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Global Commerce Review 2018, EMEA...2018/09/18  · 3 • 25.5% 25.0% 25.0% 26.2% 27.8% 28.3% 30.6%...

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Global Commerce Review EMEA, Q2 2018
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Page 1: Global Commerce Review 2018, EMEA...2018/09/18  · 3 • 25.5% 25.0% 25.0% 26.2% 27.8% 28.3% 30.6% 31.7% 10.3% 9.8% 8.7% 8.8% 8.9% 7.2% 7.6% 7.3% 0% 5% 10% 15% 20% 25% 30% 35% 40%

Global Commerce Review

EMEA, Q2 2018

Page 2: Global Commerce Review 2018, EMEA...2018/09/18  · 3 • 25.5% 25.0% 25.0% 26.2% 27.8% 28.3% 30.6% 31.7% 10.3% 9.8% 8.7% 8.8% 8.9% 7.2% 7.6% 7.3% 0% 5% 10% 15% 20% 25% 30% 35% 40%

2 •

In APAC, Mobile now accounts for the majority of transactionsMobile Marches On

Source: Criteo, Q2 2018. Base: sales weighted aggregate, Apps excluded (see Methodology).

North America

Latin America

Middle East & Africa

Europe

Asia Pacfic

Page 3: Global Commerce Review 2018, EMEA...2018/09/18  · 3 • 25.5% 25.0% 25.0% 26.2% 27.8% 28.3% 30.6% 31.7% 10.3% 9.8% 8.7% 8.8% 8.9% 7.2% 7.6% 7.3% 0% 5% 10% 15% 20% 25% 30% 35% 40%

3 •

25.5% 25.0% 25.0% 26.2% 27.8% 28.3%30.6% 31.7%

10.3% 9.8% 8.7%8.8%

8.9% 7.2%7.6% 7.3%

0%

5%

10%

15%

20%

25%

30%

35%

40%

45%

1 2 3 4 5 6 7 8

Series1 Series2

Mobile continues to steal share, driven by an increase in smartphone transactions

Mobile Share of Transactions

Source: Criteo, United Kingdom, Q2 2018. Base: sales weighted aggregate, Apps excluded (see Methodology).

Sales by Device, Q2 2017 and Q2 2018, United Kingdom, Apps Excluded

+24%

Q2 2018 vs Q2 2017, by Device

-32%

-4%

53%Smartphone

& Tablet

55%Smartphone

& Tablet

Page 4: Global Commerce Review 2018, EMEA...2018/09/18  · 3 • 25.5% 25.0% 25.0% 26.2% 27.8% 28.3% 30.6% 31.7% 10.3% 9.8% 8.7% 8.8% 8.9% 7.2% 7.6% 7.3% 0% 5% 10% 15% 20% 25% 30% 35% 40%

4 •

16.9% 16.6%20.4% 20.7% 22.8% 24.0%

27.1%29.7%

11.8% 10.8%

10.9% 10.6%10.5% 10.0%

9.1%9.2%

0%

5%

10%

15%

20%

25%

30%

35%

40%

45%

1 2 3 4 5 6 7 8

Series1 Series2

Mobile continues to steal share, driven by an increase in smartphone transactions

Mobile Share of Transactions

Source: Criteo, France, Q2 2018. Base: sales weighted aggregate, Apps excluded (see Methodology).

Sales by Device, Q2 2017 and Q2 2018, France, Apps Excluded

+43%

Q2 2018 vs Q2 2017, by Device

-14% -11%

31%Smartphone

& Tablet

39%Smartphone

& Tablet

Page 5: Global Commerce Review 2018, EMEA...2018/09/18  · 3 • 25.5% 25.0% 25.0% 26.2% 27.8% 28.3% 30.6% 31.7% 10.3% 9.8% 8.7% 8.8% 8.9% 7.2% 7.6% 7.3% 0% 5% 10% 15% 20% 25% 30% 35% 40%

5 •

21.9% 22.1% 24.9% 26.6% 27.9%32.0% 33.9% 35.6%

15.6% 15.5%15.4%

15.1% 14.6%13.0%

14.0%14.1%

0%

10%

20%

30%

40%

50%

60%

1 2 3 4 5 6 7 8

Series1 Series2

Mobile continues to steal share, driven by an increase in smartphone transactions

Mobile Share of Transactions

Source: Criteo, Germany, Q2 2018. Base: sales weighted aggregate, Apps excluded (see Methodology).

