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  • [email protected]

    May 2011

    Governance Knowledge CentrePromoted by Department of Administrative Reforms and Public GrievancesMinistry of Personnel, Public Grievances and Pensions, Government of Indiahttp://indiagovernance.gov.in/

    Researched and Documented by

    OneWorld Foundation India

    Ghogha Rural Drinking Water Supply Project

  • Transparency and Accountability

    Governance Knowledge CentrePromoted by Department of Administrative Reforms and Public Grievances

    Ministry of Personnel, Public Grievances and Pensions

    Government of India

    Table of Contents Executive Summary ................................

    Background ................................

    Objective ................................................................

    Working Design ................................

    Methodology ................................

    Key Stakeholders ................................

    Lessons Learned ................................

    Way ahead ................................

    Appendix A ................................

    Appendix B ................................

    Transparency and Accountability

    Governance Knowledge Centre Promoted by Department of Administrative Reforms and Public Grievances

    Ministry of Personnel, Public Grievances and Pensions

    Researched and documented by

    OneWorld Foundation India

    Water and Sanitation

    Ghogha Rural Drinking Water Supply

    ................................................................................................

    ................................................................................................................................

    ................................................................................................

    ................................................................................................................................

    ................................................................................................................................

    ................................................................................................................................

    ................................................................................................................................

    ................................................................................................................................

    ................................................................................................................................

    ................................................................................................................................

    Case Study Water and Sanitation

    Ghogha Rural Drinking Water Supply Project

    May 2011

    1

    .................................................................. 2

    ................................................ 2

    ..................................................... 4

    ........................................ 4

    .............................................. 8

    ....................................... 8

    ........................................ 9

    ................................................ 12

    .............................................. 14

    ............................................. 15

  • Transparency and Accountability

    Governance Knowledge CentrePromoted by Department of Administrative Reforms and Public Grievances

    Ministry of Personnel, Public Grievances and Pensions

    Government of India

    Executive SummaryThe Ghogha Rural Drinking Water Supply Project was a demand driven decentralised

    community effort for the development of water supply and sanitation in the rural areas of

    coastal Ghogha Region of Gujarat. This project was the first ever participatory secto

    model of the government of Gujarat.

    The objective of the project was to

    through decentralisation and community involvement in conception, operation and

    maintenance of the project.

    Ghogha Project was started in the year 1997. It was implemented in Bhavnagar, Ghogha and

    Talaja blocks of Bhavnagar district covering an area of about 614 sq. km. 82 villages were

    included in the project with an estimated population of 2, 00,000 according to

    The project was successful in facilitating dual source

    quality of water, providing household piped water connection and also managing water

    resources for sustainable use. Other important

    sanitation and hygiene practices in the region. Waste water disposal system, latrines and

    sanitation units were constructed for the purpose.

    The project was unique in its approach as it

    model in development projects in Gujarat. Active participation of NGOs, formation of

    community mandated pani samitis

    and effective decentralisation of resources and responsibili

    success as it was built on mutual trust

    community.

    Ghogha experience resulted in the formation of

    Organisation (WASMO), a crucial org

    community participation in the water sector beyond Gho

    Background Issues pertaining to water crisis are not alien to the state of Gujarat. With over exploitation of

    ground water for irrigation purposes, fluctuating rainfall and declining traditional methods of

    managing resources the drinking water crisis situation acqu

    drought, competition and conflict for survival.

    Transparency and Accountability

    Governance Knowledge Centre Promoted by Department of Administrative Reforms and Public Grievances

    Ministry of Personnel, Public Grievances and Pensions

    Researched and documented by

    OneWorld Foundation India

    Water and Sanitation

    Ghogha Rural Drinking Water Supply

    Executive Summary The Ghogha Rural Drinking Water Supply Project was a demand driven decentralised

    community effort for the development of water supply and sanitation in the rural areas of

    coastal Ghogha Region of Gujarat. This project was the first ever participatory secto

    model of the government of Gujarat.

    was to achieve sustainability in rural water supply and sanitation

    through decentralisation and community involvement in conception, operation and

    ha Project was started in the year 1997. It was implemented in Bhavnagar, Ghogha and

    Talaja blocks of Bhavnagar district covering an area of about 614 sq. km. 82 villages were

    included in the project with an estimated population of 2, 00,000 according to

    ul in facilitating dual source of water supply in villages,

    quality of water, providing household piped water connection and also managing water

    use. Other important components of the project were

    sanitation and hygiene practices in the region. Waste water disposal system, latrines and

    sanitation units were constructed for the purpose.

    s unique in its approach as it institutionalised the decen

    model in development projects in Gujarat. Active participation of NGOs, formation of

    ommunity mandated pani samitis and inclusion of women ensured meaningful participation

    and effective decentralisation of resources and responsibilities in the project. The project was a

    success as it was built on mutual trust and invoked a strong sense of ownership among the

    e resulted in the formation of Water and Sanitation Management

    Organisation (WASMO), a crucial organisation of the government of Gujarat that is promoting

    in the water sector beyond Ghogha.

    Issues pertaining to water crisis are not alien to the state of Gujarat. With over exploitation of

    ground water for irrigation purposes, fluctuating rainfall and declining traditional methods of

    managing resources the drinking water crisis situation acquires an acute dimension leading to

    drought, competition and conflict for survival.

    Case Study Water and Sanitation

    Ghogha Rural Drinking Water Supply Project

    May 2011

    2

    The Ghogha Rural Drinking Water Supply Project was a demand driven decentralised

    community effort for the development of water supply and sanitation in the rural areas of

    coastal Ghogha Region of Gujarat. This project was the first ever participatory sector reform

    achieve sustainability in rural water supply and sanitation

    through decentralisation and community involvement in conception, operation and

    ha Project was started in the year 1997. It was implemented in Bhavnagar, Ghogha and

    Talaja blocks of Bhavnagar district covering an area of about 614 sq. km. 82 villages were

    included in the project with an estimated population of 2, 00,000 according to 2001 census.

    of water supply in villages, enhancing the

    quality of water, providing household piped water connection and also managing water

    components of the project were to improve

    sanitation and hygiene practices in the region. Waste water disposal system, latrines and

    institutionalised the decentralised participatory

    model in development projects in Gujarat. Active participation of NGOs, formation of

    and inclusion of women ensured meaningful participation

    ties in the project. The project was a

    ownership among the

    Water and Sanitation Management

    n of the government of Gujarat that is promoting

    Issues pertaining to water crisis are not alien to the state of Gujarat. With over exploitation of

    ground water for irrigation purposes, fluctuating rainfall and declining traditional methods of

    ires an acute dimension leading to

  • Transparency and Accountability

    Governance Knowledge CentrePromoted by Department of Administrative Reforms and Public Grievances

    Ministry of Personnel, Public Grievances and Pensions

    Government of India

    Diverse geological, hydrological

    surface and groundwater sources in the state. Erratic rainfall constitutes

    scarcity with differential distribution pattern of rainfall over 2000 mm in Dangs in South

    Gujarat to 200 mm in Kutch1

    Seasonal migration rate in the region is also n

    In the Ghogha region the ground wat

    Depletion of water tables in hot summers results

    government used to supply tank water in the region for months t

    the year 2000-01, drinking water was supplied to 4054

    to severe drought, water trains had to be supplied by the administration.

