11
GIVING FEEDBACK Key Factors
| Date post: | 17-Dec-2014 |
| Category: |
Recruiting & HR |
| Upload: | sushma-de-souza |
| View: | 108 times |
| Download: | 1 times |
GIVING FEEDBACK Key Factors
Feedback is not Only Negative Don’t Make it Personal Be Prepared and Be Correct Be Humane Listening is a Two Way Process Receiving Feedback Life After Feedback
Index
We often assume that Feedback is synonymous with Negative feedback.
It would be more prudent to focus on both perspectives, the positive and the developmental(areas to improve ).
FEEDBACK IS NOT ONLY NEGATIVE
Jot down the areas that you need to cover/give feedback on before the meeting and use as a reference.
It will ensure that you don’t forget vital points.
Keep the process focused on facts rather than personality .
Negative feedback can impact a person’s life irreversibly so ascertain that your facts are correct before giving feedback.
BE PREPARED and BE CORRECT
Direct Developmental feedback towards the Behavioural traits or knowledge /experience that needs to be cultivated.
Do not attack the Individual and make Personal comments on him/her.
Yes, the person receiving Feedback will take it Personally But you need not be personal while giving it .
DON’T MAKE IT PERSONAL
Giving feedback, Good or Bad is part of your job.
But just because organisations are becoming more and more Performance focussed and less and less humane doesn’t mean that you should forget your humanity .
The person you are talking to is a human being and deserves to be treated with the necessary courtesy and thoughtfulness , irrespective of being in the bottom 10% or top 20%.
BE HUMANE
Don’t make it a one way sermon from your side
Give the person receiving feedback a chance to respond.
Genuinely listen to what they have to say .
LISTENING IS A TWO WAY PROCESS
Don’t only give feedback also ask for it.
A subordinate is also affected by your behaviour, so their feedback is also key to completing the process .
Receiving Feedback
Plan the way ahead , let there be clarity on both sides .
Let the person come back for clarifications a little later if they are not in a position to respond immediately .
Close the loop on doubts and concerns .
Life after Feedback
