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Geneos - See More
Geneos - See More
Who are ITRS and what is Geneos?
ITRS is a software house focussed on
financial markets
Located in London, New York and Hong
Kong
Geneos real-time management software
200 man years of development in
Geneos
8 of the top 10 Tier 1 Investment banks
use Geneos strategically
100+ major clients, 600+ sites
Best Supporting Services Provider:
Inside Market Data Winner 2009
50% year on year growth for past 3
yearsFinancial Markets IT Management Geneos
Run the bank – why is it critical?
What a business needs to know about its systems:
– They are doing what they are supposed to do now
– They are going to continue doing what they are supposed to
do
– What happens if the service is disrupted?
What ‘run the bank’ needs to do to deliver to
business:
– Provide relevant information on systems & applications in
real time
– Manage the on going health of the systems & applications
– Communicate to the business the impact of unexpected
situations and what they need to do
– Do all of the above in the most efficient and cost effective
way
“Events are too late, not proactive. If you have an incident then it is too late and you have failed”, Trading Systems Support Manager, Global Investment Bank
Why have most of the top banks adopted
Geneos?
The problem with the classic approach to monitoring and
management:
– Event based
– Looking at the effect after the problem has occurred
– Many tools – no one single end to end view
– Alert gives no contextual information
– It takes time to find the root cause of the problem
– Manual processes to rectify each incident
– No collection of intelligence on why issues occur
– Agents too resource intensive and removed from critical
systems“With Geneos the same support team can fix 3x the number of incidents than before Geneos”, Head of Equities production support, Global Investment Bank
Geneos - a new approach
ITRS Geneos provides a:
– Real-time value-based early warning system
– Automated corrective actions to ensure business
continuity
– Holistic view of your environment
– Customisable dashboards for business service availability
– Intuitive interface for fast targeted response
– Fast deployment
– Allows you to focus on your business not the tool“It was like driving a car with a red light that only come on when you have exceeded the speed limit – you were never sure if you had enough room to overtake. Geneos provided the speedometer”, Head of Equities production support, Global Investment Bank
End to End Monitoring
Enabling our clients to get a one shot view of their currentestate and immediatelydrill down to root cause
“Before Geneos our systems would be hit several times a week because we didn’t know the data volumes. After Geneos we know all this data and can predict when a breach would occur and take corrective action to stop it”, Head of Development Data Grids, Tier 1 Investment Bank
Proactive monitoring & early warnings of issues
Value basedhistorical information allows our clients to spot potential problems before they become an incident
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48,000
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Trading Hours
OR Load Balance Monitor
Avg Max Actual Prediction Hard Limit
“In Geneos when you get an alert it is shown sensibly with the other relevant metrics around it, so the problem can be quickly diagnosed”, Trading Systems Operations Manager, Global Investment Bank
TraderHead of Desk
BusinessSupport
Clients
IT Support
Management
Managing complex trading environments ...
Hardware, Operating Systems. & DatabasesInfrastructure
Multicasts, Services, DevicesNetwork
Middleware, Messaging & ExchangesConnectivity
Trading, Market Data & CustomApplications
KPI, Capacity, Latency, Trading, ComplianceTransactions
Connectivity
Infrastructure
Network
Applications
Transactions
100+ plug-ins
Integrate with custom apps/scripts
using Toolkits & API plug-ins
APIMessage TrackerSQL
ToolkitFIX
Vision
The most extensive monitoring in the industry
ClientsBusiness SupportManagement
Traders, Head of DeskBusiness SupportManagementIT Support
TradersBusiness SupportIT Support
IT Support
IT Support
SNMPMulticasts ServicesSessions
GL FidessaBrass TT PATS ORC TipOffLatencyULLINKION
RMDS NYSE TIB ArcontechGissingAPIToolkitSQL
ToolkitState
Tracker
UNIX WindowsLinux VMware Sybase OracleSQL
ServerCitrix InformixVeritasHardware
MQJMX MISS EurexFIX
EngineSWX
Virt-XRV EMSGemFire
OracleCoherence
Toolkit
API
Solace 29 West
Geneos Architecture
Infrastructure and Application monitoring
RMDS Fidessa GL Latency Linux RV
INSTRUMENTATION
ANALYSIS & CORRELATION
VISUALISATION
GatewayRules
NotificationsCorrective actionsDatabase logging
3rd party integrationResilience
Gateway Gateway
ActiveConsoleDashboard
ExpressReportsMobile device support
Password protectedKnowledge Base
NetprobeLow CPU overhead
Low network overheadValue-based
Push technology
Transaction Management Architecture
FIX
EngineSOR
Exchange
Gateway....
Gateway for Real-time Tracking
Historical Database(Optional)
Active Console for Real-time and
Historical Tracking
Summary
Geneos enables fast correct decisions to keep
you trading
Value-based approach ensures proactive
management
End-end and in-depth management of complex
trading environments
Unified view across all applications and support
teams
Successful track record within financial markets
Example Dashboards
Algo trading dashboard
Risk management dashboard
Simplifying complex environments
