Getting started with IT @ CambridgeHow to get your Cambridge login, set up your @cam email and download your free software

University Information Services (UIS)Summer 2019

Need help..?See our IT Help & Support website at:https://help.uis.cam.ac.uk/new-students

or contact the UIS Service Desk team:servicedesk@uis.cam.ac.uk 01223 332999

The University’s IT Service Catalogue lists other IT services you can get at Cambridge: https://www.itservices.cam.ac.uk

Most students choose to, but you don’t have to. There are shared computing facilites (Windows, Mac and Linux) available around the University.

Do I have to bring

my own computer?

If you forget your initial password, just repeat Step 2 to get back to it. If you created your UIS Password in Step 3 and set up self-service password recovery, you can use the Password Management site at https://password.csx.cam.ac.uk to retrieve it. If you didn’t, wait until you get to College and ask your IT staff for a Password Reset Token.

Help! I forgot my password...

If you haven’t received your welcome email, see the student registration FAQs: https://www.cambridgestudents.cam.ac.uk/ new-students-faq

I haven’t had my

welcome email...

What other IT

services can I USE?

See: https://www.disability.admin.cam.ac.uk/assistive-tech

I need help with

assistive tech...

© Unversity of Cambridge, 2019; some graphic elements © freepik.comUniCamIT@UniCamIT

Discover your University ID (CRSid) and email addressFollow your unique link at the end of the student registration process to go on and collect your Cambridge username, known as your CRSid, and your initial password to log in to get your student IT account and email.

Your CRSid is a combination of your initials and some random numbers. It is used to identify you across the University’s systems, and as your username for many online services.

Your email address will be in the form of your CRSid@cam.ac.uk.

You don’t have to wait until you get here to start using the IT services the University provides for you. Follow the four steps below to get your UIS Password and email account so that you’ll receive any pre-arrival messages your College or Department may send.

Once you have your login, you can also access some of the University Library’s online resources, download software for your personal devices and access cloud-based storage.

Complete student registrationDuring September (earlier for postgraduate students) you will get a welcome email from the Student Registry (cambridge.registration@admin.cam.ac.uk).It will give you instructions for completing your student registration online. You can do this any time before the start of Michaelmas term, either from home, or using one of your College’s dedicated PCs when you get here.

1

2

Getting started with IT @ CambridgeHow to get your Cambridge login, set up your @cam email and download your free software

University Information Services (UIS)Summer 2019

Need help..?See our IT Help & Support website at:https://help.uis.cam.ac.uk/new-students

or contact the UIS Service Desk team:servicedesk@uis.cam.ac.uk 01223 332999

The University’s IT Service Catalogue lists other IT services you can get at Cambridge: https://www.itservices.cam.ac.uk

Most students choose to, but you don’t have to. There are shared computing facilites (Windows, Mac and Linux) available around the University.

Do I have to bring

my own computer?

If you forget your initial password, just repeat Step 2 to get back to it. If you created your UIS Password in Step 3 and set up self-service password recovery, you can use the Password Management site at https://password.csx.cam.ac.uk to retrieve it. If you didn’t, wait until you get to College and ask your IT staff for a Password Reset Token.

Help! I forgot my password...

If you haven’t received your welcome email, see the student registration FAQs: https://www.cambridgestudents.cam.ac.uk/ new-students-faq

I haven’t had my

welcome email...

What other IT

services can I USE?

See: https://www.disability.admin.cam.ac.uk/assistive-tech

I need help with

assistive tech...

© Unversity of Cambridge, 2019; some graphic elements © freepik.comUniCamIT@UniCamIT

Discover your University ID (CRSid) and email addressFollow your unique link at the end of the student registration process to go on and collect your Cambridge username, known as your CRSid, and your initial password to log in to get your student IT account and email.

Your CRSid is a combination of your initials and some random numbers. It is used to identify you across the University’s systems, and as your username for many online services.

Your email address will be in the form of your CRSid@cam.ac.uk.

You don’t have to wait until you get here to start using the IT services the University provides for you. Follow the four steps below to get your UIS Password and email account so that you’ll receive any pre-arrival messages your College or Department may send.

