General Alarm Controller User’s Manual 1.pdf · Remote control can arm/disarm controller. Remote...

General Alarm Controller User’s Manual

V 1.0.2

For ARC2008C and ARC2016C

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Table of Contents

1 PRODUCT OVERVIEW .......................................................................................................... 1

1.1 Introduction ......................................................................................................................... 1

1.2 Features ............................................................................................................................... 1

1.3 Port ...................................................................................................................................... 1

2 DEVICE INSTALLATION AND WIRING ................................................................................ 3

2.1 Device Installation............................................................................................................... 3

2.1.1 Project Installation ............................................................................................................ 3

2.1.2 Motherboard Module Installation ....................................................................................... 3

2.2 Keybaord Installation .......................................................................................................... 6

2.3 Wiring .................................................................................................................................. 7

2.3.1 Controller Wiring ............................................................................................................... 7

2.3.2 Sensor Wiring ................................................................................................................... 8

2.3.3 Alarm Output Wiring .......................................................................................................... 8

2.3.4 Keypad Wiring .................................................................................................................. 9

3 SDK CLIENT ......................................................................................................................... 11

3.1 Login .................................................................................................................................. 11

3.2 Device Configuration ........................................................................................................ 11

3.2.1 Modify Password ............................................................................................................ 11

3.2.2 Network .......................................................................................................................... 12

3.2.3 Time ............................................................................................................................... 13

3.2.4 On/Off Zone .................................................................................................................... 13

3.2.5 Alarm Subsystem ............................................................................................................ 15

3.2.6 Subsystem Status ........................................................................................................... 17

3.2.7 Alarm Output .................................................................................................................. 18

3.2.8 Call Alarm Center ........................................................................................................... 18

3.2.9 SMS ............................................................................................................................... 20

3.2.10 Enrollment .................................................................................................................. 21

3.2.11 Arm/Disarm ................................................................................................................ 23

3.2.12 Bypass ....................................................................................................................... 24

3.2.13 File Upload and Download .......................................................................................... 24

3.2.14 Battery Search ............................................................................................................ 25

3.2.15 Get Alarm Channel Status .......................................................................................... 26

3.2.16 Get Active Zone Status ............................................................................................... 28

3.3 Device Management .......................................................................................................... 28

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3.3.1 Device Capacity .............................................................................................................. 28

3.3.2 Siren Control ................................................................................................................... 29

3.3.3 Alarm Subscription .......................................................................................................... 29

3.3.4 Log Management ............................................................................................................ 30

3.3.5 Delete Log ...................................................................................................................... 31

3.3.6 Reset .............................................................................................................................. 31

3.3.7 Remote Upgrade ............................................................................................................ 31

3.3.8 Version ........................................................................................................................... 32

3.3.9 User................................................................................................................................ 32

4 ALARM PROGRAMMING KEYPAD .................................................................................... 34

4.1 Before Use ......................................................................................................................... 34

4.1.1 Front Panel ..................................................................................................................... 34

4.1.2 Wall Mount ..................................................................................................................... 35

4.1.3 Wiring ............................................................................................................................. 36

4.1.4 Boot Up .......................................................................................................................... 36

4.1.5 Model Selection .............................................................................................................. 36

4.2 Instruction of Operation ................................................................................................... 37

4.2.1 Before Operation ............................................................................................................ 37

4.2.2 Special Operation ........................................................................................................... 39

4.2.3 Arm ................................................................................................................................ 39

4.2.4 Disarm ............................................................................................................................ 40

4.2.5 Bypass Isolation .............................................................................................................. 40

4.2.6 Zone Setup ..................................................................................................................... 41

4.2.7 Network Setup ................................................................................................................ 42

5 FAQ ....................................................................................................................................... 43

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Welcome Thank you for purchasing our General Alarm Controller!

This user’s manual is designed to be a reference tool for the installation and operation of your

system.

Here you can find information about features and functions, as well as a detailed menu.

Before installation and operation please read the following safeguards and warnings carefully!

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Important Safeguards and Warnings

1．Electrical safety

All installation and operation here should conform to your local electrical safety codes.

We assume no liability or responsibility for all the fires or electrical shock caused by improper

handling or installation.

2．Transportation security

Heavy stress, violent vibration or water splash are not allowed during transportation, storage and

installation.

3．Installation

Keep the device upwards. Handle it with care.

Do not apply power to the device before completing installation.

Do not place objects on the device.

4．Qualified engineers needed

All the examination and repair work should be done by the qualified service engineers.

We are not liable for any problems caused by unauthorized modifications or attempted repair.

5．Environment

The device should be installed in a cool, dry place away from direct sunlight, inflammable,

explosive substances and etc.

6. Accessories

Be sure to use all the accessories recommended by manufacturer.

Before installation, please open the package and check all the components are included.

