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GET IN THE GAME WITH MOBILE ONLY ENTRY! - NBA.com · 2019. 5. 15. · Once you’ve downloaded the...

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Once you’ve downloaded the Miami HEAT App, open the app, and complete the setup process. Once setup is complete, the first screen you’ll see is the featured tab. From there, tap on the HEAT logo at the bottom. When the menu opens, tap TICKETS. Sign in using HEAT Account Manager or your Ticketmaster.com Account login name and password * Once logged in, your tickets for all upcoming games will be displayed under the Events tab. Tap the game to open your mobile ticket(s). Swipe left or right to navigate your tickets. To enter the game, open the ticket screen and scan your ticket(s) at the gate. Enjoy the game! * NOTE: The first time you tap My Tickets, you will need to sign into your ticket account with your email – even if you signed into the Miami HEAT App using the same email. You will either sign into HEAT Account Manager , which is typically used when transferring or accepting tickets from Season Ticket Members, or your Ticketmaster.com Account, which is typically used when tickets are purchased through the Ticketmaster.com website. GET IN THE GAME WITH MOBILE ONLY ENTRY! Download the Miami HEAT App – available for free on the App Store and Google Play Store GOT A PARKING PASS? READ THIS! Please note that if you have a Parking Pass for Bayside Marketplace, the pass will not load into your App like your tickets. You will need to print your parking pass before coming. If you have a Parking Pass for the P2 Parking Garage, your pass will load like a ticket into My Tickets on the HEAT App and you will scan your smartphone as you enter the garage. STILL GOT QUESTIONS? CONTACT YOUR TICKET REP OR EMAIL US AT [email protected] AND WE’LL BE HAPPY TO HELP!
Transcript
Page 1: GET IN THE GAME WITH MOBILE ONLY ENTRY! - NBA.com · 2019. 5. 15. · Once you’ve downloaded the Miami HEAT App, open the app, and complete the setup process You should see all

Once you’ve downloaded the Miami HEAT App, open the app, and complete the

setup process.

Once setup is complete, the first screen you’ll see is the featured tab.

From there, tap on the HEAT logo at the bottom.

When the menu opens, tap TICKETS.

Sign in usingHEAT Account Manager or your

Ticketmaster.com Accountlogin name and password *

Once logged in, your tickets for all upcoming games will be displayed under

the Events tab. Tap the game to open your mobile ticket(s).

Swipe left or right to navigate your tickets. To enter the game, open the ticket screen

and scan your ticket(s) at the gate. Enjoy the game!

* NOTE: The first time you tap My Tickets, you will need to sign into your ticket account with your email – even if you signed into the Miami HEAT App using the same email. You will either sign into HEAT Account Manager, which is typically used when transferring or accepting tickets from Season Ticket Members, or your Ticketmaster.com Account, which is typically used when tickets are purchased through the Ticketmaster.com website.

GET IN THE GAME WITH MOBILE ONLY ENTRY!Download the Miami HEAT App – available for free on the App Store and Google Play Store

GOT A PARKING PASS? READ THIS!

Please note that if you have a Parking Pass for Bayside Marketplace, the pass will not load into your App like your tickets. You will need to print your parking pass before coming. If you have a Parking Pass for the P2 Parking Garage, your pass will load like a ticket into My Tickets on the HEAT App and you will scan your smartphone as you enter the garage.

STILL GOT QUESTIONS? CONTACT YOUR TICKET REP OR EMAIL US AT [email protected] AND WE’LL BE HAPPY TO HELP!

Page 2: GET IN THE GAME WITH MOBILE ONLY ENTRY! - NBA.com · 2019. 5. 15. · Once you’ve downloaded the Miami HEAT App, open the app, and complete the setup process You should see all

Once you’ve downloaded the Miami HEAT App, open the app, and complete the

setup process

You should see all of your tickets preloaded in the Events tab.

If you do not, please make sure you are logged into your Ticketmaster account.

Find the game you’d like to transfer your tickets for and

tap on the button.

The screen below will appear. Tap Transfer.

Enter the recipient’s information. They’ll receive an offer email with your tickets.

Please note, they must accept the offer in order to have the tickets loaded

into their account!

TRANSFER YOUR MOBILE TICKETS TO SOMEONE ELSE

HOW TO

STILL GOT QUESTIONS? CONTACT YOUR TICKET REP OR EMAIL US AT [email protected] AND WE’LL BE HAPPY TO HELP!

Once setup is complete, the first screen you’ll see is the featured tab.

From there, tap on the HEAT logo at the bottom.

Page 3: GET IN THE GAME WITH MOBILE ONLY ENTRY! - NBA.com · 2019. 5. 15. · Once you’ve downloaded the Miami HEAT App, open the app, and complete the setup process You should see all

Tap MANAGE in thetop right corner.

Scroll down and select the game for which you want to sell your tickets,

then tap RESELL.

Next, select the tickets you want to sell and tap CONTINUE. If this is the first time you’ve sold tickets, you’ll be prompted to set your preferences. This includes choosing your pricing method, when to remove the tickets from sale, how you’d like to get paid, etc. When

you’re all done, tap NEXT.

Enter the sales price for your tickets tap POST FOR SALE. That’s it! Your tickets

are now on the secondary market. Good luck!

HOW TO

SELL YOUR TICKETS ON TICKETMASTER

Selling your tickets on any other third party site is subject to that site’s policies. Contact that site for information.

STILL GOT QUESTIONS? CONTACT YOUR TICKET REP OR EMAIL US AT [email protected] AND WE’LL BE HAPPY TO HELP!

Once you’ve downloaded the Miami HEAT App, open the app, and complete the

setup process

Once setup is complete, the first screen you’ll see is the featured tab.

From there, tap on the HEAT logo at the bottom.


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