    Analysis of the habitation survey conducted by the Gujarat Water Supply and Sewage Board

    (GWSSB) showed that more than 50 percent of total habitations in Gujarat were facing low

    water availability and water quality problem

    The state government envisioned the Ghogha

    that would create drinking water grid for bulk water transmission from water sources to the

    needy, taking water resource management and conservation measures. The project set to

    achieve the objectives with large scale community partnership in managing water supply

    infrastructure and service delivery at the local level.

    Ghogha project was designed in the year 1994

    that would rely on the Shetrunji re

    largest river in Gujarat. The GWSSB was the implementation agency of the project. Research

    and earlier experiences indicated that building of local institutional capacity to set up and

    manage local resources in

    sustainability. The project finalised to provide external piped water only to the no

    villages5.

    1 From policy to practice: Users as managers of rural drinking water supply systems, WASMO.2 Khurana, Indira and Manmohan Sehgal. Drinking water source sustaina

    improvement in rural Gujarat, WASMO.3 From policy to practice: Users as managers of rural drinking water supply systems, WASMO4 Ibid 5 A village is a no source village if it has any of the following characteristics: (1) No public well, (2) has a

    public well that dries up in summer making villagers travel more than 1 km to fetch water, (3) a source

    of water supply more than 1 km away, (4) no possibility of a well, nee

    Transparency and Accountability

    Governance Knowledge Centre Promoted by Department of Administrative Reforms and Public Grievances

    Ministry of Personnel, Public Grievances and Pensions

    Researched and documented by

    OneWorld Foundation India

    Water and Sanitation

    Ghogha Rural Drinking Water Supply

    verse geological, hydrological and climatic conditions have bearing on the availability of

    sources in the state. Erratic rainfall constitutes

    differential distribution pattern of rainfall over 2000 mm in Dangs in South

    1. Farmers find it difficult to manage more than 1

    Seasonal migration rate in the region is also noticeable.

    the ground water had high salinity component like in all coastal areas.

    tables in hot summers results in drying up of wells or turns

    government used to supply tank water in the region for months to address the issue. During

    01, drinking water was supplied to 4054 villages in tankers3

    severe drought, water trains had to be supplied by the administration.

    Analysis of the habitation survey conducted by the Gujarat Water Supply and Sewage Board

    (GWSSB) showed that more than 50 percent of total habitations in Gujarat were facing low

    water availability and water quality problem4.

    oned the Ghogha project as a drought proofing long term effort

    that would create drinking water grid for bulk water transmission from water sources to the

    needy, taking water resource management and conservation measures. The project set to

    ectives with large scale community partnership in managing water supply

    infrastructure and service delivery at the local level.

    t was designed in the year 1994 as a conventional rural water supply scheme

    that would rely on the Shetrunji reservoir for the resource, the Shetrunji being the second

    largest river in Gujarat. The GWSSB was the implementation agency of the project. Research

    and earlier experiences indicated that building of local institutional capacity to set up and

    l resources in villages with reliable source of water was a better route to

    sustainability. The project finalised to provide external piped water only to the no

    From policy to practice: Users as managers of rural drinking water supply systems, WASMO.

    Indira and Manmohan Sehgal. Drinking water source sustainability and groundwater quality

    improvement in rural Gujarat, WASMO.

    From policy to practice: Users as managers of rural drinking water supply systems, WASMO

    ge if it has any of the following characteristics: (1) No public well, (2) has a

    public well that dries up in summer making villagers travel more than 1 km to fetch water, (3) a source

    of water supply more than 1 km away, (4) no possibility of a well, needed a tube well for drinking water,

    Case Study Water and Sanitation

    Ghogha Rural Drinking Water Supply Project

    May 2011

    3

    and climatic conditions have bearing on the availability of

    sources in the state. Erratic rainfall constitutes a major cause of the

    differential distribution pattern of rainfall over 2000 mm in Dangs in South

    . Farmers find it difficult to manage more than 1-2 crops a year.

    like in all coastal areas.

    in drying up of wells or turns saline2. The

    o address the issue. During

    3. In the year 2000 due

    Analysis of the habitation survey conducted by the Gujarat Water Supply and Sewage Board

    (GWSSB) showed that more than 50 percent of total habitations in Gujarat were facing low

    project as a drought proofing long term effort

    that would create drinking water grid for bulk water transmission from water sources to the

    needy, taking water resource management and conservation measures. The project set to

    ectives with large scale community partnership in managing water supply

    as a conventional rural water supply scheme

    hetrunji being the second

    largest river in Gujarat. The GWSSB was the implementation agency of the project. Research

    and earlier experiences indicated that building of local institutional capacity to set up and

    villages with reliable source of water was a better route to

    sustainability. The project finalised to provide external piped water only to the no -source

    From policy to practice: Users as managers of rural drinking water supply systems, WASMO.

    bility and groundwater quality

    From policy to practice: Users as managers of rural drinking water supply systems, WASMO

    ge if it has any of the following characteristics: (1) No public well, (2) has a

    public well that dries up in summer making villagers travel more than 1 km to fetch water, (3) a source

    ded a tube well for drinking water,

  • Transparency and Accountability

    Governance Knowledge CentrePromoted by Department of Administrative Reforms and Public Grievances

    Ministry of Personnel, Public Grievances and Pensions

    Government of India

    The project rolled out in the year 1997

    blocks of Bhavnagar district covering an area of about 614 sq. km. 82 villages were included in

    the project with an estimated population of 2, 00,000 according to 2001 census. Total fund for

    the project was rupees 5960.41 lakhs

    Objective The overall purpose of the project is to develop, integrating with water resources management, the

    improved, safe, reliable and sustainable drinking water and environmental sanitation provisions in 81

    villages and 1 town of Bhavnagar district in

    managed through the local pani-

    In order to provide reliable, sustainable and cost effective water supply and sanitation facilities

    Ghogha project aimed to develop and apply concepts and

    community owned and managed water supply systems.

    In order to advance environmental sanitation and pers

    improvement in the disposal of human excreta and increase in the coverage of household

    latrines.

    In order to ensure active and effective participatio

    measures for local institutes such as Pani Samities were undert

    Working Design The Ghogha project was implemented in two phases.

    A. The first phase was from 1997 to 2002.

    In this phase Gujarat Water Supply and Sewage Board (GWSSB) was the nodal agency

    for implementation, administration and reporting of the pro

    Agency was the donor of Ghogha project.

    (5) there is a public well, but the supply is below 70 lpcd ( Litres Per Capita Per Day), (6) non potable

    water supply (GWSSB 2000). 6 Pioneering the community managed approached, WASMO. pp 67 Amendment to grant agreement, dated 2 December 2002. Reynders, Jan and Sara Ahmed. Whos water?

