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Assessing the Importance and Maturity of Activities That Support Seven Legal Department Objectives:
■ Define Legal Work and Strategy
■ Promote Corporate Compliance and Ethics
■ Support Business Goals
■ Ensure Regulatory Compliance
■ Protect Company Information
■ Maintain Corporate Governance
■ Manage the Function
The Path to Effective Legal Performance
The Legal Functional Maturity Diagnostic
CEB Legal Leadership Council
2
Seventy-seven percent of general counsel want to spend more time executing the legal strategies that support the business, but a majority struggle to break free of reactive, day-to-day business requests.
Most general counsel want to transform their departments and contribute to business growth, but the average legal department expects less than a 3% budget increase for 2015, lagging behind the pace of most companies’ growth.
It’s hard to do more with less, especially without a clear action plan to help the department identify and execute on the trade-offs it must make to best support department goals.
General Counsel Preferred Time Allocation Select Responses
Prioritize performance improvements that deliver the largest returns.
n = 114.Source: CEB 2014 Legal Budget Diagnostic Survey.
77%
46%
(28%)
(66%)
Spend Less Time Spend More Time
Execute Legal Strategy to Support Business Growth
Respond to Business Requests for Legal Advice and Guidance
Advise Senior Management and the Board
Review and Manage Contracts
© 2015 CEB. All rights reserved. GCR1941015SYN
3
How We Can Help
Prioritize areas for improvement, and develop an action plan.
© 2015 CEB. All rights reserved. GCR1941015SYN
Diagnostic OverviewOur Legal Functional Maturity Diagnostic measures performance across seven objectives and 36 discrete activities. Use it to:
■ Understand critical maturity gaps, ■ Prioritize areas for improvement, and ■ Create action plans to reach desired maturity.
How We Measure MaturityWe apply our unique, direct insight on companies’ strategies, tactics, and actions to ground our maturity measurements in actual practice. This evidence-based approach enables us to provide prescriptive guidance to help you reach the next level of maturity and create an actionable vision for maturity progression.
Participation Details ■ Participants: The general counsel, with the option to include members of the legal team
■ Time Commitment: One hour
Sample Report Excerpts
Clear Steps to Improve the Maturity
of Priority Areas
CEB Path to MaturityManage Contract Risks, Excerpt
Level 5
Ensure cross-functional
administration of contracts,
managed at the business level.
Level 4
Train business clients to defend standard clause language and
provide approved alternatives.
Level 3
Develop templates for the most commonly
used agreements.
Define criteria that focus legal
resources on higher-risk,
higher-value agreements.
Level 2
Draft a policy outlining which
agreements require legal
review.
Define accountability for contract storage and
administration.
Level 1Manage contracts for the business
as needed.
Commence to AchieveNext Level of Maturity
Currently Practiced
Not Currently Practiced
4© 2015 CEB. All rights reserved. GCR1941015SYN
Build a Compliance and Ethics Program
Oversee Allegations and Investigations
Deploy Training and Communications
Monitor Program Performance
Manage Third- Party Risk
Promote Corporate Compliance and Ethics
Our Legal Functional Activity Map
Select Outside Counsel
Manage Outside Counsel
Manage Litigation
Manage Legal Talent
Manage Legal Technology
Manage Legal Budget
Manage the Function
See page 5 for more details.
Support Business Goals
Manage Contract Risks
Advise IP Strategy
Advise Product Development
Advise Marketing and Communications
Advise Sales and After-Sales Support
Advise M&A and Transactions
Comply with Core Regulations
Communicate Regulatory Issues
Manage Government Relations
Advise Labor and Employment Issues
Comply with Tax Regulations
Ensure Regulatory Compliance
Classify Information
Manage Company Information
Ensure Appropriate Retention
Manage Privacy Risk
Protect Company Information
Advise the Board
Support Board Processes and Oversight
Monitor Governance Practices
Oversee Securities and Filings
Maintain Corporate Governance
Define Legal Work and Strategy
Assess Legal and Regulatory Risks
Determine Legal Risk Tolerance
Set Functional Strategy
Set Legal Resourcing Strategy
Partner with Business Clients
Measure Department Performance
The map below comprehensively represents the scope of the activities for the typical legal function.
5
Level
1
Level
3
Level
2
Level
4
Level
5
Maturity Level
Legal improves staff development and engagement, creating career paths that build on Legal’s strategic plan and the evolving needs of the business.
Legal focuses staff performance and development on delivering against immediate job needs and static job descriptions.
Legal sources and grooms high-potential talent and creates succession plans to sustain an appropriate skill mix and effective business support.
Legal formally identifies individual and department-wide gaps to prioritize technical skill development and cultivate effective business partnership skills.
Legal focuses staff performance and development on tailored, role-specific competencies.
Path to Maturity Resource Guide
Select Outside Counsel
Manage Outside Counsel
Manage Litigation
Manage Legal Talent
Manage Legal Technology
Manage Legal Budget
Manage the Function
Manage Legal TalentExcerpt
© 2015 CEB. All rights reserved. GCR1941015SYN
6© 2015 CEB. All rights reserved. GCR1941015SYN
Confidentiality and Intellectual Property
These materials have been prepared by CEB for the exclusive and individual use of our member companies. These materials contain valuable confidential and proprietary information belonging to CEB, and they may not be shared with any third party (including independent contractors and consultants) without the prior approval of CEB. CEB retains any and all intellectual property rights in these materials and requires retention of the copyright mark on all pages reproduced.
Legal Caveat
CEB is not able to guarantee the accuracy of the information or analysis contained in these materials. Furthermore, CEB is not engaged in rendering legal, accounting, or any other professional services. CEB specifically disclaims liability for any damages, claims, or losses that may arise from a) any errors or omissions in these materials, whether caused by CEB or its sources, or b) reliance upon any recommendation made by CEB.
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