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Giving your programs pizzaz and professionalism!

Date post: 08-Aug-2015
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Page 1: Giving your programs pizzaz and professionalism!

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Page 2: Giving your programs pizzaz and professionalism!

Veteran of the “Event trenches!”

◦ Themed birthday parties for my kids ~ every year

◦ Events for my own company for 12 years

◦ Events for clients such as Kodak and Xerox

STC Program Manager for two years/Barbara Knight 2008. Spectrum Co-chair 2011…plus a whole bunch of other impressive stuff.

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Page 3: Giving your programs pizzaz and professionalism!

Assessment◦ Why are you having a party for Chappy?

Scoping◦ Party prep time and costs

◦ Attendance projections

◦ Figure out what you will gain from inviting guests (baseline, upside, downside)

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Page 4: Giving your programs pizzaz and professionalism!

Target your audience members. Figure out what they like, and make sure that you list related event details in their invitations.

Figure out how many kiddos you can afford to entertain and what contribution you want them to make (“Bring a buck…or a “buck?”)

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Page 5: Giving your programs pizzaz and professionalism!

Venue arrangements◦ Quality of Food ***********

◦ Size of room/party dynamics

Events◦ Raffles

◦ Presentations

◦ Uniqueness of entertainment

◦ Skills and uniqueness of “teacher” ***********

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Page 6: Giving your programs pizzaz and professionalism!

Food phasing…”Little Chappy will be late!”

Is Jack also having a party on the same day?

Cancellation considerations

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Page 7: Giving your programs pizzaz and professionalism!

Scalability

◦ If five of Chappy’s friends cancel, is the venue flexible? What if his friends bring friends?

◦ Menu revisions−for cost or allergies

◦ “Lock-down” dates

◦ Volume discounts or freebies

Event budget/fees (…adequate for downside?)

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Page 8: Giving your programs pizzaz and professionalism!

Is there a deposit required to reserve? What does it cover? When is it due?

Are you required to sign a party contract? ◦ If a written contract is not required, you are still in

an oral contract. Get all of the details and fees in writing.

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Page 9: Giving your programs pizzaz and professionalism!

Fees you need to inquire about:

◦ Room rental fees

◦ Food costs

◦ Gratuity (Standard 20% for some venues)

◦ Server fees for kiddie bar or food setup ($45 per hour?)

◦ Linen fees ($5-$7 per tablecloth, 50 cents per napkin?)

◦ Décor fees

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Page 10: Giving your programs pizzaz and professionalism!

Fees you need to inquire about (cont.):

◦ Internet access fees

◦ AV fees (slide or overhead projector, screen, or flip charts so you can give the kids a show)!

◦ Promotional materials/sign fees

◦ Table and chair rental (if catered)

◦ Coat rack rental/coat room fees

◦ Parking and security fees

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Page 11: Giving your programs pizzaz and professionalism!

Do not forget to provide the venue with:

◦ Tax exempt certificate for Chappy’s non-profit play group

◦ Certificate of insurance (if requested) so that the venues don’t worry about the kids destroying the place.

◦ Set-up instructions

◦ A list of any special food requests

◦ Your phone number to give to the chef or the event coordinator in case there are last minute changes.

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Page 12: Giving your programs pizzaz and professionalism!

“Guarantees” are fees for unused food, rooms, etc. based on either “minimums” or “lock-down” dates.

◦ Remember to negotiate for the best deal for Chappy! An event contract is a “suggestion” until it is signed.

◦ All establishments have policies, but most of them will be flexible to obtain business.

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Page 13: Giving your programs pizzaz and professionalism!

Things you might be able to negotiate:

◦ Free hotel rooms when you are a host(ess).

◦ Donations from the venue to put into a raffle

◦ Free coffee or tea with a meal (for all of the adults)

◦ Less expensive dessert like cookies (even if those are not on the menu)

◦ Free use of the event room if you order meals

◦ Free “teachers” if you buy them dinner

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Page 14: Giving your programs pizzaz and professionalism!

Get invitations for smaller events out 10 days to 4 weeks in advance, and send reminders.

Get invitations for larger events out 2-3 months in advance, and send reminders with increasing frequency until the day before event.

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Page 15: Giving your programs pizzaz and professionalism!

Social media (Facebook, Twitter, LinkedIn)

Websites and info boards

Local “schools”

Trade shows

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Page 16: Giving your programs pizzaz and professionalism!

Direct e-mails and invitations

Word of mouth/personal invitations

Contacts/Groups

Event mailing lists such as EventBrite

“Leave behinds”

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Page 17: Giving your programs pizzaz and professionalism!

Media (TV, radio, newspapers, magazines)

Blogs

Event web site, or web sites for Chappy’s Club,

Email to Chappy’s Club

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Page 18: Giving your programs pizzaz and professionalism!

NOTE: It is not enough to sell the guest on the event. You must “up-sell” whoever is sending Chappy’s friends to the event. (“Who is the boss of Chappy’s friends?” Find that authority figure and convince him or that Chappy’s friend should come to the party).

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Page 19: Giving your programs pizzaz and professionalism!

Your best publicity comes from people who enjoyed past events, so:

◦ meet every guest who attends your events if possible,

◦ help guests meet others who will build connections with them, and

◦ make your events fun as well as educational.

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Page 20: Giving your programs pizzaz and professionalism!

Provide quality! Bad food (or sparse food) and run-down venues communicate, “We will do as little for you as possible, in order to receive more and spend less.”

Negotiate the best value you can provide for a quality event. People remember a good meal spent with “friends.”

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