Getting the Whole Person to Work
Feedback from the Emotionally Intelligent
Workplace Pilots
Thursday 08 December 2011 John Foster
A Review of Progress
• Almost 50 council staff members participated
• 5 Councils ( Armagh, Ballymoney, Banbridge, Lisburn, Strabane)
• 1 Purpose- to learn about Emotional Intelligence
Strengths
• Potential to educate people how to “get on “ together in the workplace
• Focus on the “whole” person in a constructive manner
• Helped develop self- awareness• The importance of listening to
yourself and others
Limitations
• The pilot title/name was off-putting• Course could be condensed to two
days• Temptation to use aspects of EI
without full knowledge • How to get the right people to
attend
Possible Changes
• Needs to be organisation or department-wide
• All levels of management to be engaged in EI training
• Reinforcement of the benefits and outcomes
• Follow up opportunities to develop EI
Reflective Feedback
Emotional Intelligence as a resource to:1. Build trust and positive attitudes
leading to integrity in the workplace2. Reduction in negativity and stress
related absences3. Influence people by modelling EI4. Start small and build EI up
Reflective Feedback
• Is Emotional Intelligence the Final Frontier in building better workplace relations?
• Space and pace to achieve emotionally intelligent workplaces and individuals
Happy Christmas