Once you have your login, you can also access some of the University Library’s online resources, download software for your personal devices and access cloud-based storage.

Complete student registrationDuring September (earlier for postgraduate students) you will get a welcome email from the Student Registry (cambridge.registration@admin.cam.ac.uk).It will give you instructions for completing your student registration online. You can do this any time before the start of Michaelmas term, either from home, or using one of your College’s dedicated PCs when you get here.

1

2

Getting started with IT @ CambridgeHow to get your Cambridge login, set up your @cam email and download your free software

University Information Services (UIS)Summer 2019

Need help..?See our IT Help & Support website at:https://help.uis.cam.ac.uk/new-students

or contact the UIS Service Desk team:servicedesk@uis.cam.ac.uk 01223 332999

The University’s IT Service Catalogue lists other IT services you can get at Cambridge: https://www.itservices.cam.ac.uk

Most students choose to, but you don’t have to. There are shared computing facilites (Windows, Mac and Linux) available around the University.

Do I have to bring

my own computer?

If you forget your initial password, just repeat Step 2 to get back to it. If you created your UIS Password in Step 3 and set up self-service password recovery, you can use the Password Management site at https://password.csx.cam.ac.uk to retrieve it. If you didn’t, wait until you get to College and ask your IT staff for a Password Reset Token.

Help! I forgot my password...

If you haven’t received your welcome email, see the student registration FAQs: https://www.cambridgestudents.cam.ac.uk/ new-students-faq

I haven’t had my

welcome email...

What other IT

services can I USE?

See: https://www.disability.admin.cam.ac.uk/assistive-tech

I need help with

assistive tech...

© Unversity of Cambridge, 2019; some graphic elements © freepik.comUniCamIT@UniCamIT

Discover your University ID (CRSid) and email addressFollow your unique link at the end of the student registration process to go on and collect your Cambridge username, known as your CRSid, and your initial password to log in to get your student IT account and email.

Your CRSid is a combination of your initials and some random numbers. It is used to identify you across the University’s systems, and as your username for many online services.

Your email address will be in the form of your CRSid@cam.ac.uk.

You don’t have to wait until you get here to start using the IT services the University provides for you. Follow the four steps below to get your UIS Password and email account so that you’ll receive any pre-arrival messages your College or Department may send.

Once you have your login, you can also access some of the University Library’s online resources, download software for your personal devices and access cloud-based storage.

Complete student registrationDuring September (earlier for postgraduate students) you will get a welcome email from the Student Registry (cambridge.registration@admin.cam.ac.uk).It will give you instructions for completing your student registration online. You can do this any time before the start of Michaelmas term, either from home, or using one of your College’s dedicated PCs when you get here.

1

2

Now start downloading...

McAfee anti-virus Keeping your devices up-to-date with anti-virus software is a requirement for use of the University’s data network.

We provide free McAfee anti-virus products (Windows, Mac and Linux) for you to protect your own devices:

https://help.uis.cam.ac.uk/anti-virus

Office 365 Pro PlusGet the cloud-based Office suite including Word, Excel, PowerPoint, OneNote, Outlook, Access and Publisher:

https://help.uis.cam.ac.uk/office365

OneDriveA 1TB cloud-based filestore that integrates with your University email account:

https://help.uis.cam.ac.uk/onedrive

Dropbox Business Get a preferential rate on unlimited file storage (you’ll qualify for a rebate if you’re already paying for a Dropbox account):

https://help.uis.cam.ac.uk/dropbox

Google G Suite Google’s online collaboration tools, including an unlimited G Drive filestore:

https://help.uis.cam.ac.uk/g-suite

Get your @cam emailYou have a Microsoft Exchange Online email account. Some Colleges and Departments send emails before the start of term so please check your @cam email regularly:

• Outlook Web App (webmail) http://portal.office365.com

Sign in with your CRSid@cam.ac.uk email address and UIS Password

• Set up your personal devices: https://help.uis.cam.ac.uk/exol-settings

4

Note: it may take up to 3 hours from creating your UIS Password (see Step 3) until you can log in to our Microsoft portal to access your Exchange Online email, Office 365 and OneDrive.

