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Global JPO Workshop on Global JPO Workshop on Capacity DevelopmentCapacity Development
Tbilisi, GeorgiaTbilisi, Georgia2525thth to 29th September 2006 to 29th September 2006
Capacity Development Group (CDG/BDP)Capacity Development Group (CDG/BDP)OHR/ JPO Service CentreOHR/ JPO Service Centre
Georgia Country OfficeGeorgia Country OfficeOHR/Learning Resources Centre OHR/Learning Resources Centre (LRC)
Learning Resources CentreOffice of Human Resources, Bureau of Management
Learning for what?
Build Capacity
Enhance Performance
Achieve Desired Results
Learning Resources CentreOffice of Human Resources, Bureau of Management
Learning Recall Matrix
Learning
or task
Recall after
3 months 10%
Recall after
3 Weeks 70%
72% 85%
32% 65%
Told “How to”
Told & Shown
Told,Shown
& Experience
d
Learning Resources CentreOffice of Human Resources, Bureau of Management
Factors Contributing to our Learning Strategy
UNDP Learning Strategy
(Input Model)
UN Reforms
Organization Priorities & Management Review
HR Strategy
Individual Staff Learning Needs
CO/ Whole Office Learning Plans
Regional Bureau Learning Priorities
Academic Institutions
Corporate Universities
Global Organizations
Organization Mandate & Priorities
Clients’ Needs & Demands
Global Best Practices in Learning
Learning Resources CentreOffice of Human Resources, Bureau of Management
Outputs of our Learning Strategy
UNDP Learning Strategy
Learning Incentives
Blended Learning Solutions
Leadership Development
End-to-End System
Integration
Role Based Curricula
Integrated Learning
Framework
Universal Access to Learning
(including World Campus)
(Output Model)
Knowledge Management-
Learning continuum
Learning Resources CentreOffice of Human Resources, Bureau of Management
Outputs of our Learning Strategy(Output Model)
Universal Access to Learning
Practice &Advisory
Operational/Professional
Leadership (to enhance
Strategic focus)
Community (to enhance awareness)
Practitioner (to enhance proficiency)
Specialist(to enhance
subject -matterexpertise)
Four Level Practice Path Architecture
Four Primary Role-based Curriculum Domains
Programme Management
Coordination
Universal Access to Learning for External
Clients:Other UN Agencies &
National partners of COs (UNDP World Campus)
Internal UNDP Staff throughIntegrated Learning Framework
UNDP Learning Strategy
Learning Incentive
s
Blended Learning Solutions
Leadership Developmen
t
End-to-End System
Integration
Role Based
Curricula
Integrated Learning
Framework
Universal Access to Learning
(including World Campus)
Learning-Knowledge
Management continuum
Learning Resources CentreOffice of Human Resources, Bureau of Management
Practice &Advisory
Operational/Professional
Leadership (to enhance
Strategic focus)
Community (to enhance awareness)
Practitioner (to enhance proficiency)
Specialist(to enhance
subject -matterexpertise)
Integrated Learning Framework for Universal access to Learning
Four Level Practice Path Architecture
Four Primary Role-based Curriculum Domains
Programme Management
Coordination
Learning Resources CentreOffice of Human Resources, Bureau of Management
VDA Practioner levelVDA Practioner level
Practice &Advisory
Operational/Professional
Leadership (to enhance
Strategic focus)
Community (to enhance awareness)
Practitioner (to enhance proficiency)
Specialist(to enhance
subject -matterexpertise)
Integrated Learning Framework for Universal access to Learning
Four Level Practice Path Architecture
Four Primary Role-based Curriculum Domains
Certification in: • Prince 2
• Results based Prog. Management
Certification in: • Prince 2
• Results based Prog. Management
Certification in: • HR
• Finance • Procurement
Certification in: • HR
• Finance • Procurement
Programme Management
Coordination
•Orientation to UNDP•Basic Security in the Field
•Prevention of Harassment, Sexual Harassment & Abuse of Power•Gender Journey
•ICDL
Learning Resources CentreOffice of Human Resources, Bureau of Management
Strategic Learning Initiatives …Universal Access
– UNDP, UN Agencies, UNSSC– VDA World campus for Development Community– LMS gateway
Universal Access to Learning for External Clients:Other UN Agencies & National partners of COs
(UNDP World Campus)• A win-win proposition for all:
– Capacity Development of National partners: a key UNDP priority
– Strengthen working relationships with partners: “Those who learn together, work together better!”
– Revenue generation opportunity for us while our National Partners get highly valuable and context relevant learning opportunities at cost effective prices.