    Learning from public-private partnership in Gujarat, pp 163

    Transparency and Accountability

    Governance Knowledge Centre Promoted by Department of Administrative Reforms and Public Grievances

    Ministry of Personnel, Public Grievances and Pensions

    Researched and documented by

    OneWorld Foundation India

    Water and Sanitation

    Ghogha Rural Drinking Water Supply

    in the year 1997. It was implemented in Bhavnagar,

    blocks of Bhavnagar district covering an area of about 614 sq. km. 82 villages were included in

    the project with an estimated population of 2, 00,000 according to 2001 census. Total fund for

    the project was rupees 5960.41 lakhs6.

    The overall purpose of the project is to develop, integrating with water resources management, the

    improved, safe, reliable and sustainable drinking water and environmental sanitation provisions in 81

    villages and 1 town of Bhavnagar district in Gujarat, where facilities will be community owned and

    - samities7

    In order to provide reliable, sustainable and cost effective water supply and sanitation facilities

    Ghogha project aimed to develop and apply concepts and methodologies that would support

    community owned and managed water supply systems.

    In order to advance environmental sanitation and personal hygiene the project aimed

    improvement in the disposal of human excreta and increase in the coverage of household

    tive and effective participation of the community, capacity building

    for local institutes such as Pani Samities were undertaken.

    The Ghogha project was implemented in two phases.

    was from 1997 to 2002.

    In this phase Gujarat Water Supply and Sewage Board (GWSSB) was the nodal agency

    for implementation, administration and reporting of the project. Royal Netherlands

    Agency was the donor of Ghogha project.

    (5) there is a public well, but the supply is below 70 lpcd ( Litres Per Capita Per Day), (6) non potable

    managed approached, WASMO. pp 6

    nt, dated 2 December 2002. Reynders, Jan and Sara Ahmed. Whos water?

    private partnership in Gujarat, pp 163

    Case Study Water and Sanitation

    Ghogha Rural Drinking Water Supply Project

    May 2011

    4

    . It was implemented in Bhavnagar, Ghogha and Talaja

    blocks of Bhavnagar district covering an area of about 614 sq. km. 82 villages were included in

    the project with an estimated population of 2, 00,000 according to 2001 census. Total fund for

    The overall purpose of the project is to develop, integrating with water resources management, the

    improved, safe, reliable and sustainable drinking water and environmental sanitation provisions in 81

    Gujarat, where facilities will be community owned and

    In order to provide reliable, sustainable and cost effective water supply and sanitation facilities

    methodologies that would support

    onal hygiene the project aimed at

    improvement in the disposal of human excreta and increase in the coverage of household

    n of the community, capacity building

    In this phase Gujarat Water Supply and Sewage Board (GWSSB) was the nodal agency

    ject. Royal Netherlands

    (5) there is a public well, but the supply is below 70 lpcd ( Litres Per Capita Per Day), (6) non potable

    nt, dated 2 December 2002. Reynders, Jan and Sara Ahmed. Whos water?

  • Transparency and Accountability

    Governance Knowledge CentrePromoted by Department of Administrative Reforms and Public Grievances

    Ministry of Personnel, Public Grievances and Pensions

    Government of India

    In the first phase, the project called for NGO cooperation to assess the human resource

    available and to appraise the socio

    capacity and willingness of the people to share cost of the project. NGOs were expected

    to facilitate community capacity building. Pilot projects were initiated on the basis of

    local need assessment.

    Pani Samities were formed as a sub

    responsible for planning, implementation and management of the in

    supply and sanitation systems. Along with Pani Samities, other groups such as women

    Self Help Groups (SHGs) w

    However, the midterm review of the project found that there was a need for institutional

    restructuring.

    GWSSB was unable to

    first phase due to lack of clear

    contractors and had very little autonomy because of financial dependence and

    monitoring by donors

    project.

    GWSSB failed to underta

    conducted by GWSSB pressed for promoting large scale Mahi pipeline already coming

    to the region instead of the proposed local source based project. GWSSB also prioritised

    the regional schemes rather the village

    water supply as means of addressing health and hygiene issues but neglected the

    prospects of water resource management.

    B. All these factors led the project into

    phase which was marked by the

    Water and Sanitation Management Organisation

    (WASMO) in the year 2002.

    The Community Management and Support

    Unit (CMSU), established to

    lessons from Ghogha project into

    8 Reynders, Jan and Sara Ahmed. Whos water? Learning from public

    pp163

    Transparency and Accountability

    Governance Knowledge Centre Promoted by Department of Administrative Reforms and Public Grievances

    Ministry of Personnel, Public Grievances and Pensions

    Researched and documented by

    OneWorld Foundation India

    Water and Sanitation

    Ghogha Rural Drinking Water Supply

    the project called for NGO cooperation to assess the human resource

    le and to appraise the socio - economic dimension of demand estimation,

    capacity and willingness of the people to share cost of the project. NGOs were expected

    to facilitate community capacity building. Pilot projects were initiated on the basis of

    local need assessment.

    were formed as a sub-committee of village panchayats. They were

    responsible for planning, implementation and management of the in

    supply and sanitation systems. Along with Pani Samities, other groups such as women

    Self Help Groups (SHGs) were also initiated in the phase.

    However, the midterm review of the project found that there was a need for institutional

    GWSSB was unable to utilise the government-NGO partnership that was created in the

    rst phase due to lack of clear definition of roles. NGOs were largely considered as sub

    contractors and had very little autonomy because of financial dependence and

    monitoring by donors8. Village communities were also not seen as active partners in t

    GWSSB failed to undertake any major external engineering work

    conducted by GWSSB pressed for promoting large scale Mahi pipeline already coming

    to the region instead of the proposed local source based project. GWSSB also prioritised

    onal schemes rather the village-level ones. The first phase focuses largely on

    water supply as means of addressing health and hygiene issues but neglected the

    prospects of water resource management.

    the project into its second

    by the establishment of

    Water and Sanitation Management Organisation

    The Community Management and Support

    established to integrate

    Ghogha project into other

    Reynders, Jan and Sara Ahmed. Whos water? Learning from public-private partnership in Gujarat,

    Case Study Water and Sanitation

    Ghogha Rural Drinking Water Supply Project

    May 2011

    5

    the project called for NGO cooperation to assess the human resource

    economic dimension of demand estimation,

    capacity and willingness of the people to share cost of the project. NGOs were expected

    to facilitate community capacity building. Pilot projects were initiated on the basis of

    committee of village panchayats. They were

    responsible for planning, implementation and management of the in-village water

    supply and sanitation systems. Along with Pani Samities, other groups such as women

    However, the midterm review of the project found that there was a need for institutional

    NGO partnership that was created in the

    definition of roles. NGOs were largely considered as sub-

    contractors and had very little autonomy because of financial dependence and

    . Village communities were also not seen as active partners in the

    ajor external engineering work as well. Survey

    conducted by GWSSB pressed for promoting large scale Mahi pipeline already coming

    to the region instead of the proposed local source based project. GWSSB also prioritised

    level ones. The first phase focuses largely on

    water supply as means of addressing health and hygiene issues but neglected the

    private partnership in Gujarat,

  • Transparency and Accountability

    Governance Knowledge CentrePromoted by Department of Administrative Reforms and Public Grievances

    Ministry of Personnel, Public Grievances and Pensions

    Government of India

    schemes in Gujarat, pr

    scope to work beyond the framework of Ghogha project. WASMO, established with

    institutional support

    convergence of endeavours from the

    (PRIs), communities and

    solutions. WASMO was thought of as a learning organisation designed to bring in

    paradigmatic shift in the sector through commun

    development opportunities encouraging all stakeholders in taking change inducing new

    responsibilities9. WASMO was largely responsible for management and sector

    monitoring and policy development of the Ghogha

    care of Information Education Communication (IEC) and networking aspects.

