Academy for Teaching Excellence Harper College

ATD Dream 2018 | Pecha Kucha

Getting More than "Buy-In":Using Design Thinking to Advance Teaching & Learning

InitiativesPresentation Format: Pecha Kucha Slides (20 x 20)Slide 1: Introduction

Slide View Notes & ScriptTitle slide:Getting More than "Buy-In": Using Design Thinking to Advance Teaching & Learning Initiatives

Academy for Teaching Excellence, Harper CollegeMichael Bates, Christopher Dobson

Good afternoon. We are Christopher Dobson and Michael Bates from the Academy for Teaching Excellence at Harper College. We would like to share with you today our process of using Design Thinking to Advance Teaching & Learning initiatives.

Slide 2: The Traditional Lecture?Slide View Notes & Script

What's going on in this picture or scene? Is the student texting?

"Is the faculty member aware, does he care if this is going on during class? Is that even the faculty member writing on the board?"

Slide 3: EmpathizeSlide View Notes & Script

Let’s reframe this picture and empathize with the scenario from the student and faculty points of view.

Is the student distracted with personal problems, like family issues?

Maybe the student is interacting with the discussion board?

Does the faculty member care? Maybe they encourage the use of devices in class?

Academy for Teaching Excellence Harper College

ATD Dream 2018 | Pecha Kucha

Academy for Teaching Excellence Harper College

ATD Dream 2018 | Pecha Kucha

Slide 4: DefineSlide View Notes & Script

Let's "define" the problem with the traditional class format:

Some students "check-out" There’s a lot of content, sometimes little

application to the real-world Is it all on the faculty member to teach or can

students learn from each other?We need methods to engage students and faculty alike!

Slide 5: IdeateSlide View Notes & Script

What are some obvious methods for increasing engagement?For students:

Encourage use of their own technology, Flip the Classroom

Encourage active learning in class and study groups

For faculty: Encourage communities of practice Encourage professional development

How can we go beyond the obvious?

Slide 6: PrototypeSlide View Notes & Script

Think about your next lecture. Could you flip it? Are there opportunities for students to learn from each other? Can your students participate in role playing or is there a piece of technology you can use to rapidly assess their learning? Write up a lesson plan and get ready to test it.

Academy for Teaching Excellence Harper College

ATD Dream 2018 | Pecha Kucha

Slide 7: TestSlide View Notes & Script

Put your plan into action. You don’t need to wait until next semester. Before implementing your lesson, determine how you will know if it is successful? In-class assessment results? Student surveys? Student interviews? Based on feedback, refine your lesson for next time.

Slide 8: Design Thinking ProcessSlide View Notes & Script

What we’ve just done is given a simple of example of design thinking in action. Design thinking is a process for creative problem solving. It uses a human-centered approach to develop innovative solutions to real problems. Let’s articulate what happens in each phase of the design thinking process.

Slide 9: Empathize (2)Slide View Notes & Script

The first phase is to empathize with your audience or users. Learn about your audience for whom you are designing. Who is the user? What matters to them?Observe, engage, immerse yourself in your user base through interviews, shadowing, and surveys.

Academy for Teaching Excellence Harper College

ATD Dream 2018 | Pecha Kucha

Slide 10: Define (2)Slide View Notes & Script

Before you can build a solution you need to define the problem. Clearly articulate the problem you want to solve. Write it down in words. What are the “needs” of your users? Consider different points-of-view based on those needs? Share with the users to validate your understanding.

Slide 11: Ideate (2)Slide View Notes & Script

Now for the fun part…start to brainstorm solutions with your users and other stakeholders. Withhold judgment. All ideas matter, even the wild ones. Use deliberate brainstorming techniques like “mashups”. Instead of “but” and “you,” use “and” and “we.”

Slide 12: Prototype (2)Slide View Notes & Script

What is a prototype? Many initiatives get stuck in the planning phase. Design thinking has a bias towards action, rapid prototyping, failing forward and refining along the way. The prototype should be an actionable experience! You can do it tomorrow!

Academy for Teaching Excellence Harper College

ATD Dream 2018 | Pecha Kucha

Slide 13: Test (2)Slide View Notes & Script

Testing is another opportunity to build empathy. Through observation and engagement it often yields unexpected insights and opportunities for improvement. Encourage feedback from your users. This is an iterative process to learn and continuously adapt your prototype.

Slide 14: Design Thinking: Academy for Teaching Excellence ExampleSlide View Notes & Script

The Level II Adjunct Faculty Engagement Program was designed to incentivize a body of work in college service and professional development. Level II adjunct faculty receive a pay increase, extra course assignment and guaranteed interview for a full-time position if available. The design thinking process was used with an advisory group to build out the program structure.

Slide 15: Empathize (3)Slide View Notes & Script

The advisory group examined data to better understand the adjunct faculty population at Harper. Many myths and archetypes exist about adjunct faculty; however, this helped us to understand the motivations and demographics of Harper’s specific population.

Academy for Teaching Excellence Harper College

ATD Dream 2018 | Pecha Kucha

Slide 16: Define (3)Slide View Notes & Script

Based on needs assessment data, personal experience and conversations with other adjunct faculty, potential problems and limitations were defined by the advisory group. Articulating these predicted problems helped to inform the next stage of the design thinking process, in which potential solutions are brainstormed to address these problems.

Slide 17Slide View Notes & Script

The advisory group examined existing adjunct faculty promotion and recognition models as part of the brainstorming process. This produced a list of desirable program characteristics, including a structure that was not prescriptive, but rather individualized and flexible to meet the needs of a diverse adjunct faculty population.

Slide 18Slide View Notes & Script

Two rounds of modeling were conducted to land on a final prototype design. Ultimately, the adjunct faculty builds an e-portfolio that showcases their college service and professional development experience. Artifacts that reflect this experience are also included in the portfolio. Faculty choose two domains which demonstrate their work.

Academy for Teaching Excellence Harper College

ATD Dream 2018 | Pecha Kucha

Slide 19Slide View Notes & Script

An alpha test is currently being conducted in which an adjunct faculty member, who was identified as likely to be Level II – ready, goes through the course and completes his portfolio, which will be reviewed by a committee using the developed rubrics. This provides a feasibility study and allows for design element modifications.

Slide 20Slide View Notes & Script

If you have a QR Code reader, this code should take you to our Academy for Teaching Excellence Website for access to:

Our presentation An enhanced accessible version of the

presentation Additional links for more information on the

Design Thinking process

Academy for Teaching Excellence Harper College

ATD Dream 2018 | Pecha Kucha

Design Thinking ModesVisual Overview with Process

d.school Website: https://dschool.stanford.edu

Suggested Themes for Design ThinkingClarityProvide a clear vision, with a clear objectives or outcomes

CollaborationBring together people with varied ability, backgrounds and viewpoints

CommunicationCommunicate your vision meaningfully by creating an experience, impactful visual cues, and allow people to tell their story.

EmpathyFocus on human experience, needs, values and encourage timely feedback

ExperimentationEmbrace experiences and failure

Make an Action PlanBias toward doing and making over thinking and meeting

MindfulnessBe mindful of the goals, methods, and process. Keep a "Growth Mindset"!

Academy for Teaching Excellence Harper College

ATD Dream 2018 | Pecha Kucha

Reference MaterialsD.School | Design Thinking Artifacts

Method Cards for Bootcamp Bootleg Virtual Crash Course on Design Thinking

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Course Design o Emotion & Learning o UDL & Assessment o Using LMS Data to Inform Course Design

Methods & Materials o Creating Accessible OER Materials

Accessibility & Policy o Accessibility and OER