Sales by Device, Q2 2017 and Q2 2018, Germany, Apps Excluded

+34%

Q2 2018 vs Q2 2017, by Device

-7%-14%

42%Smartphone

& Tablet

50%Smartphone

& Tablet

Page 6: Global Commerce Review 2018, EMEA...2018/09/18  · 3 • 25.5% 25.0% 25.0% 26.2% 27.8% 28.3% 30.6% 31.7% 10.3% 9.8% 8.7% 8.8% 8.9% 7.2% 7.6% 7.3% 0% 5% 10% 15% 20% 25% 30% 35% 40%

6 •

23%21%

25% 26%31% 30%

33% 34.2%

9%

8%

8%8%

8% 7%7%

6.7%

0%

5%

10%

15%

20%

25%

30%

35%

40%

45%

1 2 3 4 5 6 7 8

Series1 Series2

Mobile continues to steal share, driven by an increase in smartphone transactions

Mobile Share of Transactions

Source: Criteo, Italy, Q2 2018. Base: sales weighted aggregate, Apps excluded (see Methodology).

Sales by Device, Q2 2017 and Q2 2018, Italy, Apps Excluded

+30%

Q2 2018 vs Q2 2017, by Device

-18%-10%

34%Smartphone

& Tablet

41%Smartphone

& Tablet

Page 7: Global Commerce Review 2018, EMEA...2018/09/18  · 3 • 25.5% 25.0% 25.0% 26.2% 27.8% 28.3% 30.6% 31.7% 10.3% 9.8% 8.7% 8.8% 8.9% 7.2% 7.6% 7.3% 0% 5% 10% 15% 20% 25% 30% 35% 40%

7 •

21.0% 21.8%25.6%

28.6% 31.4% 32.3% 34.2% 36.8%

16.6% 16.4%15.8%

16.3%15.1% 15.0%

14.3% 11.8%

0%

10%

20%

30%

40%

50%

60%

1 2 3 4 5 6 7 8

Series1 Series2

Mobile continues to steal share, driven by an increase in smartphone transactions

Mobile Share of Transactions

Source: Criteo, Netherlands, Q2 2018. Base: sales weighted aggregate, Apps excluded (see Methodology).

Sales by Device, Q2 2017 and Q2 2018, Netherlands, Apps Excluded

+29%

Q2 2018 vs Q2 2017, by Device

-28%

-7%

45%Smartphone

& Tablet

49%Smartphone

& Tablet

Page 8: Global Commerce Review 2018, EMEA...2018/09/18  · 3 • 25.5% 25.0% 25.0% 26.2% 27.8% 28.3% 30.6% 31.7% 10.3% 9.8% 8.7% 8.8% 8.9% 7.2% 7.6% 7.3% 0% 5% 10% 15% 20% 25% 30% 35% 40%

8 •

13.7% 14.1% 14.2% 14.0%

19.0%22.0%

25.3% 25.1%

9.1% 7.4% 8.1% 7.4%

6.8%

6.2%

5.6% 4.7%

0%

5%

10%

15%

20%

25%

30%

35%

1 2 3 4 5 6 7 8

Series1 Series2

Mobile continues to steal share, driven by an increase in smartphone transactions

Mobile Share of Transactions

Source: Criteo, Russia, Q2 2018. Base: sales weighted aggregate, Apps excluded (see Methodology).

Sales by Device, Q2 2017 and Q2 2018, Russia, Apps Excluded

+79%

Q2 2018 vs Q2 2017, by Device

-37%

-11%

21%Smartphone

& Tablet

30%Smartphone

& Tablet

Page 9: Global Commerce Review 2018, EMEA...2018/09/18  · 3 • 25.5% 25.0% 25.0% 26.2% 27.8% 28.3% 30.6% 31.7% 10.3% 9.8% 8.7% 8.8% 8.9% 7.2% 7.6% 7.3% 0% 5% 10% 15% 20% 25% 30% 35% 40%

9 •

27.4% 25.4%29.2% 29.1%

34.2% 34.0%37.9%

41.0%

10.1%9.2%

8.6% 8.5%

8.4% 7.0%

8.2%7.5%

0%

10%

20%

30%

40%

50%

60%

1 2 3 4 5 6 7 8

Series1 Series2

Mobile continues to steal share, driven by an increase in smartphone transactions

Mobile Share of Transactions

Source: Criteo, Spain, Q2 2018. Base: sales weighted aggregate, Apps excluded (see Methodology).

