Date post: | 15-Aug-2015 |
Category: |
Technology |
Upload: | sccarbone |
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Get faster results and more business value the Vree way
by: Sergio C. Carbone, CIOBuilding with commercial tools and pre-packaged industry data models is Vree’s edge to accelerate time to value. These tools allow Vree to integrate and enrich activities across the data warehouse, enterprise resource planning (ERP), and master data management (MDM). They are key to taming fragmented systems and providing advanced reporting and analysis of key metrics.
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EngagePatients
Organize Patient Care
OptimizeCare Flow
MeasureAnalytics
About Vree Health®
Vree Health fills gaps in care for health providers and patients by leveraging technology-enabled services to engage patients and their families with individualized health support and also coordinate care across providers and extended care teams.
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We needed abetter way
• Earlier Learning– Big 3 solution– Home Grown solution
• Our goals were limited by our software
• The cost of anything innovative was always too high
• We needed a head start – a good start
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Why did these efforts fail?
• The solution didn’t address most important features– Tried to create everything DIY– Poor feature definition and prioritization– Couldn’t spend time on high value efforts
• Permanent “experience” of supporting it– No economies of scale to cover costs– Complexity – too much technical functionality to cover
• Staff had become disconnected from internals and no longer understood the landscape
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Start with the best to be the best
• iWay’s Master Data Suite gave us our head start– Technical solutions– Off-the-shelf capabilities – Pre-packaged industry data
models – Experts
• IBI accelerated our game• This was our good start
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Why stand on the shoulders of others?
• Existing commercial solutions provide year’s of head start and capability
• Solutions for issues we only began to know existed
• Continuously improved, expanded, and serviced• Supported by departments of dedicated well
managed staff• Experts to team with and guide us to success
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Not the time tosit back
• The right technology is an enabler
• It’s the opportunity• The head start we
needed• We exploited it
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Fresh approach and acceleration
• It changed our thinking – our goal setting• No more suffocating talk of why our technology
wouldn’t let us do things• We were finally talking about what OUR product
needed to do• Planning sessions had energy• Roadmaps had integrity• Not just meeting objectives – surpassing them
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patient relationship management
dataharmonization
dataintegration
patient education
patient health check monitoring(multichannel – web, mobile, ivr, people)
communityrelationship management
behavioralcoaching
patient health record
care planadherence
The EngageAdvantage platform
• Optimizes Client Service efficiency (ERP)
• Scalable and still provides individualized patient experiences
• Adaptable through configuration not customization
engageadvantage
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Conceptual architecture
LabsPharmacyProfessional Portal
Application Server
Admin Portal
ConsumerPortal N + 1
Program 1 Program 2, 3, 4...
Application Server
Content Management
BusinessProcess
Management
Access & Authentication
ElectronicMedical Record
Rules Engine
Presentation Layer
Data Integration Layer
MobileSensors
Application Server
EMRHIE
Service Desks
Data Management & Informatics Layer
Integration Layer
Real-Time Engagement
Insight Reporting
Real-Time Intelligence HDS & ODS MDM
Visualization & Reporting
Application Server
EPPIVR
Service Bus (Service Layer)
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Capabilities for ValueConfig. Control Center
EHR
CRM
3C Logic
Service Center Suite
Remote Device
Integration
Indications+Contra
Security
IBI WebFocus
Quality Measure
Suite
Open Partner Integration
Reporting
HLI
EMR Integration
ETL
Fast, Proven, Successful!Serv-U IBI Data
Quality VMWare
Life Science Patients
TransitionAdvantage
Med Advantage
Procedure Advantage
Insight Advantage
ExperienceAdvantage
Faster Time to Value!
MedicationRecon.
MedicationHistory
Care Plan Health Check Notification Center Enrollment HIE Risk
Stratification Med List
Real-time API Based
IntegrationData Mart Workflow Portal UI System
Observation Messaging MDM
SharePoint& .Net
SQL Server 2008
IBI Service Manager
File Transfer Integrations
Reference Data
BehavioralObservations
HIPAAContainment
Consent Management
Vree Open Developer Kit
Data Visualization
Outreach
IOS FrameworkAnalytics
Mobile Framework
Adapting With Market
Need!
Physicians Caregivers
AndroidFramework
Expanding…
Our Future!
Lowering Costs…
Providers Government
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Good planning – good plan
• Think about YOUR functionality
• Articulate the business objective / results
• Identify what’s critical• Challenge the timing of
functionality• Understand the
relationships, rules, and flows
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Select your technology partner
In 2015 and 2014 Vree Health Engineering delivered on 100% of its department objectives and
software deliveries
Our choice of partnering with Information Builder’s and the iWay product was key in our success
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Do less – get more value
• You must eliminate all thinking that is not in YOUR solution space.
• Stop talking tech – well… try to• No data or process for low-value purposes
– Think actionable equals high value– The cheapest code is the cost you don’t write
• Assign work to experts early– Higher value from them– Fewer mistakes
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Deliver “must have’s” early
• Use existing works shamelessly• Routinely reconcile current tact to the objective /
desired result• Vet features / functionality for their support of
the objective and relative priority• Model only what passes this vetting activity• Create a common understanding of what each
piece of the model brings to the solution• Release “good enough” ASAP then learn more
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Now is time forDISCIPLINE
• Protect priority – embrace “we don’t need that yet”
• Get ready to say “no” to add on’s
• It’s okay to not build lower priority capabilities now as long as you plan for how they will fit
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Key takeaways to start
• Commitment to vision – Focus on the objective and relentlessly guard it– Actions over information– Invest; your future relies on it
• Get it on the street– What you start with needs to make a difference early– Specialize in delivering tangible customer value– Start simple and “learn” into it
• Always get an expert– Don’t let your staff do it alone – Select the right product and start ahead of the game– Get the right team