Contact your local retailer ASAP if something is broken in your package.

7. Lithium battery

Improper battery use may result in fire, explosion, or personal injury!

When replace the battery, please make sure you are using the same model!

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1 Product Overview

1.1 Introduction

The General Alarm Controller is a multifunctional alarm device combining Ethernet, PSTN

network, GPRS transmission approach, and support for keypad programming and remote control.

The products are mainly used in intelligent building alarm systems, residential homes and

perimeter alarm systems, building security systems, as well as factories, schools, warehousing

and other large security systems. It allows management on access platform software, easy to

integrate with other systems.

1.2 Features

10/100M self-adaptive network port.

IP net, GPRS/GSM net, PSTN net alarm upload.

Alarm link output and event trigger output.

4-ch local alarm output. ARC2008C series product also supports 8-ch local alarm

input. ARC2016C series product 16-ch local alarm input.

1-ch controller alarm bell output (12V DC).

1 operator, 1 main user, 1 duress user, 20 operation users.

24-hour zone, instant zone, delay zone.

5 groups of mobile phone setup with alarm SMS.

CID (Contact ID protocol), support reuse of phone.

8 LCD programming keypad,

Remote control can arm/disarm controller.

Remote configuration controller.

Remote user control, event retrieve.

Up to 5000 local logs.

Dual power supply back up, main/sub power supply auto switch.

1-ch extension output module (ARM708/ARM716)

Test mode, only uploads keypad alarm.

1.3 Port

Example: 16-ch General Alarm Controller. Its motherboard ports are shown in Figure 1- 1.

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Figure 1- 1

No. Name Note

1 LAN Ethernet port

2 Wireless Module Wireless module

3 2G Module 2G module

4 Vandal-proof Switch Interface Interface switch

5 Telephone To phone

6 User Line To user line

7 Power Interface 1 Power supply(to JACK head).

8 Power Interface 2 Power supply (to bare wire).

9 Battery Interface To 12V DC 7AH，lead-acid battery.

10 RS485 Interface To programming keypad or RS485 module

（ARM708 or ARM716）.

11 Alarm Output Interface 4-ch alarm output

12 Siren Interface To siren.

13 Alarm Input Interface 16-ch alarm input, G is public terminal, Z1～Z16

are zone inputs.

14 AUX Power Interface DC 12V output.

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2 Device Installation and Wiring

2.1 Device Installation

2.1.1 Project Installation

The product supports wall-mount and steps are listed below:

Step 1. Open device package, take out plastic expansion bolt and self-tapping screw.

Step 2. Follow Figure 2- 1 to dig five holes on wall.

Step 3. Insert palstic expansion bold, and insert four self-tapping screws around it (do not insert

the one at center for now).

Step 4. Hang the device on the screw, then insert a self-tapping screw at center.

Figure 2- 1

2.1.2 Motherboard Module Installation

General Alarm Controller sometimes requires manual installation for its module which includes

wireless, 2G and PSTN.

Please read the following steps:

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1) Open cover.

2) Align pin on PSTN module with plug on motherboardm and insert.

3) Aim the four corners of PSTN module at expansion bolt and press downward, fix on

motherboard.

4) Take out wireless module and convertor , insert one end of convertor into wireless module.

5) Fix wireless module on chassis with screw.

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6) Insert the other end of convertor into plug on motherboard.

7) Twist in antenna of wireless module.

8) Take out 2G module and convertor, insert one end of convertor into 2G module.

9) Fix 2G module on chassis with screw.

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10) Insert the other pin end of convertor into plug on motherboard.

11) Twist in 2G module antenna.

2.2 Keypad Installation

The device supports wall mount and portable operation. For wall mount, please refer to the

following steps.

Step 1. Open device package, take out expansion bolt and self-tapping screw.

Step 2. Dig two holes on wall at a spacing of 64mm, see Figure 2- 2. Place expansion bolt and

twist in self-tapping screw.

Step 3. Hang the device on the screw.

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Figure 2- 2

2.3 Wiring

2.3.1 Controller Wiring

Example: 16-ch General Alarm Controller, device wiring is shown in Figure 2- 3.

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Figure 2- 3

2.3.2 Sensor Wiring

Wiring of sensor is shown in Figure 2- 4.

Figure 2- 4

2.3.3 Alarm Output Wiring

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Wiring of alarm output is shown in Figure 2- 5 and Figure 2- 6.

Figure 2- 5

Figure 2- 6

2.3.4 Keypad Wiring

Port B and A of keypad are connected to port B and A of alarm controller respectively. (for 485

COM). “-“ and “+” interfaces are connected to GND port and AUX port respectively. See Figure

2- 7.