Sales by Device, Q2 2017 and Q2 2018, Spain, Apps Excluded

+41%

Q2 2018 vs Q2 2017, by Device

-12%-17%

38%Smartphone

& Tablet

48%Smartphone

& Tablet

Page 10: Global Commerce Review 2018, EMEA...2018/09/18  · 3 • 25.5% 25.0% 25.0% 26.2% 27.8% 28.3% 30.6% 31.7% 10.3% 9.8% 8.7% 8.8% 8.9% 7.2% 7.6% 7.3% 0% 5% 10% 15% 20% 25% 30% 35% 40%

10 •

30.9% 29.5%33.9% 31.6%

34.5% 36.4%40.5%

44.4%

5.1%4.6%

3.4%3.4%

3.0%2.0%

1.9%

3.0%

0%

5%

10%

15%

20%

25%

30%

35%

40%

45%

50%

1 2 3 4 5 6 7 8

Series1 Series2

Mobile continues to steal share, driven by an increase in smartphone transactions

Mobile Share of Transactions

Source: Criteo, Middle East & Africa, Q2 2018. Base: sales weighted aggregate, Apps excluded (see Methodology).

Sales by Device, Q2 2017 and Q2 2018, MEA, Apps Excluded

+41%

Q2 2018 vs Q2 2017, by Device

-11%-19%

35%Smartphone

& Tablet

47%Smartphone

& Tablet

Page 11: Global Commerce Review 2018, EMEA...2018/09/18  · 3 • 25.5% 25.0% 25.0% 26.2% 27.8% 28.3% 30.6% 31.7% 10.3% 9.8% 8.7% 8.8% 8.9% 7.2% 7.6% 7.3% 0% 5% 10% 15% 20% 25% 30% 35% 40%

11 •

Northern Europe and Japan are mobile leaders.Mobile Marches On

Source: Criteo, Q2 2018. Base: sales weighted aggregate, Apps excluded (see Methodology).

New Zealand 44%

Austria 44%

Switzerland 43%

Brazil 43%

Taiwan 42%

Italy 41%

United States 39%

France 39%

Belgium 38%

Canada 33%

Poland 33%

Russia 30%

Sweden 60%

Norway 57%

United Kingdom 55%

Japan 55%

Denmark 51%

Germany 50%

Finland 49%

Netherlands 49%

Spain 48%

South Korea 47%

Turkey 46%

Australia 46%

Page 12: Global Commerce Review 2018, EMEA...2018/09/18  · 3 • 25.5% 25.0% 25.0% 26.2% 27.8% 28.3% 30.6% 31.7% 10.3% 9.8% 8.7% 8.8% 8.9% 7.2% 7.6% 7.3% 0% 5% 10% 15% 20% 25% 30% 35% 40%

12 •

For retailers who actively promote their shopping apps, mobile transactions represent 65% of all Transactions

App Opportunity

43%

18%

39%

A M E R I C A S

61%MOBILE

43%

18%

39%33%

26%

41% 59%MOBILE

E M E A

Mobile Web

App

Desktop

Source: Criteo, Worldwide, Q2 2018. Base: Unweighted sales aggregate, retailers who promote their shopping app (see Methodology)

YoY Increase of the Share of In-App Transactions for retailers who promote their shopping app, Globally

YoY Increase30%31%

38%

1

2

25%

46%

29%

71%MOBILE

A P A C

Page 13: Global Commerce Review 2018, EMEA...2018/09/18  · 3 • 25.5% 25.0% 25.0% 26.2% 27.8% 28.3% 30.6% 31.7% 10.3% 9.8% 8.7% 8.8% 8.9% 7.2% 7.6% 7.3% 0% 5% 10% 15% 20% 25% 30% 35% 40%

14 •

App Opportunity

Source: Criteo, Worldwide, Q2 2018. Base: Unweighted sales aggregate, retailers who promote their shopping app (see Methodology)

On a year over year basis, in-app share of transactions is increasing across all quartiles of app-promoting retailers.