    Institution building and technological innovation were other imp

    for WASMO.

    In the first phase of Ghogha project it was found that over exploitation of ground

    water had led to exhaustion of local resources. Multi sourcing of resources was

    therefore taken up as the new focus point in the second phase. Local sources were

    taken up as the prime source in possible cases. External water supply through Mahi

    pipeline was advanced only to the no source villages, while keeping it as an alternative

    for villages with water resources. In this way two parallel strategies were employed

    first, optimum utilisation of local

    scheme.

    Check dams, percolation wells and recharge tube wells were considered as important

    structured to be built for ensuring water resource management during this phase.

    Pastureland development was also added

    as an important aspect of the project.

    Pani Samities were formed in the first phase

    of the project itself

    members, three of them from the

    panchayats. The Pani Samities had to

    include two women members in it,

    compulsorily. In the second phase,

    Samities were restructured to make it a

    9 GSDWICL (2000) Gujarat jal-disha

    hygiene and sanitation for all. Ahmedabad: Gujarat state drinking water infrastructure co. ltd.

    Transparency and Accountability

    Governance Knowledge Centre Promoted by Department of Administrative Reforms and Public Grievances

    Ministry of Personnel, Public Grievances and Pensions

    Researched and documented by

    OneWorld Foundation India

    Water and Sanitation

    Ghogha Rural Drinking Water Supply

    pressed the need for a new organisation that would have a wider

    scope to work beyond the framework of Ghogha project. WASMO, established with

    institutional support from Royal Netherlands Embassy, became

    endeavours from the government, NGOs, Panchayati Raj Institutes

    (PRIs), communities and research organisations working for decentralised water crisis

    solutions. WASMO was thought of as a learning organisation designed to bring in

    paradigmatic shift in the sector through communication skills and human resource

    development opportunities encouraging all stakeholders in taking change inducing new

    . WASMO was largely responsible for management and sector

    monitoring and policy development of the Ghogha project during

    care of Information Education Communication (IEC) and networking aspects.

    Institution building and technological innovation were other imp

    In the first phase of Ghogha project it was found that over exploitation of ground

    had led to exhaustion of local resources. Multi sourcing of resources was

    therefore taken up as the new focus point in the second phase. Local sources were

    as the prime source in possible cases. External water supply through Mahi

    pipeline was advanced only to the no source villages, while keeping it as an alternative

    for villages with water resources. In this way two parallel strategies were employed

    , optimum utilisation of local ground water; second, complime

    , percolation wells and recharge tube wells were considered as important

    structured to be built for ensuring water resource management during this phase.

    Pastureland development was also added

    as an important aspect of the project.

    formed in the first phase

    the project itself with total eight

    members, three of them from the

    panchayats. The Pani Samities had to

    include two women members in it,

    compulsorily. In the second phase, the Pani

    Samities were restructured to make it a

    disha 2010: A vision of a healthy and equitable future with drinking water,

    hygiene and sanitation for all. Ahmedabad: Gujarat state drinking water infrastructure co. ltd.

    Figure 1: The Pani Samities ensures

    decentralisation and community participation in

    Ghogha project. Photo credit: WASMO

    Case Study Water and Sanitation

    Ghogha Rural Drinking Water Supply Project

    May 2011

    6

    need for a new organisation that would have a wider

    scope to work beyond the framework of Ghogha project. WASMO, established with

    Netherlands Embassy, became that platform for

    overnment, NGOs, Panchayati Raj Institutes

    for decentralised water crisis

    solutions. WASMO was thought of as a learning organisation designed to bring in

    ication skills and human resource

    development opportunities encouraging all stakeholders in taking change inducing new

    . WASMO was largely responsible for management and sector

    project during 2002-05. It also took

    care of Information Education Communication (IEC) and networking aspects.

    Institution building and technological innovation were other important areas of focus

    In the first phase of Ghogha project it was found that over exploitation of ground

    had led to exhaustion of local resources. Multi sourcing of resources was

    therefore taken up as the new focus point in the second phase. Local sources were

    as the prime source in possible cases. External water supply through Mahi

    pipeline was advanced only to the no source villages, while keeping it as an alternative

    for villages with water resources. In this way two parallel strategies were employed-

    ground water; second, complimentary piped water

    , percolation wells and recharge tube wells were considered as important

    structured to be built for ensuring water resource management during this phase.

    equitable future with drinking water,

    hygiene and sanitation for all. Ahmedabad: Gujarat state drinking water infrastructure co. ltd.

    Samities ensures

    decentralisation and community participation in

    Photo credit: WASMO

  • Transparency and Accountability

    Governance Knowledge CentrePromoted by Department of Administrative Reforms and Public Grievances

    Ministry of Personnel, Public Grievances and Pensions

    Government of India

    group of 10-12 members. The committee had tenure of

    reconstitution gave guidelines to increase the number of women members to one

    of the 10-12 members along with proportionate representation of the marginalised

    group. Interested community members such as teachers and health workers

    elected to the community but it was compelled to include members from the ruling

    panchayat.

    While in the first phase the panchayat had a decisive role in the elect ion of committe

    members, Gram Sabhas took charge of nomination and ratification

    second phase.

    In the first phase actual construction work was done by the contractors selected by

    GWSSB while the local community supported and monitored the work. But there were

    lack of trust and cooperation between the two often resul

    phase the Pani Samities themselves took up the construction work. This instilled a sense

    of ownership in the locals

    NGO collaboration acquired a new

    longer seen as the contractors of the government, instead invited as agencies in

    partnership. NGOs were given authority in vital decision making process in the project.

    Unlike in the first phase there were clarity of roles and responsibili

    phase. NGOs were chosen by WASMO

    water sector and inclusive membership norms. Three reputed NGOs (Centre for

    Environment Education, Uthan and Medhavi) worked with the Ghogha project

    ensuring that the concerns of the committee were communicated to the

    order to redress their issues. NGOs with local presence were chosen as they had wider

    outreach in villages. While their roles were restricted to organising Pani Samities and

    preparing Village Action Plans in the first phase, a wider platform in the second phase

    called for community mobilisation, awareness creation and capacity building of the

    local institutes involved

    The Royal Netherland Embassy (RNE) and the Dutch Support Age

    facilitated workshops to build conceptual understanding and analytical tools among all

    partners in the first phase. WASMO, in the second phase

    training programmes for the local communities in accounts writing

    maintenance of the programme in the second phase.