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Figure 2- 7

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3 SDK Client You can login alarm controller’s SDK client to view and configure parameters of alarm controller

3.1 Login

To login alarm controller SDK client:

Step 1. In “AlarmDeviceDemo\Bin” folder, double click “AlarmDevice.exe” file. System enters net

SDK client homepage, see Figure 3- 1.

Figure 3- 1

Step 2. Enter device IP, port no., username and password. Click Login.

Note:

IP: device IP address, default is 192.169.1.108.

Port no.: default is 37777.

Username: admin

Password: admin

Click logout to logout.

3.2 Device Configuration

You can configure device on zone on/off, alarm output, arm/disarm, mobile business, network,

time, bypass, serial and etc.

3.2.1 Modify Password

You can change system password.

Step 1. In Control&Search dropdown list, select modify password.

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Step 2. Click Control&Search. See Figure 3- 2.

Figure 3- 2

Step 3. Enter username, old password, new password and confirm.

Step 4. Click Modify.

3.2.2 Network

You can setup network including device IP address, subnet mask and gateway.

Step 1. In homepage dropdown list, select Network.

Step 2. Click config. See Figure 3- 3.

Figure 3- 3

Step 3. Enter device IP address, subnet mask, and default gateway.

Step 4. Click Setup.

Note:

IP: device IP address, default IP is :192.168.1.108.

Default subnet mask is:255.255.255.0.

Default gateway is:192.168.1.1.

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3.2.3 Time

You can set time and get time.

Step 1. In Control&Search dropdown list, select device time.

Step 2. Click Control&Search, system shows current SDK system time, see Figure 3- 4.

Figure 3- 4

Step 3. Click Get to view current device time.

Step 4. Click Setup to set device time.

3.2.4 On/Off Zone

On/off zone configuration includes local alarm input channel, zone, sensor type and alarm link.

Step 1. In homepage dropdown list on the right, select on/off zone.

Step 2. Click Setup. See Figure 3- 5.

Figure 3- 5

Click get to display existing configuration.

Step 3. Set parameters, please refer to Chart 3- 1.

Parameter Note

Channel No. Local alarm input channel no.

Name Customize channel name.

Bypass Read-only.

Zone Type After disarming, zone alarm upload time.

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Instant zone Delay zone All-day zone

Enter Delay Time enter zone, when zone type is delay zone, if enter delay is 10s, then when zone alarm is triggered, user has 10S to disarm. If user successfully disarms within 10S, it will not link alarm. Otherwise, it alarms.

Exit Delay Time exit zone, when zone type is delay zone, if exit delay is 10s, then when user set arming, which come into effect in 10s.

Sensor Type According to sensor type, select NO or NC.

Sensor Method Device supports the following sensor method：

Door Passive IR Active IR Call Button Other

Link When there is alarm input, you may auto link alarm output channel, please refer to step 5.

Root Node No. 0 means local zone type.

Level 1 Cascading Address

According to root node zone no. When root node is 0, for example local zone is 16-ch, then level 1 cascading addresses are 0~15, correspond to local zone Z1~Z16. Level 2 cascading address are not used in this case.

Chart 3- 1

Step 4. Click next to link setup. See Figure 3- 6.

Figure 3- 6

Step 5. (Optional) When period arming is required, you must manually set arming period, you

can set different periods in different weeks by checking box next to each period. Do not

check box of period you do not want to enable. Period cycle unit is week.

Step 6. Set link parameters, please refer to Chart 3- 2.

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Parameter Note

Audio Call Enable Enable audio talk call function or not, check enable if you want to use it.

(not available）

Audio Call Calling Party

Device as calling party by default (not available)

Audio Call Protocol

Protocol is Cellular by default. (not available)

Alarm Output Enable alarm output or not, check enable if you want to use it.

Alarm Output Channel

Check alarm output channel no.

Upload to Alarm Server

Upload to alarm server or not, check enable if you want to use it. (not available)

Mms Send SMS or not.

Buzzer Enable buzzer or not, check enable id you want to use it.

Prompt not available

Link Audio File Absolute Path

not available

Alarm bell Enable alarm bell or not, check enable if you want to use it.

Access Control not available

Access Control Channel

not available

Access Control Opration

not available

Chart 3- 2

Step 7. Click OK. Return to On/Off Zone configuration page.

Step 8. Click Setup to set complete.

3.2.5 Alarm Subsystem

The device supports 4 subsystems, you can set zone of each subsystem. Only subsystem with

zone can arm and disarm.

Step 1. In homepage config dropdown list, select alarm subsystem.

Step 2. Click Config. The system shows alarm subsystem config interface, see Figure 3- 7. Click

Get to current current config.

Figure 3- 7

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Step 3. Config parameters, see Chart 3- 3.

Parameter Note

No. Select subsystem no. from dropdown list.

Name Customize subsystem name.