Create your own UIS Password

Many services across the University use our login system to control access to restricted online resources. We call this system Raven.You’ll use your CRSid and UIS Password to log in with Raven and to your University of Cambridge Microsoft account.Create your own UIS Password now by logging in to the UIS Password Management site using your CRSid and initial password – and don’t forget to set up your self-service password recovery details while you’re there!

https://password.csx.cam.ac.uk

3

Now start downloading...

McAfee anti-virus Keeping your devices up-to-date with anti-virus software is a requirement for use of the University’s data network.

We provide free McAfee anti-virus products (Windows, Mac and Linux) for you to protect your own devices:

https://help.uis.cam.ac.uk/anti-virus

Office 365 Pro PlusGet the cloud-based Office suite including Word, Excel, PowerPoint, OneNote, Outlook, Access and Publisher:

https://help.uis.cam.ac.uk/office365

OneDriveA 1TB cloud-based filestore that integrates with your University email account:

https://help.uis.cam.ac.uk/onedrive

Dropbox Business Get a preferential rate on unlimited file storage (you’ll qualify for a rebate if you’re already paying for a Dropbox account):

https://help.uis.cam.ac.uk/dropbox

Google G Suite Google’s online collaboration tools, including an unlimited G Drive filestore:

https://help.uis.cam.ac.uk/g-suite

Get your @cam emailYou have a Microsoft Exchange Online email account. Some Colleges and Departments send emails before the start of term so please check your @cam email regularly:

• Outlook Web App (webmail) http://portal.office365.com

Sign in with your CRSid@cam.ac.uk email address and UIS Password

• Set up your personal devices: https://help.uis.cam.ac.uk/exol-settings

4

Note: it may take up to 3 hours from creating your UIS Password (see Step 3) until you can log in to our Microsoft portal to access your Exchange Online email, Office 365 and OneDrive.

Create your own UIS Password

Many services across the University use our login system to control access to restricted online resources. We call this system Raven.You’ll use your CRSid and UIS Password to log in with Raven and to your University of Cambridge Microsoft account.Create your own UIS Password now by logging in to the UIS Password Management site using your CRSid and initial password – and don’t forget to set up your self-service password recovery details while you’re there!

https://password.csx.cam.ac.uk

3

Now start downloading...

McAfee anti-virus Keeping your devices up-to-date with anti-virus software is a requirement for use of the University’s data network.

We provide free McAfee anti-virus products (Windows, Mac and Linux) for you to protect your own devices:

https://help.uis.cam.ac.uk/anti-virus

Office 365 Pro PlusGet the cloud-based Office suite including Word, Excel, PowerPoint, OneNote, Outlook, Access and Publisher:

https://help.uis.cam.ac.uk/office365

OneDriveA 1TB cloud-based filestore that integrates with your University email account:

https://help.uis.cam.ac.uk/onedrive

Dropbox Business Get a preferential rate on unlimited file storage (you’ll qualify for a rebate if you’re already paying for a Dropbox account):

https://help.uis.cam.ac.uk/dropbox

Google G Suite Google’s online collaboration tools, including an unlimited G Drive filestore:

https://help.uis.cam.ac.uk/g-suite

Get your @cam emailYou have a Microsoft Exchange Online email account. Some Colleges and Departments send emails before the start of term so please check your @cam email regularly:

• Outlook Web App (webmail) http://portal.office365.com

Sign in with your CRSid@cam.ac.uk email address and UIS Password

• Set up your personal devices: https://help.uis.cam.ac.uk/exol-settings

4

Note: it may take up to 3 hours from creating your UIS Password (see Step 3) until you can log in to our Microsoft portal to access your Exchange Online email, Office 365 and OneDrive.

Create your own UIS Password

Many services across the University use our login system to control access to restricted online resources. We call this system Raven.You’ll use your CRSid and UIS Password to log in with Raven and to your University of Cambridge Microsoft account.Create your own UIS Password now by logging in to the UIS Password Management site using your CRSid and initial password – and don’t forget to set up your self-service password recovery details while you’re there!

https://password.csx.cam.ac.uk

3

Now start downloading...

