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Page 1 of 21 Gati Ltd. Q3 FY16 Results Conference CallJanuary 21, 2015 MANAGEMENT: MR. SANJEEV KUMAR JAIN DIRECTOR (FINANCE), GATI LTD. MR. BALA AGHORAMURTHY PRESIDENT & WHOLE TIME DIRECTOR, GATI-KINTETSU EXPRESS MR. DHRUV AGARWAL EXECUTIVE VICE PRESIDENT, GATI-KINTETSU EXPRESS MR. PETER JAYAKUMAR DEPUTY CFO, GATI-KINTETSU EXPRESS MR. VSN RAJU CHIEF COMPLIANCE OFFICER AND COMPANY SECRETARY, GATI LTD. MODERATOR: MR. DEVESH AGARWAL IIFL CAPITAL LIMITED
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Page 1: Gati Ltd. Q3 FY16 Results Conference Call...Gati Ltd. January 21, 2015 Page 2 of 21 Moderator Ladies and Gentlemen, Good morning and Welcome to Gati Q3 FY16 Results Conference Call

Page 1 of 21

“Gati Ltd. Q3 FY16 Results Conference Call”

January 21, 2015

MANAGEMENT: MR. SANJEEV KUMAR JAIN – DIRECTOR (FINANCE), GATI

LTD.

MR. BALA AGHORAMURTHY – PRESIDENT & WHOLE TIME

DIRECTOR, GATI-KINTETSU EXPRESS

MR. DHRUV AGARWAL – EXECUTIVE VICE PRESIDENT,

GATI-KINTETSU EXPRESS

MR. PETER JAYAKUMAR – DEPUTY CFO, GATI-KINTETSU

EXPRESS

MR. VSN RAJU – CHIEF COMPLIANCE OFFICER AND

COMPANY SECRETARY, GATI LTD.

MODERATOR: MR. DEVESH AGARWAL – IIFL CAPITAL LIMITED

Page 2: Gati Ltd. Q3 FY16 Results Conference Call...Gati Ltd. January 21, 2015 Page 2 of 21 Moderator Ladies and Gentlemen, Good morning and Welcome to Gati Q3 FY16 Results Conference Call

Gati Ltd. January 21, 2015

Page 2 of 21

Moderator Ladies and Gentlemen, Good morning and Welcome to Gati Q3 FY16 Results Conference Call

hosted by IIFL. As a remainder, all participant lines are in listen-only mode and there will be an

opportunity for you to ask questions after the presentation concludes. Should you need assistance

during the conference call, please signal an operator by pressing „*‟ then „0‟ on your touchtone

telephone. Please note that this conference is being recorded.

I would now like to hand the conference over to Mr. Devesh Agarwal. Thank you and over to

you, sir.

Devesh Agarwal: Thank you. Good morning, everyone. On behalf of IIFL I welcome you all to the 3Q FY16

earnings call of Gati Limited. Today from the management we have with us Mr. Sanjeev Kumar

Jain – Director Finance, Gati; Mr. Bala Aghoramurthy – President & Whole Time Director, Gati-

Kintetsu Express; Mr. Dhruv Agarwal – Executive Vice President, Gati-Kintetsu Express; Mr.

Peter Jayakumar – Deputy CFO, Gati-Kintetsu Express and Mr. VSN Raju – Chief Compliance

Officer and Company Secretary, Gati Limited.

Now without any further delay I hand over the call to Mr. Jain for his initial remarks which

would be followed by a Q&A session. Thank you and over to you, sir.

Sanjeev Kumar Jain: Thank you Devesh. Good morning friends and welcome to the Gati's third quarter 2015 and 2016

results discussion. I thank you for your presence. As usual, we will take you through the

financial performance with the company and then take your questions.

Before we start our discussion on financial performance, let us have a look on the

macroeconomics currently prevailing in the economy. The latest data on IIP dipped for the first

time in the last 13 months in November 2015 and is lower by 3.2% year-on-year basis. We

expect the overall economic growth to continue at a modest speed in the next one or two quarters

and then get momentum in the coming quarters. In the ecommerce industry also the era of deep

discounting appears to be tapering down as is evident in fewer sales events and compressed sale

periods.

Some of the other sectors that impacted our business in this quarter are as follows. There was All

India Motor Transport Congress strike for two days that affected our delivery in some of the

geographies. The Tamil Nadu and Chennai floods also impacted our deliveries in certain zones

for two days. The international business impacted by slump in ocean freight rates and volumes

and Nepal border curbs. But I am happy to say that despite above factors our consolidated

revenue grew by 3% compared to previous quarter and we are now well positioned to expand our

business further in the coming quarters.

Before we discuss our financial numbers for the quarter for each entity, I think it is important to

brief you some of the key developments in the last quarter about our group. Our ecommerce

logistic revenue crossed 50 crores mark for the first time in this quarter registering a growth of

Page 3: Gati Ltd. Q3 FY16 Results Conference Call...Gati Ltd. January 21, 2015 Page 2 of 21 Moderator Ladies and Gentlemen, Good morning and Welcome to Gati Q3 FY16 Results Conference Call

Gati Ltd. January 21, 2015

Page 3 of 21

28% year-on-year. The peak festival period witnessed a 60% spike in volumes which was

managed seamlessly through excellent joint operation planning with our ecommerce customers.

Our new vertical eFC also registered a very healthy growth of 150% on year-on-year basis in this

quarter. In fact, our core business registered a healthy volume growth of 9%.

Our EBITDA margin improved by 80 basis points on a quarter-on-quarter basis and PBT

increased by 42% quarter-on-quarter basis. Overall debt payable in the company remains the

same; in fact they declined marginally in the quarter. The first cold-chain warehouse of Gati

Kausar has progressed well and now will go live in quarter four. The work on other sites is also

progressing well.

And one important update on Air India arbitration, we have crossed one more milestone where

Air India has deposited Rs.22 crores in the court which is in-line with the court judgment and the

company is in the process to withdraw this amount for its use.