Zone Click ，pop up subsystem zone interface, see Figure 3-

8.You can view current subsystem allocated zone. Note: No repeated subsystem allowed, can only zone belongs to a certain subystems can be used.

Extension Zone

Click ，pop up subsystem extension zone interface, to

view and set extension zone allocated by current subsystem, clic OK. (not supported by this alarm controller)

Cancel Delay Time

If “cancel delay time” is set to 10s，after delay zone alarm in this

subsystem is triggered, a user has 10s to disarm. If within 10s the user successfully disarms, then it will not link to alarm. If not, it will link to alarm. . (not supported by this alarm controller)

Enable Delay Time

If “enable delay time” is set to 10s, after a user sets arming, the delay zone will be armed in 10s.(not supported by this alarm controller)

Public System

Check it, the subsystem becomes public, and may link to 2 subsystems. Note: After link, only when both public subsystem and linked subsystems are enabled, the publib subsystem can be enabled, othweise, it is invalid. Please refer to Ch 3.2.6.

Linked Subsystem

Click ，select linked subsystem, click OK.

Note: Must link to two subsystems. Between public subsystems, the linked subsystems cannot be

repeated. Cannot add other public subsystem as linked subsystem.

Chart 3- 3

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Figure 3- 8

Step 4. Click set.

Note:

Only when a device disarms, you can set subsystem.

3.2.6 Subsystem Status

You can enable or disable subsystem status:

Step 1. In homepage “Control&Search” dropdown list, select alarm subsystem.

Step 2. Click “Control&Search”. The system shows alarm subsystem interface, see Figure 3- 9.

Click Get, you can get config info of current system.

Figure 3- 9

Step 3. In dropdown list, select corresponding subsystem.

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Step 4. Check enable status to enable this subsystem which means this subsystem is normally

working.


Note:

Only subsystem with zone can be enabled. Subsystem without zone will be failed.

3.2.7 Alarm Output

You can configure corresponding channel alarm output mode.

Step 1. In homepage dropdown list, select alarm output config.

Step 2. Click Setup. See Figure 3- 10.

Figure 3- 10

Step 3. Click get to display existing configuration.

Step 4. Configure parameters. Please refer to Chart 3- 4.

Parameter Note

Channel No. Select configured channel no. The device supports 4-ch alarm outs.

Channel Name Customize channel name.

Output Type Customize output alarm name.

Output Mode Select alarm output mode：

Auto：Auto mode.

Enforced：Enforce channel to alarm.

Close：Close alarm output of channel.

Chart 3- 4


3.2.8 Call Alarm Center

You can set call center parameter. When alarm occurs, the system will send alarm info to call

center.

Step 1. In homepage Config dropdown list, select call alarm center config.

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Step 2. Click config. The system shows call alarm center config interface, see Figure 3- 11.Click

Get to get current system config.

Figure 3- 11

Step 3. Config parameter, see Chart 3- 5.

Parameter Note

Enable Enable or disable call center alarm, check “enable” if you

want to enable it.

Server Call center server name.

Name Customize call center name

Try Count Call center not answer alarm, number of redials, range is

1～9l.

Delay Time between two dials

Mode Use default which is DTMF 5/S.

Protocol Use default which is CID.

Number Call center number.

Account User account provided by call center, the system supports

4 digits, composed of 0～9 and A～F, 0000 by default.

Chart 3- 5

Meantime, external users also can all the system and send command, please see

Operation Command Prompt

Controller answers after ring for 3 times

— Ring ring ring

Enter non-controller user password

— ring ~

Enter controller user password

*+controller user password

ring ring ring

Answer mode not operate within 10s, auto hang up

— —

Arm search 1 ring

Disarm search 1 ring ring

Arm setup 2 ring

Disarm setup 2 ring ring

Force arm 2+0 ring

Bypass *+xx （ xx means two

digits of zone no. ring

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Operation Command Prompt

Siren search ON 3 ring

Siren search OFF 3 ring ring

Siren OFF 4 ring

PGM1 search ON 5 ring

PGM1 search OFF 5 ring ring

PGM1 open 6 ring

PGM1 off 6 ring ring

PGM2、3、4 7/8、9+5/9+6、9+7/9+8 —

Enter answer mode, end call

# —

Chart 3- 6

3.2.9 SMS

The device supports SMS service, you can bind mobile phone number. When alarm event of

battery, power, outage and etc. occur, the system will send SMS to specific mobile phone

number. Meantime, the specific mobile phone user can send command to operate.

See Chart 3- 7.

Operation Command Note

Arm #passwordA# Password is admin password.

Subsystem Arm

#passwordA1、2、3、4# —

Disarm #passwordD# Password is admin password.

Subsystem Disarm

#passwordD1、2、3、4# —

Control Siren ON

#passwordBL# Password is admin password.

