ticket Sales and Services Team during regular business

hours at (847) 615-BEAR (2327).

Ticket Sales and Service Department… The Bears Ticket Office on

gamedays is located at Gate 10, at the southeast corner of the stadium. The office

opens two hours prior to kickoff and representatives from the Ticket Sales and

Services Team can be reached by calling (847) 615-BEAR (2327).

14 15

2015 A-Z GUIDE

TICK

ET IN

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ATION


Revocable License… A game ticket is a revocable license, and the license is

subject to revocation if the user of the ticket brings into the stadium or attempts

to bring into the stadium any prohibited items, engages in unruly or inconsiderate

behavior at a Bears home game, or otherwise violates Bears ticket policies or stadi-

um policies. The Chicago Bears reserve the right to impose at any time rules relating

to the conduct of guests at games and establish other policies for the stadium.

Will Call… The Will Call for tickets and media is located outside Gate 10, at the

southeast corner of the stadium. A valid picture identification is required to pick up

tickets. Will Call opens two and one-half hours prior to kickoff and closes at halftime.

16

CHICAGO BEARS


GU

ES

TS W

ITH

DIS

AB

ILIT

IES

GUESTS WITH DISABILITIES

The Bears are committed to meeting the needs of our fans with disabilities, and we

welcome members of our disabled community to Soldier Field, which is fully compli-

ant with the Americans with Disabilities Act.

ADA Coordinator… To contact the Bears ADA Coordinator, please call our

Ticket Sales and Services Team at (847) 615-BEAR (2327).

ADA Drop-Off/Pick-Up Area… is located outside Gate 10 on the south-

east side of stadium. An ADA placard or ADA license plate is required for access, and

the person to whom the placard or license plate is registered must be an occupant

of the vehicle in order to access the Gate 10 drop-off. If the driver does not have a

coupon for onsite parking, they will be directed back into the traffic queue to the

nearest available cash parking.

Assistive Animals… Seeing-eye dogs and other assistive animals

accompanying the disabled or visually impaired are permitted at Soldier Field. Please

contact our ADA Coordinator at (847) 615-BEAR (2327) if any accommodations are

required. All other animals are prohibited.

Evacuation… If you require assistance, please see the nearest usher to register

your location. If needed, they will assist you to the nearest exit or Area of Refuge

during an evacuation. Areas of Refuge are located at all concourse level emergency

stair landings and are visually denoted by illuminated “Areas of Refuge” signage.

Parking… Each parking lot is compliant with the Americans with Disabilities Act.

A pre-paid parking coupon and ADA placard or license plate is required to park in the

Museum Campus parking lot ADA spaces. The person to whom the license plate or

placard is registered must be an occupant in the vehicle. Standard Parking will have a

limited number of courtesy carts available for transport of the disabled guest to and

from the Museum Campus parking lots. Only the disabled guest and one companion

will be permitted on the carts. Guests without a pre-paid parking coupon are encour-

aged to park at the Southwest Parking Facilities at McCormick Place or the Millennium

Park Garage and take the free ADA accessible shuttles directly to the ADA Drop-Off/

Pick-up area outside Gate 10.

Tickets… A guest who needs to exchange his or her ticket for a wheelchair-acces-

sible seat MUST enter the stadium through Gate 10.

Wheelchairs… A limited amount of wheelchairs are available for transporting

guests with disabilities to their seating locations. For information on accessible

seating, contact the Bears Ticket Sales and Services Team at (847) 615-BEAR (2327).

16

SOLDIER FIELD AREACOUPON PARKING

Single game ticket prices - regular season only

SOLDIER FIELD2015

SOUTHWEST FACILITIESAT McCORMICK PLACE

I-55

McCormick Place South Bldg

Mc8th Dr

Dr. M

artin Luther King Jr. Dr

Moe D

r

Fort Dearborn D

r

Lake Shore Drive

31st St

Mines D

r

Lot B

(31st St)

Southwest Facilities at McCormick PlaceShuttle Bus Pick-up Location

Lot C

(Lakeside

Underground)

I-55

McCormick Place South Bldg

Mc8th Dr

Dr. M

artin Luther King Jr. Dr

Moe D

r

Fort Dearborn D

r

Lake Shore Drive

31st St

Mines D

r

Lot B

(31st St)

Southwest Facilities at McCormick PlaceShuttle Bus Pick-up Location

Lot C

(Lakeside

Underground)

MILLENNIUM GARAGES

Butler Field

Congress Parkway

Buckingham Fountain

Pedestrian Entrance/Exits:

Adams

Lake

Sho

re D

rive

Wab

ash

Aven

ue

Vehicle Entrance/Exits:

Col

umbu

s D

rive

Mic

higa

n Av

enue

The Art Institute

of Chicago

Wab

ash

Aven

ue

Col

umbu

s D

rive

Mic

higa

n Av

enue

Randolph Street

Washington

Madison

Monroe Street

Jackson Street

Van Buren

N

Grant Park North Garage

(underground)!

Millennium Park Garage

(underground)!

Millennium Lakeside Garage (underground)!

Grant Park South

Garage (underground)!

Shuttle Stops

Lower Randolph!

BE CLEARON GAME DAY

SAFETY

Welcome! The NFL is enhancing its public safety policy this year to include the typeof bag you can bring into the stadium. This will also speed entry on game day. Here is everything you need to know for a safer, more convenient day at the stadium.

BE CLEARON GAME DAY

SAFETY

NON-APPROVED BAGS

BACKPACK

PRINTED PATTERNPLASTIC BAG

OVERSIZEDTOTE BAG

BINOCULARS CASE CAMERA CASE

SEAT CUSHION WITH POCKET

DIAPER BAG

CLEAR BACKPACK

FANNY PACK

MESH BAG

TINTEDPLASTIC BAG

PURSE

For a complete list of Prohibited Items visit ChicagoBears.com.

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