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    Water and Sanitation

    Ghogha Rural Drinking Water Supply

    12 members. The committee had tenure of two years. The 2002

    reconstitution gave guidelines to increase the number of women members to one

    12 members along with proportionate representation of the marginalised

    group. Interested community members such as teachers and health workers

    elected to the community but it was compelled to include members from the ruling

    While in the first phase the panchayat had a decisive role in the elect ion of committe

    members, Gram Sabhas took charge of nomination and ratification

    In the first phase actual construction work was done by the contractors selected by

    GWSSB while the local community supported and monitored the work. But there were

    lack of trust and cooperation between the two often resulting in conflict. In the second

    Samities themselves took up the construction work. This instilled a sense

    of ownership in the locals along with providing wage employment to them.

    NGO collaboration acquired a new dimension in the second phas

    longer seen as the contractors of the government, instead invited as agencies in

    partnership. NGOs were given authority in vital decision making process in the project.

    Unlike in the first phase there were clarity of roles and responsibili

    phase. NGOs were chosen by WASMO keeping in mind their track record, expertise in

    water sector and inclusive membership norms. Three reputed NGOs (Centre for

    Environment Education, Uthan and Medhavi) worked with the Ghogha project

    ng that the concerns of the committee were communicated to the

    order to redress their issues. NGOs with local presence were chosen as they had wider

    outreach in villages. While their roles were restricted to organising Pani Samities and

    aring Village Action Plans in the first phase, a wider platform in the second phase

    called for community mobilisation, awareness creation and capacity building of the

    involved.

    The Royal Netherland Embassy (RNE) and the Dutch Support Age

    facilitated workshops to build conceptual understanding and analytical tools among all

    partners in the first phase. WASMO, in the second phase, also

    training programmes for the local communities in accounts writing

    maintenance of the programme in the second phase.

    Case Study Water and Sanitation

    Ghogha Rural Drinking Water Supply Project

    May 2011

    7

    two years. The 2002

    reconstitution gave guidelines to increase the number of women members to one-third

    12 members along with proportionate representation of the marginalised

    group. Interested community members such as teachers and health workers can be

    elected to the community but it was compelled to include members from the ruling

    While in the first phase the panchayat had a decisive role in the elect ion of committee

    members, Gram Sabhas took charge of nomination and ratification of members in the

    In the first phase actual construction work was done by the contractors selected by

    GWSSB while the local community supported and monitored the work. But there were

    ting in conflict. In the second

    Samities themselves took up the construction work. This instilled a sense

    yment to them.

    the second phase. They were no

    longer seen as the contractors of the government, instead invited as agencies in

    partnership. NGOs were given authority in vital decision making process in the project.

    Unlike in the first phase there were clarity of roles and responsibilities in the second

    mind their track record, expertise in

    water sector and inclusive membership norms. Three reputed NGOs (Centre for

    Environment Education, Uthan and Medhavi) worked with the Ghogha project

    ng that the concerns of the committee were communicated to the authorities in

    order to redress their issues. NGOs with local presence were chosen as they had wider

    outreach in villages. While their roles were restricted to organising Pani Samities and

    aring Village Action Plans in the first phase, a wider platform in the second phase

    called for community mobilisation, awareness creation and capacity building of the

    The Royal Netherland Embassy (RNE) and the Dutch Support Agency, IWACO, also

    facilitated workshops to build conceptual understanding and analytical tools among all

    , also conducted extensive

    training programmes for the local communities in accounts writing, in operation and

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    Methodology The Governance Knowledge Centre (GKC) research team identified Ghogha Rural Drinking

    Water Supply Project as a best practice

    decentralised and participatory model to resolve the problem of water shortage and impro ve

    water quality in the coastal Ghogha region of Gujarat.

    The team used both primary and

    practice document.

    Conducting desk based secondary research, available through online material the team

    gathered important information on the background, operations

    Rural Drinking Water Supply Project

    team adopted the interview method to carry out primary research.

    Responses were obtained from Mr

    Gandhi Nagar, Gujarat through

    implementation of the programme. The insights obtained were utilised with the desk research

    to prepare this document.

    Key Stakeholders The Gujarat Water Supply and

    Water and Sanitation Management Organisation

    Community Management and Support Unit (CMSU)

    Royal Netherlands Embassy (RNE)

    Technical implementing agencies

    NGOs Centre for Environment Education, Utthan and Medhav

    Panchayati Raj Institutes

    Pani Samities

    Community members of Ghogha region

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    Water and Sanitation

    Ghogha Rural Drinking Water Supply

    The Governance Knowledge Centre (GKC) research team identified Ghogha Rural Drinking

    a best practice because the project was a pioneer in taking up

    decentralised and participatory model to resolve the problem of water shortage and impro ve

    water quality in the coastal Ghogha region of Gujarat.

    The team used both primary and secondary research methods for the prepar

    Conducting desk based secondary research, available through online material the team

    gathered important information on the background, operations and achievements

    Supply Project. In order to validate the secondary research findings, the

    team adopted the interview method to carry out primary research.

    from Mr K.C. Tripathy, Manager, Board of Funding,

    Gujarat through telephonic interview on many important aspects of

    of the programme. The insights obtained were utilised with the desk research

    The Gujarat Water Supply and Sewage Board (GWSSB)

    Water and Sanitation Management Organisation (WASMO)

    Community Management and Support Unit (CMSU)

    Royal Netherlands Embassy (RNE)

    Technical implementing agencies

    Centre for Environment Education, Utthan and Medhavi

    Panchayati Raj Institutes

    Community members of Ghogha region

    Case Study Water and Sanitation

    Ghogha Rural Drinking Water Supply Project

    May 2011

    8

    The Governance Knowledge Centre (GKC) research team identified Ghogha Rural Drinking

    project was a pioneer in taking up

    decentralised and participatory model to resolve the problem of water shortage and impro ve

    methods for the preparation of this best

    Conducting desk based secondary research, available through online material the team

    and achievements of Ghogha

    r to validate the secondary research findings, the

    hy, Manager, Board of Funding, WASMO,

    ny important aspects of

    of the programme. The insights obtained were utilised with the desk research

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    Lessons Learned Comprehensive improvement in water supply and sanitation t

    led project

    The project ensured dual water supply

    with local water resources catalyzed to develop and m

    source villages obtained water from external Mahi piped water system.

    arterial distribution lines that was fitt

    One of the most important aspects of the project was its emphasis on spreading

    awareness about water quality.

