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Global Outsourcing SolutionsServices for E-Commerce CompaniesCorporate ProfileAsia Telecom is a Telecommunications company incorporated in Hong Kong in 1997.

Asia Telecom has subsidiaries in:SingaporeTaiwan Philippines Indonesiawww.asiatel.com.hkAsia Telecom BusinessFast growing company and adding new lines of business to provide its customers a new dimension of service excellenceBPOWholesale Telecom SolutionsDistribution ProductsRemittancesRetail Telecom Solutionswww.asiatel.com.hkOutbound SalesCollectionsCustomer ServiceMarket SurveysWeb ChatCall Center ServicesBack Office SupportBillingWholesales / Carrier OPS SupportLearning Center / Outsourcing Tutorsupport for E-learning companiesOffline & Online data entryData ProcessingData ConversionForm ProcessingScanning ServicesE-Book ConversionDesign servicesWeb designData Entry ServicesCreative ServicesOutsourcing Product Suitewww.asiatel.com.hkFor E-Commerce Companies: Customer Solutions (B2C)

Handling of inbound calls - The incoming calls particularly are helpful in closing deals with customers for high value products or servicesWeb Chat - Cost effective way of engaging with customers visiting your siteOutbound calling - Call up visitors for special promos / cross selling or up- sellingOutbound calling - To inactive customers / dormant customersCustomer service - Complaints / details of dispatch / queriesCustomer Surveys - voice of customer / user feedbackContact Center To Compliment Your Online Model to Make Sales More Effective & Customer Experience More Completewww.asiatel.com.hkFor E-Commerce Companies: Business Solutions (B2B)

B2B outbound - Outbound calls to add vendors or merchants to the listing on the websiteThis can be direct listingOr Appointment settingMarket surveys for feedback

B2B help desk - Dedicated help desk to respond to queries of merchants / vendorsBilling process outsourcing

Inventory tracking of vendorsBilling of partnersPay outs & ReconciliationGrievance handlingAcknowledgment of paymentsRefundswww.asiatel.com.hkClient TestimonialsAsia Telecom has been cross selling the products of Standard Insurance Co. Inc. using a combination of telesales and online sales. We are very satisfied with the services and value this relationship.

- Jun Cotoco Sr. Vice President, Standard Insurance Co. Inc.,My call center outsourcing relationship with Asia Telecom is now in its third year. Asia Telecom is a strategic partner for all the clients that we represent in North America for call center outsourcing. Asia Telecom also represents for us those NorthAmerican clients in the growing Asian markets through their call center, digital marketing and direct sales teams. First Class Virtual Academy has partnered with AsiaTelcom to offer through its call centers a gateway to both North America and South East Asian markets in on-line Education.

- Greg Kular Managing Director, First Class Virtual Academy LtdAsiatel is synonymous with telesales. We have seen a good product penetration in the Asian markets by working with them.

- Myles Mojica VP-Global Operations, Integrated Management Services Inc.,www.asiatel.com.hkSome of our wholesale telecom partnersWHOLESALEMajor Tier 1 & Tier 2 International Telecom Service Providerswww.asiatel.com.hkHEADQUARTER HONG KONGwww.asiatel.com.hkREGIONAL OFFICESSingapore128 Tanjong Pager Road, Singapore 088535Taiwan10F, No. 42-1 Xuchang St., Zhongzheng Dist, Taipei City 10047, Taiwan, ROCPhilippines Callcenter 1150 seatsAddress : U1907-1910 Hanston SquareBldg.,San Miguel Ave.Ortigas Centre, Pasig, PhilippinesIndonesia Callcenter 2150 seatsAddress : Intiland Tower, Lt. 6 Suite 6A, Jl.Panglima Sudirman 101 103, Surabaya 60271, East Java -IndonesiaCALL CENTER OFFICESOur Offices & FacilitiesCorporate Office in Hong Kongwww.asiatel.com.hkOur Facilities in Philippineswww.asiatel.com.hkOur Facilities in Indonesiawww.asiatel.com.hkThank you! For Inquiries ...

bd@asiatel.com.hk