Control Siren OFF

#passwordBD# —

Set zone 1 bypass

#passwordBP01# Password is admin password.

PGM Control ON

#passwordPL1、2、3、4# Password is admin password.

PGM Control OFF

#passwordPD1、2、3、4# Password is admin password.

Search Controller Status

#passwordS# Password is admin password.

Search controller name, zone arm/disarm status, siren ON/OFF status, and etc.

Chart 3- 7

To set specific user:

Step 1. In homepage config dropdown list, select Mobile Business config.

Step 2. Click Config. The system displays Mobile Config interface, see Figure 3- 12.

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Figure 3- 12

Step 3. Check Enable, to enable this business.

Step 4. Select message type and enter title.

Step 5. Set number of user who you want the system send message to.

In receiver box, enter mobile phone number, click to add that number into list; or select a

number in the list, click to delete.

Note:

Max supports 5 groups of number.

Step 6. Click Set.

3.2.10 Enrollment

You can set low-rate wireless WPAN, to enroll wireless remote control to the controller:

Step 1. In homepage “Control&Search” dropdown list, select low-rate wireless WPAN.

Step 2. Click “Control&Search”. The system shows low-rate wireless APAN, see Figure 3- 13.

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Figure 3- 13

Step 3. Click Attach and press any key on wireless remote control. If enrollment is successful,

you can see Figure 3- 14.

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Figure 3- 14

Click stop subscription, to cancel wireless enrollment.

Click search to search for enrollment info.

Click modify to modify enrollment info.

Click remove to delete wireless device.

3.2.11 Arm/Disarm

Step 1. In Control&Search dropdown list, select arm/disarm.


Figure 3- 15

Step 3. Set arming/disarming and enter password.


批注 [U1]: 中英文界面按钮不一致

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When a zone has input, click Set, so arming will fail. Now you can click of

zone with alarm input, to view current abnormal zone. Then force it to arm, you can bypass

abnormal zone to make arming successful.

3.2.12 Bypass

When device is in arming status, a zone is still monitoring peripheral sensor and take record,

however, it will not send to users. When a device changes from disarming status to arming status,

original bypass zone will become normal status as in arming status.

Step 1. In Control&Search dropdown list, select bypass.


Figure 3- 16

Step 3. Set bypass.

a) Select channel and mode, enter password.

Note:

You can select the following three modes:

Normal: channel is in normal status.

Bypass: If zone is bypass, when it is disarming, channel mode will return to

normal.

Isolation: If zone is isolated, when it is disarming, channel mode will still be

isolated.

b) Click Setup.

Note:

After you select channel, click Search, system will auto display channel mode.

3.2.13 File Upload and Download

Step 1. In Control&Search dropdown list, select upload/download.


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Figure 3- 17

Step 3. Click file and select file (suffix as .bin). Input file name is dhip_kb.bin.

Step 4. Click upload, the keypad starts to upgrade.

Note:

Overtime: When upload or download time exceeds this time limit and operation is not

complete, it will return error code. We recommend to set time to 500s.

3.2.14 Battery Search

You can search battery’s power and status.

Step 1. In Control&Search dropdown list on the right, select battery power.


批注 [U2]: 只有标题是英文

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Figure 3- 18

Step 3. Click Get to search.

Note:

Power no.: power 1 represents main power (AC 220V).

Power status: “ON” means power supply is normal. “OFF” means power supply ha

leakage, and will generate corresponding alarm event.

Battery no.: Battery 1 represents backup battery.

Battery capacity status: it shows current battery capacity. When battery voltage is

below 10V, status is 0 and generate low-voltage alarm event.

3.2.15 Get Alarm Channel Status

You can search status of each alarm channel.

Step 1. In Control&Search dropdown list, select channel status.


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Figure 3- 19

Step 3. Select search type, and fill in quantity of channel to search. Click Get.

Note:

Alarm input channel: corresponding alarm source, if “status” is checked, it means

alarm occurs.

Alarm output channel: corresponding alarm output channel, if the channel is checked,

it means it has output. Under NO status, it is checked when relay is closed.

Alarm bell channel: corresponding alarm bell, checked if alarm bell has output.

Extension module alarm input: corresponding extension alarm source, when “status”

is checked, it means alarm occurs.

Extension module alarm output: corresponding alarm output channel checked if the

channel has output.

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3.2.16 Get Active Zone Status

You can search if each zone is active.

Step 1. In Control&Search dropdown list, select get active zone, click Control&Search. See

Figure 3- 20.

Figure 3- 20

Step 2. Click get, active zone chart will show corresponding active zone channel no. and

activation time. You can cancel alarm with this informatin given.

3.3 Device Management

3.3.1 Device Capacity

In homepage click device capacity, you can see Figure 3- 21, where you can view alarm

controller capacity in processing alarm input/output and etc.