So, these are some of the important developments in the last quarter about the group. I will take

you now through the financial performance of the group and its main verticals. After modest

performance in the last three - four quarters, we have seen a clear revival in this quarter about

our growth. At consolidated level the revenue has grown quarter-on-quarter by 3% while on

year-on-year basis it still shows marginal de-growth. The core business has shown growth on

sequential quarter. Our EBITDA and PBT have grown by 14% and 42% respectively on quarter-

on-quarter basis, but still a marginal de-growth on year-on-year basis. The increase in

profitability in this quarter is also attributed to the cost saving initiative we discussed in the last

quarter and we are accelerating the pace of some of the initiatives to further improve in the next

quarter.

On absolute number the total revenue of the group in the last quarter is Rs.420 crores with an

EBITDA of Rs.36.5 crores, PBT of Rs.15.8 crores and debt level at Rs.469 crores. Compared to

quarter two there is a sequential growth in revenue by 3%, the EBITDA has increased by 14%

and PBT has increased by 42%, debt level are same as in quarter two. But if we further dissect

our business our core business in fact has also grown by 5% on year-on-year basis. If we remove

the negative impact of Parcel Train business and other small businesses, we are close to now 9%

to 10% growth on year-on-year basis in our core freight business.

Coming to entity wise performance:

Gati as a standalone entity had a top-line of Rs.122.7 crores with an EBITDA of 99 million

which accounts at 8% of EBITDA and PBT of 10 million which is 1%. Gati's business of Rs.122

crores includes revenue of ecommerce business of Rs.53 crores. The EBITDA this time does not

include dividend as compared to the previous quarter.

Page 4: Gati Ltd. Q3 FY16 Results Conference Call...Gati Ltd. January 21, 2015 Page 2 of 21 Moderator Ladies and Gentlemen, Good morning and Welcome to Gati Q3 FY16 Results Conference Call

Gati Ltd. January 21, 2015

Page 4 of 21

Coming to GKEPL, our main subsidiary and the main business, the top-line is Rs.287.4 crores

with a healthy EBITDA of Rs.26.3 crores which has improved as compared to the previous

quarter and stands at 9%. The PBT is at Rs.17 crores which is 6%.

Gati-Kausar which is now focused on expansion of warehouse has a top-line of Rs.11.2 crores

with an EBITDA of 9 million which is 8%. The EBITDA of Gati-Kausar has improved as

compared to previous quarter.

Our other businesses include our Gati import-export business which has a top-line of Rs.9.2

crores and almost marginal EBITDA in this business.

Our total revenue for all companies put together is Rs.420 crores as compared to Rs.407 crores in

the previous quarter, showing a growth of 3% in the overall console business with 14%

improvement in the EBITDA and 42% improvement in PBT.

Comparing each entity on quarter-on-quarter basis, Gati business had a top-line of Rs.122 crores

as compared to Rs.123 crores. The marginal negative impact is because of the de-growth in the

fuel stations while e-commerce business has increased by 28% in this quarter.

The GKEPL business has grown by 2% in the quarter from Rs.280 crores in the last quarter to

Rs.287 crores in the quarter three and the EBITDA improved from Rs.21.5 crores to Rs.26.3

crores with the healthy growth of 22%. The PBT growth is 40% in the same quarter.

Gati-Kausar business has slight revenue decline in the quarter but at EBITDA level and PBT

level has shown improvement. And as I suggested that Gati-Kausar now will inaugurate its first

cold chain warehouse in the quarter four.

On annualized basis the comparison of each entity vis-à-vis the same quarter in the previous

year, Gati business has come down from Rs.131 crores in the previous year quarter to Rs.122

crores in quarter three of this year, thus registering a de-growth of 6% primarily because of

international business and fuel stations. The EBITDA has declined in Gati only because Gati did

not receive the dividend from GKEPL in this quarter.

On the main business GKEPL – the quarter three numbers of previous year are Rs.284 crores

which has improved to Rs.287 crores, registering a growth of 1% but I said that our core

business has grown by 5%. EBITDA has improved from Rs.23 crores to Rs.26 crores registering

a 13% growth. Gati-Kausar also on annualized basis with a marginal decline in the business but

improvement in the profitability and same is with GIETL which has seen a decline in overall top-

line. Overall on an annualized basis our business for the quarter stands at Rs.420 crores as

compared to Rs.428 crores in the previous year same quarter primarily because some of the non-

core businesses have seen marginal de-growth.

Page 5: Gati Ltd. Q3 FY16 Results Conference Call...Gati Ltd. January 21, 2015 Page 2 of 21 Moderator Ladies and Gentlemen, Good morning and Welcome to Gati Q3 FY16 Results Conference Call

Gati Ltd. January 21, 2015

Page 5 of 21

An important financial performance of a company is debt indicator – as has been suggested in

quarter-on-quarter, our debt management has improved further, our debt has marginally declined

compared to the quarter two, quarter two we had a debt of Rs.472 crores which has come to

Rs.469 crores despite an increase in our FCCB liability because of rupee depreciation. So debt

management has been improving and that is also improving our overall interest impact on the

organization.

So friends, these are some of the financial highlights, I open the floor for questions. Thank you

very much.

Moderator: Thank you. Ladies and Gentlemen, we will now begin the question-and-answer session. Our first

question is from the line of Mahesh Bendre from Way 2 Wealth Securities. Please go ahead.

Mahesh Bendre: Last few quarters we have been reporting a flat growth, so are we disappointed with the growth

numbers and what is the outlook for FY17?

Sanjeev Kumar Jain: In fact the growth in quarter three has a very clear indication of revival, on console level our

revenue has grown by 3% but if we dissect our business into core business, some of the

businesses which are not core to our strategy our growth on annualization is 5%. And if we

factor the impact of de-growth in Parcel Train business and international business our growth in

core business is close to 9%. We are confident that in quarter four we will work on this

momentum and we will end quarter four with the growth revival of almost closer to 9% to 10%.

Mahesh Bendre: And sir what is the outlook for FY17?

Sanjeev Kumar Jain: FY full year 2017, we will certainly grow, we will make up the quarter four further, last year we

had a top-line of Rs.1662 crores, we believe that we should end up somewhere Rs.1680 crores in

this financial year. So these are conservative numbers, we believe we shall cross our estimates

for quarter four.

