Girl Scouts of Greater Chicago and Northwest Indiana

Service Unit Fall Product

Program Manager Training

Objectives

• Understand your role

• Learn about the new aspects

of the program

• Understand the system for

entering and submitting

product orders and rewards

Objectives

• Be ready to…

• Explain the program

• Share the benefits for the girls and

the troop

• Describe the product line

• Describe the reward line

• Explain the ordering system

Agenda

• Fall Product: What is it?

• Fun Facts

• Marketing Strategies

• What’s Next?

• Questions

Fall Product Program…what is

it?

Participating in our fall product program is a

great way for girls to start their year with

some serious girl power!

Girls earn rewards and troop funds for special

activities and community service projects.

They also gain valuable life skills along the

way! Like goal setting, decision making,

money management, people skills and

business ethics.

Fun Facts

Did you know?

• Koalas are not bears.

• Koalas are nocturnal marsupials

famous for spending most of their

lives asleep in trees…sleeping for

up to 18 hours.

• Koalas do not drink much water

and they get most of their

moisture from eucalyptus leaves.

Fun Facts

Did you know?

• The koala mother and her young enjoy

a very close relationship.

• Koalas also communicate with each

other by making a noise like a snore

and then a belch, known as a "bellow“.

Intro about

Ashdon Farms/QSP

Ashdon Farms• Founded in 1921 and working with Girl

Scouts since 1996

• Maintain highest rating possible of

Superior from AIB (Association of

International Bakers)

• Other customers include Walgreens, CVS

& Costco

• Building a new chocolate facility in 2016-

17

Waukesha, WI

QSP/Great American

• Working with Girl Scouts over

40+ years

• Largest fundraising company

in North America

• Driving innovation in the Girl

Scout Fall Product Program

Nashville, TN

Marketing Strategies

Have the Troop Set Goals

and Highlight on Goal Poster

• It’s all about goals, goals,

goals

• Troop girls set goals for

the program

– What do they want to do?

– Where do they want to go?

– What does each girl need

to achieve to reach that

goal?

• More goal setting

resources at

www.whatcanagirldo.com

Customers Like to Try New Things!

Like New Products!

Online Exclusive Items

15oz Gourmet

Blend

20oz Gourmet Caramel Corn

w/ Almonds & Pecans

15oz Jumbo

Cashews

The online store offers all 25 Girl Scout branded nut/candy items

PLUS a few online EXCLUSIVE items. Link to store in all emails to friends and

family.

Mocha Cups

Girl Scout – Nut

Lover Gift Pack

-Almond Cran-Orange Nut

-Butter Toasted Peanuts

-Cranberry Nut Mix

-Honey Mustard Pretzel Mix

-Whole Cashews

Naturally Gluten Free

• Nuts are naturally gluten

free• Cashews, Cranberry Nut

Mix and Honey Roasted

Peanuts

• Gluten free items are

highlighted with the “gf”

symbol on the nut order

taker.

• 22 gluten free Girl Scout

items available at online

nut store

All the Leading Magazine

Options

• Over 600+ magazines

available

• Over 200+ digital titles

available to Girl Scout

customers

• Magazine Gift Card

options

• $20, $25 and $50

Photo Keepsakes

• Purchase online their

photo keepsakes from

a Girl Scout – photo

books, calendars, cards

& more…

• Troops can create

one book and then

apply multiple

purchased certificates

to it for redemption.

Girl-led

Business Get

the Word Out!

Personalized

Girl Business

Cards

• Over 15% of online sales in

Fall 2015 from business

cards

• Set included in girl packet

with nut order card

• Can print additional

business cards from

QSP/Nut Online Program

Girl Dashboard

Girl-Led Business Tools

• Send text messages with all

online options

• Printable girl business cards

• Post to Facebook or Tweet

• Online sales track back to girl

Girl-led Business

Excitement & Momentum

MyCreation™ Mascot

• Girls customize their

own koala mascot on

the

• Edit as often as she

would like

• MyCreation™ promotion

video for girls inside Girl

Dashboard

Building on MyCreation™

for Fall 2016!

Girl’s “unlock” MORE

accessories by:

• Sending 15+ emails

• Adding a photo/image

• Sending texts

• $100 in total online sales

MyTroopCreation™ Photo

• MyTroopCreationTM is troop picture featuring

MyCreationTM images with same troop number

MyPatchCreation™

• Girls who reach $160 in online total

sales earn their own personalized

patch, with her name, date and MyCreation

TM image

• 764 girls in Fall 2015!

• Email automatically sent to

registered email address link to

create/edit/submit patch.

• NEW! Troop volunteer earns their own MyPatchCreation™ with $350

in total online troop sales.

Troop Volunteers

Supporting Girl-led

Business

• Test troops sold 4 times as

many magazines and 2 ½

times as many nuts.

• Good way for a troop or

Service Unit to start off the Fall

Product Program!

• It’s simple for troops. Visit the

59 Minute Quick Start℠website.

(girlscouts.qspgao.com/59min)

Great Start to the

Fall Product Program!

• Girls login to the QSP/Nut Online

Program, click on

to send themselves a text with the

payment link to use for their

customers.

• Girls then call friends and family for 59

minutes and forward the text link for

payment.

• It’s that easy!

• Automation of money collection,

delivery, proceeds and girl

recognitions.

100% Digital for Girls

girlscouts.qspgao.com/59min

Troop

Dashboard

• NEW! - Launch email sent to registered

Troop Leader in Fall 2016

• Or go to COUNCIL website

www.girlscoutsgcnwi.org and click on

QSP/Nut Online Program icon

– Can login using same email and

password from Fall 2015 if troop

volunteer then.

