Date post: | 24-Jan-2015 |
Category: |
Business |
Upload: | lorcan-nyhan |
View: | 577 times |
Download: | 2 times |
©2006 Pearson Prentice Hall — Introduction to Operations and Supply Chain Management — Bozarth & Handfield
BMGT20150 - Operations and Supply Chain Management
The Dankers Case – The Process Choice and Layout Case
Group: W2A
Introduction
• Designer and manufacturer of hardwood furniture.
• Traditional business in client specified pieces.
• Shifted focus to standard units.– Failed due to bad process layout and
management.
3
Last Week’s Issues
• Poor customer service and manufacturing.• Financial distress.• Due to change to move towards standardised
production rather than custom made design.• Solution:
– Separate previous successful custom design and new standardised cabinets.
3
Challenges:
• New 3,200 SqM (40M x 80M) production facility.
• Possible Routes: – “Raw Materials Storage” to
“Sawing”.– From “Clean, Polish & Pack”
to “Finished Goods Storage”.
• Sawing or Sanding operations cannot be located directly alongside the varnishing operation.
3
Considerations when choosing process:
• Degree of customisation.
• Volume of production.
• Flexibility of resources.
• Employee skill level.
3
Volume
Customization
Methods of Production
Production Line - Standardised
• Most common production method.
• Conveyor belt method.
• Standardised products.
• Low-skilled labour.
Job Shop - Customised
• Flexible equipment and personnel.
• Unique products, assemble to order.
• High-skilled labour.
3
Issues facing Management
• Quality control (products and management).• Scale of production.• Idleness and obsolescence.• HR requirement.• Design – operations and factory layout.
3
Design Materials Sanding
Door handlesHinges and
doorsShelf
Cutting wood
Assembling
Pre-cut back panel
Side, top and bottom panels
VarnishingMachining Packing
Customer
Production line
Job shop
Process3
Process
• Advantages of Process:–Efficiency.
–Economies of Scale.
Design Materials SandingCutting wood
Assembling VarnishingMachining Packing
3
Constraints:•Sawing and Sanding operations cannot be located alongside Varnishing operation.
Factory Layout
West Gate
East Gate
ASS
ME
L
B
Y
3
Conclusion
• By following the Process Map and Factory Layout:– High Quality Custom Made Furniture of
Past.– Growth of the standardised Market of the
future.
3