Date post: | 21-Feb-2017 |
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@Speaker #LavaCon
Get Your Gamestorming On! Shifting the Paradigm of Requirements Gathering
Michelle Caldwell
NA Digital Workplace Transformation Lead
10 years in SharePoint, 15+ in IT
MVP PMP CSM
Meet Michelle Caldwell @shellecaldwellFounding Member & President
Certified Innovation Games Facilitator
2 children (Heaven and Brenden) and 2 cats (Clark & Snickers) and 1 puppy (Ruger)
<Insert Head Shot>
3
Agenda•Introduction•Problem Patterns•Changing the Paradigm•Conclusion•References
Bad Meetings
The Facts
11 million daily
61.8 meetings/
month
50% unproductive
31 hours wasted
The Effects
91%daydreaming
96% miss meetings
95% miss parts of
meetings
73% bring other
work to meetings
39% fall asleep
5 Problem Patterns
Vague RequirementsTied to tech features – or not
Let’s Improve
Employee Engagem
ent
Better Collaborati
on WE want to promote
Social
Absent StakeholdersSomeone else is Representing their needs– or Are They?
Silver Bullet Do you have a solution looking for problems to solve?
Demos to define
requirements
Questionnaires define
requirements
Insanity : Doing the same thing over and over again and expecting different results
-Albert Einstein
The New Paradigm: - Collaborative Play - Innovation Games- Serious Games
Envision with Cover Story
The object of Cover Story is to suspend all disbelief and envision a future state that is so stellar that it landed your organization on the cover of a well-known magazine.
Cover: Tells the story of your big success
Headline: The Substance of the cover story
Sidebars: Interesting facts about the story
Quotes: Quotes from potential end users of the solution
Brainstorm: Documenting initial ideas – this is important!
Images: Supporting the content with illustrations
Wrap Up for Large Groups
At the end of the time period, usually an hour, get the groups to present their cover story, essentially their vision of SharePoint, to the rest of the groups and then discuss.
Game Setup•Cover Story Template
•Post-its•Pens•tape
•Facilitator (# depends on size of group
•At least 3 participants
•A Scribe•Camera (optional)
Understand what success looks like with Remember the Future
The object of the game
This game is based on numerous studies in cognitive psychology that have examined how we think about the future. When we ask the question “What should our product do?” we are not given a frame of reference for comparison. When we ask the question “What will our product have done?”, we generate richly detailed, sensible, and longer descriptions
How to Play the game •Hand each participant a few post-its•Ask them to imagine they have been using your new solution for a period of time
•Then ask the participants to write down exactly what the solutions will have done to make them happy in this future state
Concluding the Game •Discuss the results as a group
•Confirm findings as a team
Game Setup•A Timeline•Post-its•Pens•tape
•Facilitator (# depends on size of group
•At least 3 participants
•A Scribe•Camera (optional)
Analyze with Sailboat
The object of the game Gain insight and understanding into the current state of the situation
How to Play the game •Draw and/or put up a boat•Name the boat to represent the focus area
What is slowing you down?
What can speed you up?
Power Dot – Extra Bonus •Give each participant a fixed # of dots
(time box the activity)•Ask each participant to “vote” for their highest priority pains and solutions
Concluding the Game •Analyze voting•Discuss the results as a group
Game Setup•A BOAT !•Post-its (various colors)
•Pens•tape
•Facilitator (# depends on size of group
•At least 3 participants
•A Scribe•Camera (optional)
Visualize with Product box
The object of the game Product Box lets you leverage your customer’s collective experiences by asking them to design a product box of your solution/service that they want to buy
How to Play the game •Break out into groups and provide
each participant with a blank “product box”
•Provide them with craft materials so they can design their product box
•Allow a set time for product box creation
How to Play the game •When that time expires ask each
participant to give an elevator pitch to the group describing why their product is best (no more than 2 minutes)
•Allow team members to “vote” on their three favorite ideas using “power dot”
Power Dot – Extra Bonus •Give each participant a fixed # of dots
(time box the activity)•Ask each participant to “vote” for their favorite product box(es)
•Quickly analyze the results•Discuss the results as a group
Shopping List•A Box!•Markers•Scissors•Glue•Magazines
•Pompoms•Foam shapes•Stickers•Pipe cleaners•Tape•Glitter
© 2012, Information Control Corporation 79
Sample List of Games•Speed Boat Product Box
•Cover Story•Remember the Future
•Power Dot
•Spider Web•Start Your Day•The Apprentice•Low Tech Social Network•Show and Tell•20/20 Vision•Buy a Feature•Give Them a Hot Tub •Me and My Shadow•Prune the Product Tree
Conclusion•There is a different way
•Try something New
•Field Tested – Proven Results
Wrap Up
Where can I learn more?
References•http://innovationgames.com/ - Innovation Games Website•http://www.instituteofplay.org/about/context/why-games-learning/
•http://en.wikipedia.org/wiki/Innovation_game•http://www.gogamestorm.com/