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Get your competencies ready for the new normal WEBINAR
Get your competencies ready for the new normalWEBINAR
Violeta Mrdaković LučićManaging Partner | Adria
Gábor Füzér CEO | Hungary
Adrienn MundweilConsulting Team Leader | Hungary
Business and people
Rethinking business and HR
New normal, new competencies?
Assess right in the new era
Conclusions and findings
Stay connected
Post COVID 19 - Business and people
Rethinking business and HR
1. RECOVERING BUSINESS
Only 15% of businesses are thriving in this period
• Medical equipments
• Deliveries
• Entertainment and health online services
• Technology backed industries
Learning No. 1 More than ever - the role of technology and digitalization
Rethinking business and HR
2. DEVELOPMENT OF INTERNAL RESOURCES
Adapting to the new business requirements
• Changes in traditional job roles
• New internal end external services
• Entertainment and health online services
• Technology backed industries
Learning No. 2 More than ever - development of new competencies/re-shifting old ones
Rethinking business and HR
3. EFFICIENT MANAGEMENT OF REMOTE TEAMS
As remote work is increased and will be the future
• Employee wellbeing in focus
• Employee performance rethinking
• Motivation and engagement in online and office environment
• Online collaboration
Learning No. 3 More than ever - leadership and management skills focus
Rethinking business and HR
4. EMPLOYEE EXPERIENCE
Keeping the best performers, attracting new ones
• Employee expectations are changed
• Connecting and contributing (WTO)
• Human-centric approach
• Leading with purpose
Learning No. 4More than ever - retaining and attracting talents – future leaders
New leadership competencies
As usual best performance predictor, often put aside in assessments of leadership competencies
Willingness to experiment, find new ways, explore possibilities and learn
Keeping open mind, managing ego, transparent communication (showing vulnerability)
Cognitive and emotional flexibility – ability to change focus, adapt to new reality and react quickly
People first response - emotional support, empathy, connecting with people
CURIOSITY
HUMILITY
FLEXIBILITY
IMPORTANCE OF IQ
EMPATHY
Sales in the „new normal”
1. A lot of companies had to switch to online sales;
2. Many of them realized that it can be also very effective however costs are lower;
3. The future of sales is increasingly online – but not entirely;
4. The online environment hides a lot of challenges;
5. The new challenges will require a different set of competencies to be successful;
Typical sales comps’ from
the past
Influence and networking
Customer-orientation
Composure and
perseverance
Technical learning
Goal-orientation
Self-confidence
Altered environment
Information – to build upon a strategy
Time – to convince and also to observe
Signals – to detect and to give
Partners – to work with
Feedback – to be received from partner
Interaction – to chit-chat
Attention – to attract
LESS
„This new environment requires different competencies for an ideal performance”
Our current understanding
MOREPersonal disclosure – to earn trust
Rapport building – to create acceptance
Reasoning – to quickly strengthen statments
Intellectual horsepower – to understand complexity
Empathy – to understand what others need
Flexibility – to be able to change strategy
Self-development – to learn from own mistakes
„This new competencies require a new method to be assessed or identified with”
ONLINETECHNOLOGY AND DIGITALIZATION
DEVELOPMENT OF NEW COMPETENCIES
NEW SKILLS/JOB DESCRIPTIONS
ATTRACTING AND RETAINING TALENT
ADJUSTED
FAST
TRENDS HR PROCESSES
RELIABLE
Conclusions and findings
Stay connected…
ASSESSMENT SYSTEMS GROUP
Head office:Zirkon Office Center, Sokolovská 131/8618600 Prague, Czech Republic
The new normal webinar series:
04th JUNE Travelling around with Assessment Systems for breakfast
