Global E-Democracy Trends 2004 By Steven Clift, Publicus.Net.

Global E-Democracy Trends 2004

By Steven Clift, Publicus.Net

Global E-Democracy TrendsCopyright 2003, Steven Clift, Publicus.Net

Global E-Democracy Trends

Presentation Outline

• Introduction• Defining e-democracy• Democratic sector examples• E-democracy outcomes• Next generation explorations • Conclusion• Further information

Introduction


Introduction

•“Is this the end to politics as we know it?”

– Question from a reporter in 1994


Introduction

•No Secret:

In the online era, set low expectations and declare victory!

Defining e-democracy


Defining e-democracy• E-democracy is:

– the use information and communication technologies and strategies

– by “democratic sectors”

– within the political processes of local communities, states, nations and on the global stage.

Political Groups

Private SectorGovernment

Media and Commercial

Content


Defining e-democracy

• E-democracy …– is now, what kind is it?

– is accelerating “as is” politics

– will promote active citizen participation only with the “e-citizen” perspective included

– What is its goal?

Political Groups

Private SectorGovernment

Media and Commercial

Content

E-Citizens

Democratic Sectors


Democratic Sectors• Representative Institutions

LiveVideo


Democratic Sectors• Representatives – Political leaders galore

LiveVideo


Democratic Sectors

• Political news online – The main public window

LiveVideo


Democratic Sectors

• Political Groups – 1,000,000s of sites

LiveVideo


Democratic Sectors

• Campaigning online … US President

LiveVideo

E-democracy Outcomes


E-democracy outcomes

• E-democracy should seek to:– improve the democratic outcomes of the

policy process– engage citizens in meeting public

challenges

• Involvement for the sake of involvement has limited value.

• E-democracy must make a qualitative difference.



• Why improve e-democracy?– Noise and conflict from online

advocacy

– Citizen expectations of “two-way” medium

– Better decisions, smarter government

– Accommodate the will of the people



• Understanding government’s role:–It’s not all on your shoulders

–Do the best in your area

–Working pro-actively with other sectors to accelerate benefits, deepen citizen engagement



• What outcomes? – Trust and Accountability

– Legitimacy and Understanding

– Citizen Satisfaction

– Reach and Equitable Access

Detailed in my “E-Government and Democracy” article for the United Nation’s World Public Sector Report:

http://publicus.net/e-government



• What outcomes? Continued …– Effective Representation and

Decision-Making– Participation through Input and

Consultation– Engagement and Deliberation

Detailed in my “E-Government and Democracy” article for the United Nation’s World Public Sector Report:

http://publicus.net/e-government

Next GenerationApplications


Next Generation Applications

• Representation• Personalization and Notification• Decision-Making and Leadership• Consultation and E-Rulemaking• Accountability• Policy Implementation• Citizen Participation and Online Dialogue


Representation

• Use of ICTs by representative institutions and elected officials

• Balance of power issues important

• Examples

– Parliaments Online – Iceland, Minnesota,

– Jan Hamming, Tilberg, The Netherlands

• Must ensure that elected officials have the tools to represent – break the “services first, democracy later” perspective

http://www.althingi.is/

http://ww3.house.leg.state.mn.us/members/housemembers.asp

http://www.mail-archive.com/[email protected]/msg00274.html


Representation• Iceland – What’s now

LiveVideo


Representation

• Hamming – Virtual Office

LiveVideo


Representation• Minnesota House – Real-time access

LiveVideo


Personalization and Notification

• Information access with user defined notification = dissemination.

