In preparation for the 25 May 2018 we have undertaken a number of activities:
are GDPR ready
Training and support for our appointed representatives and partners
Any questions? Get in touch.
Defined our Legal Basis for Processing Data
Fish processes data for two purposes:
We have documented:
Insurance Legal Basis - Necessary for performance of a contract & public interest (special category and conviction data)
MarketingLegal Basis - Consent & Legitimate Interest
Introduction of email encryption
Undertaken information security review & attained recognised standard
IASME Governance Standard. This standard includes an assessment against the requirements of the GDPR.The IASME standard was recently recognised as the best cyber security standard for small companies.
To protect our customers all emails to policyholders, insurers and third party
organisations, which contain individual’s personal data, will be encrypted.
To support the organisations that work with us we have provided awareness training covering:
Background to the GDPRNew Rights for IndividualsChanges to the Data Protection PrinciplesHow GDPR impacts you dealing with Fish
Fish Insurance is a trading name of Fish Administration Ltd which is authorised and regulated by the Financial Conduct Authority under Firm Reference 310172. Fish Insurance is registered in England and Wales. Company Registration Number 4214119. Registered Office: 68 Lombard Street, London, United Kingdom, EC3V 9LJ.
Information factsheetResource links to the ICO website
@
Cleansed our data on all systems
Data stored in accordance with the agreed data mapsData outside agreed retention periods deleted
Conducted information audit and created data maps
What personal information we ask for and whyWhere we store the data and who has access to itWho we share the information withHow long we keep it for
To ensure all our people comply with the GDPR we have provided awareness training covering:
Additional support material:
Background to the GDPRNew Rights for IndividualsChanges to the Data Protection Principles
What Fish has been doing to become GDPR compliantHow GDPR impacts Fish
Changes to call structures
Updated the marketing and consent section within our call structures
Changes to our website
Marketing PreferencesCookie PolicyPrivacy Notice
Policy WordingsCustomer Terms of BusinessApplication Forms
Updated our policies & procedures
Data ProtectionInformation SecurityBreach Reporting Procedures
Call RecordingData Request, Change & Deletion (SAR)Marketing
Produced revised documentation
Privacy NoticePolicy WordingsApplication FormsCustomer Terms of Business
Insurer Terms of Business AgreementsAgent Terms of Business AgreementsAgent Bordereaux
Staff training
TRAINING
e
PROGRAMME
Support to our Independent Living policyholders
So our Independent Living policyholders understand the impact the GDPR has on them, as employers, we have provided:
GDPR Information factsheet.24/7 Employment Law Line provided by Peninsula Business Services.Updated employment documentation, including revised terms and conditions, have been created by Peninsula and will be readily available to our policyholders.
Becky RourkeBusiness Partnerships Manager
John TraynorBusiness Partnerships Executive
E: [email protected]: 07867 467 773
E: [email protected]: 07867 467 775