Mahesh Bendre: And sir our interest cost has been higher than the profit, I mean majority of the cash flows are

going into servicing to take on the balance sheet, so what are the steps we are planning to take so

as to bring down this cost going forward?

Sanjeev Kumar Jain: As I said that our debts on quarter-on-quarter are flat, in fact in this quarter the debt has come

down marginally. So debt at a level of Rs.470 crores on a top-line of Rs.1680 crores is not a

significant debt. The interest burden has increased because Gati-Kausar is now in expansion

mode and has drawn NCD as per the financial arrangement with the private equity firm. In Gati's

total Rs.470 crores of debts, is an FCCB bond of around Rs.150 crores, so the debt of Rs.320

crores on the size of our company is quite a modest debt.

Moderator: Thank you. Our next question is from the line of Binoy Jariwala from Sunidhi Securities. Please

go ahead.

Page 6: Gati Ltd. Q3 FY16 Results Conference Call...Gati Ltd. January 21, 2015 Page 2 of 21 Moderator Ladies and Gentlemen, Good morning and Welcome to Gati Q3 FY16 Results Conference Call

Gati Ltd. January 21, 2015

Page 6 of 21

Binoy Jariwala: In your opening remarks actually I could not catch the ecommerce, how has the ecommerce

business done? And likewise, the standalone numbers for this quarter and the previous quarter I

mean?

Dhruv Agarwal: Ecommerce in Q3 did extremely well, we registered a 19% quarter-on-quarter growth and about

28% year-on-year growth and this came off the back of a pretty successful and well executed

festival season in the months of October and November. Currently during those two months we

saw a significant spike in volume as well and moving forward we hope to continue that

momentum in quarter four.

Binoy Jariwala: So can you help me with the number of quarter three, quarter two?

Sanjeev Kumar Jain: You asked the standalone number. In standalone number, Gati's overall revenue for quarter three

is Rs.122.7 crores which includes ecommerce revenue of Rs.53 crores, compared to quarter two;

we had a revenue of Rs.123.9 crores which included ecommerce revenue of Rs.45 crores. So

ecommerce revenue in our standalone is gaining in terms of proportion of total revenue and now

it stands more than almost 40% of the Gati's standalone revenue. The EBITDA for this quarter is

down primarily because it does not include the dividend revenue. So last quarter included a

dividend income of Rs.8.4 crores which is not in this quarter.

Binoy Jariwala: So what is the EBITDA and PBT numbers for quarter two and quarter three for standalone?

Sanjeev Kumar Jain: EBITDA for quarter three is Rs.9.9 crores, as compared to Rs.18.9 crores in quarter two and

Rs.18.9 crores includes a dividend of Rs.8.4 crores. Gati continues to make investments in the

expansion of network, so we have more operating units which can cater to the requirement of

ecommerce business expansion.

Binoy Jariwala: And what is the PBT sir?

Sanjeev Kumar Jain: PBT of Gati in the quarter three is 10 million as compared to 101 million in the previous quarter

which includes a dividend income of Rs.8.4 crores.

Binoy Jariwala: And Dhruv on the ecommerce side, what is the capacity in terms of handling number of

packages per day we have in the last mile delivery, what would the run rate currently and in this

particular quarter what would be the average number of packages on a daily basis that we would

have delivered?

Dhruv Agarwal: Our current capacity is around 72,000 packages per day. We had added on capacity during the

sale period. In terms of run rate, in 2015-16 October we did about 20 crores, November we did

about 18 crores and then in December there was a dip, it went down to about 14.7 crores. So our

capacity is about ability to deliver about 72,000 packages per day and on average we are

delivering about 50,000 packages per day, but then on the sale days you have peaks where we

also delivered 80,000 to 85,000 packages a day.

Page 7: Gati Ltd. Q3 FY16 Results Conference Call...Gati Ltd. January 21, 2015 Page 2 of 21 Moderator Ladies and Gentlemen, Good morning and Welcome to Gati Q3 FY16 Results Conference Call

Gati Ltd. January 21, 2015

Page 7 of 21

Binoy Jariwala: And this 50,000 was the average for quarter three or is the current ongoing average?

Dhruv Agarwal: I am talking quarter three.

Binoy Jariwala: My last question is, what is our reach in terms of pin codes, I believe we had a plan to scale up

our reach on the last mile delivery segment for the ecommerce?

Dhruv Agarwal: Yes, so right now we are doing about 17,000 pin codes and previously we were around close to

19,000 pin codes but the pin codes we keep adding and deleting based on the requirement of our

customers. So we open up pin codes and then the packages start flowing, but if the volumes are

not that great then we shut those pin codes and open up others, so right now we are at 17,000 pin

codes.

Binoy Jariwala: Dhruv, when we talk of 53 crores of ecommerce revenue what would be the e-fulfillment

revenue in this?

Dhruv Agarwal: The fulfillment is separate; in Q3 we did a fulfillment revenue of about 6 crores, so if you look at

ecommerce in total it would be 53 plus 6.

Binoy Jariwala: And how does this stack on a quarter-on-quarter basis, so quarter two would be?

Dhruv Agarwal: Quarter two number for ecommerce is around Rs.45 crores.

Binoy Jariwala: No, I mean for the e-fulfillments?

Dhruv Agarwal: E-fulfillment is around 2 crores.

Binoy Jariwala: Dhruv, your outlook on the ecommerce business, how do you see it growing in the future now in

the near term because I think from staggering 60%, 70% growth rates it has actually normalized

about 30% odd growth rate, so how…

Dhruv Agarwal: I think that especially after October, November when the big sales were there, December and

January there will certainly be a slight dip, though now in January for this Republic Day sale

over those three four days we should see some uptick. But moving forward our strategy is, like

we have been saying that we have been doing end-to-end solutions on the logistic side and now

we are going to market to some of the smaller e-tailers and also providing them fulfillment

services which will be a lot more end to end kind of service offering. But I think the growth rates

of 70%, 80% plus I think it will be tough to hit that kind of growth going forward, but again it all

depends on how our etailing customers do.

