Name

Title

Generating value and sustainablesavings through SAP CentralProcess Scheduling by Redwood

SAP AG 2007, SAP Central Process Scheduling

What is SAP Central Process Scheduling (SAP CPS)?

Is a solution that centrally manages and orchestrates the underlyingprocesses that need to take place across multiple applications andorganizations in order to complete a business process

Process automation bridges the IT infrastructure and the business userenvironment

Process automation ensures delivery of reliable services to businessusers and customers

Is a real-time, event-driven workload automation solution

Provides seamless integration with SAP and non-SAP applications

Provides seamless integration with the native SAP management tools

SAP Solution ManagerSAP NetWeaver

SAP CPS:

SAP AG 2007, SAP Central Process Scheduling

SAP CPS Addresses Key Business Drivers

Globalization & Growth

Centralize & consolidateComprehensive processand content monitoringProductivity improvement

Ensure Compliance

Central point of IT controlImprove customer servicePart of SAP E/SOAstrategy

Increase Profitability

Reduce operational costRisk mitigationSpeed up financial closureprocesses

SAP AG 2007, SAP Central Process Scheduling

SAP CPS improves Operational Excellence

Improve Strategy and Compliance

Optimize IT Operations and Reduce Cost

Automate and Streamline ProcessesCentralize IT processes throughout the enterpriseSynchronize IT processes with business needs

Provide scalable & flexible IT services to the enterpriseFocus staff on value-added activities instead of day-to-day IToperations

Core component of SAP NetWeaver and in line with the SAP Enterprise SOAstrategyAuditing & Compliance support

$£ ¥€

SAP AG 2007, SAP Central Process Scheduling

How SAP CPS supports your business

Improve Strategy& Compliance

Optimize &Reduce Cost$£ ¥€

Automate andStreamline Processes

Event-driven VisibilityCentral Point of Control

Dynamic processexecution

Contextual ProcessMonitoring vs. Job

MonitoringSingle view of all

processes

Risk MitigationResourceBalancing

Efficiency Gains

Centralized IT ProcessManagement

Reduce manualinteractions

Regulatory ComplianceSAP NetWeaver Component Part of E/SOA Strategy

Adds asynchronouscapabilities to services

Core component of theSAP NetWeaver platform

Support for auditability& SAP GRC solutions

Balance IT processesacross available resources

SAP AG 2007, SAP Central Process Scheduling

SAP Central Process Scheduling Market Position

… of SAP as well as non-SAP applications

SAP CPS is the leading application for automation…

3200+ customer installations

20,000+ Process Server installations

Across all industries

Manages processes across all applications…

…across all versions…

…and all platforms

SAP AG 2007, SAP Central Process Scheduling

Why is SAP CPS different?

SAP CPS is an SAP product

Validated, shipped and supported by SAP

Core component of the SAP NetWeaver platform

Native integration with SAP environmentNot BAPI based

Strategic role in SAP Application developments

Aligns IT Processes to business needs

Pre-requisite forSAP Closing CockpitSAP Industry SolutionsSAP Solution ManagerSAP and non-SAP application integration

8SAP AG 2007, SAP Central Process Scheduling

Tangible Benefits of SAP Central Process Scheduling*

Tangible Benefits Benefits Range

Business GainsReduced Lost Sales 1% - 3%

Productivity / Efficiency GainsImproved Customer Service Efficiency

Reduced Time to Financial Close

Reduced Manpower Required for Managing Workload

Reduced Workload Definition and Deployment Time

40% - 60%

40% - 70%

60% - 80%

15% - 20%

General GainsReduced Hardware Upgrade Costs

Reduced Elapsed Time for Business Processing

Reduced Number of defined SAP Business ProcessTasks

25% - 33%

75% - 90%

40% - 90%

* Based on customer experience

9SAP AG 2007, SAP Central Process Scheduling

Some SAP CPS References

10SAP AG 2007, SAP Central Process Scheduling

Customer Success Story: NVIDIA

SUMMARY OF DEALPositioned SAP CPS over 2 meetings without a demoRedwood Account Executive and Solution Engineer met with the customer to give a productoverview and conduct a site survey, drilling into pain points and positioning solutioncapabilitiesAdding SAP CPS produced an uptick of $400K to list price—deal closed for over $2M

WHY NVIDIA CHOSE SAP CENTRAL PROCESS SCHEDULINGReal-time event scheduling capabilityAlerts of job failure, stalled jobs allowing more efficient job managementAdvanced load balancing capabilitySAP Partnership

EXPECTED CUSTOMER VALUEIncreased confidence in ability to proactively manage process schedulingAbility to extend existing hardware landscape

BUSINESS CHALLENGELack of confidence in current systems’ ability to efficiently schedule and manage ITprocesses

ORGANIZATION SIZE & INDUSTRY INFORMATIONHi-Tech-Semi-conductor$2.4 B in Revenue

NVIDIA, a $2.4B semi-conductor company,makes high-definition 2-D and 3-D graphicsprocessors for gamingand industrial-designapplications. Thecompany also makescomplementary graphicsdriver software, as wellas graphics chipsets --clusters of componentswith integrated graphicsfunctions that aid theoperation of PCmicroprocessors.