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Figure 3- 21

3.3.2 Siren Control

You can control siren output.

Step 1. In Control&Search dropdown list select alarm bell control.

Step 2. Click Control&Search.

See Figure 3- 22.

Figure 3- 22

Click enable alarm bell output to start output.

Click disable alarm bell output to stop output.

3.3.3 Alarm Subscription

You can subscribe alarm event and cancel alarm in channel.

In homepage click alarm subscribe, see Figure 3- 23.

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Figure 3- 23

Click subscribe event, device will report current alarm and abnormal event one by one.

On the right in the interface, select channel no. anf event type to cancel alarm, fill in

password, click cancel alarm to remove alarm event.

Note:

After you subscribe, if alarm input is triggered, before it is triggered, device will auto

report its corresponding channel and time of event. After it is triggered, device will

auto report Stop event of current channel at current time.

Power failure or vandal-proof is triggered, system will report both events.

Alarm cancellation is a re-check after alarm source is triggered and linked output.

After alarm is cancelled, device will close corresponding alarm source’s link output.

3.3.4 Log Management

You can view log information in log management.

Step 1. In Control&Search dropdown list, select log management.


31

Figure 3- 24

Step 3. Select log type and time.

Step 4. Click search. Then you can start to view log.

3.3.5 Delete Log

You can delete all logs by click Clear Log in Figure 3- 24.

3.3.6 Reset

You can reset device to default settings.

In Control&Search, click default, select reset all to restore all default settings.

Note:

You can only reset all for now.

3.3.7 Remote Upgrade

You can remotely upgrade the device.

Step 1. In Control&Search dropdown list, select remote upgrade.


32

Figure 3- 25

Step 3. Click , select upgrading file.

Step 4. Click upgrade to remotely upgrade device.

Note:

Under normal condition, when upgrading file is uploaded successfully, device will auto

reboot to upgrade.

If the device does not reboot automatically, please check if watch dog code is normal

(Motherbozrd K3 dial code 1 to ON).

3.3.8 Version

You can view client version information in version interface, see Figure 3- 26.

Step 1. In homepage “Control&Search” dropdown list, select version.

Figure 3- 26

3.3.9 User

You can search user login condition via user information.

Step 1. In Control&Search dropdown list, select user info.

批注 [U3]: 按钮中文

33


Figure 3- 27

Step 3. Select search type.

Step 4. Click start search.

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4 Alarm Programming Keypad

4.1 Before Use

4.1.1 Front Panel

Figure 4- 1

Button or Icon Name Note

Power indicator

After keypad is powered on, indicator turns on.

COM indicator Keypad is successfully registered, indicator turns on.

Arm/Disarm indicator

When arming, indicator turns on.

Menu button 1. Enter main menu page；

2. Return to previous menu. 3. Clear input code.

Page up In menu, press this key to page up. Long press this key to search bypass status in each channel.

Page down

In menu, press this key to page down.

Long press this key, to search current device alarm condition.

0～9, * ,# Number key Number key（0～9） and symbols（*, #）

Fire button Long press key for 3s，buzzer will alarm. Device

will send fire alarm info to the alarm controller.

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Button or Icon Name Note

Burglar button

Long press【SOS】key for 3s, buzzer will alarm. Device

will send alarm info to the alarm controller.

OK Confirm.

Chart 4- 1

4.1.2 Wall Mount

The device supports wall mount and portable operation. For wall mount, please refer to the

following steps.

Step 1. Open device package, take out “plastic expansion bolt” and “self-tapping screw”.

Step 2. Dig two holes on wall with a separation distance of 64mm. Insert the “plastic expansion

bolt” and tighten “self-tapping screw”.

Step 3. Hang the device on screw.

36

Figure 4- 2

4.1.3 Wiring

For example, bank alarm controller (ARC2016U), its keypad “B” and “A” ports are connected to

alarm controller for port B1 and A1 of 485 communication. “-“ and “+” are connected to G and

+12V ports of alarm controller.

Note:

The actual wiring may vary according to different models.

Figure 4- 3

4.1.4 Boot Up

Device supports hot swap function. When the controller operates as normal, connect keypad

wiring end to port at keypad bottom, the COM indicator flashes saying the function is normal.

Note:

When you first connect to controller, you need to select controller model, you can use it once

being successfully registered to controller.

4.1.5 Model Selection

When alarm keypad first connect to the controller, you need to select language and model of

alarm controller before you can register it to alarm controller and enter corresponding interface.

Step 1. Separately connect two ends of wire to port B and port A on alarm controller and port G,

+12V port.

Step 2. Press key, meantime insert one end of wire into keypad port. Keypad interface is ON

and shoes language option.

Step 3. By pressing or key, select appropriate language, press button. Enter

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alarm controller model selection page.

