Give yourself the confidence with Thomas Peer · 2018. 4. 17. · mainstream of the enterprise, the...

Give yourself the confidence with Thomas Peer

Thomas Peer BaaS, Availability for the Modern Data Center


Message from the CEO Udara Dharmadasa

Dear Customer,

Backup as a Service (BaaS) is an essential part of many business operations

today. While the original decision to embrace Cloud Backup might have been

to reduce capital expenditure and gain real-time value from update cycles

without performing them yourself in your on-premises infrastructure,

companies today need more strategic reasons to embrace BaaS.

In today’s “always-on” world, your company’s decision to use cloud BaaS and

provide 24/7 availability to your employees and customers is a competitive

advantage. Although you may hear from time to time about service outages in

the media from cloud providers, the truth is, in almost all cases, the availability

that cloud-service providers deliver is significantly higher than the availability

your own IT operation can deliver.

When disaster strikes, you want to ensure the recovery and availability of

your business-critical applications, without building and maintaining a costly

and complex cloud setup on your own. Thomas Peer is the right partner that

can do this for you and one that empowers virtual-machine backup &

replication and provides fully integrated, fast and secure cloud-based

Backup as a Service (BaaS) and Disaster Recovery as a Service (DRaaS). Your

team should be empowered to manage this setup from their standard DR

console for virtual machines, so you have one integrated solution for all of

your modern data center’s DR needs.

We hope you find that this brochure gives you a fresh perspective that goes

beyond the standard premises-vs-cloud CAPEX and OPEX calculations you

might already be doing. Enjoy!


Thomas Peer BaaS

Today’s rapid pace of technological innovation is forcing digital and physical

worlds to collide – and it’s also transforming the way organizations operate in

every industry. This digital transformation can either make or break your

business. Because, in the digital world, customers expect 24/7/365 availability.

For today’s enterprises, this means that expectations for SLAs for data and

application uptime can be revolutionized. No longer do businesses need to

think in hours or days – they can think in minutes or seconds instead – for all

applications, data, and workloads.

Thomas Peer BaaS Your backup service for an “always on” environment:

Protect, manage and access your data more efficiently with Thomas Peer’s

Backup as a Service. Thomas Peer are amongst the leading BaaS providers in

Australia for monitoring, planning and reporting. If you are spending more

resources than you want on planning and executing regular file backup and

other data management protocols, our highly qualified team can help. With a

range of customisable solutions for different industries and different scales of

operation, Thomas Peer will improve your data protection whilst reducing

uncertainty and delays.

Data backup management is a stressful and time-consuming function for every

business. At Thomas Peer Solutions, we remove the day-to-day struggle of this

responsibility, giving you the freedom to focus on your core business. Thomas

Peer’s backup services can transform your current backup procedure into a

secure, reliable, fully accessible managed service environment.


We understand how important it is to know that you’ll be able to get data back

quickly and securely should a failure or emergency occur. That is why, as your

BaaS providers, we will conduct regular reporting and testing to ensure that

your files are being backed up and secured appropriately. You and your

stakeholders can rest assured that our security is second to none – in country,

and managed by leading experts with decades of combined experience.

Thomas Peer BaaS Will Deliver:

a) A modern data protection solution that is easier to use, faster, more

efficient, and provides better service levels

b) All eyes on 24x7x365 monitoring NOC by VMCE certified engineering

staff

c) Improved service levels through reduction of "time to restore" from

hours to minutes, meaning in any disaster recovery scenario, data loss

can be reduced from 2 - 24 hours loss of productivity to as little as 15

minutes

d) Dependability through regular recovery and restoration testing

e) A future-proof solution ensuring off-site disaster recovery or business

continuance options, with pre-built capabilities that can be activated

on demand

f) An integrated environment enabling a simple and efficient method for

production backups to be used as test environments

g) Integrated reporting and capacity planning providing enhanced control

and predictability of production infrastructure

h) Automated testing and reporting to assist with system auditing and

recoverability assurance



Traditional ROI measures

may not apply to Thomas

Peer BaaS

Over the last couple of years, as Thomas Peer BaaS has drifted into the

mainstream of the enterprise, the conversation has shifted from whether to

deploy backups to Thomas Peer BaaS to how to use them strategically and

maximize return on investment (ROI). To be sure, cloud backups present very

different CAPEX and OPEX models.

Here are five key factors that CIOs and other senior executives should focus on

in order to fully gauge the value of Thomas Peer BaaS:

1. Thomas Peer BaaS isn't just about the numbers.

2. At Thomas Peer we focus on processes, not technology.

3. Not all BaaS offerings are created equal.

4. Finding the right vendor is important.

5. Use metrics and measures but don't overweight them.



01

Thomas Peer BaaS isn't

just about the numbers


Thomas Peer BaaS isn't just

about the numbers

When it comes to Thomas Peer BaaS, you cannot view return on investment

as strictly a money issue. Thomas Peer BaaS uses Veeam Cloud Connect

(VCC) to manage multiple private clouds that speed information delivery and

replicate data for backups and disaster recovery.