Bala Aghoramurthy: So if I may add, without any doubt the ecommerce market is actually now widening in its reach

portfolio as well, if you recall our various conversations over last few quarters we were very-

very heavy on the large shipments alone but now we have actually expanded into saying that we

Page 8: Gati Ltd. Q3 FY16 Results Conference Call...Gati Ltd. January 21, 2015 Page 2 of 21 Moderator Ladies and Gentlemen, Good morning and Welcome to Gati Q3 FY16 Results Conference Call

Gati Ltd. January 21, 2015

Page 8 of 21

will do the smaller shipments of 1kg, 2kg and so on. Of course there is a geography reach; in

addition another very critical portion of our ecommerce strategy has been that we are now going

direct to the original manufacturers who are looking for a national ecommerce partner in addition

to going through the various websites. So that is our other source of growth and we are also

tapping into many SMEs. So we have a plan which is kind of broad basing the ecommerce

services rather than hold on only to two or three top players.

Binoy Jariwala: But in terms of two or three top players also are they actually moving, are they shipping more of

their orders thorough their in-house captive logistics units, is there a shift?

Bala Aghoramurthy: No, actually the shift is the other way around. So a couple of the major ecommerce guys are

actually outsourcing more and more as much as possible and one of the major players has

actually reversed their strategy where they are going more into one of the companies that they

have invested in, they are diverting maximum loads to the company that they have invested in

while the others are actually outsourcing more and more.

Binoy Jariwala: So despite of the outsourcing portion growing in terms of the total pie of ecommerce logistics

our growth rates have still tapered off?

Dhruv Agarwal: So Binoy the way to look at it is that they already have a certain base which their in-house

ecommerce vertical is handling and as their volumes are growing or more pin codes are opening

up those they are continuing to outsource more. So whatever incremental growth they have they

will probably outsource a larger portion of the incremental growth, if that makes sense.

Moderator: Thank you. Our next question is from the line of Prateek Kumar of Antique Stock Broking.

Please go ahead.

Prateek Kumar: Sir my first question is on further dwelling on the ecommerce side, so clearly versus our

guidance like in Q2 for example we expected around 60 crores we did around 45 crores, in Q3

we expected around 90 crores or so but we did only 50 crores, so the numbers are clearly below

our expectations. So is this due to loss of market share to some of the private equity funded start-

up companies or the other listed companies in the space or is it due to just tapering off growth in

that segment festive we are not being very good. I mean what would you attribute this to?

Dhruv Agarwal: I think as far as Gati goes, like Bala mentioned earlier we are actually broad-basing our

ecommerce offering and getting into the lower weight segments. Just to give you an idea, Q2 we

had about 52%, 53% less than 2kg and remaining in the greater than 2kg segment and in this

quarter we are actually at 60% less than 2kg and 40% above 2kg segment. So we are actually

broad basing our service offering. In terms of the numbers that we had projected and what we

have actually done, the volumes that have moved out versus what was projected has also

decreased from our e-tailers, so that is a large portion of where the numbers are missing but we

have continued to expand the reach and the number of pin codes we are offering and also the

Page 9: Gati Ltd. Q3 FY16 Results Conference Call...Gati Ltd. January 21, 2015 Page 2 of 21 Moderator Ladies and Gentlemen, Good morning and Welcome to Gati Q3 FY16 Results Conference Call

Gati Ltd. January 21, 2015

Page 9 of 21

services we are offering to our customers. We have not faced any real; the decline is not due to

increased competition so far.

Prateek Kumar: And sir you mentioned about 9% growth in tonnage terms, I could not get the meaning of how

do you arrive at this 9% is it QonQ, YonY, what is it?

Bala Aghoramurthy: So this is about our core business of Surface Express which forms 75% of the GKE vertical that

we have. This time the volume growth which is the total tonnage that we hauled for our various

B2B customers has increased by 9%, it is a very healthy increase. If you have seen the trend over

the last couple of quarters it was in the range of about 2%to 3% but this quarter it has jumped up

to a healthy 9% in tonnage terms.

Prateek Kumar: So as I understand the previous couple of quarters were also impacted by your loss of volumes in

specific rail segment and specific market, so is it due to revival of that particular segment?

Bala Aghoramurthy: Let me break up the GKEPL for you a little bit, so it has got two core segments of surface and air

express which constitute about 85% of the GKE business. There is a third vertical which is the

rail services that you are referring to and a couple of quarters back we had shared with you that

there was a loss of about 10 crores in top-line on that rail vertical. I am happy to share that in this

quarter we made up about 20% of that loss in this quarter and we have already tied up to make

up an additional about 40%, so two-thirds of that loss will get covered in Q4, we are working to

cover the rest of it. So the 9% growth has got nothing to do with this rail services that was only

in the core surface express business and not in air.

Prateek Kumar: And sir just one last question, we saw margin improvement clearly QonQ, year-on-year, so what

would you attribute this to specifically in respect to segments? I know you gave the detailed

information segment wise but what were the specific reasons behind that?

Sanjeev Kumar Jain: So the improvement in quarter three is attributable to multiple factors. The core business as Bala

just explained which is our GKEPL business, surface and air; they grew very healthily in terms

of the volume which is 9%. We also managed our operating cost and admin cost quite well, in

fact we discussed that we have a plan of taking definitive initiative on admin and people cost

management. So they have started giving result. We are accelerating the efforts on this cost

management further and we see that there is further improvement in quarter four. So quarter

three improvement is likewise, some improvement in the revenue and better cost management.

Moderator: Thank you. Our next question is from the line of Mayur Gathani from OHM Group. Please go

ahead.

Mayur Gathani: Just wanted to check do we expect dividend in quarter four from the JV?

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Gati Ltd. January 21, 2015

Page 10 of 21

Sanjeev Kumar Jain: So dividend decisions are taken by the board, it is very difficult to discuss the dividend strategy

on the investors call. The board will evaluate the dividend issue in the next quarter and we will

take an appropriate decision.

Mayur Gathani: What was the dividend in the first half sir form the JV for the standalone entity?

Sanjeev Kumar Jain: JV has not declared any dividend in this financial year so far.

Mayur Gathani: So there is no dividend given?