Step 4. By pressing or , select corresponding product model, press key. The

keypad generate a sound, shows homepage and COM indicator flashes, means auto

registration is successful. Keypad and alarm controller can have communication.

Note:

If you select wrong model, then registration will fail and COM indicator will not flash.

4.2 Instruction of Operation

4.2.1 Before Operation

4.2.1.1 Notice

Under this environment, alarm keypad is plugged to power and registration is successful, enter

main interface.

[Menu]+[Up/down page selection]+[OK]+[Up/down page sub selection]+[OK]+[Operation]

Note:

Different operations and methods refer to each chapter.

4.2.1.2 Function Menu List

Function Sub Function

Function Sub Function

Arm/Disarm

Arm Disarm Bypass isolate Cancel alarm COM

Network Tel CMC

485 address （ not

support for now）

2G Wireless

Zone Type Link Sub system

Access Control

Mode Control

Output Siren Alarm output

Other

Reset

Initialization （ not

support for now）

Key tone Time User Reboot

Status

Zone Access control Version Time COM Host status Output

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4.2.1.3 User

User Right

Different user has different right, see below:

User Type Code Default

Password Right Note

Administrator 00 123456

Arm/disarm Bypass

isolate Cancel

alarm User

management

Reset controller

First login user please change your password,

please refer to Ch 错误!

未找到引用源。 and Ch

4.1.1.3.

Operator 01~20 —

Arm/disarm Bypass

isolate Cancel

alarm

By default, there is no operator user, you shall configure operator as you need, please refer to

Ch 错误!未找到引用源。

and Ch 4.1.1.3.

Installer 21 909090 Set —

Duress User 22 123457 Arm/disarm Reset

controller

When a duress user operates, it will send duress report.

Modify Password

Operation method: [Encode command] +[OK]+[Admin password]

Encode command is composed as follows:

①

1 10

②

888888

③

No. Note

① Encode address, means the operation is to modify password, default is 1

② User encode，range is 00~22. 00 is admin user，01~20

is operator user，21 is installer user，22 is duress user.

③ New password, composed of 6 digits of number.

Note:

Different user cannot have repeated password.

Add User

Operation method: [Encode command]+[OK]+[Admin password].


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①

1 10

②

888888

③

No. Note

① Encode address, means the operation is to modify password, default is 1

② User encode，range is 00~22。00 is admin user，01~20

is operator user，21 is installer user，22 is duress user.

③ New password, composed of 6 digits of number.

4.2.2 Special Operation

Function Shortcut

Fire Long press key for 3s

Burglar Long press key for 3s

Medical Long press【2】 key

4.2.3 Arm

When alarm controller and sensor work as normal, arm zone via alarm keypad, alarm controller

response the alarm signal in zone.

Quick Arm

Operation method: before you enter any menu interface, input administrator password/operator

password.

Operation result: if the controller buzzers once, then you have successfully armed. If the

controller buzzer for three times, then you failed to arm, and you must check whether there is

zone input and you may force it to arm.

Note:

For quick arm, when the device is armed, you may directly enter password, then the device

disarms and alarm will be cancelled. If the device is disarmed and no 24-hour zone alarm is

triggered, input password, then device arms. If the device is disarmed and 24-hour zone alarm is

triggered, input password, then device cancels alarm to remain disarmed.

General Arm

Operation method: [arm type encode]+[OK]+[Admin password/operator password]

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Operation result: if the controller buzzers once, then you have successfully armed. If the

controller buzzer for three times, then you failed to arm, and you must check whether there is

zone input and you may force it to arm.

Note:

Arm type code is 1.

Force Alarm

Operation method: long press [OK], and input administrator password or operator password.

4.2.4 Disarm

When zone is armed, you can disarm zone.

Quick Disarm

Operation method: before you enter any menu, input administrator password/operator password.

General Disarm

Operation method: [OK]+[Admin/operator password].

4.2.5 Bypass Isolation

Normal: the zone is at normal status, you may perform various arming operations.

Bypass: This zone is shielded for the arming, when disarm, the zone will resume normal

status.

Isolate: The zone is stop, when device arm again after disarming, the isolated zone is still

stop

Operation method: [Encode command]+[OK]+[Admin password/operator password]


1 001

① ②

No. Note

① Bypass/isolation type code.

② Zone number，range is 001~256. Such as zone 1，number is 001

Code Type

1 Bypass

2 Cancel bypass

3 Isolation

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4 Cancel isolation

4.2.6 Zone Setup

4.2.6.1 Type Setup

You can set zone parameter.

Operation method: [encode command]+[OK]+[Installer password].

Encode command is as follows:

1

④

1

③

001

①

00

②

No. Note

① Zone number，range is 001~256. Such as zone 1，no. is

001

② Zone type code

③

Enter delay，range is 0~240，unit is s，besides delay

zone, when set other zone, you can ignore this parameter.