Retailers who promote their shopping app see App transactions grow steadily

Share of App transactions by Quartile, Q2 2017 and Q2 2018

50%

Q2 2017

38%

25%

13%

Q2 2018

33%

16%

43%

65%Top Quartile

Second Quartile

Third Quartile

Lower Quartile

Page 14: Global Commerce Review 2018, EMEA...2018/09/18  · 3 • 25.5% 25.0% 25.0% 26.2% 27.8% 28.3% 30.6% 31.7% 10.3% 9.8% 8.7% 8.8% 8.9% 7.2% 7.6% 7.3% 0% 5% 10% 15% 20% 25% 30% 35% 40%

15 •

21%

31%

“Pure players” who promote their shopping app see the highest share of App transactions

App Opportunity

Source: Criteo, Worldwide, Q2 2018. Base: Unweighted sales aggregate, retailers who promote their shopping app (see Methodology)

Online Only Retail

Online + Store Retail

Page 15: Global Commerce Review 2018, EMEA...2018/09/18  · 3 • 25.5% 25.0% 25.0% 26.2% 27.8% 28.3% 30.6% 31.7% 10.3% 9.8% 8.7% 8.8% 8.9% 7.2% 7.6% 7.3% 0% 5% 10% 15% 20% 25% 30% 35% 40%

16 • Source: Criteo, Europe, Q2 2018.

Shopping apps generate higher conversion rates.

App Opportunity

In Europe, the conversion rate on shopping apps is more than 3 times higher than on mobile web.

3x5%

Mobile Web

17%App

Conversion Rate

12%Desktop

Base: Unweighted sales aggregate, retailers who promote their shopping app (see Methodology)

Page 16: Global Commerce Review 2018, EMEA...2018/09/18  · 3 • 25.5% 25.0% 25.0% 26.2% 27.8% 28.3% 30.6% 31.7% 10.3% 9.8% 8.7% 8.8% 8.9% 7.2% 7.6% 7.3% 0% 5% 10% 15% 20% 25% 30% 35% 40%

17 • Source: Criteo, Middle East and Africa, Q2 2018.

Shopping apps generate higher conversion rates.

App Opportunity

In MEA, the conversion rate on shopping apps is 6 times higher than on mobile web.

6x3%

Mobile Web

18%App

Conversion Rate

8%Desktop

Base: Unweighted sales aggregate, retailers who promote their shopping app (see Methodology)

Page 17: Global Commerce Review 2018, EMEA...2018/09/18  · 3 • 25.5% 25.0% 25.0% 26.2% 27.8% 28.3% 30.6% 31.7% 10.3% 9.8% 8.7% 8.8% 8.9% 7.2% 7.6% 7.3% 0% 5% 10% 15% 20% 25% 30% 35% 40%

18 •

Offline sales boost shopper knowledge - and online results.

Omnichannel Matters

Source: Criteo, United States, 2018.

Omnichannel retailers that can combine their offline and online data can apply over four times as much sales data to optimize their marketing efforts.

$29

$29SA L E

Base: retailers combining online and offline sales data.

Page 18: Global Commerce Review 2018, EMEA...2018/09/18  · 3 • 25.5% 25.0% 25.0% 26.2% 27.8% 28.3% 30.6% 31.7% 10.3% 9.8% 8.7% 8.8% 8.9% 7.2% 7.6% 7.3% 0% 5% 10% 15% 20% 25% 30% 35% 40%

19 •

Omnichannel customers generate the highest lifetime value.

Omnichannel Matters

Source: Criteo, United States, 2018.

Omnichannel customers generate 27% of all sales, despite representing only 7% of all customers.

7%

44%49%

1 2 3

27%

24%

49%

1 2 3

Share of Customers Share of Sales

Base: retailers combining online and offline sales data.

Page 19: Global Commerce Review 2018, EMEA...2018/09/18  · 3 • 25.5% 25.0% 25.0% 26.2% 27.8% 28.3% 30.6% 31.7% 10.3% 9.8% 8.7% 8.8% 8.9% 7.2% 7.6% 7.3% 0% 5% 10% 15% 20% 25% 30% 35% 40%

MethodologyIndividual browsing and purchasing data from over 5,000 retailers, in more than 80 countries. Q2 2018

Historically, Criteo has used a sales weighted approach since it has the potential to more closely approximate the true market number. We continue to use a sales-weighted approach when we think our data represents enough of the overall market to make this approach reasonable. When we have newer, emerging offerings –or cases where the distribution of usage is skewed towards a few clients – we report on an unweighted basis. The unweighted basis means that smaller clients have just as much input into the aggregate number as larger clients. Our Analytics and Insights team uses best professional judgment when determining which metric more accurately reflects our view of the underlying market trends.

Sales weighted: summary metric which is influenced by the volume of transactions generated by each retailer. Sales unweighted: summary metric where all retailers contribute equally to the aggregate.

About CriteoTo learn more about how the Criteo Commerce Marketing Ecosystem drives sales and profits for thousands of brands, retailers, and publishers worldwide, visit criteo.com/about


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