• Timely access to politically relevant information is the key innovation

• Examples

– City of St. Paul, Minnesota

– Info4Local.Gov.uk

– Menlo Park, California

http://www.info4local.gov.uk/emailalert.asp

http://www.info4local.gov.uk/emailalert.asp


Personalization and Notification• City of St. Paul – E-mail notices

LiveVideo


Personalization and Notification

• Personalization and e-mail notification =real service

• www.info4local.gov.uk


Personalization

Communication personalization – no e-mail overload here, Menlo Park, California


Personalization

• Personalized tracking, user generated “hot” links

LiveVideo


Localization

• Personalization based on Geography, Interests

LiveVideo


Decision-Making & Leadership

• Cabinet-level strategic communication to assist decision-making

• Countries with advanced systems include Finland, Estonia, and Croatia.

• Leadership? Japan’s PM has two million subscribers on his M-Magazine e-mail list.

Croatian cabinet, Source: Microsoft

http://www.microsoft.com/resources/casestudies/CaseStudy.asp?CaseStudyID=13180


Decision-Making & Leadership

• Japan PM’s M-Magazine - 2 Mil e-subscribers


Consultation and E-Rulemaking

• Online consultation is the leading “e-democracy” interest area within the administrative side of government – particularly in the Europe, Canada, and Australia.

• E-rulemaking in the United States.

• Examples

– UK eDemocracy Consultation

– Top ten tips – Article with examples



• UK eDemocracy consultation



• Online consultations


Consultation• Meetings with District Manager

Wireless Video Conferencing

– Citizens in 8 rural Indian villages– Discussed “lack of village bus services and roads, illegal

possession of land, financial assistance to a widow, and agricultural training and seed distribution to local self-help groups” – Source: n-Logue.com (co. of Indian Inst Tech, Madras)


Accountability

• Public accountability ranks first among U.S. citizen priorities for e-government:

– 36% - Government that is more accountable to its citizens

– 23% - Greater public access to information

– 21% - More efficient and cost-effective government

– 13% - More convenient government services

Source, E-Government the Next American Revolution, September 2002


Accountability

• Seoul Anti-Corruption – OPEN System


Accountability

• US Farm Support Payments Look-up


Accountability• Deep Transparency – Yalova, Turkey

According to their Dec. 2003 presentation, they provide/plan to provide access to:

•Council decisions

•Immediate flow of incomes

•Daily flow of expenditures

•Municipal Tenders

•Citizen applications and document follow-up

•Wealth Declaration - Increase/decrease of income and wealth of top officials (on left)


Policy Implementation

• Output versus input – moving government from sole provider to a facilitator of information exchange among diverse stakeholders working to meet similar public challenges.

• “Public Net-work” Examples

– CommunityBuildersNSW

– OneFish

– Development Gateway

• Models also have NGO-led potential

http://www.developmentgateway.org/node/130619/



• Portals, information exchange, events



• Information exchange


Citizen Participation

• Citizen participation and online dialogue demonstrate an e-democracy future that can transform politics.

• Connecting people within democracies from the local level on up, embracing geography, is a key starting point.

• See Minnesota E-Democracy.

• This is the focus of much of my work, and truly the domain of the “e-citizen.”


Citizen Participation

• Visit http://www.e-democracy.org

Conclusion


Conclusion

• E-democracy’s exciting dimensions deserve deep exploration and experimentation.

• Innovative practices NOT being made widely known. Therefore, NOT spreading rapidly.

• “Services first, democracy later” approach is a significant barrier to balanced and successful e-government

more …


Conclusion

• Promoting leading e-democracy strategies across government, NGOs, and the media and private sector requires investment.

• With democratic intent, information and communications technologies can be used to meet public challenges and lead to better public outcomes.

• E-democracy success = when we drop the “e”


Further Information

• Democracies Online Newswirehttp://www.dowire.orgOver 2500 people around the world exchanging announcements, news, and articles related to e-democracy, e-government, and e-politics.

• E-Democracy Resources Flyerhttp://publicus.net/articles/edemresources.htmlLinks to the top e-democracy starting points on a two page flyer available in HTML, Word, and PDF.

• Publicus.Net http://www.publicus.netMore articles and presentations by Steven Clift

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Global E-Democracy Trends 2004 By Steven Clift, Publicus.Net.

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