    When the Pani Samities used

    between local source and piped water system

    for the villages they often made the choice on

    the basis of cost while mostly neglecting the

    quality criteria. WASMO collected water

    samples of all the 82 villages in 2004 for

    chemical and biological analysis. Whenever the

    water was found to have bacterial

    contamination or chemically unfit

    were explained about the negative impacts

    with corrective measures. Kits were

    to Pani Samities to keep a check

    10 Pioneering the community managed approach, WASMO. pp 15

    Figure 2: Household water connection made the

    lives of people much easier. Photo credit:

    WASMO

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    Water and Sanitation

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    Comprehensive improvement in water supply and sanitation through

    water supply facilities in the 82 selected villages. When the villages

    with local water resources catalyzed to develop and maintain its existing resources, the no

    source villages obtained water from external Mahi piped water system.

    The first phase of the project made

    stand-post based piped water. Hand

    also provided wherever possible, especially

    remote areas. However community demand

    household connections was

    second phase of the project was successful in

    extending household water supply connection.

    Although the responsibility of getting the actual

    connection belonged to the household, wherever the

    village demanded the project provided for the

    arterial distribution lines that was fitted with opening valves at regular intervals

    One of the most important aspects of the project was its emphasis on spreading

    awareness about water quality.

    Samities used to choose

    and piped water system

    for the villages they often made the choice on

    while mostly neglecting the

    quality criteria. WASMO collected water

    he 82 villages in 2004 for

    chemical and biological analysis. Whenever the

    water was found to have bacterial

    contamination or chemically unfit, the villagers

    were explained about the negative impacts

    with corrective measures. Kits were also given

    amities to keep a check on water

    Pioneering the community managed approach, WASMO. pp 15

    : Household water connection made the

    Photo credit:

    Figure 3: Water quality checking kits were provided

    to the community. Photo credit: WASMO

    Case Study Water and Sanitation

    Ghogha Rural Drinking Water Supply Project

    May 2011

    9

    hrough the community

    the 82 selected villages. When the villages

    aintain its existing resources, the no-

    project made provisions for

    post based piped water. Hand-pupms were

    also provided wherever possible, especially in the

    areas. However community demand for

    was paramount. The

    ject was successful in

    extending household water supply connection.

    Although the responsibility of getting the actual

    connection belonged to the household, wherever the

    village demanded the project provided for the

    ed with opening valves at regular intervals.10

    One of the most important aspects of the project was its emphasis on spreading

    : Water quality checking kits were provided

    Photo credit: WASMO

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    quality. Subsequently a water quality cell was constituted by WASMO in 2004 to

    institutionalise water quality check and

    Workshops and training sessions are regularly held to spread awareness on

    Water resource management

    qualitative and quantitative aspect of water supply.

    Maintenance of local water resources obtained prime focus. Communities had to contribute 10

    percent of the capital cost to water resource management operati

    75 checkdams, three tidal control structures, and 45 ponds were constructed

    Sanitation level of an area has a direct bearing on

    The project objective lays equal importance to sanitation along with water supply systems.

    Research findings indicated an acute shortage

    of latrines in the region. Low hygiene and

    sanitation concerns such as prevalent open

    defecation led to high prevalence o

    such as diarrhoea, dysentery and malaria. Soak

    pits were constructed in order to hold the waste

    water that run into streets otherwise. In the

    areas where soak pits were not feasible,

    partially open waste water drainage systems

    were constructed.

    A total of 6447 latrines were constructed in order to arrest open defecation in the region. In

    order to make children aware of the importance of pers

    comprising toilets, urinals and washbasins were constructed in the schools. Covering all the

    primary schools of the region, 150 sanitation corners were used.

    Inclusion of children

    sustainability in hygiene and sanitation practices.

    11 Ibid

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    Water and Sanitation

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    quality. Subsequently a water quality cell was constituted by WASMO in 2004 to

    institutionalise water quality check and redressal in all projects.

    Workshops and training sessions are regularly held to spread awareness on

    Water resource management was unanimously taken as a key solution to addr

    qualitative and quantitative aspect of water supply.

    water resources obtained prime focus. Communities had to contribute 10

    of the capital cost to water resource management operations. By the end of the project

    75 checkdams, three tidal control structures, and 45 ponds were constructed

    level of an area has a direct bearing on its water quality.

    ctive lays equal importance to sanitation along with water supply systems.

    Research findings indicated an acute shortage

    region. Low hygiene and

    sanitation concerns such as prevalent open

    cation led to high prevalence of diseases

    ea, dysentery and malaria. Soak

    pits were constructed in order to hold the waste

    water that run into streets otherwise. In the

    reas where soak pits were not feasible,

    partially open waste water drainage systems

    A total of 6447 latrines were constructed in order to arrest open defecation in the region. In

    order to make children aware of the importance of personal hygiene sanitation units

    comprising toilets, urinals and washbasins were constructed in the schools. Covering all the

    primary schools of the region, 150 sanitation corners were used.

    children as an important target group was instrumenta

    sustainability in hygiene and sanitation practices.

    Figure 4: 6447 latrines were constructed under the

    project, Photo credit: WASMO

    Case Study Water and Sanitation

    Ghogha Rural Drinking Water Supply Project

    May 2011

    10

    quality. Subsequently a water quality cell was constituted by WASMO in 2004 to

    Workshops and training sessions are regularly held to spread awareness on water quality.

    was unanimously taken as a key solution to address both

    water resources obtained prime focus. Communities had to contribute 10

    ons. By the end of the project

    75 checkdams, three tidal control structures, and 45 ponds were constructed11.

    its water quality.

    ctive lays equal importance to sanitation along with water supply systems.

    A total of 6447 latrines were constructed in order to arrest open defecation in the region. In

    onal hygiene sanitation units

    comprising toilets, urinals and washbasins were constructed in the schools. Covering all the

    an important target group was instrumental in ensuring

    : 6447 latrines were constructed under the

    project, Photo credit: WASMO

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    Community washing facilities

    keeping community needs in mind.

    undertaken to rejuvenate wastelands and to increase availability of fodder.

    Evolution of Information Education and Communication strategy

    Slogans, illustrations, media channels such as print, radio, television were used to create

    awareness regarding water issues and solutions. Exposure visits and training workshops

    contribute largely to initiate two way communications for all stakeholders. A bi

    newsletter was circulated comprising success

    themes by WASMO.

    Active community involvement in every aspect of conception, operation and

    maintenance of the project

    Under the Ghogha project the community was convinced to bear operation and maintenance

    cost of the project, while the state funded

    resource management components complete

    capital cost had to be taken by the community. Couples of meetings, awareness operations and

    social pressure were success

    privileged sector had differential tariff plans. Some villages like Kobadi

    than targeted funds necessary to meet the operation and maintenance cost.

    Inclusion of women

    confidence for the rural women. The household connections made life easier for

    didnt have to take long routes to carry water on their heads for consumption. With the success

    Figure 5: Inclusion of women ensured

    efficiency and transparency in the project,

    Photo credit: WASMO

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    Community washing facilities and cattle troughs (reservoir) were also constructed

    keeping community needs in mind. Pastureland development activities

    undertaken to rejuvenate wastelands and to increase availability of fodder.