Sanjeev Kumar Jain: Yes, in this financial year.

Mayur Gathani: And what is the guidance for FY17, FY16 looks more or less flat, so FY17 what is your revenue

guidance?

Sanjeev Kumar Jain: FY17 we believe that we will grow close to 10% in our revenue on console basis and our

EBITDA will improve at least 1% up as compared to 2015-16.

Mayur Gathani: So 7.5 going to 8.5, is that a fair assumption sir on the EBITDA?

Sanjeev Kumar Jain: I think that is quite conservative and achievable number.

Mayur Gathani: And what I understood from the last conversation was that Kintetsu EBITDA stands at 9.2%

today in quarter three which is a significant improvement over the last two quarters, so we can do

a little better because the cost efficiencies are still coming in for quarter four and if we get more

volumes then we can do better EBITDA and JV as well.

Sanjeev Kumar Jain: We are quite confident that we will take it to in the range of 9.5% to 10%.

Mayur Gathani: And coming back to ecommerce, if I ask you, so is my understanding clear that with expansion

that you are doing more on the less than two kgs, this should have actually helped you do better

business in ecommerce because you are anyways doing on the higher kgs, now you are also

expanding and doing a lower kgs, but the growth rate has tapered down big time. I mean is it

because, I know you answered the question previously, but I just wanted to recheck that is the

ecommerce industry tapering down or what is the reason?

Bala Aghoramurthy: Firstly, Gati's white goods share which was a big weight segment, greater than 10kg, it has

actually absolutely protected, we still have a very dominant share across e-tailers, across

customers in the higher weight segment. The expansion into the smaller one was a deliberate

strategy on our part because we wanted to continue to increase the volumes. Just to register the

number again our volume increase year-on-year in terms of the number of packages is close to

60%, which was a deliberate strategy. As an industry I think it is time to recognize that the same

high growth rates of mere triple digit number may not be sustainable in the next year or two

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Gati Ltd. January 21, 2015

Page 11 of 21

years onwards. Having said that, ecommerce will have a very robust growth rate, it will be of

course a 50%, 60% kind of range, you cannot expect a 90% and 100% but it is fair to expect

something under 50% to 60% range and Gati will continue to play this with even more focus.

And like we said we actually must see the Gati's ecommerce play as a totality of EFC and

ecommerce distribution, the EFC is actually registered within the GKEPL and so on, we have

seen a very healthy growth, this registers that number. On the EFC it is a 150% growth in terms

of year-on-year for this quarter. So that is the answer.

Mayur Gathani: And on a quarter-on-quarter basis e-fulfillment grows on 6 crores to 6.7 crores or it was 2 crores

to 6 crores? I missed the number sorry.

Dhruv Agarwal: Quarter-on-quarter it is around 6 crores to 6.7 crores, year-on-year it is 2 crores to 6 crores.

Mayur Gathani: So my point here is, e-fulfillment shouldn‟t have grown a little bit more better, I mean with a

kind of growth that you have seen in quarter three with a season time, 6 going to 6.7 and this is a

very small business for us, this basically should have grown a little bit faster? I know year-on-

year it is growing because year-on-year it is a very small thing.

Dhruv Agarwal: I will explain. So actually in October and November we had a huge growth in the number of

packages, so like Q2 we did around 4.2 lakhs packages per month average for fulfillment and

October we did about 5.7 lakhs, November we did about 4.3 lakhs and then December saw a

decline to about 3.2 lakhs. So a couple of things happened here, one is that in the month of

December we shut out two of the smaller fulfillment centers in Bangalore and Mumbai and we

have actually increased the capacity in our Hyderabad fulfillment centers and also added a

couple of new customers which are kind of going live now which we will see an increase in

volumes in this quarter four. And so just to give you another metric to compare, Q2 we did

around 4.2 lakhs orders per month average out of 2.2 lakhs square feet and in Q3 we did 4.4

lakhs orders per month out of 1.7 lakhs square feet. So square foot, if you look at orders per

square foot kind of metric has actually increased this business, but there was some consolidation

that happened, couple of fulfillment centers volumes were not coming so it was mutually decided

to close them down, etc.

Mayur Gathani: And any number that you can put since 1.7 can go up to so and so in the next one year's time, are

we expanding that?

Dhruv Agarwal: One year's time we would be looking to at least double that, in this quarter we should be adding

another 50,000 to 80,000 square foot which is under implementation right now.

Mayur Gathani: And on the cold-chain business what is the capacity that you are starting off with for the first

one?

Sanjeev Kumar Jain: So first warehouse is closed to be commissioned in this quarter and will have a pellet of around

5500 pallets.

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Mayur Gathani: And is it fair to assume that the ecommerce margins would still be more than double-digits; I

mean 12%, 15% or any guidance on that?

Sanjeev Kumar Jain: Ecommerce margins are still in the range of around 13% to 14% at EBITDA level.

Mayur Gathani: And on the 20 crores plus that we are expected to receive from the courts, when can we receive

that and what do we intend to do with it?

Sanjeev Kumar Jain: See the money has already been deposited by Air India with the court and Gati is now in the

process to bring this money for its use. We hope to complete this process in the next two to three

weeks.

Mayur Gathani: And will we be reducing our debt or is it for expansion?

Sanjeev Kumar Jain: So this will help us to leverage our debt and also use this money for our ecommerce expansion.

Moderator: Thank you. Our next question is from the line of Kamini Shah from TA Associates. Please go

ahead.

Kamini Shah: Just one lingering question on the ecommerce piece, is there a component of one-time revenue

because if the festive season that you have seen in this quarter vis-à-vis the other quarter?

Sanjeev Kumar Jain: Sorry, could you repeat that, was not able to understand.

Kamini Shah: I just wanted to check if there would be some component of one-time revenue that you have seen

because of the festive season in October and November this quarter vis-à-vis with the rest of the

quarter, you said sales volumes had peaked up to 85,000 packages but averages are much lower

than that. I just wanted to get a sense of whether the one-time revenue here that you would not

leave going forward?

Bala Aghoramurthy: So the way the ecommerce business has worked for us in the past, the December quarter average

continues or incrementally builds, so you can expect it to be sustained. The December

performance in ecommerce either incrementally builds or sustains, so it is not a onetime revenue,

it is an increase in the base of ecommerce.

