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Getting Social: Using Social Media to Promote Oral Health ©2016, Jacob Strategies LLC Thursday, July 28, 2016 Matt Jacob Jacob Strategies www.jacobstrategies.com
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Page 1: Getting Social: Using Social Media to Promote Oral Healthmedia.news.health.ufl.edu/misc/cod-oralhealth/docs...Encourages Use of Social Media to Predict Flu,” Centers for Disease

Getting Social: Using Social Media to Promote Oral Health©2016, Jacob Strategies LLC

Thursday, July 28, 2016Matt JacobJacob Strategieswww.jacobstrategies.com

Page 2: Getting Social: Using Social Media to Promote Oral Healthmedia.news.health.ufl.edu/misc/cod-oralhealth/docs...Encourages Use of Social Media to Predict Flu,” Centers for Disease

• Send messages immediately or at times of their choosing

• Establish or nurture relationships that extend beyond oral health

• Communicate easily at little or no cost

Social media allows you to:

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Page 3: Getting Social: Using Social Media to Promote Oral Healthmedia.news.health.ufl.edu/misc/cod-oralhealth/docs...Encourages Use of Social Media to Predict Flu,” Centers for Disease

Embraced by mainstream health experts

(Sources: Mayo Clinic, http://socialmedia.mayoclinic.org/; accessed in Sept. 2015; “CDC Competition Encourages Use of Social Media to Predict Flu,” Centers for Disease Control and Prevention, Nov. 25, 2013.)

• The Mayo Clinic has created a Social Media Health Network with training modules and other resources.

• The CDC launched a contest to encourage the use of social media to track the prevalence of the 2013-14 flu season.

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Page 4: Getting Social: Using Social Media to Promote Oral Healthmedia.news.health.ufl.edu/misc/cod-oralhealth/docs...Encourages Use of Social Media to Predict Flu,” Centers for Disease

Social media: A world of options

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Page 5: Getting Social: Using Social Media to Promote Oral Healthmedia.news.health.ufl.edu/misc/cod-oralhealth/docs...Encourages Use of Social Media to Predict Flu,” Centers for Disease

• They provide the largest audiences in the U.S.

• Combined, these platforms have 1.6 billion+ active users

• Many health journalists and bloggers use Twitter to monitor trends and develop story ideas

Twitter and Facebook:The most popular platforms

(Source: This figure is based on 2014 data. See: Shea Bennett, “The 10 Biggest Social Networks Worldwide,” SocialTimes, Ad Week Blog Network, December 24, 2014.)

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Page 6: Getting Social: Using Social Media to Promote Oral Healthmedia.news.health.ufl.edu/misc/cod-oralhealth/docs...Encourages Use of Social Media to Predict Flu,” Centers for Disease

A Closer Look at Twitter

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Page 7: Getting Social: Using Social Media to Promote Oral Healthmedia.news.health.ufl.edu/misc/cod-oralhealth/docs...Encourages Use of Social Media to Predict Flu,” Centers for Disease

1. Twitter is an online social networking service that enables users to send and read messages that are no more than 140 characters long.

2. A “Tweet” is a message sent on Twitter.

Twitter in 60 seconds

A Twitter “handle” is what your account is called: @Teeth_Matter

3.

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Page 8: Getting Social: Using Social Media to Promote Oral Healthmedia.news.health.ufl.edu/misc/cod-oralhealth/docs...Encourages Use of Social Media to Predict Flu,” Centers for Disease

www.jacobstrategies.com

Page 9: Getting Social: Using Social Media to Promote Oral Healthmedia.news.health.ufl.edu/misc/cod-oralhealth/docs...Encourages Use of Social Media to Predict Flu,” Centers for Disease

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Account Info

Page 10: Getting Social: Using Social Media to Promote Oral Healthmedia.news.health.ufl.edu/misc/cod-oralhealth/docs...Encourages Use of Social Media to Predict Flu,” Centers for Disease