• NEW! – Access both the Girl Dashboard

and Troop Dashboard from one email

address.

– Navigate between daughter site(s)

and troop site(s) with one email

address.

Troop

Dashboard

Optional

Take Action

Project

Troop

Dashboard

Post

Girl/Parent

Messages

Seen at

Login

Troop Dashboard

• Check out girl

activity, online

sales and MyCreation™designs

• Use email tool

to send emails

to girls/parents

Troop Dashboard Access

• Troop volunteer

creates own MyCreation™

-EarnsMyPatchCreation™with $350 in total

online troop sales

• Troop

leader/volunteer

continues to check-

in and encourage

the girls

Always Good to Say…

Thank You!

• Say “thank you” to

customers placing nut

orders, magazine orders or

giving Gift of Caring

donations

• Download a variety of thank

you notes from the Council

website to use in Fall 2016

What’s Next?

Program Dates: September

• Schedule a date for

training

• Plan ahead and prepare

the materials for the

troops

• Review your Service

Unit Goal

• Submit the Service Unit

Delivery Station Form

• Log into the Nut-E

System

Delivery

• Delivery Station Form - Due September 30

• Delivery Methods

– Drive-Thru Method

– Service Unit Delivery Station Method

ACH

• One form…two programs

• Sweep November 4 - 100% balance due

• ACH Adjustment Form

• Collections Process

ACH Forms Due: September 30

Troop Fall Product Manager

Training

• Use the Service Unit

envelope as your guide

• Discuss the Service Unit

Goal

• Discuss the ways to

participate

• Discuss the product line

• Review program dates

• Review the paperwork

• ACH Forms

Agenda

Online Ordering System

NUT-E

• Service Unit

• Username: SU###

• Password: fp2016 (not case-sensitive)

• Troop

• Jane Doe, Troop 12345

• Username: GCNWI (your troop number)

• Password: fp2016 (not case-sensitive)

NUT-e: ashdonfarmsnute.com

Get Ready…Get Set…Go!

October 1-23

Girl Order Taking Period

Ways to Participate

• Internet/E-mail

• In person via order cards/magazine forms

• By Mail

• Gift of Caring

• Booths

• 59 Minute Quick Start

Proceeds

• 15 % total sales for magazine/photo

keepsakes and candy/nut items

• Includes online, order cards and Gift of

Caring orders

• $2 per completed Reach Out Address

Booklet

• Limit one book per girl

Rewards

• Girl rewards separated into 2 categories

• Nut/Candy Rewards

• Magazine/ Photo Keepsake Rewards

• Benefit

• More rewards for girls

• More possibilities for troop earning

• Easier participation for all

Service Unit Incentive

25¢

Per case sold

100% of Fall

Goal

+

105% of Cookie

Goal

=

Rewards: Top Council Sellers

Top 3 Nut/Candy & Top 3 Magazine/Photo

Keepsake Council Seller

• 2 Tickets to attend the B96 Jingle Bash

1 ticket for the Girl Scout and 1 ticket

for the chaperone

Concert date - December 10

• Meet and Greet with Jingle Bash Artist

and Morning Show Host Showbiz Shelly

and DJ Meg

Rewards: Top Council Seller

Top Nut/Candy & Top Magazine/Photo

Keepsakes Seller

• B96 Station Tour for 10

Program Dates: October

• October 7: Troop Manager: Add Girls

• October 24-25: OPEN MIC NIGHT

• October 24-25: Troop Manager Entry

• October 26-27: Troop Managers submit

paperwork

• October 26-27: Provide support to TFMs

1. Review troop orders for accuracy

2. Review magazine order forms and Reach Out

Booklets

• October 27: SUFMs will be locked out of NUT-E

at 11:59 p.m.

Program Dates: November

• November 1- 4: Submit magazine

paperwork to any Gathering Place

• November 2: ACH Adjustment Form

Due

• November 4: ACH SWEEP

• Nov 10-13: TROOP PRODUCT

DELIVERY

• Nov - Dec: Troop Reward Distribution

ACH Adjustment

• Forms due – November 2

• Complete this form if your troop cannot

meet its financial obligation on the

scheduled sweep date.

• You must indicate how much of the

obligation the troop will pay.

• Forms received after the due date will not

be accepted.

ACH Adjustment

• If you have been unsuccessful collecting from a

parent, complete and submit an Individual

Collection (IC) Form.

• Do not give product to girls who have an

outstanding balance.

• Do not pay a girl’s debt from troop proceeds. If

you decide to pay a girl’s debt from troop

proceeds or personal funds, you will not be

reimbursed at any point by council. You will

have to collect from the girl.

Preparing for Delivery

• Print a copy of the troop’s order to verify counts

• Ensure troops bring enough vehicles to accommodate

the order in one trip

• Verify the product count before loading product into the

vehicle

• Have troops review the order, count and sign the T2

report/receipt

Resources

• SU and Troop envelopes

• Websites

– GCNWI -

http://www.girlscoutsgcnwi.org/

– Nut-E -

https://www.ashdonfarmsnute.com/

• Rally Guide

• Open Mic Night

Resources

• Internet/E-mail

• How to Videos

• Regional Volunteers

• Product Program Staff

– Helpline: 855.456.8347 ext 6722

– Email:

productprogram@girlscoutsgcnwi.org

How to Have a Successful

Program

• Set Goals

• Motivate volunteers

• Countering resistance

• Provide links to resources

• Celebrate your success

…for all you do with Girl Scouts of Greater

Chicago and Northwest Indiana