11SAP AG 2007, SAP Central Process Scheduling

Success Stories in your Industry: Manufacturing

Coca-Cola HBCProblem: Limited scalability

Disparate operations over wide geographyLack of systems control

Solution: Centralized Process ManagementCentralized management & IT Process synchronizationIT Resource optimizationReduced number of defined SAP processes by 40% (300 to 180)

Augusta Westland HelicoptersProblem: Delayed Reporting

Financial reporting delays

3 day month end processing

Solution: IT Process OptimizationFinancial month-end reports available within 1 day instead of 3 days

Early access to key performance indicators enabling quick management decision making

EpsonProblem: Administrative overheads and time constraints

Limited processing window availability

Staff involved in excessive manual process management

Solution: Optimization and automation of processesImproved ROI from investment in SAP

10 working days of admin time saved per quarter

Event driven scheduling reduces requirement by 42% (14 to 8 hours)

12SAP AG 2007, SAP Central Process Scheduling

Success Stories in your Industry: Public Sector and Retail

KadasterProblem: Service level compliance

Meeting increased service availability targetPoor centralized control

Solution: Centralized Process AutomationImproved ability to meet service level demandsReduced manual intervention and improved productivityDeferred expenditure on new hardware by optimizing existing resources

LVRProblem: Process integration across multiple platforms

Support for complex cross system dependencies

Integrating SAP tasks with operating system jobs

Solution: Centralized Process AutomationIntercept of end user submitted SAP jobs to improve resource utilization

Centralized control of SAP and non-SAP tasks

Reduced manual overhead saving 1 to 2 hours administrative time daily

French ConnectionProblem: Inefficient manual processing

Expensive night shift manually checking incoming files

Unpredictable completion and replenishment issues

Solution: Automated Central ProcessingMoved to unattended overnight operation removing need for 2 contract staff

Improved detection and notification of exceptions

Enabled investment in improved help desk and user support facilities

13SAP AG 2007, SAP Central Process Scheduling

Success Stories in your Industry: Manufacturing and Telcos

SiemensProblem: Limited scalability

Complex SAP and non-SAP dependenciesHigh volume process throughput

Solution: Centralized Process AutomationCentralized management of dependencies between SAP and non-SAP workloadImproved end user service deliveryReduction of half of one FTE in managing workload

T-MobileProblem: Time driven scheduling

Security issues associated with manual scheduling

Inefficient and restrictive time based schedules

Solution: Centralized Process Automation and IntegrationImproved efficiency and increased resource utilization

Event driven scheduling controlling tens of thousands of jobs daily

No revenue lost through lack of information required for billing

14SAP AG 2007, SAP Central Process Scheduling

Success Stories in your Industry: Technology

Freudenberg ITProblem: Managing high volume of SAP processes

Management of critical processing from almost 100 SAP systemsExcessive elapsed time for processing update jobs

Solution: Centralized Process AutomationCentralized management of complex and high volume critical workloadImproved availability and quality of management informationReduced time to run sales update workload by 83% (36 to 6 hours)

ActebisProblem: Error control and customer order delivery management

Inability to re-run failed processes from point of failure impacting order processing

Manual administration of large numbers of background tasks

Solution: Optimized management of SAP workloadAutomation of all SAP background processing

Improved ability to ensure ‘next day’ delivery

Improved return on hardware investment

Reduced number of defined SAP processes by 98% (46,000 to 570)

15SAP AG 2007, SAP Central Process Scheduling

Success Stories in your Industry: Pharma and Petro-Chem

Basell PolyolefinsProblem: Inefficient static, time-driven scheduling

Prevented effective use of resourcesLack of integration across SAP application environments

Solution: Event-driven Process AutomationFaster, more efficient and flexible processingImproved productivityIncreased return on investment and reduced cost of ownership

Roche DiagnosticsProblem: Management of workload across multiple SAP systems

Lack of SAP integration from existing solution

No SAP BW, iDoc or mass activity monitoring and no control of user submitted jobs

Solution: Centralized SAP Process AutomationImproved access to business information

Better forecasting, error handling and service level delivery

Reduced administrative overhead

SAP AG 2007, SAP Central Process Scheduling

Summary

SAP CPS is a mature solution with manyglobal references

SAP CPS delivers tangible benefits

Why SAP Central Process Scheduling has the Best Approach:

SAP CPS addresses Key Business Drivers