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Gap Mapping - a methodology for exploring stakeholder invovlement in co-production

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Slides used in Co-production Conference at University of Manchester November 2010. The presentation mainly is themed around my PhD research methodology in studying co-production services. The conference mainly discuss the use of co-production in developing service and social systems, with a number of examples in public services.More info about the conference: http://www.coprodnet.org/wiki/Conference

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Gap Mapping: Dr Qin Han 2010 November a methodology for exploring stakeholder involvement in co-production

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Page 1: Gap Mapping - a methodology for exploring stakeholder invovlement in co-production

Gap Mapping:

Dr Qin Han2010 November

a methodology for exploring

stakeholder involvement

in co-production

Page 2: Gap Mapping - a methodology for exploring stakeholder invovlement in co-production

An exploration into the

world of Service Design

Page 3: Gap Mapping - a methodology for exploring stakeholder invovlement in co-production

Question:

1. Who ?

2. What process?

3. How?

Page 4: Gap Mapping - a methodology for exploring stakeholder invovlement in co-production

Page 5: Gap Mapping - a methodology for exploring stakeholder invovlement in co-production

CAOS

project

by

We are

curious

Page 6: Gap Mapping - a methodology for exploring stakeholder invovlement in co-production

Page 7: Gap Mapping - a methodology for exploring stakeholder invovlement in co-production

Page 8: Gap Mapping - a methodology for exploring stakeholder invovlement in co-production

Page 9: Gap Mapping - a methodology for exploring stakeholder invovlement in co-production

Page 10: Gap Mapping - a methodology for exploring stakeholder invovlement in co-production

Page 11: Gap Mapping - a methodology for exploring stakeholder invovlement in co-production

Page 12: Gap Mapping - a methodology for exploring stakeholder invovlement in co-production

What’s good about

Gap Mapping?

Page 13: Gap Mapping - a methodology for exploring stakeholder invovlement in co-production

Play with caution

Page 14: Gap Mapping - a methodology for exploring stakeholder invovlement in co-production

Future applications

Page 15: Gap Mapping - a methodology for exploring stakeholder invovlement in co-production

Thank you.

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