Date post: | 30-Nov-2014 |
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Technology |
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EP Management
EP Management
EP Management
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ASIA PACIFIC EXCHANGE AND LEADERSHIP DEVELOPMENT SEMINAR 2013
What our EPs look like now:
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ASIA PACIFIC EXCHANGE AND LEADERSHIP DEVELOPMENT SEMINAR 2013
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ASIA PACIFIC EXCHANGE AND LEADERSHIP DEVELOPMENT SEMINAR 2013
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ASIA PACIFIC EXCHANGE AND LEADERSHIP DEVELOPMENT SEMINAR 2013
How we would expect them to look:
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ASIA PACIFIC EXCHANGE AND LEADERSHIP DEVELOPMENT SEMINAR 2013
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ASIA PACIFIC EXCHANGE AND LEADERSHIP DEVELOPMENT SEMINAR 2013
What do we need to do to make it happen?
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ASIA PACIFIC EXCHANGE AND LEADERSHIP DEVELOPMENT SEMINAR 2013
Restrictions
Basic Rules
GuidanceCustomized Support
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ASIA PACIFIC EXCHANGE AND LEADERSHIP DEVELOPMENT SEMINAR 2013
Lets see how it works...
YouYour EPs
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ASIA PACIFIC EXCHANGE AND LEADERSHIP DEVELOPMENT SEMINAR 2013
EP Expectations
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ASIA PACIFIC EXCHANGE AND LEADERSHIP DEVELOPMENT SEMINAR 2013
Required profile
Excellent English
1 year of experience in the same field that he wanna do an exchange (voluntary work counts too)
60% graduation completed
Aligned with AIESEC values
Language CertificateCheck if your EP has a good knowledge about english or even about other languages
in his CV. Ask about certificate.
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ASIA PACIFIC EXCHANGE AND LEADERSHIP DEVELOPMENT SEMINAR 2013
The candidate has relevant professional experience
When he talk about his previous experiences, he knows what he
developed in himself and what he had collaborate to the company Are your
team able to change it in one month?
Yes
No
Yes
Don’t raise this
EP!
Yes
No
He seems nice, simpatic, not arrogant, able to express
himself in a good way, giving you a good feeling about him
No
No
Great! Your candidate has a good profile!
Good Candidate Profile
Yes
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ASIA PACIFIC EXCHANGE AND LEADERSHIP DEVELOPMENT SEMINAR 2013
Product Aligned
The candidate knows about the 5 main countries suppliers of the program and he want to go at least to 2 of those countries
Ask him:What countries you would consider doing an exchange? What countries you would’nt consider doing an exchange? What do you know about India and China?
Pay attention: how he talks about these countries, Does he like it?
Ask Him:What kind of job you would like to do?What kind of job you wouldn’t like to do?
Pay attention: EPs that already worked in na important company or he has a very good job -> they will probably be very rigorous looking for TNs, just trying to get Global Partners
The candidate is not rigorous about what kind of job he will work
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ASIA PACIFIC EXCHANGE AND LEADERSHIP DEVELOPMENT SEMINAR 2013
Checked?
Required profile
Good Candidate
Profile
Product Aligned
RAISE
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ASIA PACIFIC EXCHANGE AND LEADERSHIP DEVELOPMENT SEMINAR 2013
EP Commitment
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ASIA PACIFIC EXCHANGE AND LEADERSHIP DEVELOPMENT SEMINAR 2013
How to fix that?
1. Have an expectation setting meeting about the support that AIESEC will give for matching.
2. Have weekly individual meetings with your EP about his/her process.
3. Have biweekly group meetings where they can share about their matching process and improve things as a group.
4. Have incentives for your EP so they involve themselves on AIESEC activities.
5. One member handling only 3 Eps maximum.
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ASIA PACIFIC EXCHANGE AND LEADERSHIP DEVELOPMENT SEMINAR 2013
EP Specific Management
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ASIA PACIFIC EXCHANGE AND LEADERSHIP DEVELOPMENT SEMINAR 2013
What is specific management?