Learning Resources CentreOffice of Human Resources, Bureau of Management
Outputs of our Learning Strategy(Output Model)
CD Prep work: (2 to 4 weeks before joining)
•EIU/Oxford Analytica•Coaching & mentoring•Shadow support
CD Induction Ws (case based)
(3 to 9 months)
•Strategic planning•Change management •Results-based management •Team-building•People Leadership•Communication & Media skills
Thought Leadership Ws• Innovation & Creativity• Democratic Governance• Poverty Reduction• Crisis prevention & recovery
(2 to 3 years)
Assessments & Coaching support for CDs
Sabbatical and Case preparation
(3 to 4 years or on reassignment)
Online Courses on LMS for CDs
Date of Joining
Proposed Role based Curriculum eg: Country Director (CD)UNDP
Learning Strategy
Learning Incentive
s
Blended Learning Solutions
Leadership Developmen
t
End-to-End System
Integration
Role Based
Curricula
Integrated Learning
Framework
Universal Access to Learning
(including World Campus)
Learning-Knowledge
Management continuum
Learning Resources CentreOffice of Human Resources, Bureau of Management
Proposal for Role based Curriculum eg: Country Director (CD)
CD Prep work: (2 to 4 weeks before joining)
•EIU/Oxford Analytica•Coaching & mentoring•Shadow support
CD Induction Ws (case based)
(3 to 9 months)
•Strategic planning•Change management •Results-based management •Team-building•People Leadership•Communication & Media skills
Thought Leadership Ws• Innovation & Creativity
• Democratic Governance• Poverty Reduction• Crisis prevention & recovery
(2 to 3 years)
Assessments & Coaching support for CDs
Sabbatical and Case
preparation (3 to 4 years or on reassignment)
Online Courses on LMS for CDs
Date of Joining
Learning Resources CentreOffice of Human Resources, Bureau of Management
Outputs of our Learning Strategy(Output Model)
Blended Learning Solutions
• Case-based Workshops
(face-to-face)
• Collaborations with World
class institutions
• Assessment for Development
• Coaching & Mentoring support
• Action planning and follow up
Online Courses• VDA curricula (Instructor led on-line)• Self-paced web based courses• CD-Rom based courses• Modules on hand-held devices• Simulations and e-Gaming
UNDP Learning Strategy
Learning Incentives
Blended Learning Solutions
Leadership Development
End-to-End System
Integration
Role Based Curricula
Integrated Learning Framework
Universal Access to Learning
(including World Campus)
Learning-Knowledge
Management continuum
Learning Resources CentreOffice of Human Resources, Bureau of Management
Outputs of our Learning Strategy(Output Model)
UNDP Learning Strategy
Learning Incentive
s
Blended Learning Solutions
Leadership Developmen
t
End-to-End System
Integration
Role Based
Curricula
Integrated Learning
Framework
Universal Access to Learning
(including World Campus)
Learning-Knowledge
Management continuum
End-to-End System Integration
• Learning Management System (LMS)
• Learning Content Management System (LCMS)
• Knowledge Management Systems
• Performance Management System (RCA)
• Balanced Score Card/ MYFF reporting
• Talent Management & Competency framework
• Capacity Building tools
• Practice Experience Map (PEM)
• Interface with ERP data in ATLAS/ ICT
Learning Resources CentreOffice of Human Resources, Bureau of Management
Outputs of our Learning Strategy(Output Model)
UNDP Learning Strategy
Learning Incentives
Blended Learning Solutions
Leadership Development
End-to-End System
Integration
Role Based Curricula
Integrated Learning Framework
Universal Access to Learning
(including World Campus)
Learning-Knowledge
Management continuum
Leadership Development at all
levels
• Thought Leadership Seminars• Online Knowledge-based Courses• Sabbaticals
Thought Leadership
Leadership of People & Organization
Leadership for Development Results
• Assessment for Development• 360 degree feedback • Leadership Style & Climate • Belbin Team Roles• Cultural Compass On-line (CCOL)• MBTI/ DISC
• Coaching and Mentoring• Leaders teaching Leaders• Team based interventions• Face to face Experiential workshops • Action learning Projects
Learning Resources CentreOffice of Human Resources, Bureau of Management
Outputs of our Learning Strategy(Output Model)
UNDP Learning Strategy
Learning Incentive
s
Blended Learning Solutions
Leadership Developmen
t
End-to-End System
Integration
Role Based
Curricula
Integrated Learning
Framework
Universal Access to Learning
(including World Campus)
Learning-Knowledge
Management continuumLearning
Incentives
•Best Learning Team/ Learning Manager Awards
• Innovation/ Creativity
• Building capacity
• Linking Learning to Results
• Sabbaticals
• Development assignments
• Short-term details
• Priority in premium Learning opportunities
Learning Resources CentreOffice of Human Resources, Bureau of Management
Outputs of our Learning Strategy(Output Model)
UNDP Learning Strategy
Learning Incentive
s
Blended Learning Solutions
Leadership Developmen
t
End-to-End System
Integration
Role Based
Curricula
Integrated Learning
Framework
Universal Access to Learning
(including World Campus)
Learning-Knowledge
Management continuumKnowledge
Management – Learning
continuum
Knowledge
(Product)
•Leveraging Knowledge networks for experiences that can be codified into knowledge products
• Thought Leadership Seminars
• Benchmark with best practice organizations
• Online Knowledge repositories
• Sabbaticals to convert experience into Knowledge products
Learning
(Process)
Learning Resources CentreOffice of Human Resources, Bureau of Management
New OHR/LRC website: enhanced access to Learning products and services
Learning Resources CentreOffice of Human Resources, Bureau of Management
What’s coming?
• New website to provide client friendly access to learning products and services including the LMS
• Role based Blended VDA Tracks co-branded with prestigious Universities and Institutions like Columbia University & LSE• 5 core role relevant courses online instructor led• 4 optional self paced online courses• Online case study for application of learning• Development assignment or project eg: Business Process
Improvement• Face-to-face workshop for skills and competencies
• Regional Deployment• Global Learning Manager Workshop• End-to-end Integration
• LMS-LCMS • More Action Learning Programs (Current Pilots)• Learning Incentives