Kamini Shah: Next question was just regarding the cold-chain business, the cold-chain transportation business,

could you give us some color on that, do you have an update on where that business is going to

go?

Sanjeev Kumar Jain: So currently Gati-Kausar is in the reefer transportation, but as I said that it is in the expansion

mode and creating a network of cold-chain warehouses across country. It has already closed a

financial transaction in 2014 and made a financial closure to fund these cold-chain warehouses.

So today the cold-chain warehouses going forward it will be an integrated cold-chain business

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Gati Ltd. January 21, 2015

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close to the business which you are seeing in snowman. So Gati-Kausar is in the same footprint

and the business of Gati-Kausar will be an integrated cold-chain comprising of reefer

transportation and warehousing.

Kamini Shah: And the last one sir, FCCB issue, do we have an update on that?

Sanjeev Kumar Jain: FCCB issue, it is still the status-quo, the matter is sub-judice. The bond matter is in the litigation

in the lower court of Hyderabad. There is no change in quarter three with regard to the status of

FCCB bond.

Moderator: Thank you. Our next question is from the line of Rakesh Vyas from HDFC Mutual Fund. Please

go ahead.

Rakesh Vyas: First on ecommerce, can you just highlight to us as to what is the percentage of COD deliveries

in the overall business, what is the average ticket size there and if you can compare it year-on-

year and quarter-on-quarter as well to begin with.

Sanjeev Kumar Jain: The COD business as on date is in the range of around 65%, the COD percentage compared to

overall delivery has slightly come down. So this business is a predominantly COD driven

business. What was the other question?

Rakesh Vyas: What was the average ticket size in COD in general or on an average?

Sanjeev Kumar Jain: I think somewhere Rs.5000 per packet, this is my best estimate, I am not absolutely sure.

Rakesh Vyas: I am just looking for a trend sir, I appreciate. And what would have it been last year on an

average?

Sanjeev Kumar Jain: Last year the COD business was close to around 75%.

Rakesh Vyas: And has average ticket size improved since then or it started reducing?

Sanjeev Kumar Jain: I will have to give you this figure separately.

Rakesh Vyas: Sir secondly I am just trying to understand, despite increase in the ecommerce business QoQ, the

margin improvement is not looking to come on standalone basis, so is there a margin pressure

incrementally on the ecommerce business now because I thought you said the margins are more

or less now in the range of 13%, 14% whereas I think the earlier numbers used to be around

16%, 17%. So is this now likely to be stable, sustainable margin trend?

Sanjeev Kumar Jain: As I said that ecommerce margins are always in the range of 13% to 14% and these are

sustainable margins because we have an integrated network and this advantage to the ecommerce

will always remain with the Gati. So we are not operating two parallel network for business and

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this advantage is unique to Gati and will always remain to the advantage of the ecommerce

business.

Rakesh Vyas: So in general we are not seeing any pressure yet on margins, so all the growth are tapering down,

margin pressure is not there, is that a correct understanding?

Sanjeev Kumar Jain: Exactly, yes.

Rakesh Vyas: And sir can you just highlight as to what is the number of bikers now, I thought we added

capacity and now we are talking of reducing the numbers as well. So what was it for the third

quarter and what is it likely to be let's say fourth quarter or next year?

Dhruv Agarwal: Rakesh we added around 350-odd two wheelers and four wheelers, primarily we added four

wheelers, we have added only about 50 to 55 bikers, remaining were four wheelers. And we have

already done a little bit of shedding of capacity but the adding of capacity will be in conjunction

with pin codes that we open up or volume increases that we have worked out with our customers.

So I think for this coming quarter there might be an incremental increase, but as of now I think

these numbers will remain the same for this quarter.

Rakesh Vyas: Sir what was the delivery last year or last quarter per day, you said 50000 was in this quarter so

what was it second quarter?

Dhruv Agarwal: Yes, last quarter we had a capacity of around 50,000 to 54,000 per day and we were doing I think

40,000 per day is what we were doing on average and now capacity has increased to about

72,000 deliveries per day, we are doing around 50.

Rakesh Vyas: Sir my last question is, what is the Gati-Kausar's EBITDA you had said and what was it last

quarter, you said 9 million, right?

Sanjeev Kumar Jain: You are talking about?

Rakesh Vyas: Gati-Kausar EBITDA?

Sanjeev Kumar Jain: Gati-Kausar EBITDA for quarter three is 9 million was 5 million in previous quarter.

Moderator: Thank you. Our next question is from the line of Nehal Jham from Edelweiss. Please go ahead.

Nehal Jham: My question revolves around GKE, you mentioned that you have seen a 9% volume growth

year-on-year in this business mainly in air and surface express, so just wanted to understand, if I

look at the numbers GKE has grown around 2% to 3% year-on-year so is it that we have seen a

6% to 7% pass on in fuel prices that‟s why the revenue growth has only been 2%?

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Bala Aghoramurthy: No, you are partially right there. If you recall last time we clarified that the diesel prices last year

same time versus this year have been down about 10% to 20% depending on the quarter, so this

quarter it is down about 15% versus last year same quarter and in the previous quarter it was

down nearly about 20%. There is definitely an impact of the diesel price, of course the nature of

business that Gati has done, we try to insulate ourselves to the max extent possible. In general, in

transportation you would see around 70%, 80% of the diesel price getting passed on to customers

but we have been very-very judicious, we contained it to about 3%, 4% which is the reason why

despite our high volume growth we actually see the revenue growth at a shade lesser. Secondly,

the GKE number of course is also impacted by the rail services, we have not declared separate

numbers etc. for each of the verticals, the GKE business profitability is also impacted

significantly by the rail services like explained before. We expect to build back about two-thirds

of the loss in the next quarter, hence we are confident, like Mr. Sanjeev said, in the next quarter

you will see a further improvement in the profitability to the range of about 9.5% to 10% at an

EBITDA level.

Nehal Jham: So I am guessing that this number would be higher than 9% just if you take air and surface, right,

and you exclude rail?

