Time period: 2 hours

Time period: 7 hours

Time period: 11 months

Increased Value over Time

The Cure for Social Fatigue

Walmart

Pampers Bonnaroo McAfee Virgin Mobile Adobe LiveBooks

Social Support

Support

Marketing

Product Development

Before Community Launch After Community Launch

Weekly Support Requests

Deeper Engagement for Faster Resolution

Product Development

Marketing

Support

Product Developmen

t

Engage your customers to build your best products

Social Marketing

SupportMarketing

Product Development

Engage your most passionate customers

Internet Rule & Analytics

Salesforce.com Integration

Get Satisfaction for Facebook

11

Engage – New Widgets

Brooke TresederCustomer Engagement Manager

brooke@getsatisfaction.com(415) 489-7969 Office