It's important to understand how our BaaS capabilities change your business

model and enable new features and capabilities – but also create new or

different risks.

It's also important to structure our services effectively and efficiently because

they can be very cost effective, provided that you structure it the right way.

Thomas Peer understands what your business model dictates and how our

BaaS fit in strategically.



02

At Thomas Peer we focus

on processes, not

technology


We focus on processes, not

technology

It's tempting to view Thomas Peer BaaS as a way to introduce leading edge

systems and software while simplifying IT administration. But, Thomas Peer

BaaS isn't really about technology, it's about business processes and making

them more efficient to deliver value for your business.

Organizations that achieve outstanding results typically identify how Thomas

Peer can rewire processes, workflows and tasks in a far more efficient way.

This includes connecting multiple digital technologies – such as mobility,

social business and big data – and perhaps plugging in connected devices via

the Internet-of-Things. The end goal is to streamline tasks, processes and

operations.

Yet, in order to maximize results, an organization must break down silos and

develop a more systematic approach that includes regular feedback and

collaboration. While ad hoc point-solutions deployed by specific

departments or groups such as marketing or human resources may pay

dividends, organizations that take a more holistic approach realize

significantly bigger benefits – even if it's not always possible to quantify the

ROI.



03

Not all BaaS are created

equal


Not all BaaS are created equal

In reality, the term “BaaS” is used to describe a vast array of tools,

technologies and services. Although many think about BaaS in a somewhat

monolithic way, it's important to remember that BaaS can range from niche

offerings that add analytics or other capabilities to highly complex

infrastructure as a Service (IaaS) and development platforms, otherwise

known as Platform as a Service (PaaS). They can also range from utilising

private clouds to far less expensive public or hybrid offerings. Moreover,

companies in the same managed services space can offer significantly

different delivery and pricing models.

Not surprisingly, the returns associated with different approaches and

vendors can vary significantly – and even the way an organization or vendor

measures results can skew ROI numbers. It is important to conduct due

diligence. Some organizations are looking to transform IT service delivery

and reduce total cost of ownership. Others are hoping to transform business

operations and customer engagement through mobility, apps, social business

and other tools. How you measure the return under these different

scenarios can be very different.

Thomas Peer BaaS utilises Veeam Backup which makes it seamless for Veeam

customers to extend their backup infrastructure to the cloud. When you are

running Veeam in your local on-premises, or cloud, you can now select

Thomas Peer BaaS as a target for your offsite backups. It’s as easy as that!



04

Finding the right

vendor is important


Finding the right vendors is

important

It's not exactly a bulletin that vendors deliver promising marketing pitches

that focus on business transformation and cost advantages. But, sometimes

you can end up getting a Porsche when all you need is a Toyota. If you

overpay or a vender under-delivers you negatively impact your return on

investment. It's wise to look beyond basic pricing models and understand the

type of firms a vendor caters to and why. Some cloud service providers

target big corporations and other vendors focus on small firms. In order to

achieve optimal ROI the service offerings and pricing levels must be in sync.

Thomas Peer BaaS focus on delivering business outcomes. This will ensure

that we architect the solution and optimise it so that it’s at the right price

delivering expected outcomes.

Finally, pricing doesn't always correlate with offerings and quality of service. At

Thomas Peer we are willing to assist with systems integration, data migration

and various other tasks. These ancillary services can shorten ROI windows and

boost other gains not directly related to numbers.



05

Use metrics and measures

but don't overweight them


Use metrics and measures

but don't overweight them

Conventional ROI formulas don't always work for Thomas Peer BaaS.

Applying these methods can lead to confusing, if not deceptive, results.

Gartner Managing Vice President and Fellow Daryl Plummer noted in a 2012

Forbes article: "With cloud computing, stipulating that a hard-money ROI will

be achieved, in the form of savings, is likely to net you more heartache than

cost break." He and other experts say it is much wiser to focus on overall

value rather than dollars. Among the factors that may provide "soft" ROI:

availability, agility, flexibility, scalability, improved processes, streamlined

development platforms, and more strategic use of IT resources.

In fact, an overemphasis on ROI can place the focus in the wrong place. After

all, the ultimate goal is to improve customer relationships and drive gains

that transcend a spreadsheet or dashboard. Yet, some metrics may be

valuable. For instance, the organization constantly solicits feedback from

members about systems performance, the usability of Web analytics and the

value of other tools and technologies. Using this data, we are able to gauge

the value of systems and understand how they change interactions. We are

able to understand where BaaS actually improves the business.

In the end, it's important to think strategically and look for ways to improve

processes that deliver business gains. This requires broad input from across

the organization, a different relationship between IT and line-of-business users,

and an understanding that there is a balance between costs, ROI and value – an

ability to become a faster, better and more competitive enterprise.

Warszawa

Milan, 20121

Madrid, 28042

#1356, 13th Flr, Platinum Tech Park ,

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