Each kind of EP needs a different approach and tracking
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ASIA PACIFIC EXCHANGE AND LEADERSHIP DEVELOPMENT SEMINAR 2013
Marketing EPs
1. Focus on where is he applying and how often, set minimums.
2. Track specifically each TN he applies for and check if he is suitable for that internship.
3. Check his CV and application process, interview, etc., make sure he is able to sell himself properly
4. Try to change his application behaviour with Meetings and country promotion.
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ASIA PACIFIC EXCHANGE AND LEADERSHIP DEVELOPMENT SEMINAR 2013
IT EPs
1. Make sure they are able to manage more specific matching tools as AFT and S&D on [email protected]
2. Ask them which is the key thing they are looking for and focus on getting that for them.
3. IT Eps are highly required for many countries, so you just need to make sure they are having a good selection process and they will match easily
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ASIA PACIFIC EXCHANGE AND LEADERSHIP DEVELOPMENT SEMINAR 2013
Educational EPs
1. Their matching is more based on duration, starting date and country, so make sure they have that clear and you can create partnerships based on that
2. Be carefull with the flexibility of them in terms of duration
3. Make sure you manage the proper channels with countries.
4. Their Match is very easy, so your tracking doesn’t have to be that strong.
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ASIA PACIFIC EXCHANGE AND LEADERSHIP DEVELOPMENT SEMINAR 2013
Your LCP, MCVP or VP ask:What is happenign with your EPs/?
They are applying to some TNs right now...
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ASIA PACIFIC EXCHANGE AND LEADERSHIP DEVELOPMENT SEMINAR 2013
Lets Clasify our EPs
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ASIA PACIFIC EXCHANGE AND LEADERSHIP DEVELOPMENT SEMINAR 2013
Examples of fighting problems
Level Possible Behaviour Possible conclusions
Possible actions
1 The EP sent 20 applications, none of them received an answer
Your email is sounding like a spam; your EP is applying for TNs which do not fit his profile; your EP is applying to countries which filter a lot the applications; Your CV is not attractive
Review application email or process; identify the countries and if needed get in touch with NST to facilitate contact; add the managers to your social network; review the EP’s CV
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ASIA PACIFIC EXCHANGE AND LEADERSHIP DEVELOPMENT SEMINAR 2013
Examples of fighting problems
Level Possible Behaviour Possible conclusions
Possible actions
2 The EP has the CV in many companies, but no answer from them in weeks.
You are not following up the process effectively; the company is delayed; AIESEC in the host country is delayed; there are many applicants
Build an straight relation with the TN manager; get In touch with the VPICX responsible; call or directly kindly ask the responsible
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ASIA PACIFIC EXCHANGE AND LEADERSHIP DEVELOPMENT SEMINAR 2013
Examples of fighting problems
Level Possible Behaviour Possible conclusions
Possible actions
3 The EP has not been well evaluated by the company.
You are not applying to the TNs your EP suits, the company had many applicants, your EP is being restricted concerning destination countries
Review the objectives of your EP, Enhance the applicant promotion or branding, promote the TNs in other countries, show cases in other countries or companies motivating flexibility
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ASIA PACIFIC EXCHANGE AND LEADERSHIP DEVELOPMENT SEMINAR 2013
Examples of fighting Problems
Level Possible Behaviour Possible conclusions
Possible actions
4 Your EP had many interviews but no approval.
He is getting nervous before interviews, he has problems speaking english in public, he is applying to so many TNs that he does not prepare to the interview
Simulate interview with the EP, send possible questions during an interview to him, ask questions about the TN from the interview before
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ASIA PACIFIC EXCHANGE AND LEADERSHIP DEVELOPMENT SEMINAR 2013
Examples of fighting problems
Level Possible Behaviour Possible conclusions
Possible actions
5 My EP is not getting his VISA.
There is a problem with AIESEC host documents, there is a problem between the countries diplomacy, the VISA is taking too long
Get official informations, call the AIESEC office in the other country, do a VISA checklist, outsource the service
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ASIA PACIFIC EXCHANGE AND LEADERSHIP DEVELOPMENT SEMINAR 2013
HR Allocation
1. Team of EP managers.
2. Development program for matchers
3. Balance the EPs Matching difficulty among your EP managers
4. Make sure the People that is doing the raising is the same that is matching.
5. Create internal competition among your EP managers.
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ASIA PACIFIC EXCHANGE AND LEADERSHIP DEVELOPMENT SEMINAR 2013
Wrap Up
EP Expectations
Eps Commitment
EPs specific approach
EP Tracking
HR Management