Bala Aghoramurthy: You are absolutely right, it will be in the double-digit number.

Nehal Jham: And my other question related to this is, you mentioned that you have seen a big increase in your

number of packages and you have gone into smaller SKUs of below 2kgs. Now I understand that

the GKE business is the transportation or the surface express is used for ecommerce delivery. So

what portion is it possible to understand is related to Gati and the other portion being related to

the increment demand that you would have got?

Bala Aghoramurthy: Sorry, I am not very clear about the question, let me say it the way I have understood. You are

talking about the ecommerce parcels increase. Just to clarify, the entire ecommerce ground

operations last mile delivery is directly into the Gati Standalone, GKE does a line haul for Gati,

so that is the way it is structured. In this context if you want to repeat your question?

Dhruv Agarwal: I will explain Nehal, that 9% volume growth that we spoke about in Gati-Kintetsu is for our B2B

segment, that is our B2B volume growth, B2C actually sits in Gati Limited which is our

ecommerce logistic, the volume growth was around 60%. The way we work it is that we use

common infrastructure and everything, the line haul which is the hub to hub movement is

common goes on the GKE network, just the last mile for B2B and B2C is a different network, in

B2C we use like the bikers and the smaller four wheelers and in the B2B segment slightly larger

four wheelers do the final mile. I hope that clarifies?

Nehal Jham: Yes.

Sanjeev Kumar Jain: Also to supplement your answer in terms of financial impact, any transaction between Gati and

GKEPL it has no impact on the console revenue, these transactions are knocked off.

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Gati Ltd. January 21, 2015

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Nehal Jham: So just my last point, I was trying to understand that is this growth of 9% mainly related to our

growth in ecommerce or it's separate growth that we have seen in the industry itself?

Dhruv Agarwal: No, the9% is only B2B surface express growth, it has got nothing to do with ecommerce,

ecommerce standalone is near about 60% volume growth, and the 9% is only B2B surface

express growth. Nehal, basically we do not double count the volume growth ecommerce and

GKE, it is all separate, and we knock that off.

Moderator: Thank you. Our next question is from the line of Bharat Chhoda from ICICI Direct. Please go

ahead.

Ankit: Sir, this is Ankit here from ICICI. Sir if previously in FY16 I heard that the revenue we are

targeting is around 1680 crores, please correct me if I am wrong, is it right?

Sanjeev Kumar Jain: Yes, right.

Ankit: So if I back calculate it the Q4 revenues would be approximately around 440 crores to 450

crores, it shows a big jump YoY, so sir can you just please explain me what gives us this

confidence to kind of coup up the revenues in Q4?

Sanjeev Kumar Jain: I think you must recheck, the Q4 revenues are in the range of around 430 crores. There is no

dramatic change in terms of revenue in Q4, our estimate of Rs.1680 crores is on the basis of

Rs.430 crores of top-line and consolidated basis in quarter four.

Ankit: And sir I think in Q3 we had started something called as vendor financing, vendor own model, so

can you just update me regarding this that what are we doing over there?

Peter Jayakumar: We have about 100 vehicles in place now and the vendors are extremely happy at this model and

this augments our capacity and there is a slight reduction in the operations cost which is visible

and thus is evident in the results and this gives us an assured enough capability and the capacity.

Sanjeev Kumar Jain: The spirit of this whole arrangement is that Gati negotiates the commercial on its own strength

without taking any financial risk. So that negotiated rates go with the financier as well as the

manufacturer, benefit is passed on to the business partner without Gati being a guarantee for that

arrangement. So this is the uniqueness of this that Gati negotiates on its strength and pass on the

benefit to the business partner without assuming any financial risk.

Ankit: So sir any volume numbers from the same at this quarter, if you can share it with us.

Peter Jayakumar: Your question is, what are the impact of this…?

Ankit: What are the volume numbers which are being carried on with the help of this model?

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Gati Ltd. January 21, 2015

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Peter Jayakumar: See most of the vehicles came only in the middle of December, so it would be tough to say that

these 100 vehicles how many packages they carry, they were just connected into our network at

various places and so it would be tough to give you a number exactly on this but they form a part

of our own network.

Bala Aghoramurthy: It is like any other vehicle in our network.

Ankit: And sir can you just update me what kind of revenue loss we would had faced due to that

Chennai floods or what kind of financial impact we would see?

Sanjeev Kumar Jain: I gave you three, four onetime event which is the Tamil Nadu floods, the All India transport

Congress strike and the closure of Nepal border. So roughly around close to 1% with all these

onetime events we would have lost in our top-line.

Ankit: And in Q2 we had total 4 e-fulfillment centers and out of which I heard that two we had already

closed and one we have kind of consolidated to a bigger one, so now how much e-fulfillment

centers we have?

Dhruv Agarwal: We had four major fulfillment centers and two smaller ones, now we have two larger fulfillment

centers and two smaller ones.

Ankit: And the total square feet?

Dhruv Agarwal: 1.7 lakhs right now.

Ankit: So it has been reduced from 2 lakhs in Q2 to 1.7 lakhs in Q3?

Dhruv Agarwal: 2.2 to 1.7, yes.

Moderator: Thank you. Our next question is from the line of Binoy Jariwala from Sunidhi Securities. Please

go ahead.

Binoy Jariwala: Just wanted to get your thoughts on the main business which is KWE, how much of our volumes

actually move through air express and how much move through ground?

Bala Aghoramurthy: So incidentally it is not KWE, it is Gati-Kintetsu so it is GKE business. Of the GKE business

about 75% is the core surface express, about 11% to 12% is air express and the remaining being

made up of both rail as well as the supply chain management or warehousing business. So that is

the construct of GKE.

Binoy Jariwala: And how has this mix moved over the past couple of years?

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Bala Aghoramurthy: Over the past couple of years in terms of mix the rail business has come down, it used to be 11%

to 12% it is now much smaller than that, but of course our endeavor is to build it back while

going with rest of the franchise. The SCM business has grown, it used to be a smaller portion

let's say about a year back, now it is a sizable portion of GKE now.

Binoy Jariwala: How much is it now?

Bala Aghoramurthy: The SCM business would be around 6% to 7%.