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Twitter Feed

Page 11: Getting Social: Using Social Media to Promote Oral Healthmedia.news.health.ufl.edu/misc/cod-oralhealth/docs...Encourages Use of Social Media to Predict Flu,” Centers for Disease

www.jacobstrategies.com

Page 12: Getting Social: Using Social Media to Promote Oral Healthmedia.news.health.ufl.edu/misc/cod-oralhealth/docs...Encourages Use of Social Media to Predict Flu,” Centers for Disease

How to Tweet

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Page 13: Getting Social: Using Social Media to Promote Oral Healthmedia.news.health.ufl.edu/misc/cod-oralhealth/docs...Encourages Use of Social Media to Predict Flu,” Centers for Disease

www.jacobstrategies.com

Page 14: Getting Social: Using Social Media to Promote Oral Healthmedia.news.health.ufl.edu/misc/cod-oralhealth/docs...Encourages Use of Social Media to Predict Flu,” Centers for Disease

What is a hashtag?

• A “hashtag” is when you use the symbol # before a key word or phrase (no space)

• This allows people to find your tweet

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Page 15: Getting Social: Using Social Media to Promote Oral Healthmedia.news.health.ufl.edu/misc/cod-oralhealth/docs...Encourages Use of Social Media to Predict Flu,” Centers for Disease

What is a hashtag?

• A “hashtag” is when you use the symbol # before a key word or phrase (no space)

• This allows people to find your tweet

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Page 16: Getting Social: Using Social Media to Promote Oral Healthmedia.news.health.ufl.edu/misc/cod-oralhealth/docs...Encourages Use of Social Media to Predict Flu,” Centers for Disease

www.jacobstrategies.com

Page 17: Getting Social: Using Social Media to Promote Oral Healthmedia.news.health.ufl.edu/misc/cod-oralhealth/docs...Encourages Use of Social Media to Predict Flu,” Centers for Disease

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Page 18: Getting Social: Using Social Media to Promote Oral Healthmedia.news.health.ufl.edu/misc/cod-oralhealth/docs...Encourages Use of Social Media to Predict Flu,” Centers for Disease

Abbreviations and shorter

words for use on Twitter

kids

b/c

&

abt

ppl

mbr

prog

dental

raise

key

b4

children

because

and

about

people

member

program

oral health

increase

important

before

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Page 19: Getting Social: Using Social Media to Promote Oral Healthmedia.news.health.ufl.edu/misc/cod-oralhealth/docs...Encourages Use of Social Media to Predict Flu,” Centers for Disease

Florida’s percentage of uninsured children is relatively high, but it’s starting to fall and experts say that it’s because of the CHIP program http://bit.ly/17QSQQm

164 characters

Use abbreviations to fit your message into 140 characters or less. One example:

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Page 20: Getting Social: Using Social Media to Promote Oral Healthmedia.news.health.ufl.edu/misc/cod-oralhealth/docs...Encourages Use of Social Media to Predict Flu,” Centers for Disease

Florida’s percentage of uninsured children is relatively high, but it’s starting to fall and experts say that it’s because of the CHIP program http://bit.ly/17QSQQm

Florida’s % of uninsured kids is relatively high, but it’s falling. Experts says it’s b/c of the CHIP program http://bit.ly/17QSQQm

164 characters

131 characters

Use abbreviations to fit your message into 140 characters or less. One example:

www.jacobstrategies.com

Page 21: Getting Social: Using Social Media to Promote Oral Healthmedia.news.health.ufl.edu/misc/cod-oralhealth/docs...Encourages Use of Social Media to Predict Flu,” Centers for Disease

Florida’s percentage of uninsured children is relatively high, but it’s starting to fall and experts say that it’s because of the CHIP program http://bit.ly/17QSQQm

Florida’s % of uninsured kids is relatively high, but it’s falling. Experts says it’s b/c of the CHIP program http://bit.ly/17QSQQm

FL’s % of uninsured kids is relatively high but falling. Experts credit CHIP http://bit.ly/17QSQQm

164 characters

131 characters

98 characters

Use abbreviations to fit your message into 140 characters or less. One example:

www.jacobstrategies.com

Page 22: Getting Social: Using Social Media to Promote Oral Healthmedia.news.health.ufl.edu/misc/cod-oralhealth/docs...Encourages Use of Social Media to Predict Flu,” Centers for Disease

Strategies for Raising Your

Profile

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Page 23: Getting Social: Using Social Media to Promote Oral Healthmedia.news.health.ufl.edu/misc/cod-oralhealth/docs...Encourages Use of Social Media to Predict Flu,” Centers for Disease

Participate in Twitter events

Twitter Chat – Typically, this event uses a Q&A format to educate or engage a broader audience about a particular topic. One Twitter user asks the Q’s and allows time for others to answer.

