Get serious about your hotel loyalty program

© 2013 - TFC International Ltd.

Contact UsJill Goldworn, President [email protected] Huré, CEO [email protected]

corporate site www.thefirstclub.netconsumer site www.thefirstclub.com

REWARDTHE WORLDEARN LOYAL HOTEL GUESTS


www.thefirstclub.net

CONSUMERSWANT REWARDS

Data from BizReport study.

http://www.bizreport.com/2013/06/what-people-really-want-from-a-loyalty-program.html




IT’SCROWDED60% of consumers are members of multiple programs and will search for the best deal for any stay.






THERE’S ROOMFOR INSTANT REWARDS66% of consumers say it takes at least 3 stays to create a loyalty bond.





SOLUTIONTHEIt’s easy, we’ll lift them up for you.



REWARDTHE WORLDthe first club™ is the first choice for instant digital rewards for individuals and brands delivered anytime to any device.



REWARDSFOR EVERYONEOur flexible digital solution can be tailored to meet the needs of different customer segments.



SHORT-STAY

• Instant rewards• Few points needed for low level rewards

CUSTOMERSThey won’t be able accumulate many points, but you can still earn their loyalty.



BUSINESSTRAVELLERSMost business travellers work in their hotelProvide an on-the-go office with downloadable software.

office security multimedia utilities

Data from the 2013 Frequent Business Traveler Survey.

86%

http://www.frequentbusinesstraveler.com/2013/01/business-travel-to-increase-2013/






COUPLESPremium entertainment—their reason to stay in and order room service.



FAMILIESAppeal to families traveling with children.



THE DIGITALADVANTAGE



MILLIONSOF CHOICES There’s something for everyone.



WEEKLYCONTENT UPDATES Fresh content to keep your customers engaged.



EASYIMPLEMENTATIONFull integration into any existing program.

APIsystem



CUSTOMIZEDTO YOUR BRAND



BOOSTYOUR ROIA cost-effective, flexible, and measurable solution.

ROI


PROMOTIONS IDEASDIGITALOutperform traditional discounts and campaigns



RESERVATIONSPREMIUM“Make a reservation at our hotel and receive a complimentary eBook!”



COMPLIMENTARYGIFT“After each stay at our hotel, receive a complimentary music track!”



LOW SEASON OFFER“Receive a complimentary audio book with a minimum stay of 3 days between April 1 and May 30!”



EARLYBIRD PREMIUM“Book early, get rewarded! Make your reservation at least 60 days prior to your arrival and receive 20 complimentary credits!”



FAMILYBONUS“Go on holiday with your children! Get a complimentary children’s game when you book a second room in our hotel!”



REDMEPTION

Our redemption insurance will cover any costs incurred from higher than expected levels of redemption.

INSURANCEEnjoy the success of your promotions without worrying about your budget.



RATES ACHIEVED

$3

$24

BY OUR CLIENTSAverage amount ($) consumers spent on downloads:

per user

per transaction

Average number of downloads: 50-70 per day



SUCCESS

VOILA Hotel Rewards is the only point-based guest loyalty program created specifically for a global alliance of independent hotels and small groups.

STORYMembers of VOILA Hotel Rewards are now able to redeem their points for vouchers of the first club™.



HOTELSWE HAVE WORKED WITH


THANK YOU

Contact UsJill Goldworn, President [email protected] Huré, CEO [email protected]

corporate site www.thefirstclub.netconsumer site www.thefirstclub.com

click download enjoy

Date post:	20-Aug-2015
Category:	Business
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