Binoy Jariwala: And any movement in terms of surface and air as a volume on the air side, the mix of volumes

on the air side gone down over the past couple of years?

Bala Aghoramurthy: Actually the two are very different segments, of course the driver for our customer to choose

surface and a customer to choose air are very-very independent, and as a result there is no inter-

play between the two.

Sanjeev Kumar Jain: I am saying that some of the air moves to the surface, is that the question?

Binoy Jariwala: No, what I am trying to understand is that currently about 11%, 12% of the volumes go through

air and 75% through surface. Now has this 11% was it a larger number over the past couple of

years?

Bala Aghoramurthy: No, it was in the same range, the difference has been more in terms of GKE and SCM, to some

extent they did balance out each other a little bit plus there is an incremental increase in the

surface in terms of our portfolio mix.

Binoy Jariwala: How fast would surface segment be growing for us, the volumes in the surface?

Bala Aghoramurthy: So we explained that, the volume growth on surface this quarter over last year same quarter is

9%.

Binoy Jariwala: And in terms of market share, what would our market share be in the surface segment?

Bala Aghoramurthy: Market share, we of course are the undisputed number one in surface, we will have a market

share anywhere upwards of about 25%, 30% .

Binoy Jariwala: And how has the market share moved over the past two years?

Bala Aghoramurthy: Over the past few years you are talking about?

Binoy Jariwala: Couple of years I mean.

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Bala Aghoramurthy: Over the past couple of years we would have added incrementally to the market share let's say

about couple of percentage points, there is no easy way to measure this, I must also caution you

there is no easy way to measure this, so this is our best estimate knowing the industry, the

competition and everybody else.

Binoy Jariwala: And so as per our estimate would this addition of market share by a couple of percentage points

be more from, are we taking share from the unorganized segment or unorganized players?

Bala Aghoramurthy: The big players are of course between the organized players, so it is between organized players.

Moderator: Thank you. Our next question is from the line of Prateek Kumar from Antique Stock Broking.

Please go ahead.

Prateek Kumar: First on the 2020 plan which you envisaged in which you targeted around 45%, 50% of revenue

as with the ecommerce segment business, so do you have an update on this 2020 plan which you

talk about often?

Bala Aghoramurthy: Yes. So the 2020 plan is absolutely on track, we of course did brief you I think a couple of

quarters back saying we expect ecommerce to become 50% in terms of the number of packages.

Just to refresh our memory on numbers, we do something like 2.5 lakhs packages on delivery in

surface alone plus ecommerce everything together we are about 2.8 lakhs packages a day today.

We expect this number to increase to 1 million packages a day by 2020, of which 50% is

expected to be ecommerce, 50% is expected to be the rest of express distribution business. So we

of course are moving, that is the reason why you hear us say that we are investing, we are

opening up new offices for ecommerce especially in cities and so on, we are increasing capacity.

So we are on track, of course there is a year-on-year milestone, the five years going forward we

do have detailed internal plans.

Prateek Kumar: And in the last you also mentioned about opening up some consolidation centers related to the

same and even the last mile picks I believe, so have you been shutting down those as well in line

with e-fulfillment or…?

Bala Aghoramurthy: No, so the consolidation and sorting center is primarily for the ecommerce delivery where we

pick up from the various etaliers or sellers, bring it all to one location and then sort if by delivery

point and send them out. So those continue on, the fulfillment center is in a slightly different

space. For example, like from our fulfillment centers once we have processed the orders various

service providers would come and pick up their loads from our fulfillment centers, whereas from

our sorting centers that is our internal piece where we open up sorting centers for faster

segregation and movement and connectivity to our line haul.

Prateek Kumar: So sorting centers are more captive ones and VFCs are for in general for other service providers

as well?

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Gati Ltd. January 21, 2015

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Bala Aghoramurthy: Yes, EFCs are for we are providing the fulfillment centers, warehousing service to the etailer and

then they segregate the loads to various service providers and the sorting center you are right is

more of a captive process to help us decrease time and improve our efficiency.

Prateek Kumar: And sir what would be our CAPEX for the next two years?

Bala Aghoramurthy: In general, we have been clocking around 25 crores per annum, we expect it to be in the same

range.

Moderator: Thank you. Our next question is from the line of Mayur Gathani from OHM Group. Please go

ahead.

Mayur Gathani: Just a hypothetical question sir, with diesel prices falling especially the pass through on the ATF

has been way more than on the road segment, so do we see movement from the road to air, is that

actually happening due to the prices over there?

Bala Aghoramurthy: No, first of all there are two or three reasons why it cannot happen. We are obviously very

competitively priced, we are aware of the various modes etc. Secondly, air capacities are limited,

it is not easy to add on to air capacity whereas the road capacity can be increased very easily.

Third, the drivers for air, the pricing of air is such that the driver for air are need for urgency and

immediacy, as a result there is no interplay between surface and air, there is no interplay.

Moderator: Thank you. We will take the last question from the line of Rakesh Vyas from HDFC Mutual

Fund. Please go ahead.

Rakesh Vyas: Two quick questions, one, can you just give the breakup of the debt of 469 crores across entities?

Peter Jayakumar: Gati standalone is 283 crores which includes the FCCB, and Gati-Kintetsu is about 150 crores is

a little to manage it at the same level as the previous quarter and also Kauser is about 35 crores

primarily because of the entity coming in and the draw in for the CAPEX.

Rakesh Vyas: And sir secondly can you just highlight what is the revenue from supply chain management you

said, SCM business?

Sanjeev Kumar Jain: Supply chain management for this year will end somewhere around 50 crores to 55 crores and

this is a business which is growing by almost 50% year-on-year basis.

Moderator: Thank you. Ladies and Gentlemen, that was the last question. I would now like to hand the floor

over to Mr. Devesh Agarwal for closing comments.

Devesh Agarwal: Thank you. On behalf of IIFL I thank all the participants for their participation. And also thank

Gati management for giving us an opportunity to host this call. Thank you.

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Moderator: Ladies and Gentlemen, on behalf of IIFL this concludes this conference. Thank you for joining

us and you may now disconnect your lines.


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