    Evolution of Information Education and Communication strategy

    Slogans, illustrations, media channels such as print, radio, television were used to create

    water issues and solutions. Exposure visits and training workshops

    contribute largely to initiate two way communications for all stakeholders. A bi

    comprising success stories and discussions on water and sanitat

    y involvement in every aspect of conception, operation and

    maintenance of the project

    Under the Ghogha project the community was convinced to bear operation and maintenance

    cost of the project, while the state funded the capital costs. For sanitation and for water

    management components complete operation and maintenance cost

    capital cost had to be taken by the community. Couples of meetings, awareness operations and

    social pressure were successful in convincing the local people to the tariff plan. The less

    privileged sector had differential tariff plans. Some villages like Kobadi

    than targeted funds necessary to meet the operation and maintenance cost.

    The project recognised the importance of

    lives of women. They are the prime user and

    of water resources. With fair inclusion in

    Samiti, the women were empowered to fashion and

    implement water supply and sanitation schemes

    maximum to their advantage. Moreover it

    that participation of women in Pani Samities ensured

    greater transparency. Women users

    reluctant to pay for water system as well.

    Ghogha project opened new doors of oppo

    rural women. The household connections made life easier for

    ake long routes to carry water on their heads for consumption. With the success

    : Inclusion of women ensured

    efficiency and transparency in the project,

    Case Study Water and Sanitation

    Ghogha Rural Drinking Water Supply Project

    May 2011

    11

    (reservoir) were also constructed

    Pastureland development activities were

    undertaken to rejuvenate wastelands and to increase availability of fodder.

    Evolution of Information Education and Communication strategy

    Slogans, illustrations, media channels such as print, radio, television were used to create

    water issues and solutions. Exposure visits and training workshops

    contribute largely to initiate two way communications for all stakeholders. A bi-monthly

    stories and discussions on water and sanitation

    y involvement in every aspect of conception, operation and

    Under the Ghogha project the community was convinced to bear operation and maintenance

    the capital costs. For sanitation and for water

    operation and maintenance cost; and partial

    capital cost had to be taken by the community. Couples of meetings, awareness operations and

    ful in convincing the local people to the tariff plan. The less

    privileged sector had differential tariff plans. Some villages like Kobadi even collected more

    than targeted funds necessary to meet the operation and maintenance cost.

    importance of water in the

    lives of women. They are the prime user and conserver

    inclusion in the Pani

    , the women were empowered to fashion and

    implement water supply and sanitation schemes

    Moreover it was found

    that participation of women in Pani Samities ensured

    Women users were hardly

    or water system as well. The process of

    Ghogha project opened new doors of opportunity and

    rural women. The household connections made life easier for women. They

    ake long routes to carry water on their heads for consumption. With the success

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    of water supply scheme in the region women found more time for other productive activities

    and for their children.

    Involvement with nongovernmental organisation

    The close association with nongovernmental

    allowed active decentralisation

    Way ahead Though the Ghogha project ended

    sanitation continues beyond Ghogha.

    WASMO is now the lead agency

    Ghogha project became the guideline for subsequent large programmes such as Swajaldhara

    and Earthquake Restructuring and Rehabilitation Project (ERR). WASMO learnt the importance

    as well as the strategies to involve multiple partners such as experts, technical consultants,

    NGOs and PRIs in projects.

    The Ghogha experience taught WASMO to provide greater emphasis

    Local communities are provided

    resources carefully in all projects. WASMO constituted an

    purpose.

    In the Ghogha project the Village Action Plans were prepared by the engineers without seeking

    involvement of the communities. That led

    being in the priority list of the villagers and reluctance of the co

    operation and maintenance cost of the infrastructure. Learning from the Ghogha exper

    WASMO decided to obtain 10 percent capital cost from the community so that they have a

    greater responsibility and participation in preparing

    The Ghogha experience proved the general assumption wrong that the community dont want

    to pay for water as they consider it as the

    satisfaction and standard of services are high, the

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    of water supply scheme in the region women found more time for other productive activities

    Involvement with nongovernmental organisation

    The close association with nongovernmental organisations having expertise in the water sector

    decentralisation of decision making and implementation in the project.

    project ended in June 2005, WASMOs involvement

    sanitation continues beyond Ghogha.

    now the lead agency bringing in sector reform in the state. The lessons learnt from

    guideline for subsequent large programmes such as Swajaldhara

    turing and Rehabilitation Project (ERR). WASMO learnt the importance

    as well as the strategies to involve multiple partners such as experts, technical consultants,

    The Ghogha experience taught WASMO to provide greater emphasis to water qualit

    are provided with water checking kits to verify the quality of water in local

    all projects. WASMO constituted an official water

    In the Ghogha project the Village Action Plans were prepared by the engineers without seeking

    communities. That led to problems such as construction of structures not

    being in the priority list of the villagers and reluctance of the community

    operation and maintenance cost of the infrastructure. Learning from the Ghogha exper

    WASMO decided to obtain 10 percent capital cost from the community so that they have a

    greater responsibility and participation in preparing village action plans.

    The Ghogha experience proved the general assumption wrong that the community dont want

    ter as they consider it as the responsibility of the state. When

    satisfaction and standard of services are high, the willingness of people to

    Case Study Water and Sanitation

    Ghogha Rural Drinking Water Supply Project

    May 2011

    12

    of water supply scheme in the region women found more time for other productive activities

    expertise in the water sector

    of decision making and implementation in the project.

    in June 2005, WASMOs involvement with water and

    sector reform in the state. The lessons learnt from

    guideline for subsequent large programmes such as Swajaldhara

    turing and Rehabilitation Project (ERR). WASMO learnt the importance

    as well as the strategies to involve multiple partners such as experts, technical consultants,

    to water quality aspects.

    quality of water in local

    official water quality cell for the

    In the Ghogha project the Village Action Plans were prepared by the engineers without seeking

    such as construction of structures not

    mmunity in sharing the

    operation and maintenance cost of the infrastructure. Learning from the Ghogha experience

    WASMO decided to obtain 10 percent capital cost from the community so that they have a

    The Ghogha experience proved the general assumption wrong that the community dont want

    ponsibility of the state. When the level of

    gness of people to pay for it increases.

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    Attempts are continuously being made to obtain

    than only from Pani Samities.

    project in the ongoing endeavours.

    Further analysis of these is needed to obtain significant insight in

    development projects.

    Research was carried out by OneWorld Foundation India (OWFI), Governance Knowledge Centre (GKC) team.

    Documentation was created

    For further information, please contact

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    Water and Sanitation

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    Attempts are continuously being made to obtain village level resolutions from gram sabhas

    than only from Pani Samities. WASMO team is incorporating the rich

    endeavours.

    of these is needed to obtain significant insight in the community

    Research was carried out by OneWorld Foundation India (OWFI), Governance Knowledge Centre (GKC) team.

