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April 16-18, 2013 Xplor International
User Conference & Vendor Forum 1
GETTING MORE INTO THE BOX AGGREGATING COMMUNICATIONS ACROSS AN ENTERPRISE
Joe Eremita
Pitney Bowes Inc.
Let’s take a quick journey away from your print and mail operations …
April 16-18, 2013 Xplor International
User Conference & Vendor Forum 2
Far away…
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… but stay in a business setting
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Actually a variety of business settings…
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…and let’s count mail.
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How much ad hoc mail does your organization generate?
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…and if you added it all up, how much is this mail
costing your organization?
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User Conference & Vendor Forum 8
You have time and material costs. Let’s start with time.
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User Conference & Vendor Forum 9
How long does it take a typical office worker to print and mail a single correspondence?
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User Conference & Vendor Forum 10
What are the typical material costs?
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User Conference & Vendor Forum 11
Cost of Printing a 2-page document
Cost of pre-print stationary 2¢
Cost of desktop print (2¢/page) 4¢
Cost of Envelope 2¢
Cost of post meter 2¢
Total 10¢
…and consider the intangible costs
• Inconsistency of brand
• No tracking as needed to meet regulatory requirements
• Office worker dissatisfaction
• No adherence to customer channel preference
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User Conference & Vendor Forum 12
Now let’s head back to your print and mail operations …
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Mail trends vs. capacity
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Time
Mai
l pie
ce q
uan
tity
Capacity
Mail trends vs. capacity
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User Conference & Vendor Forum 15
Time
Mai
l pie
ce q
uan
tity
Capacity
What would this do for your print and mail organization?
In-house operation
• Increase overall value to your organization
• Reduce organization overall costs
Service Bureau
• New offering to increase volumes and revenue
• Competitive differentiator
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User Conference & Vendor Forum 16
Getting more into the box...
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User Conference & Vendor Forum 17
OFFICE ENVIRONMENT #1 Submit and Status
User1 User2
OFFICE ENVIRONMENT #2 Submit and Status
User1 User2
OFFICE ENVIRONMENT #3 Submit and Status
User1 User2
Mail Piece Mail Piece Mail Piece Mail Piece Mail Piece Mail Piece Mail Piece Mail Piece
Production Job #1 Simplex, B/W, #10
Production Job #2 Simplex, Color, #10
Production Job #3 Duplex, B/W, A4
Production Job #4 Duplex, Color, #10
April 16-18, 2013 Xplor International
User Conference & Vendor Forum 18
Print driver
Web submit
Hot-folders
Bundling
Monitor & Audit
... and getting more out.
Features / Benefits to look for
• Ability to control look and feel, while keeping some “ad hoc-ness” in the communication
• Ability to interface with established client preference for channel delivery
• Ability to track and keep reports
• Ability to work with black and white or color environment
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GETTING MORE INTO THE BOX AGGREGATING COMMUNICATIONS ACROSS AN ENTERPRISE
203-796-6773
Pitney Bowes Joe Eremita