④ Exit delay，range is 0~240，unit is s，besides delay

zone, other zone setup can ignore this parameter.

Code Zone Type Code Zone Type

00 Instant zone 06 Entry/exit zone 2

01 Fire zone 07 Track zone

02 Medical zone 08 All-day zone

03 Duress zone 09 Internal zone

04 Delay zone 10 External zone

05 Entry/exit zone 1

11 Not alarm

4.2.6.2 Link Setup

You can set zone alarm link parameter.

Operation method: [Encode command]+[OK]+[Installer password].


42

1

③②

0001

①

01

④

No. Note

① Zone no., range is 001~256. Such as zone 1，no. is 001

② Link type：0-siren，1-alarm output，2-buzzer

③ Link enable：0-not enable，1-enable

④ Link no. is alarm output no., default is 1

4.2.7 Network Setup

You can set controller IP address, subnet mask, gateway and port no.

Operation method: [Encode command]+[OK]+[Installer password].


①

1 192#028#006#009#

②

No. Note

① Network parameter encode：1-IP address，2-subnet

mask，3-gateway，4-port no.

② Address encode，format is XXX#XXX#XXX#XXX#；or

port no.，format is ［port no.］ + ［#］

Note:

While # can be replaced by *.

43

5 FAQ

1. Q: I cannot boot up the device properly after plug it to power supply.

Input power is not correct.

Switch power line contact is not good.

Switch power supply is broken.

Program upgrading error.

Chassis internal wiring is reverse or loose.

Alarm controller motherboard is broken.

ON mode dial switch 2 is at ON position, the configuration of ON mode is incorrect.

2. Q: Alarm controller will automatically reboot or frequently crashes minutes after

startup

Input voltage is unstable or too low.

Program file is damaged.

Alarm controller hardware failure.

3. Q: Unable to connect to the network after startup

Network cable is not plugged in.

IP, mask, gateway are not configured correctly.

Abnormal network environment.

Alarm controller is not fully boot up.

Alarm controller hardware is broken.

4. Q: Single channel, multi-channel, all alarm input without input event uploading

Program does not match, re-upgrade the correct program.

Switch zone is configured incorrectly, you may bypass both.

Arming is not successful.

No subscription of alarm event.

Device disconnected.


5. Q: Single channel, multi-channel, all without alarm output

Linkage is not configured correctly, without successfully enabled.

Alarm outputs are configured as disabled.

Cable is not connected.


6. Q: Device capacity, version, etc. cannot be searched

Network disconnected.

Harsh network environment, within the same network device network communication rate

is too low.

Setup error.

Battery contact is poor or low voltage.

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7. Q：Alarm controller cannot communicate with the keypad

Check:

Keypad, power supply is normal.

Keypad end 120Ω resistor is at normal dial position, which is the ON position.

Incorrect wiring.

Alarm controller serial port settings are incorrect.

Mismatch of alarm keypad and alarm controller protocol.

When connected to multiple keypads, keypad AB line’s furthest end needs additonal 120

ohm resistor to eliminate reflections and impedance matching, otherwise it will cause

the keypad to communicate instable

Too far away.

8. Q: Cannot login Client or WEB

ActiveX controls are blocked.

Dx8.1 or higher is not installed, upgrade the video driver.

Network connection failure.

Network setup problems.

Username and password are incorrect.

Client version does not match the version of alarm controller.

9. Q: Network connection is unstable

Network instability.

IP address conflict.

MAC address conflicts.

10. Q: Unable to disarm the alarm signal

Alarm settings are incorrect.

Manually open the alarm output.

Input equipment failure or improperly connected.

Individual versions of program issues, upgrade program to resolve.

11. Q: Alarm does not work

Alarm settings are incorrect.

Alarm wiring is incorrect.

Alarm input signal is not correct.

Sensors are normally open(NO), normally closed (NC) type is inconsistent with the end of

the line resistor connection.

An alarm device simultaneously access two loops.

12. Q: Cannot play downloaded file

Player is not installed.

DX8.1 or higher graphics acceleration software is not installed.

Files in AVI format is played by MEDIA PLAYER, the computer is not installed with

DivX503Bundle.exe plug-in.

Win XP operating system to be installed with DivX503Bundle.exe and ffdshow-2004

1012 .exe.

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13. Q: Local menu advanced operation password or network password is forgotten

Please contact your local customer service staff or call the customer service phone at

headquarters, we will guide you on how to resolve depending on model and version of the

program that you provide.

Note:

This manual is for reference only.

All the designs and software here are subject to change without prior written notice.

All trademarks and registered trademarks are the properties of their respective

owners.

If there is any uncertainty or controversy, please refer to the final explanation of us.

Please visit our website for more information.

Date post:	20-May-2020
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