McAfee anti-virus Keeping your devices up-to-date with anti-virus software is a requirement for use of the University’s data network.

We provide free McAfee anti-virus products (Windows, Mac and Linux) for you to protect your own devices:

https://help.uis.cam.ac.uk/anti-virus

Office 365 Pro PlusGet the cloud-based Office suite including Word, Excel, PowerPoint, OneNote, Outlook, Access and Publisher:

https://help.uis.cam.ac.uk/office365

OneDriveA 1TB cloud-based filestore that integrates with your University email account:

https://help.uis.cam.ac.uk/onedrive

Dropbox Business Get a preferential rate on unlimited file storage (you’ll qualify for a rebate if you’re already paying for a Dropbox account):

https://help.uis.cam.ac.uk/dropbox

Google G Suite Google’s online collaboration tools, including an unlimited G Drive filestore:

https://help.uis.cam.ac.uk/g-suite

Get your @cam emailYou have a Microsoft Exchange Online email account. Some Colleges and Departments send emails before the start of term so please check your @cam email regularly:

• Outlook Web App (webmail) http://portal.office365.com

Sign in with your CRSid@cam.ac.uk email address and UIS Password

• Set up your personal devices: https://help.uis.cam.ac.uk/exol-settings

4

Note: it may take up to 3 hours from creating your UIS Password (see Step 3) until you can log in to our Microsoft portal to access your Exchange Online email, Office 365 and OneDrive.

Create your own UIS Password

Many services across the University use our login system to control access to restricted online resources. We call this system Raven.You’ll use your CRSid and UIS Password to log in with Raven and to your University of Cambridge Microsoft account.Create your own UIS Password now by logging in to the UIS Password Management site using your CRSid and initial password – and don’t forget to set up your self-service password recovery details while you’re there!

https://password.csx.cam.ac.uk

3

Getting started with IT @ CambridgeHow to get your Cambridge login, set up your @cam email and download your free software

University Information Services (UIS)Summer 2019

Need help..?See our IT Help & Support website at:https://help.uis.cam.ac.uk/new-students

or contact the UIS Service Desk team:servicedesk@uis.cam.ac.uk 01223 332999

The University’s IT Service Catalogue lists other IT services you can get at Cambridge: https://www.itservices.cam.ac.uk

Most students choose to, but you don’t have to. There are shared computing facilites (Windows, Mac and Linux) available around the University.

Do I have to bring

my own computer?

If you forget your initial password, just repeat Step 2 to get back to it. If you created your UIS Password in Step 3 and set up self-service password recovery, you can use the Password Management site at https://password.csx.cam.ac.uk to retrieve it. If you didn’t, wait until you get to College and ask your IT staff for a Password Reset Token.

Help! I forgot my password...

If you haven’t received your welcome email, see the student registration FAQs: https://www.cambridgestudents.cam.ac.uk/ new-students-faq

I haven’t had my

welcome email...

What other IT

services can I USE?

See: https://www.disability.admin.cam.ac.uk/assistive-tech

I need help with

assistive tech...

© Unversity of Cambridge, 2019; some graphic elements © freepik.comUniCamIT@UniCamIT

Discover your University ID (CRSid) and email addressFollow your unique link at the end of the student registration process to go on and collect your Cambridge username, known as your CRSid, and your initial password to log in to get your student IT account and email.

Your CRSid is a combination of your initials and some random numbers. It is used to identify you across the University’s systems, and as your username for many online services.

Your email address will be in the form of your CRSid@cam.ac.uk.

You don’t have to wait until you get here to start using the IT services the University provides for you. Follow the four steps below to get your UIS Password and email account so that you’ll receive any pre-arrival messages your College or Department may send.

Once you have your login, you can also access some of the University Library’s online resources, download software for your personal devices and access cloud-based storage.

Complete student registrationDuring September (earlier for postgraduate students) you will get a welcome email from the Student Registry (cambridge.registration@admin.cam.ac.uk).It will give you instructions for completing your student registration online. You can do this any time before the start of Michaelmas term, either from home, or using one of your College’s dedicated PCs when you get here.

1

2