    Documentation was created by Research Associate, Ajupi Baruah

    For further information, please contact Naimur Rahman, Director, OWFI, at [email protected]

    Case Study Water and Sanitation

    Ghogha Rural Drinking Water Supply Project

    May 2011

    13

    village level resolutions from gram sabhas

    incorporating the rich learning of Ghogha

    the community managed

    Research was carried out by OneWorld Foundation India (OWFI), Governance Knowledge Centre (GKC) team. jupi Baruah

    [email protected]

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    Appendix A Sources:

    GSDWICL (2000) Gujarat jal

    drinking water, hygiene and sanitation for all. Ahmedabad: Gujarat state drinking

    water infrastructure co. ltd

    Khurana, Indira and Manmohan Sehgal. Drinking water source sustainability and

    groundwater quality improvement in rural

    Pioneering the community managed approach, WASMO

    Reynders, Jan and Sara Ahmed. Whos water? Learning from

    partnership in Gujarat.

    The Ghogha experience. Gandhi Nagar. WASMO/IWACO team

    Transparency and Accountability

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    Ministry of Personnel, Public Grievances and Pensions

    Researched and documented by

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    Water and Sanitation

    Ghogha Rural Drinking Water Supply

    GSDWICL (2000) Gujarat jal-disha 2010: A vision of a healthy and

    drinking water, hygiene and sanitation for all. Ahmedabad: Gujarat state drinking

    water infrastructure co. ltd

    Khurana, Indira and Manmohan Sehgal. Drinking water source sustainability and

    groundwater quality improvement in rural Gujarat, WASMO

    Pioneering the community managed approach, WASMO

    Reynders, Jan and Sara Ahmed. Whos water? Learning from

    Gujarat.

    The Ghogha experience. Gandhi Nagar. WASMO/IWACO team

    Case Study Water and Sanitation

    Ghogha Rural Drinking Water Supply Project

    May 2011

    14

    disha 2010: A vision of a healthy and equitable future with

    drinking water, hygiene and sanitation for all. Ahmedabad: Gujarat state drinking

    Khurana, Indira and Manmohan Sehgal. Drinking water source sustainability and

    Reynders, Jan and Sara Ahmed. Whos water? Learning from public-private

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    Appendix B Questionnaire:

    Purpose

    1. The Ghogha project was launched to address the issue of drinking water shortages in the

    region. What were issues surrounding the drinking water shortage that motivated the start of

    this programme? What were the problems that existed and how did they affe

    the region?

    2. Can you explain the efforts carried out to fulfill each of the following focus areas of the

    project?

    a. Provision of water supply

    b. Improve Health, hygiene and sanitation

    c. Water resources management

    d. Capacity building and training of the community

    Factors of Success

    Multi-stakeholder engagement

    1. What are the departments of government involved in this project? What are their roles?

    a. WASMO

    b. Technical departments

    c. Water Supply and Sanitation Board

    2. What was the purpose of collaborating with NGOs?

    a. What methods were used for this collaboration?

    b. What is the role of NGOs in this programme?

    c. How has this contributed to the success of the programme?

    3. According to our research, engaging the local community was a leading factor of

    programme success. Can you explain why the community was approached for this effort?

    a. What methods were used to engage the community?

    b. What role did the community pl

    c. How has this made the programme successful? Please provide specific examples.

    4. What were the capacity building measures taken to empower the Pani Samities/

    community?

    a. What role do the Pani Samities play in this programme? Ho

    programme?

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    Water and Sanitation

    Ghogha Rural Drinking Water Supply

    The Ghogha project was launched to address the issue of drinking water shortages in the

    region. What were issues surrounding the drinking water shortage that motivated the start of

    this programme? What were the problems that existed and how did they affe

    2. Can you explain the efforts carried out to fulfill each of the following focus areas of the

    b. Improve Health, hygiene and sanitation

    c. Water resources management

    ilding and training of the community

    1. What are the departments of government involved in this project? What are their roles?

    c. Water Supply and Sanitation Board

    2. What was the purpose of collaborating with NGOs?

    a. What methods were used for this collaboration?

    b. What is the role of NGOs in this programme?

    c. How has this contributed to the success of the programme?

    3. According to our research, engaging the local community was a leading factor of

    you explain why the community was approached for this effort?

    a. What methods were used to engage the community?

    b. What role did the community play in the programme?

    c. How has this made the programme successful? Please provide specific examples.

    4. What were the capacity building measures taken to empower the Pani Samities/

    a. What role do the Pani Samities play in this programme? How do they support the

    Case Study Water and Sanitation

    Ghogha Rural Drinking Water Supply Project

    May 2011

    15

    The Ghogha project was launched to address the issue of drinking water shortages in the

    region. What were issues surrounding the drinking water shortage that motivated the start of

    this programme? What were the problems that existed and how did they affect those living in

    2. Can you explain the efforts carried out to fulfill each of the following focus areas of the

    1. What are the departments of government involved in this project? What are their roles?

    3. According to our research, engaging the local community was a leading factor of

    you explain why the community was approached for this effort?

    c. How has this made the programme successful? Please provide specific examples.

    4. What were the capacity building measures taken to empower the Pani Samities/

    w do they support the

  • Transparency and Accountability

    Governance Knowledge CentrePromoted by Department of Administrative Reforms and Public Grievances

    Ministry of Personnel, Public Grievances and Pensions

    Government of India

    Sustainability & Impact

    5. How was the tariff plan for drinking water designed? What factors were taken into account

    in designing the plan? Was it agreed upon by the community?

    6. What were the major challenges faced

    Phase 1 was not entirely successful?

    a. Community mobilisation

    b. Collaboration with NGOs

    c. Financial sustainability- donor funding

    d. Water issues

    7. How was the project monitored to ensure transpar

    8. The project ended in 2005 but WASMOs involvement

    continued beyond Ghogha. How WASMO is utilising the lessons of Ghogha project in shaping

    policies and bringing in sectoral reforms in the

    Transparency and Accountability

    Governance Knowledge Centre Promoted by Department of Administrative Reforms and Public Grievances

    Ministry of Personnel, Public Grievances and Pensions

    Researched and documented by

    OneWorld Foundation India

    Water and Sanitation

    Ghogha Rural Drinking Water Supply

    5. How was the tariff plan for drinking water designed? What factors were taken into account

    the plan? Was it agreed upon by the community?

    6. What were the major challenges faced in developing this programme? Can you explain why

    not entirely successful?

    donor funding

    7. How was the project monitored to ensure transparency and accountability?

    n 2005 but WASMOs involvement in the water and sanitation sector

    beyond Ghogha. How WASMO is utilising the lessons of Ghogha project in shaping

    sectoral reforms in the state?

    Case Study Water and Sanitation

    Ghogha Rural Drinking Water Supply Project

    May 2011

    16

    5. How was the tariff plan for drinking water designed? What factors were taken into account

    in developing this programme? Can you explain why

    ency and accountability?

    in the water and sanitation sector

    beyond Ghogha. How WASMO is utilising the lessons of Ghogha project in shaping


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