Twitter Storm – This event is not moderated. A host organization welcomes people to the Storm and then various groups send tweets in no particular order.

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Page 24: Getting Social: Using Social Media to Promote Oral Healthmedia.news.health.ufl.edu/misc/cod-oralhealth/docs...Encourages Use of Social Media to Predict Flu,” Centers for Disease

Speak to their head and their heart

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Page 25: Getting Social: Using Social Media to Promote Oral Healthmedia.news.health.ufl.edu/misc/cod-oralhealth/docs...Encourages Use of Social Media to Predict Flu,” Centers for Disease

Put a face on your

issue

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Page 26: Getting Social: Using Social Media to Promote Oral Healthmedia.news.health.ufl.edu/misc/cod-oralhealth/docs...Encourages Use of Social Media to Predict Flu,” Centers for Disease

Put a face on your issue

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Page 27: Getting Social: Using Social Media to Promote Oral Healthmedia.news.health.ufl.edu/misc/cod-oralhealth/docs...Encourages Use of Social Media to Predict Flu,” Centers for Disease

Avoid the “copy cat” approach

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Page 28: Getting Social: Using Social Media to Promote Oral Healthmedia.news.health.ufl.edu/misc/cod-oralhealth/docs...Encourages Use of Social Media to Predict Flu,” Centers for Disease

Engage their curiosity

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Page 29: Getting Social: Using Social Media to Promote Oral Healthmedia.news.health.ufl.edu/misc/cod-oralhealth/docs...Encourages Use of Social Media to Predict Flu,” Centers for Disease

Engage their curiosity

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Page 30: Getting Social: Using Social Media to Promote Oral Healthmedia.news.health.ufl.edu/misc/cod-oralhealth/docs...Encourages Use of Social Media to Predict Flu,” Centers for Disease

Engage their curiosity

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Page 31: Getting Social: Using Social Media to Promote Oral Healthmedia.news.health.ufl.edu/misc/cod-oralhealth/docs...Encourages Use of Social Media to Predict Flu,” Centers for Disease

Play to their desire to

share info

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Page 32: Getting Social: Using Social Media to Promote Oral Healthmedia.news.health.ufl.edu/misc/cod-oralhealth/docs...Encourages Use of Social Media to Predict Flu,” Centers for Disease

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Play to their desire to share info

Page 33: Getting Social: Using Social Media to Promote Oral Healthmedia.news.health.ufl.edu/misc/cod-oralhealth/docs...Encourages Use of Social Media to Predict Flu,” Centers for Disease

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Use words that “sell” your message

Using a clever turn on a familiar phrase

A clear and straight-forwardmessage

A powerful way to connect two numbers

Use a play on words

Page 34: Getting Social: Using Social Media to Promote Oral Healthmedia.news.health.ufl.edu/misc/cod-oralhealth/docs...Encourages Use of Social Media to Predict Flu,” Centers for Disease

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Use “kickers” to draw interest

Um…No!

Page 35: Getting Social: Using Social Media to Promote Oral Healthmedia.news.health.ufl.edu/misc/cod-oralhealth/docs...Encourages Use of Social Media to Predict Flu,” Centers for Disease

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Target your tweets

Inserting someone else’s Twitter address will bring your message to their attention and possibly gain them as a follower.

Page 36: Getting Social: Using Social Media to Promote Oral Healthmedia.news.health.ufl.edu/misc/cod-oralhealth/docs...Encourages Use of Social Media to Predict Flu,” Centers for Disease

Questions?Comments?

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